Ebookers Reviews - www.ebookers.com

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Summary

www.ebookers.com is a travel website where you can book your holiday online. If you have used ebookers let us know what you thought of their website and service. Otherwise if you are thinking of booking your next holiday with ebookers read the reviews below first.
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“E bookers Price Guarantee Service do not pay up!”

Written on: 18/11/2014

I had originally booked flights with ebookers flying out from London GW to Dubai via Kiev. After careful consideration I felt It would be just as much in price and less of a hassle (as I would have a long wait for a connecting flight and would have to organise two over night stays due to the unusual flight times) that it wouldn't be much extra if I changed my flights and bought another ticket to fly direct from London to Dubai. I phoned Ebookers and requested to cancel my flights after finding… Read Full Review

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“Little mistake cost me big money!”

Written on: 29/08/2014 by Frost176 (1 review written)

I bought a flight online via eBookers and used my credit card to pay. Only after receiving the e-ticket did I realise that the website had used my login details as the name for my ticket with no prompts at any stage for me to make sure that the name supplied (which they pulled from my registration details) was correct as per my passport as tht tickets would be issued in that name. As a result I had to cancell the ticket and buy another one which cost me over R2000 ($200) in Forex fees and… Read Full Review

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“Ghey are sharks”

Written on: 31/07/2014 by AddisynSaunders (1 review written)

Ahter mk 17 went down Air Malasia offered full refund for flights Ebookers originally booked these flights and then rebooked our subsequent flights. Indonesia had cheap flights right tome and day and it was advertised on their website. India girl tried to book us onto flight but somehow she couldntet through. So it transpired the only flight avaiable was air china a day Later and 250. After we booked we went on their website and the air indonesia flights were still avaiable. Ebookers said… Read Full Review

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“Horrible experience-Wasted lots of time to save a few...”

Written on: 21/04/2013 by ernie11 (1 review written)

I can not give a bad rating the choice or value provided by ebookers. But the service after making the booking was horrible. There was no mention of transfers during the booking and once I questioned this, I was asked for £90 extra for a 6 mile journey. Lots of phone calls at my expense and four days, and still no improvement. Horrible experience, calls to people who struggled to comprehend English and sounded like they continually relied upon scripts. Definitely good value / prices, with… Read Full Review

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“Although the value of money is okay but ebookers...”

Written on: 24/05/2011

Although the value of money is okay but ebookers customer service is unreachable. I been pressing and pressing numbers but could'nt get through. I hope they will improved their customer service because its very discouraging… Read Full Review

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“We booked through Ebookers, and all was good except...”

Written on: 17/04/2006 by Judth Lamb (1 review written)

We booked through Ebookers, and all was good except one hotel, which we were warned was being renovated. The Royal Peacock, China town was so bad we had to complain. We did get moved to a so-called top grade room without extra charge. Even when told what parts had been renovated, we could not tell. It was so scruffy with poor workmanship, and choice of dark decor. I still haven't got through on the phone to inform Ebookers that this hotel is not up to standard… Read Full Review

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