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| Ease of Opening Account | 6/10 |
|---|---|
| Ease of Use | 6/10 |
| Customer Service | 3/10 |
| Value for Money | 5/10 |
| Reviewer Rating | 5/10 |
| Overall Rating | 5.3/10 |
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Full review by
pjdickson
on 14th May 2008
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User Rating : 7
Respect :
0
Both my children have held Nationwide kids accounts since they were born....I have always been happy with the service although I do agree with the first reviewer that if you go into the branch at a busy time you must be prepared to queue! My local branch only has 2 desks so if you get a difficult customer then you can be half an hour or more waiting - not good with 2 small children! The staff are friendly and efficient though and I have no hesitation in recommending the Nationwide.
pjdickson's review and ratings | 90 words
Review by
lanser
on 27th Mar 2007
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User Rating : 1
Respect :
0
Nationwide do generally have a reasonable rate of interest on their Smart Children's Saving Account, although with a bit of shopping around these can be bettered.
But don't go into a Nationwide branch if you haven't got much time. For the second week running our city branch has had queues out of the door. I waited 25 minutes in the queue, and during that time they closed 1 of the 3 cashier windows - even though they still had queues out of the door. When we questioned why we were told that ...
lanser's full review | 167 words
Review by
nblunden
on 23rd Mar 2007
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User Rating : 0
Respect :
0
Despite their claim on television to offer everyone the same good rate on their savings account; the history is different. We have had accounts in the past in our son's name only, to find that they had been "parked" giving a 0.5% interest rate. Nationwide do not tell you when this happens, and when you complain you get know where.
nblunden's full review | 63 words
Review by
lea18
on 6th Jan 2007
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User Rating : 10
Respect :
0
Phone Nationwide before if you are not a Nationwide user, to check what identity you need to open a Smart Children's Saving Account. I was very happy with Nationwide, and I was only in there for about 10 minutes.
lea18's full review | 75 words
Review by
jamesmacfarlane![]()
on 8th Feb 2005
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User Rating : 7
Respect :
+1
Passbook: all
Card: those over 11 only
Low minimum balance
I have reccomemded to a friend
jamesmacfarlane's full review | 21 words

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