eMusic www.emusic.com Reviews
Latest Reviews
★★★☆☆
“Doesn't Benefit Artists”
Written on: 06/05/2013
Got the free trial and spent all of the money. I'm good. It worked fine. BUT, as an aspiring artist/music-lover I can most certainly tell that these tracks are not really that official. The quality of the music is slightly off, it's not as rich as buying the album or buying it on iTUnes. I feel almost positive that the tracks on the site are not official or approved by the company. Overall, I would say get the trial, spend the money in a week, and cancel the membership ASAP. If you're... (read more)
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★★★★☆
“A Great Source for Music”
Written on: 22/04/2013
I have been an Emusic user for about 8 years, and I love it! I solely credit Emusic for expanding my musical horizons. This service is not for people who want to listen to Ryan Seacrest's top 40 hits. You won't find Rihanna, Metallica, or Taylor Swift in their collection. However, they have lots of great stuff from all over the world. Finally, I do not understand why subscribers are complaining about their price hikes. My plan's price has never gone up. Only new subscribers are affected... (read more)
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★☆☆☆☆
“Poor, poor, poor”
Written on: 25/03/2013
Their selection of music isn't great - mostly obscure stuff you've never heard of. I signed up to a two week free trial, but forgot to cancel it before I paid my first month's subscription. This didn't bother me so much because I figured the free credit would roll over and I could just use it later. It didn't. I lost all the free credit and then found it pretty difficult to spend the £9.99 subscription credit. There was little music I actually recognised and the website is not very... (read more)
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★★★★☆
“Good Value and Service”
Written on: 25/03/2013
Everybody is talking about the scam that eMusic is.... I have to disagree. Everything is clearly stated during the registration process, that if you don't cancel before your free trial ends you WILL be charged OR if you exceed your free trial credits you will be charged. It gives you an option of what plan you want to choose... Everything is also started in the Terms of Service and you can clearly see ALL of the information in your "Account" like - when you were billed, when you will be... (read more)
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★☆☆☆☆
“Im an artist featured on eMusic”
Written on: 01/03/2013
I was promised proceeds from my record sales and got none - not only is eMusic bad for consumers, it rips off the artists too. (read more)
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★☆☆☆☆
“Rubish”
Written on: 22/02/2013 by witombo
Waste of money. DON"T use it.... they haven't got proper songs. Most new songs you can find are tribiutes. (read more)
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★☆☆☆☆
“Absolutely terrible choice of music & rubbish website”
Written on: 15/01/2013
Due to ignorance on my behalf, forgot to cancel the free trial after 14 days, so ended up being £27.99 worse off for it (yes, they stick you on the MOST expensive plan once the trial ends. It's up to you to change it yourself!!). Though I may as well try and use the money, only to find the website was terrible to use, and the selection of music was awful. Loads of cover tracks by obscure artists, or compilation albums thrown together with titles that I should think no-ones ever heard of!... (read more)
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★☆☆☆☆
“I dont know what ”
Written on: 03/01/2013
I have never used this site nor do I want to but yet they charge me as if they know me would not reccomend it to anyone (read more)
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★☆☆☆☆
“disappointing and depressing”
Written on: 22/11/2012 by Mcdowellray
I was a member of emusic for several years, before they started adding back catalogs from major record producers. They *were* a great source of music back then. Examples would include Taylor Swift before she got famous, Paul Thorne, Brett Dennon, Slobberbone, Greg Brown, Peter Mulvey, Ellis Paul....the list *was* very lengthy. Then when they switched all of a sudden prices went up, which might not have been so bad, but they added nothing to those of us outside the US. After almost two years... (read more)
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★☆☆☆☆
“THEY CHARGED YOU WITHOUT NOTICE”
Written on: 12/10/2012 by caricha (1 review written)
I was charged today 31.99euros without being notice that the trial was ended. I dont recommend you to sign up on this site because its expensive and even if you dont use it they´re gonna charged you the same. I called them and they said its not refundable....what a hell!! (read more)
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Showing 1 - 10 of 132 Reviews
★☆☆☆☆
“E-Music Rip Off”
Written on: 05/10/2012 by SheilaBe22 (1 review written)
I signed up with emusic.com for trial music and audiobook downloads. I could never download MP3 files as they advertised, only invalid EMX files.Each time I click on a selection, it automatically charged my account, even before selecting to download where you can confirm it is not the right file format.By then it is too late. I fought with this for 2 weeks, and then my free trial period was up and they automatically charged for first month subscription for music and audiobooks. I have... (read more)
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★☆☆☆☆
“IT'S A SCAM! Rating is ZERO”
Written on: 05/09/2012 by emusic_thief
It's a scam! Their music selection is bad. They charge you without notice, no billing info is sent to make sure you are unaware. The balance doesn't roll over so you can't use what you've been charged. Here is my story: I urgently needed winzip and to download it for free I made a FREE sign-up with emusic to get winzip. Free in seven days turned to 31.99 EUR then raised up to 36 EUR, all this without notice or notification about the charges and the change of price. So they toke 100 EUR in... (read more)
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★☆☆☆☆
“Beware! Monthly balance doesn't roll over!”
Written on: 31/08/2012
TOTAL SCAM!!! Most plans do not let you roll over your credits. Do not use this site! (read more)
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★☆☆☆☆
“Very annoying and terrible costumer service”
Written on: 30/08/2012 by caitlyncv
Ever need any questions to be answered from these guys and theyll NEVER get back to you then after a few messages they finally will say they hadnt gotten any of your old messages even though you receive a confirmation email. These are a bunch of scam artists that only care about money. I'd stick with iTunes if I were you. (read more)
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★☆☆☆☆
“They can promise a headache & that's about it!”
Written on: 20/08/2012
~Issues downloading (broken tracks, albums that disappear before you realize they didn't download) ~Lack of response from customer service (via email & phone) ~Lots of empty promises from this company They have a no refund policy that is totally ridiculous (but not impossible if you get the right rep on the phone!). I had a hard time finding an actual number to contact the company so here you go : 866-240-9271. Be patient and go through the prompts. They will try to offer a free month to... (read more)
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★☆☆☆☆
“sooo frustrated and confused!!!”
Written on: 11/08/2012 by musicloverofallkinds
I received a trial with my mp3 player, now I know why they do it!! This site is terrible for finding the artist you are looking for! I put in Garth Brokks thinking that is who it would pull up, but it also brought up anyone who has sone any of his songs!!! It was also hard to get anything downloaded to my player. After the trial I tried to cancel but they still charged me then they would NOT refund my money!! e-music is a total joke!!! I would not reccommend this site even to my worst enemy!!! (read more)
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★☆☆☆☆
“F---ing Scam of a Website”
Written on: 16/07/2012
Ok so I signed up for this website a few months ago and bought some music, and I was fairly satisfied, at the time, no complaints. I had since forgotten about it, but a few weeks ago I remembered that I had locked into a service that adds funds every month automatically. I had signed up for the $12 per month service so I was expecting to log on and have about $50 to spend on music: WRONG!!! If you do not spend the monthly price that you agree to pay the funds DISAPPEAR. I don't understand... (read more)
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★☆☆☆☆
“What are they charging me for? Bank fraud”
Written on: 13/07/2012 by BKind2animals1987 (1 review written)
Someone used my card details to sign up with this company. It wasn't me and since then i have had 3 new cards and blocked the card with their company. I already received several refunds because of this but and this is the best part I had another charge go out and they told the bank it wasn't fraud. I'd never even heard of this company until i saw them on my bank statement. They say it's not fraud and that they have a no refund policy. The bank has no idea how they are continuing to take... (read more)
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★☆☆☆☆
“PREPAID CARDS DON'T WORK EITHER”
Written on: 26/06/2012 by MEMEMEMEME
IT'S NOT JUST SUBSCRIPTIONS. I GOT A PREPAID CARD THAT I CAN'T ACTIVATE. THE ACCESS CODE IS NO GOOD. WISH I READ THESE REVIEWS BEFORE I BOUGHT THE CARD. (read more)
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★☆☆☆☆
“OVERCHARGED, OLD SONGS, COSTUMER SERVICE IS BAD”
Written on: 14/05/2012 by GLAD2992 (1 review written)
I APPLY FO FREE TRIAL AND PUT HOLD IN MY ACCOUNT THEN THEY CHARGE ME 31.99 EVEN THOUGH I PUT IN HOLD AND CANCEL MY ACCOUNT, COSTUMER SERVICE SAID I CANT GE MY MONEY BACK AND THEY HANG UP. ITS SOME BS THEYRE SONGS IS OLD, NO NEW MUSIC, UNKNOWN ARTIST. WTF WASTE MY MONEY, DONT EVER SIGN UP FOR THIS! (read more)
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Showing 11 - 20 of 132 Reviews
★☆☆☆☆
“Read Read all Comments about EMusic.com before buying”
Written on: 27/04/2012
I wished I had read these comments before trying my free subscription. Good thing I cancelled after a month but I didn't read all of the fine print and they had taken 1 month out with my credit card. Of course I was never able to download any music or books. But yet they got my money. I was scammed. DO NOT DO BUSINESS WITH THEM!!!! (read more)
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★☆☆☆☆
“This website is a scam - BEWARE!”
Written on: 26/04/2012
I entirely agree with a previous reviewer who said that this website is engaged in theft, plain and simple. There are many different problems with this eMusic including the fact that you cannot carry over your membership fees from one month to the next. But the principle problem is the content. eMusic claims to offer millions of songs to download. In numerical terms, this may be right. But I defy anybody to be able to find what they want. I tried to download over a hundred different songs.... (read more)
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★☆☆☆☆
“Changes, changes, and more changes... ”
Written on: 26/04/2012 by gladgutt (1 review written)
This company has undergone so many changes it's only the name that now resembles the service I signed up for some years ago. Changes always meant tracks getting more and more expensive, and their great redownload option became impossible, replacing it with a repurchase option - all under the guise of offering more of main stream labels. Or so they say. But where are these big labels. I never found them. Over the years I have a spent a small fortune buying music from eMusic, hundreds of... (read more)
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★☆☆☆☆
“Theft, plain and simple. Is this scam even LEGAL?”
Written on: 16/04/2012
Emusic has, hidden in their user agreement, a policy that unless you turn over your payment info to allow them to continually bill you, they can revoke your existing music credits. That means that your balance--which you PAID for--simply goes away, and they hold it hostage until you let them bill you again. If you don't want to, you forfeit your own credit. Nevermind that you ought to own this credit--you paid for it in real dollars, after all--Emusic has written their TOS to permit them to... (read more)
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★☆☆☆☆
“i did not subscribe”
Written on: 04/04/2012
they somehow got my bank details in january 2012 and have tried to get in contact.....not possible .......when cancelling on site they reactivate your card details illegally......am seeing a soliciotor...they are in the us and their merchant number is 112472000167817.....for anyone wanting to take legal action ..... (read more)
Visit emusic.comBkind2Animals1987's Comment
Written on: 13/07/2012
They also got hold of my bank details in January 2012 after two suspicious small amount deductions of under £5. Phoned them twice. They say they've blocked my card details and refunded the last 2 transactions. Am waiting as i only did this today. They also said the bank had been in contact aswell and they told them it wasn't fraud. Despite the fact i've now had to cancel 2 cards as the one they originally took it out on expired just before i got the 1st card i had to cancel. The bank says i have no direct debit or standing order and don't know how they are still taking money out of my account. Don't know how they got my card details as i haven't had a computer in the last 2 years. And i'm pretty sure the details for Amazon were from a completely different card. If they used this card to access new ones they are breaking the law.
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★☆☆☆☆
“!! You have been warned. Steer well clear of e-music !!”
Written on: 24/11/2011
All kinds of erroneous charging, lack of any known music content, cynically blocking cancellation attempts, non-existent customer service, butter wouldn't melt reactions ( '..what, really, incorrect charges..blocking cancellation attempts...but you surely cannot be accusing us of corrupt practices...why, but we are a two-bit amateur, out of our depth, dishonest, back st excuse for a company...we wouldn't indulge in such improper practices...oh, no...not us...but we didn't MEAN... (read more)
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★★★★★
“A download music site for the adventurous!”
Written on: 22/11/2011 by yorkielass4skye (1 review written)
I was originally introduced to e-music by cashing in Kelloggs Cornflakes vouchers! What with the initial 25 tunes free and then 100 free tracks when I signed up to 1 year with them, it worked out I paid 23p per track, for a total of 413 tracks. I must admit I'm not fond of the new pricing structure they introduced mid-way through 2010 (42p per track, rather than simply offering 24 unpriced tracks for £9.99), where £9.99 doesn't strictly speaking get that 24th track each month, but it... (read more)
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★☆☆☆☆
“They sucker punched me!”
Written on: 25/10/2011 by lolofurt (1 review written)
They don't explain the membership plans very well, and they don't notify you via email if you've been charged. I was charged $90 for music I never purchased and was never notified about it (the only reason I knew was because I saw my credit card statement). When I contacted them to refund me at least a portion of my money they basically said I didn't read the terms and it was my own fault. They never even said "I'm sorry for the confusion", and I was stuck with a $90 bill for nothing.... (read more)
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★☆☆☆☆
“emusic downloads”
Written on: 18/10/2011
Took £15.00 from my account unable to download Album,,If you want to risk losing your money try emusic,, Absolute ripoff/scam.. go to record shop and buy CD,, at least you have got what you paid for, and probably cheaper||| (read more)
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★☆☆☆☆
“ Its a well-laid trap to catch you off guard with...”
Written on: 19/09/2011 by altimate
Its a well-laid trap to catch you off guard with subscription fees that they will adamantly refuse to return because of their "terms & conditions". Buyer beware ! (read more)
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Showing 21 - 30 of 132 Reviews
★☆☆☆☆
“Emusic is NOT Consumer friendly”
Written on: 13/09/2011
The prepaid card expires in 60 days! What? I paid my hard earned cash and after 60 days, emusic keeps it for no exchange of goods? I would NOT advise the use of this site. 3 thumbs down! If I could have given a score of zero, I would have. (read more)
Visit emusic.comGladgutt's Comment
Written on: 26/04/2012
I completely agree - eMusic is the worst company I've ever dealt with. This is unfortunate because it used to be superb when I first signed with it a few years ago.
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★☆☆☆☆
“Voucher card didn't work”
Written on: 22/08/2011
Received a "20 songs" card as a present as it says it's compatible with iTunes. Website didn't accept the card and unable to contact customer services - oops! page just keeps coming up when I try and click on the links. Going to go back to the shop to ask for a refund - don't buy, just get your usual iTunes voucher card instead!! (read more)
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★☆☆☆☆
“Emusic bunch of shysters”
Written on: 10/06/2011
I signed up for free trial. Then they started to charge my credit card, I did not notice. They continue to take my money and due to their refresh policy I have nothing to show after 5 months. They just wish to take money only and despite the account have no activity whatsoever they make no attempt to contact me. From their behaviour they do not care about the music. Do not go near these shysters - use Spotify (read more)
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★☆☆☆☆
“I would NOT advise the use of this site.I needed my...”
Written on: 11/05/2011
I would NOT advise the use of this site.I needed my credit card to obtain refunds.Customer service non-existent (read more)
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★☆☆☆☆
“E music. ”
Written on: 10/05/2011
E music.
Where do I begin to write a review about a bunch of online Mp3 Cowboys.
The ploy is a free trial to get a taste of what emusic has to offer, this looks very tempting but beware all is not what it seems.
As I activate my no win no fee trial offer, a distinct feeling of dishonesty creeps in, and YES Im right I have been well and truly had,
the offer seems to have disappeared and I have been charged straight away for £9.99, crooks.
Now I am, should I say in polite terms upset by...
(read more)
★☆☆☆☆
“Awful! Complete scam. So disappointed! Bought a...”
Written on: 20/03/2011
Awful! Complete scam. So disappointed! Bought a voucher for my husband for Christmas from Groupon. Thoroughly embarrassed by my purchase! No up to date music. No known artists. A complete disaster. Really scraping the barell trying to find something to download. Complete waste of money. Complained to groupon! Quite funny as husband returned from skiing in Austria and managed to download some dodgey Austrian music for old time sake! Don't do it! (read more)
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★☆☆☆☆
“The fact you cannot actually browse for music to see...”
Written on: 14/03/2011
The fact you cannot actually browse for music to see what they are selling until you actually sign up is obviously a bad omen, and from what I see of the other reviews my rationale is justified.
I buy loads of music each week so obviously I spend a lot on it and am looking for good package deals. I think a few years ago I did try signing up, could not find anything on my list and instantly cancelled.
I think I fortunately did not get charged anything. I certainly have not tried signing up...
(read more)
★★★★☆
“The main differentiator for eMusic compared to iTunes,...”
Written on: 01/03/2011
The main differentiator for eMusic compared to iTunes, Napster, Rhapsody and all the other large online music stores is that eMusic principally catalogues smaller and/or independent labels. It probably doesn't match the sheer volume/quantity of music available in iTunes - hence 4 stars for quantity. But then again, it doesn't focus on so much of the mainstream junk that's so readily available. Instead, eMusic is positioned specifically for people who are willing to put in a little effort to... (read more)
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★☆☆☆☆
“THIS IS A SCAM DO NOT SIGN!!!!!!!!!! THEY TOOK £34.99...”
Written on: 10/02/2011
THIS IS A SCAM DO NOT SIGN!!!!!!!!!! THEY TOOK £34.99 and i didnt even get a single download (read more)
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★☆☆☆☆
“Rip-off, scam, columbia house, fraud, theft are just a...”
Written on: 08/02/2011
Rip-off, scam, columbia house, fraud, theft are just a few words that come to mind.
Most of the music is junk, or from unknown artists. What's more, the trial account is a well-laid trap to catch you off guard with subscription fees that they will adamantly refuse to return because of their "terms & conditions".
Buyer beware !
(read more)
Jovecana's Comment
Written on: 02/03/2011
I found this review not helpful because it is not much more than an exaggeration of the author's own inability comprehend the terms of service. In fact, the author makes it seem like eMusic is deceitful just for displaying a terms of service, when in fact, usually the opposite is true; those that wish to deceive/ scam either make their TOS very complicated to the point of being illegible, or else they do not display a TOS at all.
<br/>
<br/>eMusic TOS is neither confusing or hidden. If the author didn't understand it, it's a failure on his/her own part - not eMusic.
<br/>
<br/>In short the review is useless because it's just a display of the author's ignorance, while it says nothing at all about the eMusic service itself.
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Showing 31 - 40 of 132 Reviews
★☆☆☆☆
“Glad I came here before accepting a free trail...”
Written on: 06/02/2011
Glad I came here before accepting a free trail courtesy of a Winamp installation. 50 free downloads and easy cancellation looked so good.I too read the terms and conditions but thought I should check the forums first. Thank you all, it has saved me and I hope others from dealing with this unethical company! (read more)
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★☆☆☆☆
“They are still at it. I accepted the free trials and...”
Written on: 05/02/2011
They are still at it. I accepted the free trials and was shocked to find out I had inadvertantly signed up for a $32 a month ongoing fee. I was able to change to a cheaper plan, but I was not able to get my first month's fees back. And when I didn't used all the money they had taken from me to buy tunes, the balance disappeared at the end of the month. 1) they should ask what plan you want, not assign you to an expensive one and 2) they should not zero out your account each month when... (read more)
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★☆☆☆☆
“DON"T DO IT!! ”
Written on: 03/02/2011
DON"T DO IT!!
I purchased a portable DVD player that came with a coupon for 35 free songs plus 1 free audiobook. I went to the site to get my free audiobook. The sign up process gave me a feel that reminded me of the old columbia house scam back in the 80's. So i decided to actually read the terms and conditions. In one place they say to cancel just go to the link listed. I go to that link and oops! "We're sorry, page not found". Hmm, suspicious to say the least. So I read on in...
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★☆☆☆☆
“I too was caught off guard by the "Free Trial" Offer. ...”
Written on: 02/02/2011
I too was caught off guard by the "Free Trial" Offer. I remember there being some kind of short survey, perhaps to see how much to charge you later, and I remember selecting that I was a music fan. After canceling my Trial account about 2 days after creating it, I thought I was in the clear. 2 months later I find 2 $31.99 charges on my debit card. After chewing out and arguing with Mike D, of Emusic's customer service, I was able to be "refunded" my pending transaction at the time. To... (read more)
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★☆☆☆☆
“DON'T SIGN UP ITS A SCAM!!!!!!!!! ”
Written on: 30/12/2010
DON'T SIGN UP ITS A SCAM!!!!!!!!!
Emusic reminds me of the old Columbia music. They get you hooked in and then charge you before you are able to cancel. Run away as fast as you can. I hope you catch this review before they get your hooks in you. We had a trial and without notice they set you up for a premium membership which will charge you $32 for the first month. A scrupulous company would set-up their new customers for their lowest membership to start, and then send additonal e-mails to...
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★☆☆☆☆
“I unfortunatly brought 2 vouchers from Groupon for...”
Written on: 27/12/2010
I unfortunatly brought 2 vouchers from Groupon for grandchildren for Christmas. Not only had they never heard of any of the artists I hadn't either. I think they are like the Ktel records or Woolworth copies I remember from the 60s. I tried to cancel but they want to charge me £10.50 and i cannot seem to send the request. (read more)
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★☆☆☆☆
“I wanted to give emusic a shot and test the "Free...”
Written on: 13/11/2010
I wanted to give emusic a shot and test the "Free Trials." Upon clicking the link, signing up, entering my credit card, I was instantly charged 12 for the monthly rate. I thought it was a FREE trial, but clearly, it was not. Without even downloading anything, I politely asked for a refund as explained my confusion. After a few emails, I was told they CAN'T refund me. How hard is it to issue a refund to someone? It isn't hard, they just don't want to do it. Simple as that. A company... (read more)
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★☆☆☆☆
“If your looking for up to date music then forget this...”
Written on: 12/10/2010
If your looking for up to date music then forget this company. I even searched for older music from 60's onwards and still couldn't find anything. please don't waste your money here. (read more)
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★☆☆☆☆
“About 40 minutes ago I signed up for the "Free 50...”
Written on: 18/09/2010
About 40 minutes ago I signed up for the "Free 50 downloads+ 1 audiobook" trial. After about 20 minutes of frustrated searching for a range of tunes and an audiobook from obscure-ish to relatively commonplace (Santana, anyone?) and managing to find 1 lonely tune to download, I'm so fed up I'm ready to cancel TOUT DE SUITE. Only lo and behold there's a glitch in the site so I'm unable to access my account or any other page. I managed after about 10 minutes to get in to cancel my account... (read more)
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★☆☆☆☆
“eMusic were offering a deal where you would sign up...”
Written on: 08/09/2010
eMusic were offering a deal where you would sign up for a trial and get 35 free songs (it's 45 now), it would then charge you after a month for £10 a month recurring.
I downloaded one song, quality was great, no problems but I chose to get Spotify instead and cancelled the trial. However, without warning, they charge me £10 even though I had cancelled, not only that but the free trial songs (credits) had been taken off the account. So I was left with 30 songs at that time. I wasn't even...
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1. Amazon - www.amazon.co.uk
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Amazon - www.amazon.co.uk
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Downloadscenter.com
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Spotify - www.spotify.com
"Used their contact info, to ca..." Read More
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BBC iPlayer - www.bbc.co.uk/iplayer
"Lost downloads monthly" Read More
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"Doesn't Benefit Artists" Read More
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Caricha's Response to emusic_thief's Review
Written on: 12/10/2012
YES ITS TRUE I WAS CHARGED TODAY IN MY ACCOUNT AND WHEN I CALLED TO HAVE A REFUND THEY SAID NO