debenhams store card reviews | Watch This Item.

Average Ratings
Ease Of Making A Payment4.9/10 Based on 6 ratings
Customer Service2.6/10 Based on 5 ratings
Value for Money3.3/10
Reviewer Rating3.1/10
Overall Rating5.1/10 Based on 14 ratings
33% Recommended3 out of 9 Reviews
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Compare the Debenhams Store Card today. Whether you are looking for a great interest rate or discounts off purchase, why not read or write reviews on the advantages and disadvantages of holding this card. Make comments and help others and yourself to shop around for the best store card avaiable.

9- Debenhams Store Card Reviews

  • Full review by
    Guest.
    on 30th Jun 2009


    User Rating : 5
    Respect : 0

    I am fuming at a letter received from Debenhams telling me as i haven' t used my card for a while ( I used it a month ago ) That if I did not make a purchase by 13/07/09 they would close my account ! The money I have spent in Debenhams stores over the years and that is the way they treat their customers ! j.mcourt a very dissatisfied customer
    Guest's review and ratings     | 67 words

  • Review by
    Guest.
    on 29th Jun 2009


    User Rating : 10
    Respect : 0

    Great promotions for cardholders.....you should always ask if there is anything extra for cardholders. As long as you can pay the bill in full its a really good idea to get the Debenhams Store card!
    Guest's full review     | 36 words

  • Review by
    vmelove
    on 17th Feb 2009


    User Rating : 1
    Respect : 0

    For 10p a minute calls you'd think that GE Money could sort out their rubbish phone line. Sick of trying to call them and not being able to get through to a human. Do they actually care about their customers?
    vmelove's full review     | 88 words

  • Review by
    Guest.
    on 19th Jan 2009


    User Rating : 0
    Respect : 0

    Debenhams Store Card. The whole store card is not a great thing - with high APR and no insentive to keep you after the first 7 days...You cant set up direct debit to pay, so you HAVE to go in to the store and pay, which is to entice you to buy more items.
    Guest's full review     | 54 words

  • Review by
    Sue55
    on 31st Dec 2008


    User Rating : 1
    Respect : 0

    Not enough benefits for me to want to remain a cardholder. Have tried to cancel and pay of balance over the phone but no luck. Card now cut in two
    Sue55's full review     | 53 words

  • Review by
    nimda
    on 6th Dec 2008


    User Rating : 0
    Respect : 0

    Just spoke to some call centre guy at Debenhams cards as my old gold card was split and I thought I should replace it. However, as I hadn't used it for 18 months the account had been closed but nobody thought it would be a good idea to let me know.
    nimda's full review     | 55 words

  • Review by
    Guest.
    on 17th Sep 2008


    User Rating : 2
    Respect : 0

    Payment Service is good but customer service and internet service is not good enough. GE money needs to improve their customer service centres or incease the number of customer service advisor. Also need to improve online system.
    Guest's full review     | 62 words

  • Review by
    claire1477
    on 12th Dec 2007


    User Rating : 9
    Respect : 0

    Generally, I believe that the Debenhams Store Card is a great card to have,as long as all is running smoothly. I think that the interest rates are not too exceptional but then, if you can pay full balance then not an issue. I find that the Customer service in Debenhams is generally excellent but they appear go that little bit further for store card holders.
    claire1477's full review     | 134 words

  • Review by
    Richard McBride Rank: Lance Corporal
    on 4th Mar 2007


    User Rating : 0
    Respect : 0

    Got a Debenhams Store card on 26th Dec 2006 with the usual enticement of 10% discount Returned the goods 27th Dec as it was damaged The return zeroed the balance but this return hasn't got through to GE Capital - they still think they are owed for the item Has anyone had the same problem ??
    Richard McBride's full review     | 52 words


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