Tefal 4293114P Pro Express Steam Generator Iron Reviews

★★☆☆☆
1.7 / 5
15.4% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Media Gallery for Tefal 4293114P Pro Express Steam Generator Iron

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Specification for Tefal 4293114P Pro Express Steam Generator Iron

Main characteristics
Adjustable Steam: With Adjustable Steam
Vertical Steaming: With Vertical Steaming

Latest Reviews

★☆☆☆☆

“steer clear of tefal pro express lost steam after...”

Written on: 28/04/2013

steer clear of tefal pro express lost steam after 15 months not a very good on a £250 product (read more)

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★☆☆☆☆

“Steer clear!”

Written on: 13/12/2012

I felt compelled to warn you away from purchasing this iron as like many others our 'Tefal pro-express' started to spit out brown stained water yesterday and tripped our electric circuit. I thought I'd give it a thorough clean before trying again, sadly to no avail - once again it started to spit out brown stained water and tripped the electric circuit. I bought the iron 18 months ago; unfortunately it is out of the 12 months warranty period. Reading the other reviews, it is clear that this... (read more)

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★☆☆☆☆

“design flaw”

Written on: 14/09/2012 by GMMS

15 mths ago I purchased the Tefal Steam generator iron model GV8461 and within the past month the lead has come off the reel which is incased within the stand. So I am not able to get the lead to extend out of the iron base. It is outside the 12 mth warranty so neither Tefal or the retailer want to know. The iron retails at £200 and Tefal offer was to get me to purchase another iron at a reduced price of £167.99 or send the faulty one off for repair with minimum charge of £64. It is day... (read more)

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★★★★☆

“Great iron”

Written on: 23/02/2012

I have had this iron for nearly a year. Periodically I did have problems with brown staining on light clothing even though I was following the instructions. Recently it has got much worse to I contacted Tefal to ask them how to fix this and this is the reply they sent back the following day: Thank you for your email regarding the above product. In order to keep your steam generator in peak condition, it is important to de-scale it regularly. In hard water areas, this procedure needs to... (read more)

Guest's Comment

Written on: 17/05/2012

is there a repair shop that I can take my steam iron for repair. It fell down and the plastic part on the left if broken and water flows from that area. no water stays where it should stay.

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Anitajb's Comment

Written on: 18/05/2012

I don't know of any but I would email customer services at Tefal. They were very helpful.

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★☆☆☆☆

“Disappointing”

Written on: 29/01/2012 by Rosalyn123 (1 review written)

I too have been plagued with this machine for no rhyme of reason spilling out dirty brown water which stains the clothes. Even paid 65 pounds for it to be overhauled a few months ago. In the meantime I purchased a Philipps generator which was half the price and so very much better. Quite shocked to read just how many people were experiencing the same fault - this surely must be ironed out (excuse the pun !) by the Tefal manufacturers. (read more)

Guest's Response to Rosalyn123's Review

Written on: 07/02/2012

My tefal is doing the same thing. Think I am going to write to Which and the trading standards. It is an extortionate price to pay for 1 year of grace and no way to clean it. It has just ruined a very expensive pair of cream pants! Not impressed at all!

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★☆☆☆☆

“Whata load of expensive rubbish( DO NOT BUY)”

Written on: 01/12/2011 by bellybuster

I have had a Tefal Turbo Express Anti-Calc steam generated iron for the last 10 years and I have never ever had any problems with it infact I was so delighted I went out and bought another as the steam stopped working, however in the last 4 months I have had and returned 3 Tefal Express Turbos Anti Calc back to Argos as after 1 month they all started throwing brown water all over my garments, so I again had to wash again and again and again, later I will be returning my 3rd Tefal Express... (read more)

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★☆☆☆☆

“Bosch steam generating iron Sensixx B25L”

Written on: 22/09/2011

I have now had 4 Bosch steam generator irons that have splurted out brown water. I wonder if other people have had the same experience. It really isn't good enough that these expensive machines do this. I now keep the box and send them back when they do it and get a replacement, but that is a real hassle and what I really want is an iron that doesn't do it.... any ideas? Surely they can't go on manufacturing such a bad item of essential equipment. I certainly wouldn't have bought it if... (read more)

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★☆☆☆☆

“i have had this steam generator for 18 months and...”

Written on: 22/02/2011

i have had this steam generator for 18 months and during this time it has leaked water from the base-caused a brown stain on my clothes-ceased to produce steam and finally has ceased to work at all.As a pensioner i cannot afford to keep replacing irons or get them repaired.While it worked it was good but unfortunately not reliable.I wish i had read the reviews before making my purchase.I am in the process of buying a BOSCH steam generator which has quite a good review. (read more)

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★★☆☆☆

“I have had my steam geneartor for 4 months paid almost...”

Written on: 26/12/2010 by ammmy (1 review written)

I have had my steam geneartor for 4 months paid almost $400 and it has been nothing but trouble, with not very good after sales warranty support from Tefal (read more)

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★★☆☆☆

“I have had 3 tefal pro express irons and have had the...”

Written on: 23/12/2010

I have had 3 tefal pro express irons and have had the same problems they al seem to last about 18 months before the problems start... main one being the the steam button. The first and second one just failed and the third one just steamed constantly. A very expensive iron and very dissapointed. All bought from Cost-co but out of guarantee and just not worth spending the money on expensive repairs (read more)

Guest's Comment

Written on: 04/07/2011

I totally agree, I too have had three tefal steam generators that have not lasted more than 18 months. They are very expensive to replace each time. I have now bought a philips steam iron at a quater of the cost. If this lasts me a year then I will have saved some money.

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★☆☆☆☆

“I HAVE HAD 4 TEFAL STEAM GENERATORS ”

Written on: 28/11/2010 by RITABOWMAN (1 review written)

I HAVE HAD 4 TEFAL STEAM GENERATORS
OVER THE PAST 6 YEARS!! EACH ONE LASTED JUST OVER A YEAR. THEY ALL ENDED THE SAME WAY, WITH WATER RUNNING DOWN THE SOLE PLATE STAINING CLOTHES. THE IRONS WERE ALL DIFFERENT MODELS, BUT ALL SUFFERED THE SAME FATE. THE FIRST 3 WERE BOUGHT FROM COSTCO AND WERE REFUNDED WITHOUT ANY QUESTIONS, HOWEVER THEY HAVE STOPPED SELLING THEM SO I BOUGHT ANOTHER FROM HOME AND COOK AND AFTER 13 MONTHS THE SAME PROBLEM OCCURED. I PHONED AND COMPLAINED AND WAS INITIALLY... (read more)

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★☆☆☆☆

“second Tefal steam generator, I thought maybe first...”

Written on: 24/10/2010

second Tefal steam generator, I thought maybe first not lasting long was a one off so bought another. I have the same problems as others with brown stains on clothing which meant lots more washing. After 10 weeks it started leaking heavily and tripping the electric. The company I bought it from (electrical shopping.com) only offer a repair which I think is very poor. I have had a real problem finding a suitable box to return it then all of the inconvenience of having to return it. They... (read more)

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★☆☆☆☆

“Oh yes nice and easy to use but not so good at leaving...”

Written on: 29/09/2010 by chuberoos (1 review written)

Oh yes nice and easy to use but not so good at leaving clothes without stains. I was so impressed when i first got this iron untill 3 months later when it started leaving brown stains on my washing. I'ts made my job twice as hard especially having to re-wash my husbands white shirts for work. Everytime i use it i have to flush it out and steam on a white cloth to make sure it does'nt leave any brown stains. This takes time and effort the former of which i have very liitle. I do not reccomend... (read more)

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★★★☆☆

“I have owned my Tefal Express generator iron for about...”

Written on: 21/06/2010

I have owned my Tefal Express generator iron for about 18 months and although I was very impressed when I first bought it and it made ironing a dream I am now very disallusioned. It would appear that the button under the handle of my iron has stopped working and now the iron constantly steams out of control. Also if I am not careful it will spit brown water over everything usually white washing!!. I have tried in vain to find someone who is prepared to look at my iron to see if it can be... (read more)

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★☆☆☆☆

“This is the fourth Tefal generator that I have owned...”

Written on: 20/06/2010

This is the fourth Tefal generator that I have owned over the past 8 years. I had thought that I was just tough with my usage but after this one started to spit out brown water after just 8 months I began to think differently (takes time I know). Even after clearing the descaler it continually showed as needing to be cleaned and the brown marks continued. Then steam started escaping from the generator base and upon closer inspection I found a crack in the unit. What really finishes this off... (read more)

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★☆☆☆☆

“After ANOTHER lot of brown water over the clothes I...”

Written on: 16/06/2010

After ANOTHER lot of brown water over the clothes I was ironing, from my Tefal Pro EXpress Steam Generator,in desperation,I telephoned Tefal Customer Relations,I was told I was using the wrong water, as I was in a hard water area, I should be using half tapwater and half distilled water, this was in the instructions for my model,(not in my book of instructions), on checking the instructions while I waited, she couldn't find them either. I should also be cleaning the iron every 10 uses, I... (read more)

Groovypoodle's Comment

Written on: 17/10/2010

I found this review very helpful because...I am having the same problem with brown stains despite using the 'right water' and regular cleaning/flushing out. It has become unusable and I'm wondering whether to try and get it fixed or put it in the bin. Have had it about 18 months.

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Guest's Comment

Written on: 25/09/2011

This seems a common problem that is easily fixed with a modicum of mechanical knowledge,the problem is a leaking safety relief valve which prevents proper steam being generated and causes water to pour from the base,sounds familiar then read on.Undo the small screw underneath you can get away with a small flat headed screwdriver if youre careful but the proper tool is a safety torx bit.Remove the base and you will see an aluminium cylinder and just to the side of it is the brass relief valve,now you may need a second pair of hands here,gently push down against the spring and remove the retaining circlip (carefully it may fly off and get lost or hit you in the eye!!!)then remove the spring top and spring and finally the lower insert,this is the bit that leaks,there is a rubber circle in the insert this will have a ring worn into it where steam has leaked,push this out and simply turn it over and reinsert it.All you have to do then is reassemble the relief valve and refit the circlip (careful etc,etc this is where a second pair of hands is invaluable)and simply refit the base.There you have it your iron is as good as new.

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★☆☆☆☆

“have had for 16 months still working but the button to...”

Written on: 19/04/2010

have had for 16 months still working but the button to generate the steam has become loose and dislodged so the iron is useless without this featrue took back to comet was amazed considering the cost of the iron that it only has a years guarantee when most irons have two years expected an iron of this price to last three years feel really ripped off wouldnt by a tefal again (read more)

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★★☆☆☆

“This is my third or fourth Tefal Pro Express Steam...”

Written on: 17/03/2010

This is my third or fourth Tefal Pro Express Steam Generator iron (you'd think I would have learnt by now!!). It is 2 years and one month old, and the baseplate has lost all its heat, meaning that the steam still comes through, but converts to water and spits out of the baseplate, soaking my clothes and leaving filthy water marks all over my garments. Tefal offered me free collection, but said I would have to pay for an assessment and the costs of the actual repair, or they offered a... (read more)

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★★★★☆

“ I have owned a tefal pro express for over six years...”

Written on: 19/01/2010

I have owned a tefal pro express for over six years now and not had any major problems other than the covering over the cable retracting half way down the cable.this happend faily quickly though !.also have dirty water flowing out,but i think its only when the iron is on the cooler settings ?I would like to have the covering on the cable repared if anyone can tell me who and where ,i would be more than greatfull. thanks.. Eileen from N Wales.

(read more)

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★☆☆☆☆

“This is my second Tefal Steam Generator Iron which is...”

Written on: 21/12/2009

This is my second Tefal Steam Generator Iron which is now just over a year old. My first one lasted me about 18 months but was constantly spitting out dirty water over my clothes. I would not recommend this iron - unless of course you are prepared to part with a considerable amount of money each year! (read more)

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★☆☆☆☆

“This is our second Tefal Iron, as the other reviewers...”

Written on: 22/11/2009

This is our second Tefal Iron, as the other reviewers have mentioned, it spits dirty water on clean clothes.. waste of time. Furthermore, there is no support from the manufacturers or their stockists. I feel that this product is money generating for Tefal, as it breaks down easily, so you keep buying their products. I suggest.... Don't buy! (read more)

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★★★★★

“ The Tefal 4293114P Pro Express Steam Generator Iron...”

Written on: 18/09/2009

The Tefal 4293114P Pro Express Steam Generator Iron breaks easy, hard to find a place that repairs them as according to an appliance repair shop, they're "complicated and fragile" (read more)

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★☆☆☆☆

“This Tefal 4293114P Pro Express Steam Generator Iron...”

Written on: 26/07/2009

This Tefal 4293114P Pro Express Steam Generator Iron is my second Tefal steam generator iron. I have had the same problems as every one else with this iron. I get brown water spitting out of the iron when I turn it on. It always seems to be when you first start it though so I now blow the steam through a couple of times before I let it near my ironing pile. I do like this iron and I would recommend it but this is a common fault with them and I think Tefal should offer more guarantee with... (read more)

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★☆☆☆☆

“The Tefal 4293114P Pro Express Steam Generator Iron is...”

Written on: 08/02/2009 by ritakearns1 (1 review written)

The Tefal 4293114P Pro Express Steam Generator Iron is a good iron when it works. Had my iron just over a year and it keeps spurting out dirty water. I keep rinsing out the tank but the steam keeps stopping and the red light keeps coming on even though the tank is full. I am not impressed. (read more)

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★★★☆☆

“”

Written on: 22/12/2008


Despite the bad points, the iron functions well only when steam boos button is pressed, otherwise very little steam is expelled from iron.
Very fragile iron handle - thin, brittle plastic.
Fiddly to clean tank to descale. (read more)

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★★★★★

“The Tefal 4293114P is the best iron I have ever had. ...”

Written on: 21/10/2008 by KateSyme

The Tefal 4293114P is the best iron I have ever had. I really enjoy ironing with it and the results are fabby. Easy to use and the water tank does not need refilling for ages! Glides over clothes and irons through to the other side too. Great for T-shirts, pjs etc. Lots of setting choices and irons very well when you don't want steam. (read more)

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★☆☆☆☆

“Wouldn't recommend the Tefal 4293114P Pro Express...”

Written on: 03/08/2008

Wouldn't recommend the Tefal 4293114P Pro Express Steam Generator Iron if you want something that lasts more than two years. Mine started dribbling brown, rusty water and dirt after two years of use. (read more)

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★☆☆☆☆

“My Tefal 4293114P Pro has broken down completely (no...”

Written on: 14/07/2008 by MaryJane54 (1 review written)

My Tefal 4293114P Pro has broken down completely (no steam) twice and has been a nightmare to get repaired - but it keeps throwing out rusty brown water onto clean clothes - requiring a rewash - not a good time saver! (read more)

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★☆☆☆☆

“This Tefal 4293114P Pro Express Steam is my second one...”

Written on: 19/04/2008 by maggieh

This Tefal 4293114P Pro Express Steam is my second one after tefal replaced the first of both irons 2 years. I wont be buying tefal again. I had to pay postage to have it fixed and got it back 2 weeks later. There is much cheaper ones on the market with the same watts. (read more)

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★★★☆☆

“I would have bought another Tefal 4293114P Proe but...”

Written on: 25/03/2008

I would have bought another Tefal 4293114P Proe but will look for another brand now - I think companies need to help unhappy customers who were good enough to buy their products! (read more)

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★★★☆☆

“Tefal's customer service was useless in this case and...”

Written on: 05/03/2008 by chelliah

Tefal's customer service was useless in this case and I wonder whether they have provided me with incorrect information on what I should do with the iron. I have been asked to fill the bottom base with water, when no where in the manual was this indicated. Do I need to fill up the bottom cavity with water in order to generate steam? Personally, good iron if it did not have these problems. (read more)

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★★★☆☆

“Despite bad points, it's a good iron when not playing...”

Written on: 02/10/2007 by suzyrjamier

Despite bad points, it's a good iron when not playing up can do my ironing in half the time. (read more)

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★☆☆☆☆

“Broke down after 2 years - poor service from customer...”

Written on: 25/06/2007 by heezergeezer1 (1 review written)

Broke down after 2 years - poor service from customer support - almost impossible to get through to someone. Told by first advisor - spare part available from service contractor.Given service contractor number in Birmingham. They said try local repair shop and part was not available, and it would be very expensive to repair.
Evidently Tefal irons have a special lining in the boiler part and if (they really mean when!) this fails you might as well chuck it!. I took their advice and let a... (read more)

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★☆☆☆☆

“Although the iron had very light use (I kept it just...”

Written on: 02/10/2006 by ann withers (1 review written)

Although the iron had very light use (I kept it just for dressmaking) it broke down after 14 months. Obviously not very durable, poor performance for such an expensive iron, and at £115 it cost four times a good quality ordinary iron. When I phoned Tefal they gave me a number which I tried, but I couldn't get a reply. I will have to take it to a local shop and pay for the repair myself, although I am wondering whether it will be worth paying to have it mended. Since other people have... (read more)

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☆☆☆☆☆

“When I telephoned Tefal the customer service was...”

Written on: 31/05/2006 by MrsGW (1 review written)

When I telephoned Tefal the customer service was apalling. They told me to turn the Generator on it's side to get the serial numbers, I said the appliance was hot, that's okay they say - next thing I know there is a very loud whistling noise and steam/hot water is spurting across the room. Her response? "I'm very sorry you're having this problem with your iron" (read more)

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★☆☆☆☆

“Fantastic iron the 3 times I used it before it broke...”

Written on: 02/05/2006 by adamc (1 review written)

Fantastic iron the 3 times I used it before it broke down. Tefal took ages to respond. (read more)

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★☆☆☆☆

“The Tefal 4293114P Pro Express Steam Generator iron...”

Written on: 17/01/2006 by John38 (2 reviews written)

The Tefal 4293114P Pro Express Steam Generator iron arrived DOA, and it had to go straight back to be repaired, which was very slow. It has just failed again after 18 months, and I've just been told that it will take 2 weeks to get repaired. Unacceptable quality for an iron which costs so much. Customer service is poor.

In use the iron has also become very noisy when the pump operates, and when one returns to the iron after a few minutes - and presses the steam button the steam is released... (read more)

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★★★★☆

“The Tefal 4293114P Pro Express Steam Generator Iron is...”

Written on: 23/12/2005 by BaliShark (1 review written)

The Tefal 4293114P Pro Express Steam Generator Iron is great when new.

If you do have it on too hot and fibres get stuck to the sole-plate, they are easily removed; unlike the irons with stainless steel sole-plates. I also found that it works well at lower temperatures; unlike my previous Polti. However, after 3 months the cable got stuck, and I had to return it to the repairers in England under warranty. As I live in Northern Ireland and there was only the one Tefal repairer in England,... (read more)

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★★★☆☆

“The Tefal 4293114P steam Iron is great when it is new....”

Written on: 12/09/2005 by helen4 (1 review written)

The Tefal 4293114P steam Iron is great when it is new. It has good steam output, and is a quality iron.
Unfortunately, over time the steam flex frays, and then it starts dribbling water from the iron, which is often stained.
I have had one replaced under warranty, and the second one has now gone the same way as the first one.
I would recommend you buy an extended warranty! (read more)

Andy Tuthill's Response to helen4's Review

Written on: 15/11/2005

We have had the Iron for under two years. It started to have an intermittent fault - ie cutting out. We took it in for an annual service, it also needed replacement of fraying leads from the base unit to the iron; to be told today 15/11/05 that it was beyond economical repair and needed a new sole plate as water/steam had corroded the plate internally. The repair would have cost app £120.00 + vat. We will not be replacing it with a new Pro express we will choose more wisely

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Kaystallard's Response to helen4's Review

Written on: 02/05/2006

My irons covering to the steam pipe has frayed too after 2 yrs use-this has meant that water drips out of base here causing my electric to trip out.
I loved the iron and that it was easy to clean sole plate and it definitely cut ironing time buy half but will not buy another Tefal as my friend got one 6 months after me and hers has gone the same way!

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