Dabs Reviews - www.dabs.com

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★☆☆☆☆
1.3 / 5
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Latest Reviews

★☆☆☆☆

“Not impressed with dabs.com”

Written on: 12/08/2014 by Babycakes27 (1 review written)

My first and last experience! 1, they did not advise me of how I would receive delivery until well after my order was complete. If I'd none it was a sign for delivery I would have sent it to my office address. 2, was not given tracking number for TNT until after attempted delivery. 3, called to request change of delivery address and they did not submit it to TNT, I called TNT today and they told me the address had been removed! 4, they did not have my item in stock so shipped from supplier… Read Full Review

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★☆☆☆☆

“DON'T BUY FROM DABS - WORST COMPANY I HAVE EVER USED”

Written on: 12/08/2014 by 71lloyd (2 reviews written)

I used Dabs.com for years and they were really good. BUT, they got bought by BT and since then they are terrible. I bought a Samsung Galaxy S5 mobile phone. The put the the phone in its original packaging in a plastic bag. Yes, you guessed it, the phone was smashed when I got it. After a couple of phone calls they said they would come and pick it up and said they could not pick it up until three days time. Then it sat in their warehouse until an engineer could have a look at it. Over four weeks… Read Full Review

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★☆☆☆☆

“Awful awful awful!”

Written on: 09/07/2014 by Mustosnuggs (1 review written)

I made the mistake of purchasing a NAS+hard drive combo from their b-grade stock. As the name of the item specifically mentioned the hard drive, I assumed the message in the description about the hard drive being out of the box meant the hard drive was, quite literally, outside of the box. Apparently not. Apparently the headline name of the item does not matter, and instead the small print take precedence. There is no hard drive. No matter that the cost of a refurbished NAS is more expensive… Read Full Review

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★☆☆☆☆

“Lies”

Written on: 26/06/2014 by Bella398 (1 review written)

Ordered over £700 worth of components for a new build pc. Paid extra for sat delivery which failed. It failed again monday. Poor customer service, false traking numbers provided. Customer service unsure as to which delivery company is being used or where my items are. Do not buy from Dabs...Ever its not worth the stress… Read Full Review

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★☆☆☆☆

“A Total joke, Stay well clear”

Written on: 14/06/2014

I brought a 2tb HDD off of this website and paid for it, waited for a delivery of this item which never came. so i rang there customer services and asked them whats going on and they stated that sorry this item is now discontinued. So i asked for a reason i had no Email saying this when i paid for it and there response was i don't know why, I then asked for a replacement item which they said i don't know they products and we don't honor our own prices once they have been purchased. After all… Read Full Review

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★★☆☆☆

“Customer Service = dire”

Written on: 12/06/2014 by Josue407 (1 review written)

Ordered a gaming keyboard and headset, which actually arrived faster than expected and in one piece. Keyboard bag missing, and despite emailing them several times over SIX MONTHS, I still haven't received a reply. Just thankful that everything else arrived as obviously no-one in their customer service knows how to reply to an email. Worst customer service EVER… Read Full Review

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★☆☆☆☆

“avoid dabs. they are terrible and do not dispatch items”

Written on: 14/05/2014 by ZoieRichards500 (1 review written)

My item was not dispatched until 3 working days after placing the order. it's now been 7 working days and still no item has arrived despite they promise that the item will ARRIVE within 1-3 working days of the order being made… Read Full Review

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★☆☆☆☆

“Terrible in every way.”

Written on: 01/05/2014 by Lance Armstrong (1 review written)

Free delivery yet charged a random £3 despite ordering a large screen tv. States they have many in stock yet when you chase up your order, they say item is coming direct from manufacturer. 1-3 days delivery promise is a lie. 4 days later and order still has not been shipped. Premium rate phone number for customer services.  Avoid! Avoid! Avoid! … Read Full Review

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★☆☆☆☆

“Terrible service!”

Written on: 19/02/2014

1-3 days delivery taking 4 days to progress your order and another 1-3 days to deliver. Even if you pay extra for postage. Both parts in stock when ordered! Amazing service! Last time I did business with DABS!!!… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 08/02/2014

First, their delivery was slow. Second, they delivered the wrong item. Thirdly, after arranging a collection, the courier never showed up. I wasted a whole day waiting for them. … Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM DABS. THEY DONT CARE. 1 STAR IS 1 TOO MANY”

Written on: 01/01/2014

PURCHASED A LAPTOP FROM DABS FOR MY SONS CHRISTMAS PRESENT. WHEN IT WAS OPEND ON CHRISTMAS DAY IT WORKED FOR ABOUT AN HOUR, THEN THE SCREEN WENT BLANK AND DID NOT WORK AGAIN.I TRIED TO CONTACT DABS VIA THE ONLINE PHONE NUMBER THIS WAS NOT RECOGNISED WHICH WAS A GOOD START. AFTER EMAILING MY PROBLEM TO THEM I GOT A REPLY SAYING THAT I HAVE TO SORT THE PROBLEM OUT MYSELF WITH THE MANUFACTURER.THERE WAS NO EXCHANGE OR REFUND, NOT EVEN AN APPOLOGY.I AM NOW STUCK WITH A BROKEN LAPTOP THAT I HAVE TO… Read Full Review

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★☆☆☆☆

“Wretched service”

Written on: 27/12/2013 by damianeasy (1 review written)

Ordered an item on the 20th and it has been "processing" for 7 days now. I phoned customer services who said the supplier has shipped it and I would be called back with a tracking number.......... then I came on here and read the reviews and just rang and cancelled. Ordered elsewhere for cheaper and it is being delivered tomorrow!!! I thought it maybe due to christmas post but other stuff I ordered AFTER I ordered from dabs appeared on time!? I used dabs befoere and remembered them being… Read Full Review

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★☆☆☆☆

“Christmas Spoilt”

Written on: 23/12/2013 by RickH (3 reviews written)

On December 8th I ordered a graphics card for my son's main Christmas gift. DABS order status showed "processing". By the 23rd I realised it hadn't arrived so went back online to check status, which was still "Processing". I eamiled DABS and they responded quickly and politely saying won't be in stock until at least Jan 3rd. Why they couldn't tell me it was not in stock and would take a month to appear as son as it was ordered is beyond me. Order cancelled, son disappointed - but at least… Read Full Review

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★☆☆☆☆

“awful service”

Written on: 20/12/2013

Ordered parts which were in stock when ordered then a couple of days later came up as out of stock. I also had an issue with my account but they didnt seem to know what it was and they never rang me back when they promised to. Closed my account and got a curt short response, they dont value their customers anymore, they ve gone from great to rubbish in the last year or so, AVOID !!!… Read Full Review

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★☆☆☆☆

“Just Awful”

Written on: 19/12/2013 by etyres are rubbish (1 review written)

Have not sent item ordered, unhelpful customer services and will not refund money. AVOID AVOID AVOID at all costs… Read Full Review

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★☆☆☆☆

“Good at sucking you in”

Written on: 12/12/2013 by scott07 (4 reviews written)

They lie about the stock they have to try and get you to order. If you place an order with them, expect a wait… Read Full Review

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★☆☆☆☆

“Never arrived. Won't give me money back”

Written on: 09/12/2013 by owend (5 reviews written)

I used these people in the past many times. Something has clearly changed recently as they are awful now. I ordered memory on a 3 day delivery. It's now 19 days later and they keep fobbing me off saying it's with royal mail. Clearly it's not. I want to cancel the order, but they won't. Therefore, I've given them money for something. It's never arrived and they won't give me my money back.. Customer service people just give short, curt replies and don't actually answer your question or tell… Read Full Review

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★☆☆☆☆

“Advertise 'in stock' for items they don't have. Liars!”

Written on: 13/11/2013 by Ribbands_Explosives_Ltd (1 review written)

If you pay for expensive overnight delivery on an 'in-stock' item, there is no guarantee of receiving anything the next day, or in fact the next month. The small print says, and I quote 'If you chose our "next day delivery" option this means your order will be delivered the day after we dispatch, rather than the day after you ordered.' Unhelpful customer service., who confirmed there was no stock. Used to be good, but now my company will never use these suppliers again… Read Full Review

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★☆☆☆☆

“Not worth one star actually”

Written on: 24/10/2013

This company sent out faulty goods. When we called to resolve the issue they refused to speak to us. We had to return the faulty goods at our own expense and they refunded a part of the postage. They sent us a credit note but no refund. Raised a dispute with paypal who fortunately, after much wrangling with dabs, refunded our money. Buyer beware with this company. That are responsible for our worst ever experience buying from the internet. The customer service is non existent and if it wasn't… Read Full Review

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★☆☆☆☆

“Very unprofessional, avoid”

Written on: 22/10/2013

Ordered Nikon 3200 Camera 3 weeks ago. Item still not delivered. Have had over 10 emails, 4 different "support people", false tracking numbers, false and contradicting information regarding status. A few years ago I would have rated this company very well, now I will never go near again. Still waiting… Read Full Review

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