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Written on: 13/03/2015 by kdWyatt461 (1 review written)
eBookers site is hard to find contact us page for a live chat customer service or to find a telephone number. I just navigated around their help box until finally doing a google search - "how to contact eBookers'. Still didn't quite help until I went on their Facebook page and wrote a post. All written post are located on the left hand column that looks like tweets. Only through someone else's post did I find eBookers response. I clicked on a logo and it took me here: The point of this… Read Full ReviewVisit ebookers.com
Written on: 16/05/2014 by Amanda_Williams (6 reviews written)
I used to book a lot with ebookers and when everything is fine that's great but when there's a problem, get ready for a lot of frustration. So many hoops to jump through to sort out something that was not my fault. First time I put it down to bad luck but when similar happened, I realized that it was the system that was wrong. Now I use different sites to make my bookings… Read Full ReviewVisit ebookers.com
Written on: 01/03/2013
First I reiterate, before a booking is confirmed an email should be sent to the inquirer with all details discussed over the phone so that it can be checked n rectified thus preventing such a hassle to rectify mistakes which can and has happened through pronunciations. Secondly I failed to comprehend why should a booking be cancelled and another one be arranged when such mistakes is done (re-above). I have just booked two flights and I have been emailed with all the details to check before… Read Full ReviewVisit ebookers.com
Written on: 06/04/2012
We find with ebookers you do not get all the booking details in writing and you are having to chase confirmation about the room ie double not two singles, non smoking , breakfast included. I titled this are the deals, real deals. We thought we had a good deal but on chasing the information realised the deal price did not include breakfast. I would therefore worry about recommending them… Read Full ReviewVisit ebookers.com
Written on: 03/01/2012
The insurrance offered by eBooker (Mondial Assistance) is valid only for Europeans. If you are from outside Europe, Mondial Assistance will not acept your claim even though eBooker accepted your payment for it. Be careful when you make a car rental reservation on eBooker since the insurance is automatically added. … Read Full ReviewVisit ebookers.com
Written on: 05/04/2010
Had my last minute booking done via ebookers for Easter holiday to Prague. Confirmation for tickets was fast.
However, was unable to locate my reservation via airline locator record provided by e-bookers. They responded that this is usually the case for booking via agent.
Advise to those in similar situation is to check via "checkmytrip.com" or call airline directly - this is what I have done.
… Read Full Review
Written on: 26/08/2008 by zayn123 (1 review written)
I booked 5 tickets to Dubai with ebookers. Ebookers got the names of the passengers wrong on the ticket, fault of the booking clerk, whose English was really poor. I contacted them immediately to inform them of the error. After phoning them 10 times, I managed to get them to admit there error and give me a refund, this was on the 12th August 2008, and upto today 25th August 2008, I have still not recieved my money back, which is £1825.50 I have had to cancel my holiday all because of… Read Full ReviewVisit ebookers.com
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