Have a picture of Alliance And Leicester Telephone Banking?, please send it to us.
| Customer Service | 3/10  |
|---|---|
| Reviewer Rating | 3.7/10 |
| Overall Rating | 3/10  |
Full review by
Guest.
on 31st Mar 2008
User Rating : 2
Respect :
0
Good Points: nice people to talk to
Bad Points: can't talk to a human straight away
General comments: Alliance & Leicester Telephone Banking is really annoying not to get put through to a human straight away. You have to input account details on key pad and then it takes time to connect, it does not help that it is ALWAYS busy during the day.
Guest.'s review and ratings | 57 words
Review by
pete515
on 23rd Aug 2007
User Rating : 4
Respect :
0
Alliance & Leicester seem to go out of their way to discourage you to speak to their customer support staff. If anything falls remotely out of the pre-set options then you can spend many frustrating phone calls pressing buttons and going round in circles.
pete515's full review | 88 words
Review by
edthe dog
on 2nd Jun 2006
User Rating : 5
Respect :
0
I've banked with Alliance & Leicester for 1 year, and I find their service very adequate when you want to know your balance, but that's where it ends. They are slow at phoning Post Offices for money withdrawals, and I've been let down many times. They are very quick to pass the buck on banking problems, and it is very frustrating on the phones, when explaining things 10 times to 10 different people. The staff lack training, and they always agree with you and are positive, but you'll find that tr ...
edthe dog's full review | 132 words
Would you like to see a review that's not being listed?
