Leeds Building Society Reviews

Leeds Building Society
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★☆☆☆☆
0.9 / 5
From 7 reviews
0% of users recommend this

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

Summary

Leeds Building Society began as the Leeds and Holbeck Building Society in 1875.


Media Gallery for Leeds Building Society

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Latest Reviews

★☆☆☆☆
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“Terrible, unprofessional company”

Written on: 18/03/2013 by 2penced (1 review written)

The Leeds BS is the worst company I have ever had the misfortune of dealing with. Their staff are ignorant, rude and unhelpful, whilst their overall service is incompetent to a degree where I can not comprehend how it is possible. I have spent 2 months trying to get a mortgage application processed by them, with paperwork sent so several wrong addresses and when it does arrive it is incorrect. Call backs never happen and mistakes are not rectified. Large sections of the paperwork contain... (read more)

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★☆☆☆☆
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“Discusting!!!”

Written on: 12/03/2013

Leeds building society is a disgrace, my mum is dying of cancer and they refuse to help in any way to get my dad on the mortgage. All they want is money out if you. My dad already pays the mortgage but they want to take money of him again and do credit checks ( even thought this as already been done). They tell you nothing but lies not to mention they set up the mortgage wrong in the first place!!! Now they are saying that if we do not do it the way they tell us when my mum does die they... (read more)

Embeentheredonethat's Comment

Written on: 12/03/2013

Go to the financial ombudsman, they should be able to help as you have extenuating circumstances. They can mediate between yourselves and the leeds to negotiate a better outcome.
x x {hugs} x x

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★☆☆☆☆
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“worst service ever”

Written on: 26/05/2012

the leeds building society is the worst company i've ever dealt with, they are the slowest to make decisions, to reply to communications and to communicate. their level of service is just the most shockingly poor i have ever experienced. their communications are the worst i've ever experienced. do not use them under any circumstances. their ineptitude will cause you more stress than you can ever imagine. avoid avoid avoid. (read more)

Guest's Comment

Written on: 08/06/2012

But their branch in Gibraltar is efficient, courteous and established a new
account quickly.

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★☆☆☆☆
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“building insurance”

Written on: 08/03/2012

my advice is not to use leeds building society for building and contents insurance, as they are agents for aviva insurance. leeds building insurance attempted to rip me off by trying to charge me in excess of £800 for the same policy from aviva for £240. so much for the propagnda, and to quote leeds "we have our members interest at the heart of our business" not only did leeds lose my business but i did not buy it from aviva either. DO NOT PURCHASE YOUR INSURANCE FROM LEEDS / AVIVA (read more)

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“mortgage application”

Written on: 23/09/2011

The service I have received from Leeds has been terrible to say the least. After the decision in principle was granted all income details were submitted and income was actually higher than first declared, they reduced the loan amount by nearly £10,000 with no explanation. Once a reference was received from employer they increased it again by another £4,500 and I decided to go ahead and put the rest in myself. THEN another two weeks later once valuation has been carried out and although... (read more)

Miztah's Comment

Written on: 03/03/2013

Sadly, they aren't the only building society to play this trick. Exactly the same thing happened to me with Virgin. I think one just has to accept that building societies have the upper hand at the moment and they are soulless, moral-less money-makers!

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★☆☆☆☆
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“I had a mortgage with the Leeds. when I redeemd it...”

Written on: 09/09/2010

I had a mortgage with the Leeds. when I redeemd it part way through a month they charged interest to the end of the month. It is in the small print. They also increased interest rates without telling me! No satisfaction from customer service. Actually the worst mortgage product I have ever had and I have had a few.

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“Leeds & Holbeck Building Society sent my account book...”

Written on: 30/10/2006 by Helen1779 (1 review written)

Leeds & Holbeck Building Society sent my account book and all personal ID, including bank statement and passport to another Leeds account holder "in error", and they don't seem at all bothered - it was "just a mistake". They eventually offered me £25 compensation, but they didn't seem to understand why I was cross. (read more)

Mansaclaire's Response to Helen1779's Review

Written on: 26/01/2012

that doesnt surprise me - we;re always getting other peoples mortgages statements, bank statements and even had court repossession paper for some poor man in London - total shambles

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