Samsung Reviews

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Summary

Read and write reviews of Samsung Television Sets. This includes Samsung Plasma, LCD, Rear Projection, Widescreen, Combi and Tube televisions. We also provide reviews of individual models of Samsung TVs in their respective categories.
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Latest Reviews

★☆☆☆☆

“Samsung smart TV switces off randomly”

Written on: 17/03/2016 by 394Finch (1 review written)

I bought a Samsung 40inch smart TV last June 2015, all was fine until February 2016 when the TV just turned itself off,it happened 5 times in a week,My husband rang Samsung and was connected to a man in a call centre in Manila .Unsurprising my husband could not understand him so gave up. I rang Samsung and got through to a gentleman in England , wonderful he talked me through everything and came to the conclusion the TV needed a new mains board ,he booked the TV in to be repaired by a local… Read Full Review

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★★★★☆

“Good”

Written on: 13/03/2016 by fanofspain (3 reviews written)

Good selection of models, I am sure one can find something good at good price from this Korean company… Read Full Review

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★★★☆☆

“Good color ”

Written on: 02/02/2016 by AbigailRD (2 reviews written)

Good product but price is so high range.Should improve the quality of LED TV… Read Full Review

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★☆☆☆☆

“RUBBISH TVs and POOR customer service, 3 out of 3 TV...”

Written on: 27/10/2015 by MohammedUsman (1 review written)

Customer service is as poor as their product quality, I bought three identical model Smart TVs in November 14. The first TV developed a fault a month or two after purchase where the remote stopped responding, but it took about a month to resolve because Samsung kept saying the parts haven't arrived and I need to wait a few days yet when the time was up there were no parts only another "wait a few more days". The second TV developed a fault in September when it was only about 10 months old… Read Full Review

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Mikeymcg's Response to MohammedUsman's Review

Written on: 13/11/2015

I just saw this and felt that you need to know your rights as far as manufacturer's warranty is concerned.

Firstly, your warranty agreement is with the retailer who sold you the tv, not the manufacturer. The retailer may give you a minimum 12 months, sometimes longer eg John Lewis, Lidl, but if your tv fails outside the warranty period then you are covered by the Sale of Goods Act.

This was revised several years ago to cover problems like the one you are having. Basically, when you buy something, you enter into a contract with the retailer and part of this contract is that the retailer is confirming they have sold you goods which are free from all inherent manufacturers faults for a REASONABLE period of time. Now, a reasonable period depends on the type of item you've bought. If you bought a 40" telly at x amount of £100's, you could reasonably expect it to work for, say, 5 years, certainly at least 3.

If the item has broken down in what you would consider an unreasonable period what you should do is, approach the retailer and explain to them what has happened. The retailer is then duty bound to offer you a repair, replacement or part refund, depending on the age and condition of the item. If the retailer refuses to do so, write to them again asking what they are prepared to do to put the matter right. When sending any letters, send them by a signed delivery method, so you have proof the company received the letter. Make it clear that if they do not agree to repair, replace or refund the cost, or part cost, of the item, you will take the matter to court.

If all else fails you should follow through on your threat and take the matter to court, otherwise you are giving advantage to the retailer as they will think you are just giving up on the matter. When it goes to court, a judge will decide what is the best way forward. I would also advise contacting trading standards as all retailers are covered by the Sale of Goods act and must comply with it.

I hope this helps you.

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★★★★☆

“I love my Samsung TV set”

Written on: 21/10/2015

Well everything has been said with the title. It is as good as Sony or JVC. Definitely better than LG… Read Full Review

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★★★★★

“A brand of quality product”

Written on: 26/08/2015 by VinodChaudhary (10 reviews written)

I love samsung products. They are high quality and long lasting… Read Full Review

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★★★★★

“I love their selection and the quality of their...”

Written on: 16/05/2015 by DaveBaker1 (3 reviews written)

I love their selection and the quality of their products. I'll order from them again… Read Full Review

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★★★★☆

“pretty good”

Written on: 05/05/2015 by Jaxonq383 (1 review written)

I used their TV for years and the quality is gread.My TV have bought at least 5 years. it still works… Read Full Review

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★★★★★

“2 tv's never let me down ”

Written on: 13/01/2015 by JaysonKenney273 (1 review written)

I ve had a Samsung 42 inch plasma since 2005 and still going strong - used everyday, in pixel issues etc I also have a 50 inch plasma in the living room owned since 2010 and like wise no issues what so ever and it gets plenty of use with the kids programmes after school. Can't fault them, great price and very reliable… Read Full Review

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★★★★★

“never lets down always top notch”

Written on: 11/12/2014 by TedTHEbear (3 reviews written)

never lets down always top notch… Read Full Review

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★★☆☆☆

“Good Products, Abysmal Software & Website”

Written on: 18/07/2014 by jasoncooke93 (55 reviews written)

I own 4 Samsung TV's and a mobile phone. Good products, but I've had a few issues with the firmware/software which is very slow to receive updates for. Incidentally the auto-update on the TV's does not work, so you have to download firmware updates via the website and bang it on to a USB pen drive to update manually. My issue with Samsung is their inability to produce good software as above, but the Samsung website is just shocking from top to bottom. It's embarrassing! They actually updated… Read Full Review

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★★★☆☆

“pretty good”

Written on: 09/07/2014 by RhettCrockett (1 review written)

Have had a pretty good experience with my samsung. Have been using it for years and its never let me down… Read Full Review

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★★★★★

“Samsung rules!!!”

Written on: 24/06/2014 by dldavidl8 (1 review written)

Got my 42 inch Samsung LCD 12 years ago for 1700 dollars..it's still going strong ,it's basically a computer monster and has basically never been turned off for most of its life.Have a 60 inch Regza great tv 6 years ,bought a Sharp Aquos 31/2 years ago,hung it up,,picture looked like dim ass,brought it back paid the extra 800 bucks and got the samsung 7 series,,Amazing,,I'm so glad I did,,just go to your local big box electronic stores,,The Samsungs make all the rest look boring,I think I'm… Read Full Review

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★★☆☆☆

“Not happy with the customer service”

Written on: 11/06/2014

The customer service team at Westfield was not very helpful… Read Full Review

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★☆☆☆☆

“Broken in 16 months!”

Written on: 25/05/2014 by vbMcKay335 (1 review written)

Cost to repair was over £1,000. Won't bother, will buy from a more reliable manufacturer who gives good customer service… Read Full Review

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★★★★☆

“I like my Samsung TV set”

Written on: 23/05/2014 by 188Henley (3 reviews written)

I am using a Samsung television set for more than 5 years. It has given me no troubles. It has less features when comparing to other TV sets; but I am happy with it as it can provide me basic requirements. Pictures are clear and the sound quality is acceptable. I am considering of changing my TV set. My next set will definitely be a Samsung TV set… Read Full Review

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★★★★☆

“Excellent USB Support”

Written on: 28/10/2013 by ExoticMary (8 reviews written)

I had been looking for a TV that could allow me to play movies directly from my Seagate 1TB extrenal hard disk and the new Samsung LED seemed like a good buy at the price I got. It plays every format I have got .mpg, .avi, .mkv, .mov and on and on. Beats using an HDMI cable any day. I hear that all Samsung TVs are the same way though haven't put that to the test. I am extremely happy with my decision and remmend it whole heardtedly… Read Full Review

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★★★☆☆

“New 42 inch Samsung LED”

Written on: 27/09/2013

I though this would be a good buy and to my surprise it was. I am not usually right. The difference between an LED and LCD is better than I expected. It is like being on the film set. Not sure if it is worth going for the HD one though… Read Full Review

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★★★★★

“THE BEST”

Written on: 25/09/2013 by gregjones85 (2 reviews written)

samsung are the best electronic company ever and will never be beaten pioneers and revolutionary apple who? Samsung technology is the best, especially the galaxy phones… Read Full Review

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★★★★☆

“Love my Samsungs”

Written on: 03/09/2013 by RandieJ (6 reviews written)

I have 4 big television sets in my home (over 40"inches) and I absolutely love them. The remotes are easy to mess with, usb hdmi, internet ready. Easy to use and set up computer to. Haven't had any issues with them in the past 7 years I started owning Samsung Tvs. I have had others and comparing them to Samsung, I am still a huge samsung fan. I haven't had to use any warranty, or fix anything. Usually if your tv needs fixing of some sort its time to move on to a new one. I have had mine… Read Full Review

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