Games Planet www.gamesplanet.co.uk Reviews

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0.7 stars
Average rating for this product is: 0.7 out of 5

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Average Ratings for Games Planet www.gamesplanet.co.uk

  • Customer Service1 stars
  • Quality of website2 stars
  • Value for Money1.4 stars
  • Overall rating0.7 stars

3 Reviews For Games Planet www.gamesplanet.co.uk

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


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    I attempted to purchase and download a game from Games Planet, and after trying four seperate times to get the transaction to work, however, each time, the Metaboli web page kept saying 'you payment has not been accepted.'

    Anyway, as I was typing up an email to find out why my Visa was not working, my wife decided to double check our bank, to be sure we did indeed have enough to cover the charge, and lo and behold, Metaboli has charged my account four times, for each of the four 'failed attempts'. Now this hurts, BAD...times are tight these days, and roughly $60 is a TREMENDOUS amount of money in my household. Our being out this money at this time is now causing undue stress here, and this should be a VERY easy problem to resolve.

    Now it has been 24hrs, and NO response from the company...and they have my money...

  • dmarlow 29th Aug 2005

    Reviewer rating: 0.5 stars


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    I ordered my game from Games Planet 5 weeks ago and when I ordered it they were showing that it was in stock and would be sent in a few days. I have not received it yet. They have taken my money, and I cannot get in touch with them. They never answer the phone or emails - I emailed them about 2 weeks ago and again 4 days later and they still havent replied to either email.

  • pilotho Rank: Lance Corporal 7th Jan 2005

    Reviewer rating: 0.5 stars


    On average, people found this review very helpful
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    Games Planet: I ordered a ps2 game off this company before christmas as a present. Now a week into the new year the game has still not got delivered. Worse still this company never answers the phone number that they provide on the website.

    The christmas period could not be used as an excuse in my opinion as all other online companies managed to deliver within a week.