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Written on: 20/06/2013
We have been trying to transfer my husbands superannuation from UK to Australia since March (4 months ago) and are still waiting. Every time we call we have a different person dealing with it. Their information and instructions vary from person to person and we have been constantly misinformed. Zurich accept this and have made two compensation payments to date. Eventually they allocated one person to deal with our claim and arrangements were made to send the cheque to Sydney by express… Read Full Review
Written on: 03/05/2012
My husband worked for 47 years for the same engineering company. When he first started there was a superannuation scheme which was wound up and the money put into Guardian Financial Services, no problem with them, at his retirement in February 2012 they immediately paid out a not unreasonable monthly pension. From 2001 the company then had a variety of Pension Providers including Norwich Union (now Aviva) and Eagle Star which is apparently now Zurich. This has resulted in a tiny monthly… Read Full Review
Written on: 23/09/2010
been with this lot 8 yeras never missed a payment all of a sudden refuse to accept direct debits never made a claim what a joke... would not recommend them at all - not very loyal are they. disgusting in my view… Read Full Review
Written on: 01/06/2010
I find these reviews disturb me as I will retire next March and although I have spoken to the financial advisor(who is employed by the Zurich Pension people) I am totally confused as to what to do for the best.
Can anybody advise me?
… Read Full Review
Written on: 27/02/2010 by Elaine Haywood (4 reviews written)
Thankfully I do not have a pension through Zurich Insurance but I am posting warnings about this company everywhere I can. I had a home & contents insurance policy with them and made a claim in 2005 and am still fighting for justice. Read the full story in my blog elainesbrokenankle.blogspot.com… Read Full Review
Written on: 04/02/2005 by gevers (1 review written)
My employer's pension scheme was with Zurich, so by choosing it I benefitted by my employer making contributions to my scheme. Or so I thought, actually Zurich benefitted, as for every pound put into the scheme, they pocketed 65 pence.
This 65% "charge" was not called a charge though, they referred to it as 'reduced allocation'.
When I subsequently changed jobs, my new employer's pension administrators had to write five times before Zurich transferred what was left of the pension - the… Read Full Review
As rated by our community of reviewers
" Just so bad. Time to close and go back to banking " Read More
" Absolutely dreadful " Read More
Written by Kepler66
" Terrible service " Read More
" Executive pension scheme " Read More
" My pension explained " Read More