easy car rental reviews | Watch This Item.

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Value for Money1.9/10
Overall rating1.2/10
7% Recommended3 out of 41 Reviews
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41 Review Centre Easy Car Rental Reviews

  • Full review by
    Guest.
    on 27th Jun 2009


    User Rating : 0
    Respect : 0

    Good Points: none

    Bad Points: ALL OF THE ABOVE

    General comments: DO NOT RENT FROM EASYCAR. I booked my car through the easycar website over a month ago. One day before I was due to fly they emailed me to tell me that they couldn't provide me with a car and to resubmit a search on their website. After booking with them the screen says that they would get back to me within 48 hours. After two days I rang them and was on the phone for 10 minutes without speaking to anyone. I decided to book with doyouspain, and a good job I did because if I hadn't I would've been without a car. ************RUBBISH***********
    Guest's review and ratings     | 108 words

  • Review by
    Tommo30
    on 23rd Jun 2009


    User Rating : 10
    Respect : 0

    Highly recomended Easy Car Rental in Cyprus!!!
    Tommo30's full review     | 145 words

  • Review by
    Guest.
    on 22nd Jun 2009


    User Rating : 0
    Respect : 0

    Rented a van and told I was not able to pick it up on arrival. Rubbish service, location didn't have Easy Car Rental name or logo to tell you it was there. Customer service line is an 0906 number which I couldn't call from my mobile or a payphone and probably wouldn't want to!
    Guest's full review     | 82 words

  • Review by
    rapidgoods77
    on 21st May 2009


    User Rating : 0
    Respect : 0

    "Awful" experience with Easy Car Rental. They transferred us to Targarent in Pisa, waited ages at airport for awful service, then got a beat up well used Alfa. Even worst when we returned the car. Charged us nearly £100 for 25ltrs of fuel.
    rapidgoods77's full review     | 55 words

  • Review by
    geno
    on 13th May 2009


    User Rating : 0
    Respect : 0

    I would advise anyone who is renting from Easycar to make sure that they are renting from Easycar and not, one of there sub companys in other countries
    geno's full review     | 60 words

  • Review by
    pegmag
    on 11th Apr 2009


    User Rating : 0
    Respect : 0

    Same problem as others! Lease an Easy Car Rental car online to save £10 and when we went to pick it up, surprise, surprise...no car that size. They don't even have small cars there to lease, so had to get a bigger, more expensive car as daughter had to have a car while we searched for a new one for her.
    pegmag's full review     | 92 words

  • Review by
    Guest.
    on 2nd Apr 2009


    User Rating : 0
    Respect : 0

    DO NOT RENT FROM EASY CAR/ IMPERIAL CARS. I rented 3 cars in South Africa from them at a total of over £1200.00 they took another £250.00 after the cars were returnedsaying it was for fuel and other charges. The cars went back fully refueled and in exactly the same condition as recieved.
    Guest's full review     | 54 words

  • Review by
    pam08
    on 23rd Feb 2009


    User Rating : 0
    Respect : 0

    Could find the car company at airport we had to get a taxi to office then when we took car back they said there was a bump on side of door we agreed to take responsibility because we had paid for the zero risk insurance with easycar the car hire company told us they would invoice the insurance but two weeks after we got home the car hire company took £405.from our bank account without telling us we rang easycar but was given no help.
    pam08's full review     | 90 words

  • Review by
    franck
    on 21st Nov 2008


    User Rating : 0
    Respect : 0

    No information about how to get to the pick up point (Heathrow airport) by public transport.Pick up point wrongly identified on map. Cheap but not easy. I would not recommend Easy Car Rental.
    franck's full review     | 37 words

  • Review by
    Guest.
    on 9th Nov 2008


    User Rating : 1
    Respect : +1

    When we booked a child seat it said this was not guaranteed but we found it hard to believe we would be left without one as we couldn't drive away without. The seats on offer were completely outdated and worn. It was not possible to fix it securely in the car. The straps for the baby were filthy twisted. The staff response was take it or leave it. We took the seat so that we could get to our destination and hired a new seat there. Tyres were also in poor condition.
    Guest's full review     | 106 words | 1 comment added.

  • Review by
    livant
    on 5th Oct 2008


    User Rating : 0
    Respect : +1

    I booked a car from easyCar from September 16 to pick up from London Victoria. First, Sixt, the agency EasyCar used this time, would not give me the car because they claimed my driver's license (international, issued in Russia, with inscriptions in French) is not valid for the hire because they cannot understand it (even though I used it in the UK and elsewhere in Europe for the last 8 years). A few minutes before, Sixt refused a Greek gentleman again with an easyCar voucher, arguing that his EU ...
    livant's full review     | 211 words | 1 comment added.

  • Review by
    beavis1
    on 29th Sep 2008


    User Rating : 0
    Respect : +1

    I would never use Easy Car again from Olbia airport or anywhere else. The smaller local car hire agents were much better and polite!
    beavis1's full review     | 122 words

  • Review by
    Guest.
    on 25th Sep 2008


    User Rating : 8
    Respect : 0

    We booked a car through easyjet web site in August because the rates were favourable. We were a bit concerned because of all the bad reviews we had read but went with them because of the price. The booking online was easy enough. We picked up the car at Zurich airport and were very pleased with it. We checked it over for scratches as was noted by them. Car went well for the week we had it. On return to the airport, it was filled with petrol as requested, we handed over the keys and off we went. ...
    Guest's full review     | 111 words

  • Review by
    Guest.
    on 23rd Sep 2008


    User Rating : 0
    Respect : 0

    I would not recommend EasyCar at all. There customer service is shocking. I am still waiting for a refund of the money I paid upfront. They quote a 5-21 day tie period for getting back to you and believe me they will go to the full 21 days and beyond. Best to book with a company you know you will at least get a car from.
    Guest's full review     | 143 words

  • Review by
    Guest.
    expert review Expert Review
    on 20th Aug 2008


    User Rating : 0
    Respect : +1

    Like so many other people I have been shocked by Easycar's complete lack of customer service. I rented a car back in May in order to help my sister move and provided Easycar with my age (24 years) at the time of the booking - when I arrived at the airport I was told by Budget (the company Easyjet had chosen as the local contractor) that they would not rent a vehicle of that size to anyone under the age of 25... something that does not apply to most other car rental companies. I called Easycar's ...
    Guest's full review     | 886 words | 1 comment added.

  • Review by
    fisibs
    on 16th Aug 2008


    User Rating : 2
    Respect : 0

    I've just returned from a week in Ireland where I rented a car from 353 (Alamo) at Dublin Airport. I did this some weeks before through the Money Supermarket comparison website, which came up with Easycar as the best deal. Now, maybe I'm somewhat to blame for not reading every single small print & page on the website, but I didn't realise at the time that they are only brokers, not a car hire company! Anyway, I paid (as I always do) the 'zero excess waiver' fee (of approx £45, plus the 'a ...
    fisibs's full review     | 288 words

  • Review by
    lormar63
    on 15th Aug 2008


    User Rating : 1
    Respect : 0

    The car was in good shape (brand new) and worked perfectly during the 10 day rental. Upon dropiing off at the airport, no one to receive the car in the parking lot - I personally inspected the car for damage - none. The gentleman at the desk told me it was not necessary to have anyone inspect the car with me, just return the keys. Within 1 week, a US$812 charge was found on my credit card (the entire rental was a little over US$1,000). I called LOCAUTO at Malpensa airport and they said it was fo ...
    lormar63's full review     | 235 words

  • Review by
    Rebkin10
    on 15th Aug 2008


    User Rating : 0
    Respect : 0

    I booked and paid in full for a car to pick up at midnight from Gran Canaria airport last sat 9th Aug 2008 and was in a queue behind another lady who has crying her eyes out, I soon realised why when we were both left stranded late at night in a foreign country with no car despite having full prepayment vouchers as confirmation. The supplier Goldcar were extermely nice but told me there was nothing they could do and that this was a regular occurrence with Easycar. We hunted the rest of the airpo ...
    Rebkin10's full review     | 221 words

  • Review by
    teejaybee
    on 14th Jul 2008


    User Rating : 0
    Respect : 0

    I would not consider using Easy Car at Olbia Airport. Use Economy Car Rentals with caution as they are proving difficult, I keep having to ring Crete!
    teejaybee's full review     | 87 words

  • Review by
    robh99
    on 19th Apr 2008


    User Rating : 2
    Respect : 0

    I booked car rental from Montpelier airport. Right at the end of the on-line booking process (having paid the rental in full) I was shown a map of the pick-up location. This was 6 miles from the airport with no explanation of how to get there. I wasn't happy with this as we are travelling with our small children and I do not want to drive into the centre of town for the return journey. I called the telephone help line as soon as it opened (@ 60p/min) and they refused to give me a refund even tho ...
    robh99's full review     | 200 words


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