Easy Car Rental Reviews - www.easycar.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“what a joke”

Written on: 16/08/2015 by roiside (1 review written)

My husband and I decided to hire a car for our holiday in Italy in July this year. We found Easy car on line and decided to go with them and took out extra insurance with them to be safe. Happy days we thought all sorted. We arrived in Italy and inquired at information desk at airport to find out where we needed to go to get car, lady at car hire (smile) was not very helpful whats so ever she stated that the contract we had with easy car was not with them and we could not take care unless we… Read Full Review

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★☆☆☆☆

“BEWARE renting from EasyCar; non-existent customer...”

Written on: 25/07/2015 by jdac (1 review written)

I rented a vehicle to be picked up at Lisbon Airport, Portugal on June 18th, with a vehicle return date of July 2nd. After paying for my rental, which included full insurance coverage, to EasyCar, I discover that my rental is actually being provided by a company called GoldCar. After finding the GoldCar desk at the Lisbon airport, my wife and I quickly discover that we have a 2.5 hour wait in a line filled with other customers who have also been waiting. Once at the counter, the clerk tried to… Read Full Review

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★☆☆☆☆

“Booked a car with this "company" and had to cancel a...”

Written on: 10/07/2015 by Lyonws1982 (1 review written)

Booked a car with this "company" and had to cancel a few hours later and the charged me nearly £50. when I enquired how they justify this charge I got no reply and still waiting. Never had this problem with other companies. DO NOT USE THEM ALL THEY SEE IS £££££££££££££££££££££££££.SET OF BANDITS… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 25/06/2015 by PeterKennett (1 review written)

Having booked 2 cars for our holiday in Spain, we were booked with 2 different companies, not really a problem just wasted 3 hours of our valuable holiday, my company Drivala was based off the airport, not a problem in fact better than our son who had to queue for over an hour for his vehicle! Advised to take out insurance in England as it's cheaper, took out the insurance, both companies refused to accept the English cover, just said not valid in Spain, paid out 123 euros + vat @ 21% for… Read Full Review

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★☆☆☆☆

“Would rather walk”

Written on: 19/05/2015 by Rocco319 (1 review written)

Terrible. Paid for three days but easycar only gave us two with the hire company so we ended up paying £64 more. Tried to contact them twice with no reply. Terrible company, would never use again… Read Full Review

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★☆☆☆☆

“Would rather walk”

Written on: 19/05/2015 by Rocco319 (1 review written)

Terrible. Paid for three days but easycar only gave us two with the hire company so we ended up paying £64 more. Tried to contact them twice with no reply. Terrible company, would never use again… Read Full Review

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★☆☆☆☆

“deliberately confusing”

Written on: 08/05/2015 by Eatonjg145 (1 review written)

We hired a car for a few days in Tenerfife attracted by the apparently cheap price. Infact, the contract is very confusing and eventually we paid more than other car companies, expecially because they extra charge your fuel. To avoid, you better go to more established car rental companies… Read Full Review

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★☆☆☆☆

“Avoid easyCar.com”

Written on: 17/01/2015 by Seajim (1 review written)

I succumbed to 2 highly opportunistic business practices operated by this bunch who must be making a killing. Firstly in the very small print was an insurance excess of 1,000 euros - in my book that isn't insurance at all. And guess what, truly exorbitant rates for damage waiver. Secondly, return with empty - well we couldn't do that as we didn't do enough miles. We collected from Pisa Airport in July 2014 for family holiday. Never again!… Read Full Review

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★☆☆☆☆

“I booked a Ford C Max through Easycar from Malaga...”

Written on: 29/09/2014 by Shactype (1 review written)

I booked a Ford C Max through Easycar from Malaga airport for nine days at a cost of €66. When I arrived, the company providing the rental, Record Go, did not take debit cards for the deposit and so I had to pay an additional €9 per day in addition to a handling charge of €23.99. In addition my card was charged €80.58 for fuel in case I did not bring the car back with a full tank. This was subsequently refunded to my car but I was charged to convert from GBP to Euros and back again and… Read Full Review

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★☆☆☆☆

“Be carefull, ”

Written on: 26/09/2014 by KelvinHeath (1 review written)

Please be carefull with those guys, after canceling the car I booked through them, they issued charged be with the full amount of money I have paid for the reservation on the first place and declare it as a cancellation fee.. Isn't it a steal or what?… Read Full Review

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★☆☆☆☆

“Beware!, Beware!, Beware - DO NOT CONSIDER EASYCAR ”

Written on: 12/09/2014 by Suegell (1 review written)

Cannot possible recommend this company. We were certain that we had all eventualities covered when booking our car for our u k holiday. We're taken by surprise when we got to the Alamo desk to find that we then had to purchase extra insurance to cover us fully. Easycar totally mislead you into thinking that you are covered. I will say I did not fully read all the terms and conditions, so I am asking you to ensure you are fully aware of the limited cover you are obtaining when purchasing… Read Full Review

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★☆☆☆☆

“Don't use easy car!!”

Written on: 29/08/2014 by Nickcoopp (1 review written)

We booked our hire car through easy car, and paid online, when we picked our car up at faro airport we got charged £290 extra for no reason, we only found this out by looking at our bank statement when we had returned from our holiday! Would not recommend what so ever!… Read Full Review

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★☆☆☆☆

“The company refused to refund the payment even though...”

Written on: 15/08/2014 by KylanAlexander (1 review written)

The company refused to refund the payment even though did not provide me with a service at the rent station. I did not get the car from them but payment was taken. They play the hiden terms and conditions with. Will never ever deal with easycar who are renting from other companys, such as HErtz in my case - the worst experience ever and a total loss of 250 Euro… Read Full Review

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★☆☆☆☆

“If you need an extra driver be aware they charge”

Written on: 30/07/2014 by Chaneypj1977 (1 review written)

Arrived at Hertz to pick up car, had 2nd driver which was on confirmation, they claimed they new nothing about easycar, they would charge over 100 for another driver. Confirmation said 157.50 Hertz said they took 142.00 and the extra driver which was on the confirmation was not included. Used easycar before with Europcar and the extra driver wasn't a problem! Customer service agent was beyond rude and the call centre was useless. … Read Full Review

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★☆☆☆☆

“DO NOT hire from EasyCar, they add NO value”

Written on: 29/07/2014 by JonCC (2 reviews written)

After spending some time pumping in my details to the Easy Car website, I was given a "total car hire price" from Easy Car of around £68. My first grievance was that Easy Car did not inform me of what car hire company I was purchasing until after I had clicked to confirm purchase. This is completely not acceptable as a consumer I should be informed of who I am buying from. After purchase my email confirmation told me that the car hire firm was Fire Fly, A firm that has received much negative… Read Full Review

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★☆☆☆☆

“No guaranty. Get your car damaged!”

Written on: 23/07/2014 by sosana (1 review written)

I have rented my car 5 times on this website. The first 3 times I had no problem… Then I had a woman who had an accident with it and declare it to me. However when I contacted easy car they didn't want to use the insurance as they mention that the car was not covered for mechanical damage. I had to argue(battle of emails) that it was an accident and its only 10 days later (I had to use train and taxis) that they came to collect my car and offered me a car replacement. It took 10 days for the… Read Full Review

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★★★☆☆

“fleeced”

Written on: 05/07/2014

We rented from FireFly at Lyon Airport via EasyCar last February; we drove the car from the airport to our destination, where it was parked for 9 days, then drove it back. There was not a crumb in that car yet we were charged for "specialised cleaning". Neither FireFly nor EasyCar were in any way helpful in dealing with our complaint. Also we were overcharged for fuel. Will not rent via EasyCar again… Read Full Review

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★☆☆☆☆

“Complete rip off do not hire from easycar in MALTA”

Written on: 01/07/2014 by jonnroberts (1 review written)

Car not fit for the road air conditioning did not work only one head light car had 100.000 miles on the clock front wheel bearing gone no windscreen washers said they would replace GOLDCAR / GREEN MOTION but never did no answer on SOS phone number insurance a joke paid for full cover on there website with easycar when collecting car in Malta airport told by hire desk you will have to pay again for collision waver insurance 1500 euro deposit or 10 euro a day as we do not accept easycar zenith… Read Full Review

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★☆☆☆☆

“Car owners - Do not lend your car to this dreadful...”

Written on: 11/06/2014 by Eva497 (1 review written)

I rented our my brand new car to these people to hire out and have nothing to show for it except a dented car. The company falsified claims of a £100000 cover was just an advertising gimmick. I have been with them for about a year now and have gotten plenty of scrapes and scratches. After the first attempt to get these fixed and the consequent hassle, I got myself an extra service to fix scratches. But then the car came back with a DENT and after TWO WEEKS of calling insurance company… Read Full Review

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★☆☆☆☆

“DO NOT HIRE CARS THROUGH EASYJET”

Written on: 11/06/2014 by IAN-KA (1 review written)

I have just tried to cancel a car hired through easyjet ( booked at the same time as the flight booking), the cancellation was a week before the hire date. The car hire company wont do it - they refer you to Easyjet. Easyjet took a cancellation charge of £45 on a hire of £51. We know that you cant get a refund on an Easyjet flight - thats part of the Easyjet deal, but in future I will book any car hire directly with a car hire company. Anyone had a similar experience with Hotels?… Read Full Review

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