eMusic www.emusic.com Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
21% of users recommend this
Click here if this is your business
  • Quantity Of Music

  • Ease Of Use

  • Value For Money

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Latest Reviews

★☆☆☆☆

“A Hundred and Sixty Dollars Gone With Nothing to Show...”

Written on: 12/12/2014 by MusicHater (1 review written)

I spoke to an exceedingly rude customer service representative who couldn't understand why I was upset that they were removing funds from my bank account without returning anything. She told me that I wasn't on a "rollover plan". I told her that I wasn't aware that I had to specify a preference for whatever plan didn't involve stealing money from me. I suppose it's in the fine print. She absolutely, no way, no how would refund any of my money or even CREDIT MY ACCOUNT. I may be out $160 but I'm… Read Full Review

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★☆☆☆☆

“bait and switch artists”

Written on: 17/08/2014 by Coopereo1953 (1 review written)

misleading service and non-refunding… Read Full Review

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★☆☆☆☆

“Random charges”

Written on: 20/04/2014 by urWright259 (1 review written)

This company is horrid! We haven't been using the account. We were on a monthly plan with then for $14.99 for years. And wile this account haven't been used they jumped the price up to $79.99. When we disputed it through our card company. Emusic sent a threat with my address, my boyfriends name and address and all the people they would be contacting. I am not a lier, and was a very loyal customer. Not anymore!… Read Full Review

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★☆☆☆☆

“Ripoff”

Written on: 04/04/2014 by Dejaa356 (1 review written)

Do not like this company. I thought they rollover your money and they dont I only used this site for my daughters mp3 player and cost me alot I used it the first month and that it and have had this since June 2013. I will never use this again. I dont mimd a monthly fee but to keep all your money is bullcrap and should be illegal. I will not reccommend this company to anyone… Read Full Review

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★☆☆☆☆

“hard to believe”

Written on: 24/03/2014 by Schofieldns254 (1 review written)

A $30 billing showed up on my debit card. This occurred 3 months in a row. I have never heard of emusic. After calling emusic they told me that the downloads occurred in the first months but none in the last tow months. It was for artists I had never heard of. They refused to reverse the charges. I am 57 and amazed that they can get away with this. Can't imagine that a company with such little regard for people could remain in business for long… Read Full Review

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★☆☆☆☆

“ripoff”

Written on: 20/12/2013

has been charging my c.c. since aug of 2013. caught it in December. I never did do this and they, they even tryed to keep me has a customer, after I told them I didn't authorize this. I even called my bank they said nothing we could do… Read Full Review

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★☆☆☆☆

“Ripped me off to the tune of £86”

Written on: 30/10/2013

I, like many other people on here did not read the registration process properly and then forgot all about cancelling the trial before I was billed. I then realised £86 had been taken from my bank account on Christmas Day of all days, they refused to refund me a penny even though I swore I would not be using their service, so I had paid for a years subscription and didn't use it once. It was a very costly mistake and now I despise this company for not having the decency to do the right thing… Read Full Review

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★★★☆☆

“Doesn't Benefit Artists”

Written on: 06/05/2013

Got the free trial and spent all of the money. I'm good. It worked fine. BUT, as an aspiring artist/music-lover I can most certainly tell that these tracks are not really that official. The quality of the music is slightly off, it's not as rich as buying the album or buying it on iTUnes. I feel almost positive that the tracks on the site are not official or approved by the company. Overall, I would say get the trial, spend the money in a week, and cancel the membership ASAP. If you're… Read Full Review

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★★★★☆

“A Great Source for Music”

Written on: 22/04/2013

I have been an Emusic user for about 8 years, and I love it! I solely credit Emusic for expanding my musical horizons. This service is not for people who want to listen to Ryan Seacrest's top 40 hits. You won't find Rihanna, Metallica, or Taylor Swift in their collection. However, they have lots of great stuff from all over the world. Finally, I do not understand why subscribers are complaining about their price hikes. My plan's price has never gone up. Only new subscribers are affected by… Read Full Review

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★☆☆☆☆

“Poor, poor, poor”

Written on: 25/03/2013

Their selection of music isn't great - mostly obscure stuff you've never heard of. I signed up to a two week free trial, but forgot to cancel it before I paid my first month's subscription. This didn't bother me so much because I figured the free credit would roll over and I could just use it later. It didn't. I lost all the free credit and then found it pretty difficult to spend the £9.99 subscription credit. There was little music I actually recognised and the website is not very responsive… Read Full Review

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★★★★☆

“Good Value and Service”

Written on: 25/03/2013

Everybody is talking about the scam that eMusic is.... I have to disagree. Everything is clearly stated during the registration process, that if you don't cancel before your free trial ends you WILL be charged OR if you exceed your free trial credits you will be charged. It gives you an option of what plan you want to choose... Everything is also started in the Terms of Service and you can clearly see ALL of the information in your "Account" like - when you were billed, when you will be… Read Full Review

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★☆☆☆☆

“Im an artist featured on eMusic”

Written on: 01/03/2013

I was promised proceeds from my record sales and got none - not only is eMusic bad for consumers, it rips off the artists too… Read Full Review

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Nodiggity's Comment

Written on: 06/11/2013

LOL doubt it... probably just sad cause you were too stupid to cancel your subscription that youre too cheap to pay for and got charged money you dont have.

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★☆☆☆☆

“Rubish”

Written on: 22/02/2013 by witombo (1 review written)

Waste of money. DON"T use it.... they haven't got proper songs. Most new songs you can find are tribiutes… Read Full Review

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★☆☆☆☆

“Absolutely terrible choice of music & rubbish website”

Written on: 15/01/2013

Due to ignorance on my behalf, forgot to cancel the free trial after 14 days, so ended up being £27.99 worse off for it (yes, they stick you on the MOST expensive plan once the trial ends. It's up to you to change it yourself!!). Though I may as well try and use the money, only to find the website was terrible to use, and the selection of music was awful. Loads of cover tracks by obscure artists, or compilation albums thrown together with titles that I should think no-ones ever heard of! Spent… Read Full Review

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★☆☆☆☆

“I dont know what ”

Written on: 03/01/2013

I have never used this site nor do I want to but yet they charge me as if they know me would not reccomend it to anyone… Read Full Review

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★☆☆☆☆

“disappointing and depressing”

Written on: 22/11/2012 by Mcdowellray (1 review written)

I was a member of emusic for several years, before they started adding back catalogs from major record producers. They *were* a great source of music back then. Examples would include Taylor Swift before she got famous, Paul Thorne, Brett Dennon, Slobberbone, Greg Brown, Peter Mulvey, Ellis Paul....the list *was* very lengthy. Then when they switched all of a sudden prices went up, which might not have been so bad, but they added nothing to those of us outside the US. After almost two years of… Read Full Review

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★☆☆☆☆

“THEY CHARGED YOU WITHOUT NOTICE”

Written on: 12/10/2012 by caricha (1 review written)

I was charged today 31.99euros without being notice that the trial was ended. I dont recommend you to sign up on this site because its expensive and even if you dont use it they´re gonna charged you the same. I called them and they said its not refundable....what a hell!! … Read Full Review

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★☆☆☆☆

“E-Music Rip Off”

Written on: 05/10/2012 by SheilaBe22 (1 review written)

I signed up with emusic.com for trial music and audiobook downloads. I could never download MP3 files as they advertised, only invalid EMX files.Each time I click on a selection, it automatically charged my account, even before selecting to download where you can confirm it is not the right file format.By then it is too late. I fought with this for 2 weeks, and then my free trial period was up and they automatically charged for first month subscription for music and audiobooks. I have reported… Read Full Review

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★☆☆☆☆

“IT'S A SCAM! Rating is ZERO”

Written on: 05/09/2012 by emusic_thief (1 review written)

It's a scam! Their music selection is bad. They charge you without notice, no billing info is sent to make sure you are unaware. The balance doesn't roll over so you can't use what you've been charged. Here is my story: I urgently needed winzip and to download it for free I made a FREE sign-up with emusic to get winzip. Free in seven days turned to 31.99 EUR then raised up to 36 EUR, all this without notice or notification about the charges and the change of price. So they toke 100 EUR in 3… Read Full Review

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Caricha's Response to emusic_thief's Review

Written on: 12/10/2012

YES ITS TRUE I WAS CHARGED TODAY IN MY ACCOUNT AND WHEN I CALLED TO HAVE A REFUND THEY SAID NO

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★☆☆☆☆

“Beware! Monthly balance doesn't roll over!”

Written on: 31/08/2012

TOTAL SCAM!!! Most plans do not let you roll over your credits. Do not use this site!… Read Full Review

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