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| Value for Money | 3.8/10  |
|---|---|
| Overall rating | 3.6/10 |
Full review by
householder
on 20th May 2008
User Rating : 1
Respect :
0
Good Points: They have always managed to supply water to the property
Bad Points: Administration turned out to be poor.
General comments: United Utilities for me is one of the worst utilities that I have dealt with. They sent me demands out to get me to contact them to sort out their mistakes! I found the call center unhelpful.
householder's review and ratings | 53 words
Review by
bettyboop1
on 13th Apr 2008
User Rating : 1
Respect :
0
I hadn't received a bill in quite a while, and called them up to see what was going on. They advised me that someone called up to say that they were moving out of my flat, and that they cancelled my account. After a while of convincing them that i still lived in the property. I then received a bill through the post for over a grand. Needless to say i called them and they said that's how much i owed. I asked to speak to the supervisor, who told me that the bill should be £700 for a ye ...
bettyboop1's full review | 171 words
Review by
lancsamb
on 12th Apr 2006
User Rating : 0
Respect :
0
I had a leak outside my house and the road flooded. United Utilities took over 3 months just to look at it. When I called their press office and told them I was going to take a picture and send it to the papers, they came round the next day. The problem was then fixed, although 3 weeks later. They really don't seem to care about leaks, and they give loads of excuses and offer no action.
lancsamb's full review | 85 words
Review by
p taylor
on 12th Jan 2006
User Rating : 10
Respect :
0
My son had a major burst. A call to United Utilities produced a plumber within 20 minutes, and the repair was finished 10 minutes later.
In contrast, Norwich Union are still sitting on their backsides almost a week after the incident and have done NOTHING constructive. Their reps have failed to turn up twice.
p taylor's full review | 60 words
Review by
cowcalves
on 19th Apr 2005
User Rating : 6
Respect :
0
I seem to have always been supplied by United Utilities for my water. I haven't had anything really to complain about except the price. The way the prices have been creeping up your would think it was Evian coming out out of my taps. Surely it must get cheaper and cheaper to supply water as the pipe networks have been made and watertreatment facilities built, and technology is improving. Can't they make it cheaper for us the consumer? I think they should, I know everyone uses more water the ...
cowcalves's full review | 128 words
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