eMusic www.emusic.com Reviews

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 34 ratings and 55 reviews

Thumb down 42% of users recommend this product

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Average Ratings for eMusic www.emusic.com

  • Quantity Of Music2.5 stars
  • Ease Of Use2.7 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2.3 stars
  • Overall Rating2.8 stars

55 Reviews For eMusic www.emusic.com

  • amymakaros Rank: Corporal 17th Jun 2009

    Reviewer rating: 2 stars


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    The price is fine, easy to download, but what upset me was how hard it was to cancel. I was one day late and I couldn't get a refund. Then after I thought I canceled online; I realized 2 months later they've been charging my credit card account for 2 months and all the songs I paid for expired. I can't even get the 60 songs I paid for. Maybe it's because I'm a mac user, but every time I try to contact emusic online the page fails to open. I' finally had to call them to cancel.

    I wish canceling was easier, never received a confirmation, and when has ignoring customers needs a way to run a business?(that's how I felt after talking to a rep)

  • Guest. 30th May 2009

    Reviewer rating: 0 stars


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    eMusic didn't have any music, the search column doesn't work properly and overall lost me money which i don't have

  • traceyx 19th May 2009

    Reviewer rating: 0 stars


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    emusic is the WORST! I paid 29.99 to enter the site, this included 100 downloads/mnth and 50 free songs. I then looked through the music they have to offer and could not find even one song on their site worth downloading, so I did not download anything at all. I didn't even use the free downloads. I asked for a refund and was denied due to their tricky contract.
    It is now clear why their site is the cheapest. They have no music anyone has ever heard of, and they expect you to download albums to ...

  • fleawhale 7th May 2009

    Reviewer rating: 4.5 stars


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    eMusic is the best digital music download site maily because...... THE MUSIC IS AMAZING!!!There is a huge, really diverse range of music to discover. The layout and reviews etc. make even the most obscure of genres easily accessible. Since becoming a member there a year ago, my whole perception of music has changed. There are many styles and genres that emusic has opened my ears up to which I just wouldn't have appreciated before.It may not have many of the mainstream artists, but it has somethi ...

  • kalsmile 1st May 2009

    Reviewer rating: 1.5 stars


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    I've only been on eMusic for 2 days and already frustrated with it. If you want mainstream - don't go to eMusic. I don't know what other people find on eMusic. All I know is, I'm glad I bought a music download card instead of having to put my credit card number in.

  • 555rmb 8th Feb 2009

    Reviewer rating: 0 stars


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    emusic uses a "free" signup and then started charging me . I e mailed to complain and they replied they had a "no refund" policy.
    I am still unable to get the few 'free ' downloads I tried
    onto my i pod so I've got nothing for my money. I have again replied and am awaiting their comments. Will keep you posted.

  • barbarasmitty Rank: Sergeant 12th Jan 2009

    Reviewer rating: 0.5 stars


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    eMusic is great if you like covers compilations.Difficult to search for songs.
    Limited choice. I'm into some pretty obscure music and I couldn't find any of that OR any mainstream stuff!

    Save your money and buy from iTunes instead.

  • Guest. 7th Jan 2009

    Reviewer rating: 0.5 stars


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    When you sample a music download site and do searches for favorite songs,you want the ORIGINAL artist, hopefully doing the ORIGINAL recording, that you fondly remember. Here's an example of what I found......During a search on eMusic,for the track "I Think We're Alone. Now"(famous original oldie by Tommy James & The Shondells), I got 43 hits,with the first hit being "Living On Video" from label Cleopatra Records,the second hit a karaoke version, and the 4th....a Lene Lovich Japanese version of t ...

  • jumpin 5th Jan 2009

    Reviewer rating: 0 stars


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    Emusic uses a classic "free" signup and then starts charging quietly $19.99 per month. I called to cancel and they said they had a "no refund" policy. It took 10 minutes of gentle prodding but eventually they agreed to refund 1 month. Then 10 more minutes of stronger (but still respectful) complaining and they finally agreed to refund both months.

    So don't believe that "no refund" policy. Just keep at it with a fairly cool head and you can get your money back.

  • Guest. 1st Jan 2009

    Reviewer rating: 0 stars


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    I feel the website is not user friendly and the music selection is limited - When I called customer service and told the representive my concerns ( who was very hard to understand - due to poor English) he just said I am sorry - there was nothing done to try to resolve my issues.
    My new MP3 player came with "50 free songs" from emusic so I went onto the website and signed up - you have to subscibe to get the 50 free songs - within mintues after subscribing I realized the artist I liked were no ...

  • xile101 14th Dec 2008

    Reviewer rating: 1.5 stars


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    I used emusic because i brought a flash drive and it said 35 free songs +1 audio book. All i had to do was type emusic.com/sony in my browser so I guess anyone can do this without having to buy the flash drive, doh!

    *Watch out for the mistake I did. During the end of the signup process it will ask you if you want to subscribe for music - say no, and it will ask for audio books too, say no. Dont subscribe to them because they will come out on your bill and they will take the transaction the mo ...

  • Guest. 20th Nov 2008

    Reviewer rating: 1 stars


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    I have alread made a review of eMusic and it was not very positive because they charged me wrongly and would not refund my money no matter how hard I tried to explain myself to them. However, I am pleased to report that once I contacted the BBB - eMusic got right ahold of me and totally refunded my money. So I am happy that they did end up doing the right thing, even if I had to spur it on a little. The BBB is a great agency - I recommend if you run into problems to go to their website and file ...

  • Guest. 14th Nov 2008

    Reviewer rating: 0 stars


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    They offered a free trial, but then charged my account anyway it seems. So when I called to discuss my concerns, their staff was very unhelpful I feel. They refused to refund my account as far as I am concerned so I was very displeased with this company. I do not recommend eMusic.com.

  • dhumph 6th Nov 2008

    Reviewer rating: 0 stars


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    I emailed but never received any confirmation that someone received the email. I called and was told the 50 free songs was only good for 14 days and they referred to obscure parts of their service agreement. Bottom line - I never downloaded any music and the offer of 50 free songs which was never used actually cost me 12.00.

  • Guest. 25th Aug 2008

    Reviewer rating: 4.5 stars


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    Overall eMusic offers good value and a large, if somewhat esoteric, selection. My son, 17, gets most of the Metal and harder music he enjoys form eMusic and I get enough music each month to make me glad I joined. I'm 57 years old and I still want to hear new music by young, exciting and innovative artists that don't always get large record company support. I'm very happy! A great site to live a little and experiment. I've been a member for a few years now and never regretted it.

  • mjweston Rank: Corporal 19th Aug 2008

    Reviewer rating: 4 stars


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    For a comparatively small monthly fee, you can download 30 or more tracks per month for a fraction of the price of iTunes. Over the past three years I've found emusic to be an excellent venue for discovering and enjoying a lot of new music from 'off the beaten track', which I can then complement with stuff from the Majors (Sony, EMI, Universal, Warners) as and when I feel the need. I'm a big fan.

  • eddie pritts 6th Jul 2008

    Reviewer rating: 0 stars


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    Seems to be a problem with working with Macs. Free trial is misleading since once they have the credit card number they are going to charge for something whether you're satisfied or not. I would recommend everyone just avoid and go to iTunes. If you have a problem with iTunes you can always just go into the Apple Store and get it fixed....

  • Guest. 4th Jul 2008

    Reviewer rating: 5 stars


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    For a true music fan, E-Music is fantastic. I'm in the camp that thinks most of today's popular music is terrible. If you're willing to browse, there is a virtually limitless range of quality music particularly in genres like blues, folk, etc. If you are looking for Britney, Hannah Montana, and the other radio fare, this isn't for you. If you're a hard core music fan, it's wonderful. I've had no problems with the billing in three years, but the interface to make changes seems a bit confusin ...

  • Guest. 18th Jun 2008

    Reviewer rating: 0 stars


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    My 16 yr old daughter was recommended a coupon from City Market for a free music download. She was unable to download unless she gave them a credit or debit card number. She was told she could cancel at no charge. She tried to cancel, but it seems she is unable to? They are still debiting our account however I have sent them emails requesting the service to be stopped and all charges refunded. I dont know what else to do but cancel an auto debit by getting a new debit card therefore I do not rec ...

  • Duncan1948 12th Jun 2008

    Reviewer rating: 4 stars


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    Their customer service was unhelpful. I have had two issues, I've written to them and not yet had a reply it seems. For the last two days their web site has been unavailable for downloads. Has anyone else experienced this problem.

    Despite all said above they do have all the music I'm interested in and as I live in a "Third World" country somehow they are about the only music site willing to sell me music, something the big name providers are unwilling to do. For them you have to live in Europe, ...