Dabs www.dabs.com Reviews

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Dabs www.dabs.com
1 stars
Average rating for this product is: 1 out of 5

From 3 ratings and 182 reviews

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Average Ratings for Dabs www.dabs.com

  • Customer Service1.2 stars
  • Quality of website2.4 stars
  • Value for Money2.3 stars
  • Reviewer Ratings1 stars
  • Overall Rating1 stars

182 Reviews For Dabs www.dabs.com

  • Guest 11th Nov 2009

    Reviewer rating: 1 stars


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    I bought a sony memory stick with adapter. The item was shipped quickly but it was a different product. It had only memory stick and not the adapter. Calt call them to complain so mailed them and they tell me to send the item back. Very poor service.

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    I purchased two popular mid-range graphics cards and two 2GB memory modules. Well, at least I think I did! I placed my order and selected to pay through PayPal. Three days later their site stated that my address was still awaiting authorisation. This eas a PayPal verified address --the same address I've used for the past 5 years!

    I emailed them several times during this period and I also completed their online form, but never once received a reply. I would have phoned them, but there is no ...

  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


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    still waiting, and cannot communicate with them.
    i will never make the business with them any more.

  • cricketjim Rank: Sergeant 20th Oct 2009

    Reviewer rating: 4 stars


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    Well I've order a fair few items from dabs over the years and only had good experiences from doing so.

    The delivery has always been on time and in good condition and the prices are normally pretty good.

    I once ordered more than was required and only realised after I had the delivery. I simply paid a small collection fee of £7 and their couriers came and picked up the unwanted items and they refunded me. I was impressed that I didn't have to arrange my own return shipping or pay any other ...

  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


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    This is the worst company one could buy a product from. My Zen Vision stopped working and I try to contact them via the phone. I was told to go online to make my complaint. I was left with no support and no one to replace my broken Zen. So do avoid this comapny at all cost! you will be left with a broken product if it happens. I was also told to do my research before I buy it!!! can you believe it? Yes it was true!!!

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


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    If you are in a hurry, this place is a total waste of time. Placed an order, all went fine. Then later I get an email from Dabs saying they had some issue with my card address (which I supplied correctly and their checkout accepted...), and asking that I send them a load of details via email for verification. Hours later, no response.

    Cancelled order, went to a different supplier. £1 more expensive. They phoned me within 2 minutes of my order, and it was then processed immediately. That's ...

  • weemantam Rank: Corporal 22nd Sep 2009

    Reviewer rating: 1 stars


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    Like most people would agree, when things go right, DABS is just about as good as they get. Excellent stock, prices and delivery.

    When things go bad, the REALLY go bad. There genuinely is NO customer support. I thought after all these years they would have ditched this total turkey of an idea to have online interactive customer assistance. Its pretty much the single failing on the part of this company.

    I had a two month battle to have a stinker of a TV replaced and eventually I won but it did ...

  • Guest 18th Sep 2009

    Reviewer rating: 5 stars


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    I wanted to buy a Logitech g25 wheel, so I searched Google shopping for the cheapest prices. Of all of the sites that had the wheel in stock, Dabs was the cheapest. I ordered the wheel on next day delivery before noon at around 2:30pm. Next morning at 9:15 my wheel arrived and works brilliant, Dabs were very speedy. The information they had on the site was useful and they had plenty of pictures of the product%2

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


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    Very Shoddy service received. Ordered a Western Digitalhard drive. Website stated item was in stock. Waited all week for delivery. No show. I ordered the item in good faith based on ex stock delivery as stated. Contacted Dabs via live chat to a robot and was told that it had been pushed out for over 2.5 weeks. Got given a "Take it or leave it" attitude. Decided to vote with my money and take my custom elsewhere. YOU CANT CONTACT THIS COMPANY BY PHONE and speak to a real person if things go wrong ...

  • Guest 28th Aug 2009

    Reviewer rating: 1 stars


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    Dabs have terrible customer service. No phones. Can only communicate via 'chat'. All fine and well if your order goes through ok. Misery if not. Avoid. Microdirect, Novatech, Overclockers etc all offer real service

  • mr pedantic 26th Aug 2009

    Reviewer rating: 1 stars


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    Been regular dabs.com customer for years. Website had an issue recently with my order being taken 6 times. They cancelled 3 of them and promised to reject the other 3. The 3 orders then arrived. Now I have 3 orders with a £12 del charge when it should have been free, plus 2 pick ups at £10 for orders I did not ask for - £56!!!! No phone contact available, so far spent 2.5 hours on the useless chat service.

  • Guest 16th Jul 2009

    Reviewer rating: 1 stars


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    DABS.COM
    Without doubt the worst customer care and warranty backed company I have ever dealt with. If you value customer care then DO NOT USE DABS. They will let you down, fob you off and even fail to reply and not honour warrant claims.
    A rubbish company who do not deserve to be in business.

  • Guest 15th Jul 2009

    Reviewer rating: 1 stars


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    I also bought a DGM 32in TV. From day one the remote did not work properly but I managed. When if finally packed up after 15 months DABS refused to help. Fortunately, DGM themselves came to the rescue but, if you expect service and help from DAbs.com, forget it. Without doubt, they are the worst company I have ever had the misfortune to deal with.
    Please, please, for the sake of your sanity and fair play, try Amazon. I have managed to view both Dabs (not that I will ever buy anything again) and ...

  • terrybrain 3rd Apr 2009

    Reviewer rating: 0.5 stars


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    I ordered a Sony VRD-MC5 video recorder - this is supposed to copy high definition video from a camcorder onto DVD, to play on a blu-ray player. Except it only works with a limited selection of camcorders - unfortunately not a HDV one as I have. So I'm trying to get them to collect and refund, and they are not helpful. I won't deal with Dabs again!

  • Guest 1st Apr 2009

    Reviewer rating: 0 stars


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    When I ordered two computer components from Dabs both arrived promptly. The packaging was open. When trying to raise awareness with Dabs over this they tend to ignore emails. You have to therefore keep trying to speak to somneone through there useful live chat. The live chat reps are absolutely rubbish and have no customer service skills at all. In order to get a refund you have to end up threatening to contact trading standards and keep bothering the live chat reps a few times a day.

  • thesleepymoose Rank: Lance Corporal 30th Mar 2009

    Reviewer rating: 3.5 stars


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    I've always had a stress-free buying experience with Dabs. I buy a lot of components and electronic bits and pieces and their website is well suited for trimming down the selections (for a none-techie like me). I've often used them to find the right piece of kit before searching elsewhere for better prices and it's fairly often they're better than most. I would recommend them in your list of electronic component sites.

  • snapper70 16th Mar 2009

    Reviewer rating: 0 stars


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    I have been buying items from Dabs for about 4 or 5 years and never had a problem before now.

    I placed an order last week with next day delivery. I paid with my business card and asked for it to be delivered to the same address as the cardholder. The order went though and I received an automatic email saying my order was being processed. So far so good.

    Later that day I received an email asking questions about my address . I replied straight away and thought nothing more of it until about ...

  • JDC 16th Feb 2009

    Reviewer rating: 0.5 stars


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    Dabs's biggest problem is that they didn't seem to have a good customer service at all. I ordered a LCD TV from them over a week ago. Once ordered they requested for a address confirmation for my credit card, and stated that if it was not received within five days they will cancel the order, so I gave them the details immediately, so that they can progress the order.

    However two days later I heard nothing more from Dabs, and checking on my Dabs account it was still logged as awaiting addres ...

  • newliam 27th Jan 2009

    Reviewer rating: 0 stars


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    I returned a lap top to Dabs under guarantee for repair in DEC 08, still not returned, sent 10 emails, tried to phone by going through the web looking for numbers that are in use, finally got to speak to some only to be told he can't do anything about it, go to the web and send an email once again, i am now going to contact trading standards.

  • DUNCAN BLADEN Rank: 2nd Lieutenant 13th Jan 2009

    Reviewer rating: 0.5 stars


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    they need to revamp there customer service - and fast - its costing them money and lost buisness!
    online chat service hasnt been available for over a week now , again not acceptable

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