Vauxhall Car Insurance Reviews

Vauxhall Car Insurance
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From 10 reviews
30% of users recommend this

  • Customer Service

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“Read this before making a decision on your car insurance”

Written on: 10/02/2013

I wish I did so please read before making a decision on your car insurence. In Sept 2012 I purchased a Corsa and was given a free one week car insurance cover by vauxhall car insurance. I was then offered at what seemed a competitive price a one year cover. I paid in full thinking thats it for a year. Unfortunately, thats where the nightmare begins. I received a letter stating that my past no claims was not enough (I sent a copy of my last insurer's new offer that states the no claims - not... (read more)

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“terry freeman ”

Written on: 06/02/2013 by terry38 (1 review written)

dont ever use vauxhall car insurance they are rubbish i over paid on my preiums after having a fault claim now my fault claim has been aquited now they wont pay me back my over payment (read more)

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“Liars”

Written on: 08/01/2013

I have used Vauxhall Insurance for many years. I needed to claim having had my car crashed into by a third party whilst my car was parked. Literature and their website clearly state that they only ever use Vauxhall-approved bodyshops and genuine Vauxhall parts. This is not the case. My vehicle was repaired at a garage that was not a Vauxhall- approved body shop. THEY ARE LIARS WHO ARE MISLEADING THE PUBLIC AND I AM PERSUING THEM VIA THE FSA AND TRADING STANDARDS. (read more)

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“7 day insurance telephone no. cust service a joke”

Written on: 03/07/2012 by notsoluckynow (1 review written)

given the vauxhall 7 days free insurance to book my own free ins,was on the phone for 25 mins, with no answer but silly records playing and a voice saying lines are busy, then it went off, due to all my £10 credit being used, this is a joke of a service. Would not recommend to anyone, will try to get through yet again tomorrow, will prob have to top up with £20, a right joke of an insurance company, apalling service, would never recommend to anyone. (read more)

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“Leave well alone”

Written on: 04/05/2012 by AlanCs (1 review written)

I recently had a collision with a dear which caused substantial damamge to my car. Initally Vauxhall insurance were helpful , but that didnt last long. They failed to inform me that after inspection was car was deemed to be a write off , this I learned by a salvage company that informed me that I had to clear out my car that day ! . The price given for my car in my opinion was well short of the retail value. And then to add insult to injury they charged me £72 to cancel my insurance for... (read more)

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“I was with Swift cover then bought a new car. As part...”

Written on: 15/10/2009

I was with Swift cover then bought a new car. As part of the deal Vauxhall throw in 7 days free insurance. Following my 7 days Swift quote me an extortionate amount to change the vehicle on my policy and Vauxhall offer a quotation to switch to them for a full year that was most attractive considering all the extra benefits they offered.

With regards to the garaging comment - that only applies if you declare your car is in a garage like mine. You get a discount for declaring it garaged but... (read more)

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“Free one year fully comp Vauxhall insurance when you...”

Written on: 16/04/2009

Free one year fully comp Vauxhall insurance when you buy a new Corsa.

Sounds good eh? BUYER BEWARE. Read the small print when you eventually receive the insurance documentation.

Claims for theft and damege are void if you do not have an approved alarm/immobiliser fitted.

Claims for theft and damage are void if your car is not locked in your garage between 10.00 and 06.00.

Check the compulsory excesses too - twice what I paid before.

These people are worse than bankers. (read more)

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“Having had an accident, I telephoned Vauxhall car...”

Written on: 19/07/2008 by foxview (71 reviews written)

Having had an accident, I telephoned Vauxhall car insurance to find that I was ringing out of office hours and was asked to call back when they opened. Eventually got through and got vehicle removed it then took a further 6 weeks to get a response from them becasue apprently they had lost all my details. I then had to wait a further 8 weeks for a replacement car. (read more)

Notsoluckynow's Response to foxview's Review

Written on: 03/07/2012

this insurance company is a joke, you cant get through, it cost me a whole 10 pound credit one night trying to get through to the 7 day free insurance and i was still unsucessfull, got to try again tomorrow, but im dreading, will have to top up with 20 pounds, dreadfull the worst service i have ever known

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★★★★★
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“I had free car insurance from Vauxhall when I bought...”

Written on: 22/02/2005 by ckmaxx (6 reviews written)

I had free car insurance from Vauxhall when I bought my new Corsa. When shopping around at the end of this, their renewal qoute was about £300 lower than the lowest I found elsewhere (which was More Than). They gave me a great no-claims discount which I protected. When I had to make a claim, they were quick and courteous - all done over the phone, with no forms to fill and time wasted in the post. Most importantly, they were very helpful and gave me good advice. I'd recommend them to any... (read more)

Waryconsumer's Response to ckmaxx's Review

Written on: 07/12/2007

I found this review helpful because...its good to hear of an insurance company who not only offer great price insurance but provide excellent after service

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★★★★★
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“Vauxhall Car Insurance quoted me a reasonable price...”

Written on: 10/01/2005 by kenwood33 (13 reviews written)

Vauxhall Car Insurance quoted me a reasonable price for my Tigra and other companys were well over £200 more. My husband also drives a Vauxhall and he recommended them to me to try and see if they were cheaper which they were. The service is second to none and the phones are always answered quickly by their customer services so you need never hang on the end of a line waiting. (read more)

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