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Overall rating6.1/10
60% Recommended6 out of 10 Reviews
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10- Post Office Travel Insurance Reviews

  • Full review by
    2431julie Rank: Lance Corporal
    on 26th Feb 2009


    User Rating : 10
    Respect : 0

    Good Points: excellent communication

    Bad Points: None

    General comments: My mother-in-Law was taken seriously ill during our 3rd day in Florida. Rang the help line. they requested her details, hospital, doctor etc and said they would ring us back. 10 mins later rang with a couple of flights we could get back. Chose which one we wanted. Unfortunately couldn't get to our original airport but provided us with a taxi from Manchester to Sunderland. (he was more than happy to drop us at the hospital, didn't need to go home first) She died before our return. we then had a follow up phone call telling us we could claim for the loss of the remainder of our holiday, park tickets etc. Didn't take this up as we had other things to deal with so cannot comment how this would have turned out but for an insurance company to volunteer this information must be pretty unique!!!!! would never use any other company but Post Office Travel Insurance. Took all of the stress we could have had in getting home.
    2431julie's review and ratings     | 171 words

  • Review by
    Guest.
    on 24th Feb 2009


    User Rating : 10
    Respect : 0

    My wife was taken ill on holiday in Majorca and required emergency surgery. Everything was arranged and cover confirmed inside 90 minutes. Post Office Travel Insurance kept me informed of developments on a daily basis, arranged a hotel for me when stay overran end of holiday and arranged flights - with assistance on arrival - to get us back to the UK. At end of treatment I simply paid the excess to the hospital and we were out of there. Brilliant service.
    Guest's full review     | 98 words

  • Review by
    JonPendrous
    on 13th Jan 2009


    User Rating : 1
    Respect : 0

    I have taken out 2 annual multi-trip policies so far and have just had to claim for a missed flight. However, when I actually claimed I soon find the ground lies rather different to when you read the pleasant blurb about the policy benefits - " £0 excess on missed flights" etcThe reason I missed the flight are not accepted by the insurers - it has to be one of THEIR reasons, and you are required to have aimed to be at the airport 2 hours before the flight. It has to be motorised transpor ...
    JonPendrous's full review     | 251 words

  • Review by
    Laplace Demon Rank: Staff Sergeant
    on 19th Jul 2008


    User Rating : 8
    Respect : 0

    I got Post Office Travel Insurance for a recent holiday to Spain with some friends. I've never been into the whole holiday insurance thing - generally I've stuck with the notion that "it can't possibly happen to me".That said, the last thing I wanted was to be stuck in Spain with illness/injury etc. Plus my policy covered me for lost luggage, which was good bearing in mind the fiasco with BA and their luggage disaster (which was in full swing at the time).Suffice it to say, I didn't need the ins ...
    Laplace Demon's full review     | 123 words

  • Review by
    Guest.
    on 28th Apr 2008


    User Rating : 10
    Respect : 0

    Fair do's to all travel insurance it is only useful for medical and emergency services - if you want to claim for personal belongings check your home insurance covers you - its a better deal. Since using the Post Office travel Insurance for the first time 4 year ago, my husband and I use it every year. I ended up in hospital in France for 2 week and the service couldn't have been better. They dealt with everything, even covered my husbands costs of travelling back to UK with my daughter then hi ...
    Guest's full review     | 166 words

  • Review by
    Stephen7372
    on 8th Apr 2008


    User Rating : 0
    Respect : 0

    Post Office Travel Insurance refused to pay although I have a doctors note ( £15) they insist on two notes from Ryanair ( £15 each) for each flight I haven't flown on. How could I fly, I have a doctors note, clearly stating I was unable to travel. A cancellation note from the car hire company although I didn't cancel this as I only knew the day of the holiday I wouldn't be able to use it. This is the same for the house I rented.They said when I initially phoned and said I would b ...
    Stephen7372's full review     | 104 words

  • Review by
    alvinlwh Rank: Captain
    on 22nd May 2006


    User Rating : 10
    Respect : +1

    I got my Post Office travel insurance on the day of departure of my trip. I just popped to the post office before setting off. Once I paid, I was covered. Simple as that. However, one cannot rate an insurance company without making a claim, which I did. The claim process is fairly straight forward. I called up the helpline number, and a few days later, the claim form arrived. After I had sent off the claim form with all requested documents, I got my cheque of £550 within 2 weeks. The ...
    alvinlwh's full review     | 154 words | 1 comment added.

  • Review by
    messyflux Rank: Corporal
    on 9th Nov 2005


    User Rating : 1
    Respect : 0

    You would expect a camcorder to be covered for theft whilst you are on holiday wouldn't you? If you leave them in a locked car, and even out of sight they are not covered with the Post Office Travel Insurance. There is in fact no cover under the policy for valuables unless they are carried by you, or locked in the hotel room safe. Valuables are amongst some of the personal items that you might take with you on holiday, such as a Camera, camcorder, watch, binoculars, and radio etc. So, once you r ...
    messyflux's full review     | 169 words | 1 comment added.

  • Review by
    LondonPetOwner Rank: Lance Corporal
    on 17th Oct 2005


    User Rating : 2
    Respect : 0

    I was initially very pleased with the Post Office travel insurance, underwritten by Fortis, when I first purchased it for a trip to Germany and Poland this past summer. The staff at the Post Office were extremely friendly, and recommended the policy highly as 'covering everything.'The telephone staff were also very warm on initial inquiries. Of course, when the actual crunch came and I had to claim for something, in my case, shipping costs for a repaired camera (the repair itself was free from ...
    LondonPetOwner's full review     | 259 words | 1 comment added.

  • Review by
    I Know Best Rank: Major
    on 5th Aug 2005


    User Rating : 9
    Respect : +1

    Whenever I head abroad, my travel insurance is taken care of by Her Majesty and co at the Post Office. I do this as it is quick and easy and covers all the bases you need from a decent holiday insurance provider. They are also very cheap to use, but if you holiday more than once a year, then there are other companies who may serve you better with a long term insurance plan.
    I Know Best's full review     | 76 words


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