Dabs - www.dabs.com Reviews
Latest Reviews
★★★★★
“Fantastic!”
Written on: 09/05/2013
I'm slightly perplexed at the number of negative reviews for dabs.com. I've been shopping with dabs.com for over 4 years and have made multiple purchases - about 40 separate items between about 15 purchases. During this time I have always received top class customer service, the goods have always arrived in good condition and the delivery has been extremely fast. I wouldn't hesitate to recommend dabs.com to my friends and colleagues. BTW: I'm not affiliated with dabs.com in any way - I'm... (read more)
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★☆☆☆☆
“POOR - POOR - POOR”
Written on: 10/04/2013 by Ozziemog
On 12 february 2013 I ordered memory from DABS which I understood was 'ordered on request' so did not expect immediate delivery. On the 21 February I was told "The stock is due in with us on 21/02/2013 then we will be booking this in and shipping this out to you". On 12 March I was told "The due date of us getting this in is currently 14/03/2013 then it will be around 1-3 working days after this date to deliver" On 20 March I was tol "The stock of this keeps changing it is currently set... (read more)
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★☆☆☆☆
“Next day delivery turned out to be Royal Mail 2nd...”
Written on: 25/03/2013
I ordered a SSD from Dabs and selected next day delivery from the options at the checkout. When choosing delivery options the site told me in very clear terms that I would receive my product the following day. The SSD turned up three days later and was clearly marked as Royal Mail 2nd Class post. This also means there is no tracking and therefore no way to know when the order will arrive. This is a service that costs £7.99. I complained directly to Dabs and didn't even receive a... (read more)
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★☆☆☆☆
“Spend more money & buy from somewhere else..its not...”
Written on: 22/03/2013
I had to wait over 3 weeks to get a working product delivered. The first item was deliver 4 days after order. It was faulty, so I raised a return immediately. I had to wait another 5 days for it to be a convenient time for them to collect the faulty goods and then another 10days for the to received said goods and test before they would even consider sending out a replacement. I had to contact them twice by phone and chase them up numerous time by email to find out what was going on. They... (read more)
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★☆☆☆☆
“Ordered New Lenovo Laptop but was sent used non...”
Written on: 16/03/2013 by Dave1502 (1 review written)
After having done some research for a new laptop and having looked at a few websites I plumped for the Lenovo B580 Core i3-2328 laptop on the dabs website. I ordered the laptop and when it arrived I opened the package, all the seals were already broken, the warranty card was filled in with someone elses address. The laptop was scratched. I switched on the laptop to find the c drive could not be located. The laptop was advertised as new but instead I got a second hand damaged non working... (read more)
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★☆☆☆☆
“Buyer beware”
Written on: 13/03/2013
I recently decided to purchase a new TV. After browsing around, I found the one I wanted (Samsung 32" Full HD SMART LED TV) at both dabs.com and Amazon.co.uk. Both were the same price, and I only picked dabs as they were offering cashback on Top CashBack. I ordered on free delivery, and 4 days later the TV arrived. I immediately set about unpacking and setting it up. A few minutes later I'd got the base stand on and plugged it in and started running through the onscreen setup. This was... (read more)
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★☆☆☆☆
“Mindreading course FULL”
Written on: 13/03/2013
I ordered a laptop for my dad, after a week heard nothing so emailed to be told discontinued would I like a refund. Considering their site states no funds taken till order processed and product discontinued ? I emailed to this effect and to enquire at what point they would tell me product discontinued ? Would rather go without than go anywhere this company (read more)
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★☆☆☆☆
“Poor Customer Service, Inaccurate stock counts on website”
Written on: 12/03/2013 by REVIEWMONSTER (1 review written)
I ordered several items from dabs with the necessity to receive the items in a relatively short time frame. I made sure all items were in stock when ordering. After 1.5 weeks, I decided to contact dabs and check my order status, only to find out they had 're-allocated' 2 of the items i had ordered to another customer's order. There was no information about when they would be available and when I requested to cancel my order and suggested the stock count system was enhanced, the customer... (read more)
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★★★☆☆
“Selling customer returns?”
Written on: 07/03/2013 by NoSpam (1 review written)
Ordered an AOC monitor which arrived with a damaged HDMI socket. Reported this and it was collected. It was two weeks before a replacement arrived. This has a dead pixel, not a major problem but the issue is both monitors arrived with the manufacturers seal on the box cut which might suggest that they were both customer returns. More positive is the fact that Dabs prices are competitive and their web site is pretty good. (read more)
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★★☆☆☆
“Don't believe their customer product reviews”
Written on: 02/03/2013 by ljh (5 reviews written)
I'd been a loyal Dabs customer for quite a few years and had bought thousands of pounds of items from them in this time and always had pretty good service from them (mainly because the product each time worked first time). Then they sent me a PC that simply wouldn't boot up. It took weeks to get it shipped back to them (boy they make it hard to find out how to do this !) and to get my money back. So the replacement was ordered from eBuyer - excellent service and product faultless. This... (read more)
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Showing 1 - 10 of 329 Reviews
★☆☆☆☆
“Out of stock and didn't tell me!”
Written on: 09/02/2013 by lazygiant1 (2 reviews written)
I ordered my items at the beginning of the week. Paying for the 3 day delivery, as the items weren't that urgent, i awaited my delivery. 3 days, nothing, 4 days, nothing. Now we are going into the next week. So i checked my dabs account, having received NO emails from them, only to find one of the items is out of stock! No mention of when stock will be available. I find this pretty poor. When i ordered the item the site stated plenty of stock. sort it out Dabs. I should have stuck with... (read more)
Visit dabs.comReviewmonster's Response to lazygiant1's Review
Written on: 12/03/2013
Exactly what happened to me!
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★☆☆☆☆
“dissapointing”
Written on: 05/02/2013 by nudgie (1 review written)
ordered a laptop for premium delivery on a saturday, it never turned up, they dont seem to know what they are doing and their attitude is to treat the customer as if they are doing us a favour, cancelled my order but apparently it will be weeks before i get my money back, i will buy from Amazon where they treat the customer with respect (read more)
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★★★★★
“Very good service”
Written on: 05/02/2013
I have recently used Dabs.com twice, once to buy an iPad for a Christmas gift and another to buy a laptop for business. On both occasions ordering was easy and delivery was very quick. One of the power leads for the laptop was wrong, which was not Dabs' fault as it was sent from the manufacturer like that with the seals still in place, but customer services replied to me straightaway and a new lead was put in the post that day. So from my experience I would recommend this company without any... (read more)
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★☆☆☆☆
“Customer Service Appauling”
Written on: 31/01/2013
I recently purchased a Cisco UCS540 from DABS.COM mainly because they had it in stock or so it was promised on their Web Site. It turns out they order it in from another Supplier. Shocking considering I also paid for next day delivery The unit was delivered to me with no config. I tried to get support from DABS who said "I will need to contact the supplier and see if they will accept a return" obviously Customer Services are not familiar with staturary rights and consumer Law.... I was... (read more)
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★☆☆☆☆
“Problems dealt with by creating more problems”
Written on: 24/01/2013
Used to be a great firm but now..? They couldn't sort out a problem of their own making without creating another three! Item ordered was faulty and dangerous. They took 2 weeks to confirm it was faulty, over a week just to say they'd even got the item back. They told me, with great irritation, that 2 weeks response was documented in their T+C and I should go and read it. It was not. They sent out a replacement to a completely different address, then refused to admit they'd made a mistake.... (read more)
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★☆☆☆☆
“customer services give false information, goods never...”
Written on: 23/01/2013
Ordered a pc on 5/1/2013. Rang customer services who said they would be shipping to me on 10/1/2013 No pc received, new shipping date 23/1/2013. No confirmation email received, checked on website, and although in my orders it says processing, if you select that actual order number it shows that the item is no longer available and would I like to cancel. So customer services lie, website is un-informative and misleading, and almost 3 weeks wasted waiting for a pc. They may be competitively... (read more)
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★☆☆☆☆
“disappointed and disgusting service”
Written on: 05/01/2013 by tabbu
I work for a charity ordered a laptop from Dabs on 11th December for an audit at work I assured my charity the laptop should arrive in three working days till 24th December nothing arrived contacted dabs a number of time .I had three four staff dealing with my order and gave me a contradictory statement one saying he laptop was delivered asking me to scan my signatures but they could not tell me which day, date, time , the name of the courier company etc. the other staff at dabs saying that... (read more)
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★☆☆☆☆
“8 days later and still no RAM”
Written on: 26/11/2012 by canopus72 (1 review written)
I am having similar problems with Dabs. I purchased some Kingston predator RAM on 18/11/12. It should have arrived within 3 days, but 8 days have now elapsed and still no RAM for my new pc build. I have spoken to them many times over the phone and they are adamant it was posted by royal mail. However, I have contacted royal mail TWICE and they say they have absolutely no records of any item being sent out to me by Dabs. Even the reference number given to me by Dabs (RB557265145) is... (read more)
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★★★★★
“Never had a problem”
Written on: 19/11/2012 by robpm88
I stumbled across this site and was shocked to see the negative reviews for DABS. I just recently built a computer compiled of parts I bought from there and I never had one problem with delivery, reliability, or customer service. I bought all components separately and over the course of a few weeks, which means I had numerous items shipped over that time frame. None were late or faulty. That means I never had to really deal with customer service which seems to be a sticking point... (read more)
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★☆☆☆☆
“gutted.”
Written on: 14/11/2012
bought a laptop and they sent me a faulty one and took 2 week to get a refund ,laptop came with faulty hard drive . never buy from them , customer services not helpful at all , (read more)
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Showing 11 - 20 of 329 Reviews
★☆☆☆☆
“Unbelievably shocking returns policy & customer service”
Written on: 05/11/2012
I ordered a laptop which arrived with a defect. Sent in photos, on friday lunchtime stating I wanted my replacement sent asap as i need the laptop to run my business. I didn't receive an email back until this morning even though i'd been having an email conversation with a staff member on Friday( who decided he was going to not bother coming back to me that day. To cut a long story short, I am now being told that my item won't be picked up for another two days and that it will take 7-10... (read more)
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★★☆☆☆
“Total lack of understanding...”
Written on: 01/11/2012
They had an self build bundle listed on their website which consisted of a motherboard, processor and RAM. When I checked it out, I found that there were 2 photos for the motherboard, both showing different motherboards. I contacted them asking them which one they were selling. I got a naff email back from some secretary girl saying that they don't offer pre sales technical advise and to contact the manufacturer!! I replied saying that it wasn't pre sales advise, but a trading standards... (read more)
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★☆☆☆☆
“Never Ever Again”
Written on: 19/10/2012
Utterly useless, my daughters tablet had a fault and I returned it hoping for a simple repair. Three months later they have told us they can’t repair it as it’s no longer stocked, (it was when we sent it back to them) We have lost all the games and apps on it that were worth well over £100. Why, oh why, could they not have told us this straight away!!!! No idea, we couldn’t find the original charger and informed them of this at the start, then we asked where we could get a... (read more)
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★★★★★
“Swift delivery, not complaints”
Written on: 25/08/2012 by Technojoy
It seem my experience is contrary to some comments here (I get bad news always travel wider and faster). I ordered some items (some classed as 'used' which were almost half the price but when they arrived they worked like new), I received the order confirmation and my standard 2-3 days delivery notification but it arrived a day later. Great site, good deals. I'll use again. (read more)
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★☆☆☆☆
“SHOCKING - customer service and deliverys”
Written on: 27/07/2012 by adgkent1987
Ordered a hard drive, usb stick and graphics card on next business day. After chasing Dabs they failed to call back, and didnt seem interested. When items arrived they failed to put the hard drive in the box, after chasing several times with them blaming me and wanting me to complete a form to confirm I did not have the item!! Several telephone calls complaining, with numerous promises to call back with nothing receieved. Finally spoke to a team leader who was very nice, admitted that Dabs... (read more)
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★☆☆☆☆
“SHAME ON DABS”
Written on: 17/07/2012 by pjcpn
Bought a faulty motherboard that didnt boot so returned it, They said "CPU mount pins have been damaged. This is consistent with user damage from misshandling. Not covered under warranty" I deal with computers from 15 years and i know how to handle them the fact is THAT I CHECKED THE PINS when it didnt work and before despatch Smart dabs engineers broke the pin and blamed me BIG SHAME will send the motherboard to manufacturer and check whats wrong and than probably court (read more)
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★☆☆☆☆
“Never delivered products & then charged a return fee?!”
Written on: 22/06/2012
Ordered a few computer accessories. Never got a dispatch email not did the products ever deliver. Had to wait 6 weeks before they would accept that the products were not late by delivery (even though they never sent them out). Emailed for a refund & they charged me a fee for returning the products which I couldn't even do because I didn't get any products. Disgraceful service, stay well away. (read more)
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★★★☆☆
“Not bad, but a little slow on delivery. ”
Written on: 20/06/2012 by ross21b
I purchased a set of Beats Headphones from Dabs.com, as I have used them before without any problems. I find that their delivery is sometimes a little on the slow side, but all-in-all, good price and service. (read more)
Visit dabs.comCanopus72's Response to ross21b's Review
Written on: 26/11/2012
I am having similar problems with Dabs. I purchased some Kingston predator RAM on 18/11/12. It should have arrived within 3 days, but 8 days have now elapsed and still no RAM for my new pc build. I have spoken to them many times over the phone and they are adamant it was posted by royal mail. However, I have contacted royal mail TWICE and they say they have absolutely no records of any item being sent out to me by Dabs. Even the reference number given to me by Dabs (RB557265145) is non-existant or incorrect or false. The lady at royal mail said that the code 'RB' means it is an overseas code. I am now convinced that Dabs never shipped the RAM in the first place. I also suspect, they are now going to make a fraudulent insurance claim for loss of item. Once I get my my refund or replacement RAM, I am never buying from Dabs again. Also be aware that on many items such as graphics cards, cpu's, motherboards, etc Dabs only gives 1 year warranty, whilst other retailers such as Ebuyer, Novatech, Overclockers, Amazon are giving the full manufacturer warranty of 3 years.
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★☆☆☆☆
“forget about warranty”
Written on: 13/06/2012 by oneone687
You can sometimes buy in their shop products in good prices, that is the reason I bought from them my Seagate 2TB green, the disc failed after few months, and when you try to contact them they made up senseless excuses, they don't even talk correct sentences just senseless words which you later put together as meaning ''no sorry'' there is no warranty talk with manufacturer. As they say they are not trained to offer you other product in place of broken one. As when you loose 2TB precious... (read more)
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★★★★★
“Excellent”
Written on: 03/06/2012
I was worried about ordering from dabs.com after reading the numerous negative reviews here. But personally I ordered a graphics card from them recently and it arrived on time as stated. Smooth transaction and no issue, so will certainly be buying from them again. Maybe I was lucky. (read more)
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Showing 21 - 30 of 329 Reviews
★☆☆☆☆
“It's in stock.....Oh no it isn't”
Written on: 26/04/2012 by Alanvee (23 reviews written)
Ordered an item from Dabs.com showing 2 in stock on the web site. Several days later and no goods received checked on the site to learn they are waiting delivery from their supplier. Went straight back to their web site and guess what? yep, still showing 2 in stock. Cancelled the order and ordered the item elsewhere. A lot of bad on-line sellers do this - saying they have stock when they haven't. It's very bad business practice and only gets them a bad press. Needless to say I wouldn't ever... (read more)
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★☆☆☆☆
“Still waiting for delivery”
Written on: 24/04/2012 by Underdog (3 reviews written)
Ordered a couple of parts, and paid for 1-3 day standard delivery. This hasn't happened; on checking their web-site, my order is still being picked. It should have been delivered by now, even allowing for the weekend. Normally I use eBuyer, but Dabs offered a voucher that made my purchase about £4 cheaper - serves me right for trying to save a couple of quid I guess. Back to eBuyer for me; wish I'd read the other reviews on here first, I wouldn't have wasted my time! (read more)
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★☆☆☆☆
“Very Dissapointing ”
Written on: 22/04/2012
needed some computer parts very urgently, I ordered about £500s worth of parts from Dabs. The first order was cancelled so i had to wait three days for the money to come back in to my account. Was quite annoyed, now had a very slim chance of getting computer built by the weekend,I thought i would place the order again once the money was back in my account as it was the only money i had, I placed the order again, and phoned them up to make sure it had past the security check as it had failed... (read more)
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★★★★★
“My first time using Dabs and it seems I got lucky?!”
Written on: 30/03/2012
After having an E-mail saying my item was being dispatched through Yodel, I decided to check out feedback from customers (I'd never even heard of them) and I was worried when I read such poor reviews on them. From these I thought I wouldn't recieve the item or they'd be damaged/lost/wrong or 2 months late, but to my surprise I recieved the item (a blu-ray hard drive) the day after it was sent for dispatch! Although the box it came in was huge and way too deep and the small box the drive came... (read more)
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★☆☆☆☆
“What service?”
Written on: 15/03/2012 by agoulds
Company failed to send me what I ordered (stock label was attached to the wrong product). After one week of chasing for a reply, then told no stock. Have now spent two weeks trying to get dabs.com to collect the item and refund my money. Not a hope! Another company (eBuyer) were brilliant, accurate stock count, competitive pricing, and next day delivery. dabs.com might pride themselves on service, but doesn't pride usually come before a fall? (read more)
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★★★★★
“Delivery the very next day!”
Written on: 01/03/2012 by Spike_T (2 reviews written)
Bought a much needed hard drive to replace my old one that suddenly died on me. I was desperate as I need my PC for my work. What can I say, it arrived the very next day and worked straight out of the box. very happy indeed! Great price as well. (read more)
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★★★★★
“delivery”
Written on: 16/02/2012 by platapus (1 review written)
from order to door 27 hours,thats pretty good by anyones standard. (read more)
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★☆☆☆☆
“Delivery : 1 day delay standard”
Written on: 14/02/2012 by JamesBrade (1 review written)
I've been shopping at dabs for years, and have always had quite a good experience, however lately (since they have been BT) the service has dropped to be super poor. In once case I had to wait 6 months for a refund! I was shocked to see this: "Delivery : 1 day delay standard" I'm guessing because I did not pay for the UPS type timed delivery, they delayed sending the items out. All I can think is that this is really poor service. Regardless of how I want the item shipped, I don't expect... (read more)
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★☆☆☆☆
“Cant even send the right goods”
Written on: 07/02/2012 by stevo11 (7 reviews written)
I bought a very nice looking Samsung Pebble and they delivered a Samsung ugly son of a gun, what a way to rid yourself of rubbish stock that don’t sell, sell it to some poor sucker 2 days before xmas, swear oh did I! Just another con merchant company out there, I'm stuck with a monitor I don’t like and don’t want, inferior model for gaming and cheaper than the one I ordered by £30, so I’m out of pocket by £30 loads of hassle and no xmas pressie, they didn’t want to know....bunch... (read more)
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★★★★☆
“Purchase delivered. ”
Written on: 06/02/2012 by JiriWi (6 reviews written)
After considering options I went to try DABS.com as they got competitive prices. I've bought XFX750W PSU and overall process went with no problems. Web site is easy to navigate. Email confirmation, sms information with tracking info. All as expected from reputable company. Delivered by Yodel on time as advised. I'll install PSU over weekend so I hope no problem there. Will post later. Recommended, Thank you. (read more)
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Showing 31 - 40 of 329 Reviews
★☆☆☆☆
“Abysmal service from DABS”
Written on: 04/02/2012 by Wulfrune (1 review written)
I purchased a PSU from DABs and had it sent to a friends house so as I could fit it for them when I visited them. When I arrived, I took the PSU out of the box and fitted it. It would not boot up the computer. I am a good builder of computers and know my way around them like the back of my hand. So, I tested their PSU on my PSU tester and it was as dead as a Dodo. I contacted DABs and told them of this and they told me that I'd have to send it back..... WHat they didn't tell me was the... (read more)
Visit dabs.comWulfrune's Response to Wulfrune's Review
Written on: 17/02/2012
Still waiting for the PSU. They sent out a new one after 10 days of "testing" they sent it to the wrong address. WHen I rang them up I spoke with a stroppy so and so who only looked for an excuse to get off the phone .... "I am a professional" he told me. Over a month waiting, shop with these useless muppets at your peril.
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★★★★☆
“Better than expected”
Written on: 20/01/2012 by Jhaemes (3 reviews written)
I qualified for free delivery, which came by Yodel. Yodel are notorious for failing to deliver, whether it's lying, not knocking or leaving parcels in plain view and in rain. I got lucky and my items arrived on the date stated. I wanted to register for the forum, which I did. Weeks later I am still waiting to be approved for the forum. I got a free game with my graphics card, or rather a code to download it from Steam. I had to email "Dunc's Deals" with my order number, I received a... (read more)
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★☆☆☆☆
“DO NOT USE DABS!!!!”
Written on: 13/01/2012 by RYMC
I bought a power supply from them and it arrived faulty, The packaging was terrible. Anyhow I sent it back to them, a week passed without hearing any confirmation they had received it.. I sent them numerous e-mails and not one got returned, 2 weeks passed still no reply so i decided to ring them up and see what was going on. I spoke to a representative of dabs and he was rather rude to me and claimed that they haven't received anything from me. I gave him my RMA number like 20 times just to... (read more)
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★★★★★
“Excellent service”
Written on: 12/01/2012 by puwap (4 reviews written)
I have been using Dabs for some years now. Without any problems. I always find what I'm, looking for on the website, and even though I always check around for the best price, I usually end up coming back to Dabs. On the few occasions that I have contacted them for some technical advice, they have always been able to resolve my queries. I have already recommended them to my friends, and will continue to do so. (read more)
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★☆☆☆☆
“They stole £129.99”
Written on: 07/12/2011
DO NOT USE THIS COMPANY, Initially I was very satisfied with product, delivery service etc until I noticed they had taken the payment twice. I have spoken to 4 different customer service advisors (call centre staff) all told me different thing, mainly it is the banks fault, We cant do anything about it, prove we have taken the money twice, send a copy of your bank statement etc. It is now December we have 3 children, santa is due very soon, we work hard for the money we earn only to find... (read more)
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★☆☆☆☆
“Might be okay if they didnt insist on using Yodel!”
Written on: 03/12/2011 by awhitham (12 reviews written)
Been waiting over week for my laptop now. It was sent out fairly quickly, but sent my Yodel (need i say more!) After two promised delivery dates (I am still waiting) and 1.5 hours on the phone to yodel (dabs.com doesnt really do phone support!) I am STILL WAITING! if you value your customers whatsoever, then stop sending parcels out with Yodel. They might be cheap but they are cheap for a reason! (read more)
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★☆☆☆☆
“Good when it works, TERRIBLE when it doesn't”
Written on: 28/11/2011 by Ravendarksky (1 review written)
Firstly let me say that if you need customer service from DABS then FORGET about their online help. I bought four things from DABS. Three arrived within a few days (been unable to test if they work yet though). Fourth item never showed up. I waited two weeks and then started emailing for help. After a series of unhelpful email responses I gave up and phoned DABS instead. I was told that my item had been delivered and signed for three weeks previously! This prompted me to hassle all my... (read more)
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★☆☆☆☆
“Will only buy if I can't get anywhere else”
Written on: 31/10/2011 by mooses
Well this is an oldie from 2005/2006 but it still annoys me that I let them get away with it. I had bought said card and lots of other parts from Dabs and the graphics card later developed a fault and started artifacting. I had a previous ATI Radeon card which had stopped working too with a Gigabyte socket A motherboard. I decided to RMA the radeon first as the FX5700 card would work properly when I used a different DVI port. The radeon RMA took around 3 months as dabs sent it to the... (read more)
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★☆☆☆☆
“Well IF u want your order NEXT DAY forget it!”
Written on: 27/10/2011 by qc64 (3 reviews written)
Hi i have never used Dabs.com before until last night, i decided to buy a new \"Asus NVIDIA GeForce GTX 560 DirectCU II TOP Graphics Card\" for £180 from Dabs, i ordered it late lastnight so i knew it wouldnt get processed until today...Errr yea right! its now 16:30pm & they STILL havent processed my order? there apparently is a THREE stage process they take from order to shipment of your item?? so as today is a thursday & Battlefield 3 is about to be released this weekend i wanted a... (read more)
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★☆☆☆☆
“Incompetent warehouse, Apathetic coustomer service”
Written on: 24/10/2011
Ordered parts for a computer home build and paid extra for a saturday delivery. 1) Delivery was NOT on saturday (although I was still charged this) and I had to keep chasing up to get it posted out (the items were in stock but hanging on 'processing' for a week). 2) All e-mail enquiries are studiously ignored. 3) Part of the order was a processor bundle - it was USED and damaged when it arrived. I arranged a return (money had already been taken). 4) 10 days later return still not... (read more)
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Infi's Comment
Written on: 26/03/2013
When I returned an item to them, they were apparently 5 days behind booking returns in and refused to even contemplate refunding me until they'd caught up .... which speaks volumes to
a) their total lack of customer care
b) the volume of returns the get for whatever reason
As with a couple of other recent reviewers, dabs will never get my business again, and I will most certainly do everything I can to dissuade anyone else from wasting their time and money on this shambles of a company.