Ebookers Reviews - www.ebookers.com

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★★★☆☆
3.3 / 5
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Summary

www.ebookers.com is a travel website where you can book your holiday online. If you have used ebookers let us know what you thought of their website and service. Otherwise if you are thinking of booking your next holiday with ebookers read the reviews below first.
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“Great service”

Written on: 24/03/2015 by O'Donnell114 (1 review written)

First time using Ebookers,cheapest flights around,using a premium airline,booking was quick and easy,all documents sent by e mail,would definitely use again and recommend to anyone,what's not to like… Read Full Review

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“Car booking for travel to Nice”

Written on: 18/03/2015

Great customer services. Issue with car booking for trip to Nice, France resolved very quickly. Thanks… Read Full Review

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“Easiest booking service ever!”

Written on: 16/03/2015 by MelvinRamirez (1 review written)

I used this company for the first time recently and can honestly say, my booking of a Hotel and flights was very quick and easy. The choice of flights and hotels was firstclass and the filters enabled me to look at the options which were pertinent to our trip and not having to trawl through superfluous bits of information which were of no interest to me. The customer service personnel guided me through the process and were very patient and knowledgeable. I will certainly use E-Bookers again… Read Full Review

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“Help with nooking”

Written on: 15/03/2015 by Southwiltsman (1 review written)

I was really unsure how to check in online as my wife's middle name was not accepted and all details had to be exactly the same as passport etc! Help was needed, and provided, by your helpful member of staff. She explained that the particular firm only took first and last names on the booking details but full names were held from the application form. The day was saved and I was mightily relieved! Check in was aok from then on. Many thanks to your lovely lady!… Read Full Review

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“Try Ebookers.”

Written on: 09/03/2015 by trackman8c (1 review written)

For over ten years Ebookers have been my first port of call when booking my International flights and hotels.I also use Ebookers when making bookings for my family members.Ease of booking is excellent once registered and I have have always found their Staff polite knowledgeable and very helpful.Ebookers online is very user friendly and personally I feel very at home booking with Ebookers.Though I use other travel websites for comparison I generally come to Ebookers to make my reservations.An… Read Full Review

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“Excellent travel agency”

Written on: 09/03/2015 by HaleyHurst150 (1 review written)

Booked a hotel through ebookers.com app on iPhone. But found out no special requirements can be filled in. Contacted live support customer service, no queue, instant reply and telling me they will give me a reply in 24 hours. I did receive a reply in 5 hours. Their live support team seems working until very late. ebookers deals and price seems much lower than the other agency, like booking.com & hotels.com, price is very reasonable. Would strongly recommend my friends. I should also mention… Read Full Review

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“eBookers went the extra mile”

Written on: 27/02/2015 by dodsonk (1 review written)

I received notification from eBookers that the airline had made changes to our flights to San Antonio. We were now booked on a flight at 6am in the morning instead of 10am, and additionally had a 4 hr wait for our connection at Amsterdam. I phoned eBookers and was directed to their hub in India. I explained to the advisor that I was not happy and wanted to depart at 10am not 6am. The advisor spoke to the airline and after over an hour managed to agree a revised schedule so that we could… Read Full Review

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“Overseas travel”

Written on: 20/02/2015 by India23 (1 review written)

Had problems with travel dates and asked for changes by phone from Australia. Customer Service rep was most obliging and made changes to suit. Spoke well was clearly knowledgeable about his work and resolved the issue quickly. Was not really happy about the initial contact that seemed to expect all matters could be resolved by the customer without CS intervention. Overall a good experience for me… Read Full Review

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“Couldn't help enough”

Written on: 19/02/2015

Rang from Australia on Skype about the flights I have booked for my mother London to Melbourne. Despite a less than perfect connection the operator could not have helped more… Read Full Review

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“Service & Safety ”

Written on: 18/02/2015 by Khalid786 (1 review written)

I feel it is very easy and safe to use Ebookers. Service provided by them is the Best and they keep credit card details safe. My Best Wishes to Ebookers… Read Full Review

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“Great online service”

Written on: 18/02/2015

Easy to book my flight ticket with them and very helpful when I needed additiInal information. Thank your bookers! :)… Read Full Review

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“Painless, quick and easy”

Written on: 18/02/2015 by Henry158 (1 review written)

I needed to book a few different flights and had been looking on a few sites trying to do this. Ebookers was definitely the handiest way to do it as I could select "Multi-city" rather than just return/ one way flights. It was easy to navigate and I am happy that I got the best price for my journey. I had a query over an airport and so asked to be contacted by the customer service team and I was dealt with quickly and courteously. I would be happy to recommend ebookers to friends and I will use… Read Full Review

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“reliable and trustworthy”

Written on: 11/02/2015 by Dalylp172 (1 review written)

Always used ebookers without any problems or complaints. Information given always is accurate and they have a vast variety of choice. Will continue to use them for all our family holidays. We would highly recommend them to friends and family… Read Full Review

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“Good First Experience”

Written on: 06/02/2015 by AmaraPenn (1 review written)

I had researched EBookers for one particular flight. I telephoned as I am always uneasy about using a site for the first time. The staff could not have been more helpful. I had a problem when it came to creating a password for some reason and it was very frustrating, hence another telephone call. The member of staff helped me with my query and made sure everything was functioning properly before we hung up. A very good first experience indeed and I am sure I will be using EBookers in the… Read Full Review

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“Excellent Customer Service”

Written on: 06/02/2015

Staff go the extra distance to ensure your problems are solved to your satisfaction Accountability and transparency in all transactions, rare nowadays… Read Full Review

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“Ebookers - Professional- Knowledgable -Friendly”

Written on: 30/01/2015

I have used Ebookers three times for booking breaks in London and Edinburgh and have been delighted with the service I received. The call centre staff have been so helpful and friendly and nothing is too much trouble I have used other companies in the past and when the confirmation arrived there were often errors which is so annoying. I am one of your older customers and appreciate the helpful advice about hotel rates etc. I will use Ebookers any time I want to arrange a holiday… Read Full Review

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“My experiences with ebookers”

Written on: 30/01/2015 by 269Foster (1 review written)

Several times called ebookers with questions and they were always very helpful… Read Full Review

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“Flight Changes”

Written on: 30/01/2015

When booking a flight I mistakenly clicked on the wrong return flight. I didn't realize this until I had already hit the confirm button and by then it was too late to change it. I called ebookers and spoke to a customer representative. He couldn't have been more helpful! He cancelled my previous booking and made a new one for me with the dates and times I needed. And, I wasn't charged a cancellation fee! I couldn't have been happier with the service I received and will certainly be using… Read Full Review

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“Customer services a credit to ebookers.”

Written on: 19/01/2015 by kikidog (1 review written)

I booked a flight to Barbados from Manchester with ebookers on Friday 16th January 2015.When I received my e-ticket there was no mention of the luggage allowance so I decided to call and find out.I eventually got through to customer services and spoke to a young lady who I have to say was courteous,very professional and efficient in the respect that the question about the luggage was answered without hesitation.I had a few other questions and I asked her if she could help me to which she… Read Full Review

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“excellent hotel booking site”

Written on: 19/01/2015 by Bennettfp87 (1 review written)

Great customer service with an excellent loyalty programme and great money saving coupons. its my first choice for hotel bookings and always recommend ebookers.com to my family and friends. if I ever have any queries I can easily find the answer by contacting customer service via their helpful online chat option or by telephone. their prices are always competitive and it's worth signing up to their bonus+ programme as you save money on your next hotel purchase and get momey saving coupons… Read Full Review

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