| Value for Money | 5.3/10  |
|---|---|
| Overall rating | 3.7/10 |
Full review by
gribber
on 31st Oct 2006
User Rating : 0
Respect :
0
The Co-operative Bank Child Bonus Saving Account does look good, but like Kevin 1234, this has been an excruciating experience. I actually submitted documents over the counter, which was an ordeal in itself, as I was kept waiting forever, while of the two assistants available, one was dealing with someone else (fair enough) and the other was sitting, chatting to a friend and had clearly no intention of dealing with a mere customer (and no, it was not his break). All they actually did after this first hurdle was send the documents to head office, promising me I would have my daughter's passbook within a week. That was four weeks, two phone calls and three emails ago, and I am still waiting. Do yourself a favour, spare your stress levels and go elsewhere.
gribber's review and ratings | 132 words
Review by
Kevin1234
on 14th Oct 2006
User Rating : 2
Respect :
0
The account looks really good, but if my experience is anything to go by, do not try and open it by post. Instead, go in person to a Co-op bank. Whatever signed documents they asked for, we sent to them, but it still wasn't enough. It cost us a fortune in postage, and we still failed to open the account for my child. As a lifelong member and customer of the Co-op I was keen to encourage my children to join, but this experience with them was horrible.
Kevin1234's full review | 97 words
Review by
meatyone
on 24th May 2005
User Rating : 9
Respect :
+2
The Co-operative Bank Child Bonus Account, gives £2 each year until the child reaches 12ys then £10 until 18ys. Staff were very helpful and sent lots of info, quickly. Lovely money box (Whale, not covered in banks logo) was sent soon after account was opened. Birthday cards every year, plus at 7ys (pencil case and pencils) and 11yrs (Calculator). This account also has a cash card facility available when child reaches 11ys. Future Fund account gives child/parent another account to s ...
meatyone's full review | 171 words | 2 comments added.
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