Ebookers Reviews - www.ebookers.com

Click here if this is your business
★★★☆☆
3.3 / 5
268
62% of users recommend this
Click here if this is your business

Summary

www.ebookers.com is a travel website where you can book your holiday online. If you have used ebookers let us know what you thought of their website and service. Otherwise if you are thinking of booking your next holiday with ebookers read the reviews below first.
? Ask our helpful community of experts about this product or company
Ebookers www.ebookers.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“They are the best”

Written on: 20/05/2015

Always easy to book and no stress when you check in ! You don't have to be worried and you can enjoy your holiday… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I had made completely the wrong booking and twice. I...”

Written on: 16/05/2015 by Koch67 (1 review written)

I had made completely the wrong booking and twice. I couldn't have had a more helpful young lady ..she sorted it all out. She was brilliant. I would definitely recommend Ebookers to friends. I have absolutely no complaints about the booking or the help I receieved… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Flights only”

Written on: 11/05/2015

Have used ebookers a few times now and always been more than happy with prompt helpful service. However I do not find their site as easy to move around as it could be for extra information. More heading choices would be useful I feel. I am sure most of things I try to find are common requests… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service”

Written on: 07/05/2015

I booked a flight ticket without any service add ons from eBookers. Due to terrible traffic jam I was going to miss my flight. I was skeptical if they would help me to change my ticket as I have been disappointed with so many other travel agents lately, but eBookers agent was really helpful and booked me a new ticket for the next morning flight for a small fee. I did not have to queue on the line, the service was fast and I must say they really saved my day. I will definitely book with them… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Tickets to USA”

Written on: 30/04/2015 by BronsonBatchelor209 (1 review written)

The staff member was professional, helpful and able to meet all our needs. I felt that he made time for my requests and did not brush me off. We have our tickets and seats all booked, ready to go on holiday! I first went to E Bookers about 30 years ago in a one room office in Oxford St. I must congratulate you on your hard work and achievements. You are recognised globally. Well done… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“problem with air ticket”

Written on: 29/04/2015

I purchased a aortic met on line for a friend and found l had given the wrong name. I called ebooking and the two staff members l spoke to were polite understanding and straight away found a solution, cancelled the ticket issued and issued me with a fresh ticket bearing the correct name. I would definitely recommend ebooking to my friends and will be using them again… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“perfect complaint handling”

Written on: 23/04/2015 by Marc498 (1 review written)

We had the problem, that the rental car companie didn't found our records... The sales staff at the rental office, made no efforts to solve the problem (even not to call ebookers) We had to rent by our own the same car to higher expenses... All the cost were refundet from ebookers! The did an excellent job with helping out! Thank you very much Patrick … Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“happy with the service agent was helpfull n polite...”

Written on: 19/04/2015 by Slattery350 (1 review written)

happy with the service agent was helpfull n polite answered all my question i will always book my flight with ebookers n you should also :)… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Glad I used eBookers!”

Written on: 12/04/2015

Hadn't used eBookers before. I decided to book my domestic flight while in Cambodia through the site. An accident meant I had to cancel my trip. I had no idea refunding my flight would be so hassle-free, especially during such a difficult time for me. No questions asked and despite through a non-UK call-centre, customer service was knowledgeable, courteous and could tell had a smile on their face. I will come back. Thank you for your support guys… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Friendly helpful and efficient”

Written on: 03/04/2015 by 215Shaffer (1 review written)

I rang e-bookers to clarify 3 points.I wanted to know what was provided at the hotel so asked for the e-mail address of the hotel.The agent rang the hotel for me. She went that extra mile… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Prompt and Friendly Customer Support”

Written on: 01/04/2015 by Karthikeyan (1 review written)

When I had some problem with the online booking for a flight ticket, I contacted the customer support as published. The customer service representative was very friendly and supportive that she solved the problem within five minutes giving me no anxiety about the booking. Ebookers, Keep it up!! I sincerely wish you all the best !!… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Exceptional service!”

Written on: 01/04/2015

I rang with a problem concerning a payment online and it was dealt with efficiently.This person also continued to assist me in booking my city break securing a good price. I was extremely happy with the service I received and would not hesitate to use Ebookers again… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service”

Written on: 24/03/2015 by O'Donnell114 (1 review written)

First time using Ebookers,cheapest flights around,using a premium airline,booking was quick and easy,all documents sent by e mail,would definitely use again and recommend to anyone,what's not to like… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Car booking for travel to Nice”

Written on: 18/03/2015

Great customer services. Issue with car booking for trip to Nice, France resolved very quickly. Thanks… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Easiest booking service ever!”

Written on: 16/03/2015 by MelvinRamirez (1 review written)

I used this company for the first time recently and can honestly say, my booking of a Hotel and flights was very quick and easy. The choice of flights and hotels was firstclass and the filters enabled me to look at the options which were pertinent to our trip and not having to trawl through superfluous bits of information which were of no interest to me. The customer service personnel guided me through the process and were very patient and knowledgeable. I will certainly use E-Bookers again… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Help with nooking”

Written on: 15/03/2015 by Southwiltsman (1 review written)

I was really unsure how to check in online as my wife's middle name was not accepted and all details had to be exactly the same as passport etc! Help was needed, and provided, by your helpful member of staff. She explained that the particular firm only took first and last names on the booking details but full names were held from the application form. The day was saved and I was mightily relieved! Check in was aok from then on. Many thanks to your lovely lady!… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Try Ebookers.”

Written on: 09/03/2015 by trackman8c (1 review written)

For over ten years Ebookers have been my first port of call when booking my International flights and hotels.I also use Ebookers when making bookings for my family members.Ease of booking is excellent once registered and I have have always found their Staff polite knowledgeable and very helpful.Ebookers online is very user friendly and personally I feel very at home booking with Ebookers.Though I use other travel websites for comparison I generally come to Ebookers to make my reservations.An… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent travel agency”

Written on: 09/03/2015 by HaleyHurst150 (1 review written)

Booked a hotel through ebookers.com app on iPhone. But found out no special requirements can be filled in. Contacted live support customer service, no queue, instant reply and telling me they will give me a reply in 24 hours. I did receive a reply in 5 hours. Their live support team seems working until very late. ebookers deals and price seems much lower than the other agency, like booking.com & hotels.com, price is very reasonable. Would strongly recommend my friends. I should also mention… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“eBookers went the extra mile”

Written on: 27/02/2015 by dodsonk (1 review written)

I received notification from eBookers that the airline had made changes to our flights to San Antonio. We were now booked on a flight at 6am in the morning instead of 10am, and additionally had a 4 hr wait for our connection at Amsterdam. I phoned eBookers and was directed to their hub in India. I explained to the advisor that I was not happy and wanted to depart at 10am not 6am. The advisor spoke to the airline and after over an hour managed to agree a revised schedule so that we could… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Overseas travel”

Written on: 20/02/2015 by India23 (1 review written)

Had problems with travel dates and asked for changes by phone from Australia. Customer Service rep was most obliging and made changes to suit. Spoke well was clearly knowledgeable about his work and resolved the issue quickly. Was not really happy about the initial contact that seemed to expect all matters could be resolved by the customer without CS intervention. Overall a good experience for me… Read Full Review

Visit ebookers.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
ebookers.com