Have a picture of Thomsons Holidays www.thomson.co.uk?, please send it to us.
Picture courtesy of Dan.
| Ease Of Navigation | 4.2/10   |
|---|---|
| Value for Money | 3.6/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.5/10 |
Full review by
Guest.
on 22nd Jul 2008
User Rating : 0
Respect :
0
They booked a holiday for two adults and three children then informed me bt Email that the hotel didn't accept children under the age of sixteen! After three promises that my refund would be returned and nothing happening that I am aware of. At 10p per min and unable to speak to any management this firm has got to be the worst I have had the misfortune to deal with. Therefore I do not recommend Thomsons Holidays.
Guest.'s review and ratings | 77 words
Review by
Guest.
on 20th May 2008
User Rating : 2
Respect :
0
The hotel had a lot of elderly spanish people who didnt realy like the children and complained about getting splashed, the manager told the children if they splashed again they would not be allowed in the pool.
There was glass both in and out of the pool nearly everyone got cut both adult and children our grandson got cut at least5 times and limped all through the holiday. We asked if they could empty the pool as it was realy bad but they wouldnt they said some french boys had thrown glasses an ...
Guest.'s full review | 192 words
Review by
chris2
on 25th Mar 2008
User Rating : 2
Respect :
0
We booked our Holiday in January for Egypt, they found us this hotel and told us it was a good price and it will be very nice as there was only a computerized picture. As far as I am aware it was due to open in March but they have now said May once booked, and there are still no pictures on the site? We are getting worried about it now and thinking what we should do for the best. For the time being I do not recommend Thomsons Holidays.
chris2's full review | 107 words
Review by
estelle
on 21st Mar 2008
User Rating : 4
Respect :
0
We arrived very late in the evening in Costa Blanca, there was no rep available, and I walked around looking for one, eventually seeing a man standing at a desk, no welcome hello, gave my name and was told to proceed to a coach number. There were perhaps 20 other coaches and we proceeded to the very last one, bear in mind that we are young and fit enough, but for anyone elderly this would have been difficulty if anyone has trouble with their sight and then a long walk to the coach. We sat in t ...
estelle's full review | 543 words
Review by
Guest.
on 21st Jan 2008
User Rating : 0
Respect :
0
This is the most frustrating site I found. After spending time puttiing in all my requirements I was kicked out 8 times and all my data was lost on each occasion
Guest.'s full review | 39 words
Review by
Guest.
on 30th Dec 2007
User Rating : 0
Respect :
0
I have now decided to cancel trip with them and go elsewhere I mentioned to one call handler it was my intention to cancel under the 7 day cooling off period and he said that did not apply they only take cancellations within 24 hours, which is total nonsense, there is absolutely no customer service but they will take your money quick enough!!!
Guest.'s full review | 157 words
Review by
Guest.
on 2nd Dec 2007
User Rating : 6
Respect :
0
Family are going this January and I am not looking forward to it. But it is not my decision.
Have been for three successive Januaries and each time there was a slight decline. Surprised it is still a Platinum. Hope the pool has been warmed up a bit.
Guest.'s full review | 69 words
Review by
lauren2901
on 24th Oct 2007
User Rating : 0
Respect :
0
I booked a trip to Paris and asked at point of sale if I could change the name on the ticket, I was told it would be a maximum of £50.00. When I went to change the name on the ticket it had changed to £439.00 and took a week to go down to £139.00 which is still more than they quoted me at the Wilmslow branch. I was treated in a disgusting way by a member of staff who point blank refused to co-operate and do anything at all regarding my trip as it is "not my responsibility". Man ...
lauren2901's full review | 278 words
Review by
Mau
on 2nd Oct 2007
User Rating : 10
Respect :
0
The Strafades Beach Hotel is a lovely friendly place, the people and the staff couldn't do enough for us while we were there, we had a great holiday, while there it was my hubby's birthday, and he got a bottle of wine and a card from the hotel and our Thomson's Rep, I must mention our Thomson's Rep was exceptionally good, thanks for a great holiday!
Mau's full review | 84 words
Review by
a1seahorse 09
on 27th Sep 2007
User Rating : 0
Respect :
0
Booked holiday to Marrakesh Morocco on internet. Hotel staff i dealt with were not very helpful. when i requested to speak to Thomson rep was informed office was closed. My daughter had a mental health issue and i requested the name and address of doctor who spoke English to be told there were not any doctors who spoke English. Hotel Ayoub is not a hotel for British tourists. We came across a lot of hostility towards British tourists. Also did not find out until we arrived at Marrakesh airport t ...
a1seahorse 09's full review | 123 words
Review by
Pat Knee
on 20th Sep 2007
User Rating : 3
Respect :
0
Brochure information is misleading - although it is stated that apartments are on a steep incline, nothing is said about steep access to and fro Hersonissos town and beach areas.
Kylie the Thomson rep was very helpful.
We booked the holiday on 6th January because the flight timings were very good, then just a month later they were changed to late evening return flights, they were moved up by about 8 hours. One of the reasons we booked the holiday was we always book day flights. ...
Pat Knee's full review | 174 words
Review by
paul jewitt
on 6th Sep 2007
User Rating : 8
Respect :
0
Overall Thomsons Holidays did a very good job of looking after our needs. I would like an answer to this question of the vibrating, because this was a problem on nearly every-one's lips, so come on Thomsons Holidays, and send a reply.
paul jewitt's full review | 165 words
Review by
wlewis20
on 30th Jul 2007
User Rating : 0
Respect :
0
Rubbish
wlewis20's full review | 24 words
Review by
kerrada
on 15th Dec 2006
User Rating : 3
Respect :
0
Big warning!!!!!!
If you take out a safety deposit box behind the reception area check it daily and write down a record of what you change as myself and 2 other couples had £ 40 strerling taken from our boxes between 20/11/2006 -24/11/06.come on thomson we are still waiting to see the outcome of reporting the theft an acknowledgement would be nice to let us know this is still being looked into. The rep was useless.
Our waiter in the evening was lovely and very helpful, the breakfast w ...
kerrada's full review | 219 words
Review by
esiotrot
on 25th Aug 2006
User Rating : 1
Respect :
0
We booked our holiday in February through the Thomson Holidays Pricebreaker Brochure after reading about the hotels in Thomson's Croatia brochure. We expected a sun 'n' sea holiday. No, Thomson's can't help the weather but they could warn that weather in Istria is very variable much like we get here, then holiday makers can make informed choice whether to risk it, and pack suitable warm clothing. A Croatian member of staff told us that "Croatians go South for their holidays to Dubrovnik or one ...
esiotrot's full review | 515 words
Review by
danim2006
on 19th Jan 2006
User Rating : 10
Respect :
-2
Fantastic! you save £100 (I think) when you book your holiday online. You would have nothing to worry about! Thomsons send your information and tickets 4 weeks before departure date. And you also get a choice of free coach transfers or you can pay for taxi transfers.
danim2006's full review | 52 words
Review by
Janine
on 15th Jun 2005
User Rating : 10
Respect :
0
Thomson's holiday's web site is surprisingly hard to find, if you type "Thomson's" into Google they are not there, you have to type Thomson holidays to get them???
Anyway the site is nice and colourful, and easy to navigate around, although I did not have any other preference apart from to fly from Manchester and the site struggled.
Janine's full review | 93 words | 2 comments added.
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