Last Minute, www.lastminute.com Reviews

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Last Minute, www.lastminute.com
0.8 stars
Average rating for this product is: 0.8 out of 5

From 2 ratings and 54 reviews

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Average Ratings for Last Minute, www.lastminute.com

  • Ease Of Navigation1.9 stars
  • Value for Money1.1 stars
  • Reviewer Ratings0.8 stars
  • Overall Rating0.8 stars

54 Reviews For Last Minute, www.lastminute.com

  • razanm 16th May 2009

    Reviewer rating: 0 stars


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    Booked a flight online with my own card. All went through smoothly. Next day they send me a email saying card security failed and then the order cancelled. The worst it takes more than ten days to get the refund. I had the worst online purchase from lastminute.com

  • Guest. 2nd Mar 2009

    Reviewer rating: 0 stars


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    After my booking was confirmed and i found out the name of my hotel- i did a quick search and within 1 minute, found 2 websites who offered my a cheaper deal. I am mighty peeved off. I am now waiting for an answer from them.
    I go on holidays abroad/uk 3 or 4 times a year and know my bargains. I haven't used lastminute for at least a year because i have always found better deal elsewhere. However, i thought it had improved so thought i give it a try and save myself some hassle- but it looks like ...

  • jamesqn 29th Jan 2009

    Reviewer rating: 0 stars


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    I booked two theatre tickets on lastminute.com - the payment was accepted and we planned our Saturday night out, only to be called the next day and told the tickets didn't actually exist and our card would be refunded. Erm.....

  • Guest. 13th Jan 2009

    Reviewer rating: 0 stars


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    I booked flights from Ireland to Spain via London and then realised I had to travel from gatwick to heathrow in half an hour including baggage collection. I phoned and complained that this was impossible and why had this package been sold (one search, one transaction) and they said I should have read the details more carefully and refused to change the second flight. Would NEVER use again

  • Guest. 10th Jan 2009

    Reviewer rating: 0 stars


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    My husband booked a spa break for my xmas present, we received the email confirmation with a booking reference and instructions to ring the hotel direct to book the inclusive spa treatments before we arrived.I rang the hotel a week before we were due to travel only to find they had no trace of our booking. When I rang lastminute.com on their customer service telephone number, I spoke to someone in their call centre who abruptly told me that our booking had been cancelled as the hotel was full an ...

  • Lalainlillyville 29th Nov 2008

    Reviewer rating: 0 stars


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    Get this.... I do not travel. I stay close to home since the economy has left my husband out of a job after 18 years of dedication with his company. We watch every penny and I am very careful when online and NEVER gave out my card or bank info but somehow when I checked my balance through online banking I saw a 600.00 charge for lastminute.com. I was about to make our mortgage payment but our money was gone. I freaked and went online to see who they were and got a phone number that offered ...

  • Guest. 28th Oct 2008

    Reviewer rating: 2.5 stars


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    Some days ago I tried to book a flight to Brazil. While I was heading towards the end of the booking procedure - i.e. I gave my credit card details already - the website got stuck. I looked at my credit card account and found out that the money had been already grabbed. I called the customer service to know if I got the flight and they told me that there was no booking because actually the flight displayed on the website was no longer available. In summary, (i) the information displayed was not ...

  • FromLondon 19th Oct 2008

    Reviewer rating: 0.5 stars


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  • Marit99 16th Oct 2008

    Reviewer rating: 0 stars


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    Booked a hotel in London in November 2008. Marriott Park Lane. Booking went through, everything was fine. Confirmation of the deal arrived.
    Then, after two days, LastMinute.com cancelled the deal and as far as I am aware they had not tried to contact me at all.
    I am an experienced traveller, and have used the internet for years when it comes to plan trips for me and my family. This has never happened to me before. So I say: I do not recomemnd LastMminute.com.
    Rebooked the hotel through Travelo ...

  • Guest. 15th Oct 2008

    Reviewer rating: 4 stars


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    I would choose to use lastminute again as we got a good deal with the hotel and flight combined.

  • jualia 28th Aug 2008

    Reviewer rating: 3 stars


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    1st - thought the holiday representative could have been more helpful.
    2nd - the flight times are unknown when I booked my holiday it seemed.
    I thought our holiday representative in Turkey was very unhelpful, difficult to contact, did not meet us and didn't explain anything I felt. Therefore I do not recommend Last Minute.com

  • Guest. 21st Aug 2008

    Reviewer rating: 0 stars


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    If you must book with lastminute be very aware of this issue. If you check on internet forums and review sites you will see that thousands of people have had this problem. Apparently I signed up for some kind of offer unknowingly...something to do with ticking or unticking a box when I made my lastminute.com booking!
    If you have ever booked anything through lastminute.com I suggest you check your credit card statements immediately.

  • labuzzina 7th Aug 2008

    Reviewer rating: 0 stars


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    I bought a flight ticket for Italy 6 month ago. The trip features were: 16 hours of flight and only one stop.
    Three weeks ago they sent me an e-mail saying that my trip plan had been changed.. the new features were: 24 hours of flight! Two stops, and at the second stop I've to wait for 8 hours! I called them to complain and they answered that they would have called me back in few days. I didn't received any calls as far as I am aware. I sent them 2 e-mails, and they answered the same thing. At ...

  • uosa11 Rank: Corporal 6th Aug 2008

    Reviewer rating: 0.5 stars


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    I tried making a hotel booking on Lastminute.com, but was told on the checkout pages that there was a technical error and that my card had not been debited, and suggestd I try again. After multiple attempts, I gave up, only to find out later from my bank that some charges had been made.
    After (eventually) getting on the phone several times (there seems to be only 1 person in the call centre, I spoke to him each time), I was given no explanation for the error, they said that they would go ahead a ...

  • singebleu 5th Aug 2008

    Reviewer rating: 0 stars


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    I'm trying to be fair here but to be honest... no good points I can think of. Virtually everything in my experience was non-refundable.Customer Service has been beyond my personal belief as
    All calls dealt with using a foreign call centre as far as I am aware have been very difficult for me to understand what they are saying. Therefore I do not recommend LastMinute.com

  • Guest. 29th Jul 2008

    Reviewer rating: 0.5 stars


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    The room I got was fine. But any good value I got has been spoiled in my opinion as in the course of the transaction I have found myself signed up for something called highstreetmax.com, which I did not request. This supposed gives me £10 off : it doesn't it seems. And now I find £14.95 a month coming out of my account. I am not taking advice about taking this crowd to court, as they have not yet refunded my "membership", despite the fact I did not know I had it, still less derived ...

  • Guest. 12th Jul 2008

    Reviewer rating: 0 stars


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    I thought I was getting a good deal with Lastminute.com, the flights were cheaper than I had found before and I decided to book with them. I used my credit card and was told that my transaction had not completed that something had happened the website so I decided to book elsewhere as I was in a hurry to get the flights booked. Just as what had happened someone else here, when I went to book I noticed that the money had been taken by last minute though no booking had been made. I rang up very an ...

  • Guest. 28th Apr 2008

    Reviewer rating: 0.5 stars


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    I was not happy with their service, I do not recommend Last Minute.com. I arranged 2 separate flights in China. After the website kept crashing for me, I was told that paper only tickets were available. These were then sent by courier to my home address, despite a specific request that they be sent to work. They mis-spelt my email address causing log on problems.The sales staff member must have a learning difficulty as she could not spell my address back to me after 4 or 5 attempts.I finally got ...

  • ceema 25th Apr 2008

    Reviewer rating: 0 stars


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    I had a very bad experience with last min Bombay. Wrong information was given and 2 cards where blocked for more than 1800 pounds as far as I am concerned. All the informations given to me was wrong in my opinion. I am extremely disappointed with the service and would share this bad experience with everyone I know. I make a lot of booking both Air and hotel and do not recommend Lastminute.com

  • Guest. 2nd Apr 2008

    Reviewer rating: 0 stars


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    I booked a flight through lastminute.com, but while we were waiting to board, the flight was cancelled. Trying to get a refund out of lastminute.com is like trying to get blood from a stone. They are impossible to get hold of. Although I have an e-mail from the airline confirming that the flight was cancelled, lastminute tell me that it was not. I have a boarding card, baggage receipt etc., but lastminute say I did not turn up for the flight.

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