Picture courtesy of Markboni.
| Ease of Use | 6.7/10  |
|---|---|
| Durability | 4.7/10  |
| Style | 7.7/10 |
| Service & Support | 4.4/10 |
| Value for Money | 5.2/10 |
| Overall rating | 5.2/10 |
Full review by
Guest.
on 4th Oct 2008
User Rating : 1
Respect :
0
Good Points: None really.
Bad Points: awkward on stairs. Expensive parts. Overheats and cuts out regularly
General comments: I have the bagless version of the Bosch BUC 11700. Agree awkward on stairs. After 5 years, filter and belt needs replacing at a cost of £60+ (includ labour) so I both a new cylinder vacuum. Also it overheats and cuts out regularly. Parts seem so expensive online - £22 for a filter. Also their bags are v expensive which I didn't take into account on my new cylinder one. U live and learn. :o/
Guest.'s review and ratings | 85 words
Review by
Guest.
on 10th Aug 2008
User Rating : 3
Respect :
0
Slick Vacuum Cleaner with Brush Design Flaw. I like the design. Not bulky compared to many other models. Suction is very good. Bags are expensive and not very big. Brush motor stopped working after about 2 years like many other users described (Design Flaw). The next Bosch service center is 4 hours away. I took it appart by myself and tried to troubleshoot it. Bought a replacement ship for AC/DC converte for $2.25 and hope that fixes the problem. Motor and switches are OK. It was very hard to ge ...
Guest.'s full review | 107 words
Review by
RADARBY
on 15th Mar 2008
User Rating : 4
Respect :
0
I bought this vacuum cleaner because it was a WHICH best buy. I have been generally happy with the carpet cleaning results. However I found cleaning stairs and curtains awkward. The suction deteriorated when the hose was fully extended. I emptied and cleaned the air cleaner very regularly and checked for cotton/hair on the brush assembly. Despite this the vacuum cleaner has only lasted 2 years and 9 months!
RADARBY's full review | 88 words
Review by
Rdog
on 13th Jun 2007
User Rating : 2
Respect :
0
I owned this model for 2 years and 2 months. I bought it on the recommendation of this web site. 2 months out of warranty The front brush motor broke and the chip board beside it. (the repair shop says this is a common fault) The Bosch service center wanted to charge me £67 to come and look at it (Not repair it) and then additional for parts and over the 30 mins of labour. The machine new cost me £107.00. This is a farcical price. The Customer service center was inflexible and ...
Rdog's full review | 156 words
Review by
IOWDRL
on 31st Jan 2007
User Rating : 3
Respect :
0
The Bosch BUC 11700 is a "made in China" badged vacuum. It also appears as a Vax in some areas. The brushes are too stiff and so rather than sweep the dust towards the vacuum tube the dust sticks in the brushes. This stops them from rotating, strains the brush motor and it then burns out. Even if you get a new motor, it will do it again. A shame as otherwise it could be a good unit, if a little heavy. It's not really a Bosch though - just an off the shelf Chinese machine.
IOWDRL's full review | 107 words | 1 comment added.
Review by
HampReviewer
on 23rd Jan 2007
User Rating : 9
Respect :
0
I have owned this vacuum for nearly 2 years now and have no problems with it. Other reviewers have raised some issues - Weight - it is not a lightweight hoover but it's not particularly cumbersome either. Durability - we have had only a few minor issues, generally consisting of the brushes not working. If you read Archimedes review, he is quite correct. If you clean the brushes - wait for a moment - press the reset switch and you're away again. On the plus side the suction is excellent and the u ...
HampReviewer's full review | 143 words
Review by
archimedes
on 18th Jul 2006
User Rating : 10
Respect :
0
OK, so I've given this machine perfect 10s whilst other users have had problems. Well, it's all down to user maintenance and RTM (reading the manual).
Firstly, to maintain suction it does need cleaning regularly - clicking the cleaning button a few times is NOT sufficient). You need to remove the cardboard filter about once a month and use a second old vacuum cleaner tool to carefully clean between the sections of the filter).
Secondly, if the brush stops turning, it is almost certainly cotto ...
archimedes's full review | 200 words
Review by
talkintarn
on 2nd Jun 2006
User Rating : 5
Respect :
0
I was enthusiastic about the Bosch BUC 11700 at first but found that the paper filter inside the mesh filter quickly clogs up and you have to bang it with something to dislodge all the dust. You need a wide open space for this! The brushes also get clogged up and mine have stopped rotating altogether. The machine is just out of its guarantee! I find it difficult to use the hand on tools and the attached hose is a pain to get backon. The brush end frequently detaches itself if I expand the ho ...
talkintarn's full review | 170 words
Review by
Sue Dix
on 29th Mar 2006
User Rating : 3
Respect :
0
I bought the Bosch BUC machine last November. I have never been able to undo the filter inside the dust collection althought the Handbook claims it can be extracted for cleaning. Just out of warranty this filter started to come loose, and then shortly after the brush roller stopped going round. It has had the shortest length of life of any cleaner I have ever had.
Sue Dix's full review | 76 words
Review by
205Mi16
on 13th Jan 2006
User Rating : 3
Respect :
0
The Bosch BUC 11700 need to be cleaned often. It is too heavy, falls over, the cord is too short, and now that it is just out of warranty, the brush motor on ours has died after just over 12 months!
I found a similar replacement motor, but it was £30 and it didn't fit.
Waste of money.
205Mi16's full review | 64 words
Review by
alanmstrong
on 8th Nov 2005
User Rating : 1
Respect :
+1
I raved about the Bosch BUC 11700 vacuum a few months ago, but alas I'm back to tell you not to buy one. Like other reviewers I too had a problem with the brush roller stopping and starting. Bosch said that they didn't have parts and offered me a full refund.
alanmstrong's full review | 59 words
Review by
nikki z
on 16th Oct 2005
User Rating : 1
Respect :
0
I have had the Bosch BUC11700 for about 8 months, and just as some of the other reveiws have stated, the motor has now stopped working.
Not what you would expect from Bosch.
nikki z's full review | 38 words
Review by
crosspatch
on 28th Sep 2005
User Rating : 5
Respect :
0
Like other reviewers I thought I had found a good vacuum cleaner in the Bosch BUC 11700. We live in a rural area, and the dog and husband tread in mud which quickly becomes very fine dust, which defeated a Dyson, but because of the filter, this machine managed with ease, along with the dog hairs. I note that those pleased with their vacuums didn't have them very long. Mine lasted 11 months and then the brush motor died. The engineer came after three days, and told us that all repairs to motors h ...
crosspatch's full review | 132 words
Review by
angelahammond
on 22nd Sep 2005
User Rating : 5
Respect :
0
The automatic cord rewind broke on my Bosch BUC 11700. The repair man called promptly, but couldn't repair the machine on-site, so he took it away. One week later I received a letter informing me there were no spare parts available, and they offered me a full refund.
angelahammond's full review | 68 words
Review by
angry meldrew
on 1st Sep 2005
User Rating : 1
Respect :
0
The Bosch BUC 11700 Vacuum Cleaner has a completely flawed design! It is unusable as an every day household vacuum cleaner by the average person. Bosch refused to acknowledge this in our complaint to them, but lo and behold, we bought one in March and found it was no longer available, from Bosch, a week after we bought it from Kays Lifestyle online.
We have been forced to go out and buy a replacement - not a Bosch!
The worst household appliance I have ever bought, and I thought Bosch wou ...
angry meldrew's full review | 182 words
Review by
timealan
expert review 
on 18th Jul 2005
User Rating : 5
Respect :
0
If I'd written this review 3 weeks ago I'd have given the Bosch BUC 11700 an excellent review, but now I'm writing it as a warning.
Firstly - this vacuum has a lot of suction (read the other reviews), but only as long as you keep the inner filter (looks like a cylinder of folded cardboard) clean.
The only board tools are only OK (could have done with a proper furniture brush). Liked the autocable rewind - I hate winding up the cable!!
3 weeks ago the motor on the beater bar went bang. ...
timealan's full review | 213 words
Review by
alanmstrong
on 15th Jul 2005
User Rating : 10
Respect :
0
We bought the Bosch BUC 11700 approximately 8 months ago. Having 3 young childen and 2 dogs it's difficult to keep the house clean at the best of times. This cleaner just picks up everything in it's path, even one of the children (ha ha). The suction is incredible, we had a big problem with dog hair on the carpet, with the ease of use and the great suction there is generally not a dog hair to be seen. When you disconnect the hose to use the hand tools beware that it isn't switched on and that yo ...
alanmstrong's full review | 225 words
Review by
DoubleVodka
on 10th Jun 2005
User Rating : 10
Respect :
0
The Bosch BUC 11700 is the best vacuum cleaner we've ever owned, we'd vaxed the carpet just 3 days earlier and subsequently vacuumed with our old vacuum cleaner. The vax water contained a lot of dirt and we thought it would be impossible for the carpet to be any cleaner after the subsequent vacuuming. We were wrong! The Bosch arrived and it looked so good we had to try it there and then. It picked up "invisible" dirt - we've just moved in and the previous owner had a dog, we couldn't see any ...
DoubleVodka's full review | 206 words
Review by
dibsmotramp
on 18th Apr 2005
User Rating : 10
Respect :
-1
Purchased the Bosch BUC 11700 from 24/7, arrived 2 working days later. Had used my neighbours Dyson 1 hour before delivery but used Bosch anyway. I could not believe what the Bosch picked up - incredible.
Design, efficiency and build quality are the best I have ever seen in any domestic appliance. Only drawback, it is a bit heavy to push due to the high power. DYSON eat your heart out!!!!!
dibsmotramp's full review | 80 words
Review by
davidgaj
on 9th Apr 2005
User Rating : 9
Respect :
-1
Got the Bosch BUC 11700 from 24-7 (excellent delivery time and tracking system allowed me to carry on with my life without waiting in for a courier!). It has real power and picks up almost anything. We had a DC1 before...rubbish compared with this for twice the cost. It's a bit heavy to push round, but this is only because it really does stick itself to the carpet when it's on! Forget it Dyson, you're overpriced and under-powered!
davidgaj's full review | 84 words
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