Ebookers Reviews - www.ebookers.com

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Summary

www.ebookers.com is a travel website where you can book your holiday online. If you have used ebookers let us know what you thought of their website and service. Otherwise if you are thinking of booking your next holiday with ebookers read the reviews below first.
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Latest Reviews

“I tried booking a ticket to India and since the price...”

Written on: 18/12/2014 by Finneganom311 (1 review written)

I tried booking a ticket to India and since the price on this website was cheap and I needed a ticket for tomorrow, I booked a ticket. I filled out some forms and made sure that I didn't choose an insurance. I filled in my debit card details and once I clicked on 'Book', the screen got blank. I tried refreshing but nothing worked. After filling in my debit card details I was supposed to be taken to a secure page but I instead I was redirected to a blank screen. At that point I wasn't sure… Read Full Review

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“Baggage allowance”

Written on: 17/12/2014 by Byronf429 (1 review written)

I don't think it can get any worse. I booked british airways two tickets with ebookers and was advertised two 23 kg check in allowance but after paying for tickets £1750 approx found out at the last minute I have only one bag allowance instead of two. I have bought similar tickets for British airways with tickets to India and had two bags allowance 23kg. When I rang ebookers they just said sorry and put the phone down. I had similar problem when I booked with ebookers about two years back . I… Read Full Review

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“Thanks to instant response and follow up.”

Written on: 15/12/2014 by LewGrant (1 review written)

ebookers have fitted the bill in respect of all our criteria, which included a high focus on price. Their solution - to fly Qatar Airways - could not have been bettered, in the circumstances. We liked the attention to detail and the willingness to consider options at some length. The follow through, ensuring that we ourselves did everything necessary to avoid last minute snags was also valuable; the result was a trouble free journey. Nothing we didn't like about the process; and glad to have… Read Full Review

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“Athens - London - FL USA”

Written on: 15/12/2014 by Rhettk14 (1 review written)

Having -in most good price- e ticket in my hand that you edited Ι feel safe -validity-. Also impressed with the help of chat you provide as well as my telephone contact with you… Read Full Review

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“The customer service is so nice! Very patient and...”

Written on: 12/12/2014 by yuxin (1 review written)

The customer service is so nice! Very patient and explain carefully when u are confused. They have my deal with the wrong booked flight and change to a right flight very fast at nearly 10pm. Really thank you for that!!!… Read Full Review

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“Great customer service”

Written on: 06/12/2014 by Melina112 (1 review written)

Very good customer service. Had to ring to check the baggage allowance and the attendant was very nice, and understood my question straight away. … Read Full Review

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“Great offers with great cusomer service”

Written on: 05/12/2014 by GloriaBall (1 review written)

I do not want to write about the offers, they should be checked and everyone can see how great they are. The customer service is really exceptional as well, the online chat is a fantastic option to get an answer immediately. No need for queuing up on the phone, as you do with most of customer services. I also used email contact, I have received a reply within couple of hours. I would say that these are very important to be sure that your booking is done, you have completed everything you… Read Full Review

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“best hotel booking company”

Written on: 03/12/2014 by uySnow332 (1 review written)

very helpful staff ,caring , and definetely you can rely on for sure, 100per cent .never let me down ,we remember the advisors names ,when we are on holiday,especially when our requests have been honoured . every time .thank you to all the staff at e bookers . we appreciate your help and advice ,would book every time with e bookers they are the best company for travel bookings, trustworthy,polite and excellent customer service… Read Full Review

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“Brilliant service!”

Written on: 01/12/2014

I have used eBookers a few times in the past & I was glad I used them for my most recent booking. I missed a flight due to an emergency situation but had to travel the same day. I was worried that I might lose my money for rescheduling but the eBookers cusomter service person went out of the way to not only save me money but also get me on another alternate flight. Thanks for the service! … Read Full Review

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“Quick and easy way to book ”

Written on: 01/12/2014 by DiRoberts (1 review written)

Booked Hotel and Flight and found the experience quite easy and quick to use. You can choose any time flight suitable to your requirements and a vast choice of hotels to choose from. Rang e-bookers to check on a few things and the operator was very professional and polite. Kept me informed if I was going to be put on hold and came back with the answer to my queries. I would use this service again if I was booking a hotel and flight… Read Full Review

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“Complicated flight booking”

Written on: 26/11/2014 by Ramirez101 (1 review written)

I found it really reassuring that the operative took time to answer my questions, never let me think the call had dropped by encouraging me to talk during the silences when he was processing my request and took my concerns seriously. I booked three different international flights with the same outbound date but differing return dates which was complex. The whole process was managed in a way that gave me real confidence in ebookers. I had a legitimate complaint about one of the bookings and… Read Full Review

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“Trustworthy, reliable and affordable”

Written on: 22/11/2014 by ujMarshall390 (1 review written)

Ebookers anytime, that's what I say. There are plenty of agents to choose from in theses days of the internet. But with ebookers you also get to speak to a person , should you wish to. Ebookers have managed to I twine this facility so well. Both services are print and easy to use. The prices of the tickets are amazing and the choices of the flights extensive. Throughout my dealing , I found ebookers helpful, pleasent and responsive… Read Full Review

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“Round the world hotels etc,”

Written on: 20/11/2014

We recently used the services of your company to book our hotels for a holiday around the world , your agent was courteous and very professional… Read Full Review

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“Unreliable, Incompetent,”

Written on: 19/11/2014 by GEORGE.KARTVELI (1 review written)

I filed a case with my bank and they started investigation, however ebookers are not willing to provide any details such as IP address from which the unauthorized booking was made with my misspelled name on it etc. and why they didn't ask for any more details besides that while booking was made. It's 4th or 5th day that I was promised each day to be sent all call recordings, emails correspondence and chat copies to my email account which is registered with my bank and to which my bank… Read Full Review

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“E bookers Price Guarantee Service do not pay up!”

Written on: 18/11/2014

I had originally booked flights with ebookers flying out from London GW to Dubai via Kiev. After careful consideration I felt It would be just as much in price and less of a hassle (as I would have a long wait for a connecting flight and would have to organise two over night stays due to the unusual flight times) that it wouldn't be much extra if I changed my flights and bought another ticket to fly direct from London to Dubai. I phoned Ebookers and requested to cancel my flights after finding… Read Full Review

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“Crisis solved”

Written on: 17/11/2014 by Lloydud303 (1 review written)

After finishing the booking we realized we made a mistake and need to travel one day later. Panic struck ! After calling customer services and talking to the agent he calmed us and took us through the stages of making a new booking. He could not have been more friendly, patient and efficient. … Read Full Review

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“Good Customer Service”

Written on: 14/11/2014 by BradynDavidson247 (1 review written)

I had to make a change right after booking a flight and was calling from out of the country. The customer service rep was very cordial and got everything taken care of in as quick of time as possible. Very pleased at how they took care of my problem… Read Full Review

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“ Superb short break with air ticket & hotel**** Brillant !”

Written on: 14/11/2014 by 351Ballard (1 review written)

I went to Marrakech on 09/11/14 for 4 nights through ebooker . Easy jets to Marrakech , service are very good and cabin crews are very polite and helpful . My hotels are very clean in all round and hotel staff are smiley and very helpful and I strongly recommend ! Thanks to Ebooker , Easy jets & hotel La Rassiance on behalf of myself & my wife… Read Full Review

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“good company”

Written on: 09/11/2014 by Donovan316 (1 review written)

Courteous and efficiently.dealt with my problem quickly… Read Full Review

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“Very fast and efficient way to booking for a flight.”

Written on: 05/11/2014 by Lydia422 (1 review written)

Reliable Efficient Well spoken staff All though this was my first time in using ebookers i was a bit confused at first but then the customer services were really great and very understanding in all ive asked them reassuring that everythings going to be ok… Read Full Review

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