Picture courtesy of BB Brian.
| Ease Of Navigation | 4.1/10   |
|---|---|
| Value for Money | 2.3/10 |
| Reviewer Rating | 1.7/10 |
| Overall Rating | 1.7/10 |
Compare Last Minute review, find the best travel sites, here at Review Centre we have many travel reviews so you can compare Last Minute.com with many other websites. Have you experienced www.lastminute.com, well why not write your review here and now, it can be about thing, for example was you happy with Last Minute uk, or was you unhappy with the LastMinute.com Well what ever the reason why not write your Last Minute reviews here and now at Review Centre to guide other consumers in the right direction.
Full review by
Guest.
on 28th Oct 2008
User Rating : 5
Respect :
0
Bad Points:
General comments: Some days ago I tried to book a flight to Brazil. While I was heading towards the end of the booking procedure - i.e. I gave my credit card details already - the website got stuck. I looked at my credit card account and found out that the money had been already grabbed. I called the customer service to know if I got the flight and they told me that there was no booking because actually the flight displayed on the website was no longer available. In summary, (i) the information displayed was not reliable and (ii) which is simply outrageous, they grabbed the money without providing the ticket!!! The customer service told me that the money have been reverted to my account but it's gonna take 8 working days. Hopefully I will get the money back in the end. Lastminute.com - never again!
Guest.'s review and ratings | 145 words
Review by
FromLondon
on 19th Oct 2008
User Rating : 1
Respect :
0
FromLondon's full review | 122 words
Review by
Marit99
on 16th Oct 2008
User Rating : 0
Respect :
0
Booked a hotel in London in November 2008. Marriott Park Lane. Booking went through, everything was fine. Confirmation of the deal arrived.
Then, after two days, LastMinute.com cancelled the deal and as far as I am aware they had not tried to contact me at all.
I am an experienced traveller, and have used the internet for years when it comes to plan trips for me and my family. This has never happened to me before. So I say: I do not recomemnd LastMminute.com.
Rebooked the hotel through Travelo ...
Marit99's full review | 101 words
Review by
Guest.
on 15th Oct 2008
User Rating : 8
Respect :
0
I would choose to use lastminute again as we got a good deal with the hotel and flight combined.
Guest.'s full review | 46 words
Review by
jualia
on 28th Aug 2008
User Rating : 6
Respect :
0
1st - thought the holiday representative could have been more helpful.
2nd - the flight times are unknown when I booked my holiday it seemed.
I thought our holiday representative in Turkey was very unhelpful, difficult to contact, did not meet us and didn't explain anything I felt. Therefore I do not recommend Last Minute.com
jualia's full review | 87 words
Review by
Guest.
on 21st Aug 2008
User Rating : 0
Respect :
0
If you must book with lastminute be very aware of this issue. If you check on internet forums and review sites you will see that thousands of people have had this problem. Apparently I signed up for some kind of offer unknowingly...something to do with ticking or unticking a box when I made my lastminute.com booking!
If you have ever booked anything through lastminute.com I suggest you check your credit card statements immediately.
Guest.'s full review | 150 words
Review by
labuzzina
on 7th Aug 2008
User Rating : 0
Respect :
0
I bought a flight ticket for Italy 6 month ago. The trip features were: 16 hours of flight and only one stop.
Three weeks ago they sent me an e-mail saying that my trip plan had been changed.. the new features were: 24 hours of flight! Two stops, and at the second stop I've to wait for 8 hours! I called them to complain and they answered that they would have called me back in few days. I didn't received any calls as far as I am aware. I sent them 2 e-mails, and they answered the same thing. At ...
labuzzina's full review | 125 words
Review by
uosa11
on 6th Aug 2008
User Rating : 1
Respect :
0
I tried making a hotel booking on Lastminute.com, but was told on the checkout pages that there was a technical error and that my card had not been debited, and suggestd I try again. After multiple attempts, I gave up, only to find out later from my bank that some charges had been made.
After (eventually) getting on the phone several times (there seems to be only 1 person in the call centre, I spoke to him each time), I was given no explanation for the error, they said that they would go ahead a ...
uosa11's full review | 330 words
Review by
singebleu
on 5th Aug 2008
User Rating : 0
Respect :
0
I'm trying to be fair here but to be honest... no good points I can think of. Virtually everything in my experience was non-refundable.Customer Service has been beyond my personal belief as
All calls dealt with using a foreign call centre as far as I am aware have been very difficult for me to understand what they are saying. Therefore I do not recommend LastMinute.com
singebleu's full review | 67 words
Review by
Guest.
on 29th Jul 2008
User Rating : 1
Respect :
0
The room I got was fine. But any good value I got has been spoiled in my opinion as in the course of the transaction I have found myself signed up for something called highstreetmax.com, which I did not request. This supposed gives me £10 off : it doesn't it seems. And now I find £14.95 a month coming out of my account. I am not taking advice about taking this crowd to court, as they have not yet refunded my "membership", despite the fact I did not know I had it, still less derived ...
Guest.'s full review | 155 words
Review by
Guest.
on 12th Jul 2008
User Rating : 0
Respect :
0
I thought I was getting a good deal with Lastminute.com, the flights were cheaper than I had found before and I decided to book with them. I used my credit card and was told that my transaction had not completed that something had happened the website so I decided to book elsewhere as I was in a hurry to get the flights booked. Just as what had happened someone else here, when I went to book I noticed that the money had been taken by last minute though no booking had been made. I rang up very an ...
Guest.'s full review | 154 words
Review by
Guest.
on 28th Apr 2008
User Rating : 1
Respect :
0
I was not happy with their service, I do not recommend Last Minute.com. I arranged 2 separate flights in China. After the website kept crashing for me, I was told that paper only tickets were available. These were then sent by courier to my home address, despite a specific request that they be sent to work. They mis-spelt my email address causing log on problems.The sales staff member must have a learning difficulty as she could not spell my address back to me after 4 or 5 attempts.I finally got ...
Guest.'s full review | 118 words
Review by
ceema
on 25th Apr 2008
User Rating : 0
Respect :
0
I had a very bad experience with last min Bombay. Wrong information was given and 2 cards where blocked for more than 1800 pounds as far as I am concerned. All the informations given to me was wrong in my opinion. I am extremely disappointed with the service and would share this bad experience with everyone I know. I make a lot of booking both Air and hotel and do not recommend Lastminute.com
ceema's full review | 72 words
Review by
Guest.
on 2nd Apr 2008
User Rating : 0
Respect :
0
I booked a flight through lastminute.com, but while we were waiting to board, the flight was cancelled. Trying to get a refund out of lastminute.com is like trying to get blood from a stone. They are impossible to get hold of. Although I have an e-mail from the airline confirming that the flight was cancelled, lastminute tell me that it was not. I have a boarding card, baggage receipt etc., but lastminute say I did not turn up for the flight.
Guest.'s full review | 83 words
Review by
Guest.
on 18th Mar 2008
User Rating : 2
Respect :
0
Lastminute.com has an easy to use online booking system. Very difficult to contactExcessive admin chargesExcessive costs to change flight dates. I would generally avoid them them as the cons far out weigh the benefits
Guest.'s full review | 37 words
Review by
Guest.
on 15th Mar 2008
User Rating : 0
Respect :
0
Very poor and unhelpful customer service in my experience.
Lastminute.com arranged a wedding room for us via their website, the advertised room was nothing like the actual room as far as I am concerned. It was so small we had to move, the night before our wedding! Because we didn't call within 24 hours (which fell on our wedding day itself), in my opinion they have refused to even answer correspondence and we are still (6 months on) trying to get the refund. Be careful with the descriptions la ...
Guest.'s full review | 93 words
Review by
agustobabe
on 12th Mar 2008
User Rating : 0
Respect :
0
If I ever want to travel I will never ever us them in my life.
I booked a Chessington World of Adventure ticket and hotel package for £262.60 about a week ago to go with my boyfriend from 21-24 of march (easter period ). My boyfriends mother is really sick and admitted in hospital so we decided to call them up to ask if we could get a refund cos it wasn't looking likely we were going to travel giving 10 days notice. They said well the theme park ticket are non refundable and the hotel boo ...
agustobabe's full review | 140 words
Review by
Guest.
on 26th Feb 2008
User Rating : 2
Respect :
0
I purchased flight + hotel; received confirmation, only to get a phonecall hours later which informed me that the flight tickets that I had purchased were no longer available. I had to pay more than I'd initially agreed to, and then I still had to call back in order for them to send me the new e-ticket!
Guest.'s full review | 65 words
Review by
Guest.
on 7th Feb 2008
User Rating : 0
Respect :
0
I spoke to someone who didn't even speak English to a standard that someone in sales should be speaking. then i was informed of my choice of reservation that it was a one night stay over, but after i had booked the trip, and they had gladly taken my money, even though i had to repeat all my details countless times, I was eventually sent my receipt email to my email address. I then released that the package i had bought was only a day spa trip, after I had repeatedly requested a night stay.
...
Guest.'s full review | 106 words
Review by
Guest.
on 2nd Feb 2008
User Rating : 10
Respect :
0
Ever had to tell a 3 year old that she's NOT going to Disney after all tomorrow. We had to do just that. We booked a last minute trip to Orlando through lastminute, and got a confirmation email back with a confirmation email stating that detailed itinerary was to follow. This was for a flight leaving the next morning at 6 am, so imagine our concern when we didn't get said itinerary! After a few more hours, we called them, and they had no record of any transactions taking place. We noticed that ...
Guest.'s full review | 204 words
Would you like to see a review that's not being listed?
