Written on: 29/05/2013
I would like to highlight that I ordered 1200 xbox live points from Game today. I wrote a review which stated that even though the points are supposed to be a download sometimes the code is shown instantly, other times you have to wait ages for an email with the code in. I wrote that it should be displayed clearly that the code would not be received instantly and had I known this I would've ordered elsewhere. Strangely enough my order was then instantly cancelled even though the points... (read more)
Written on: 27/11/2012 by Jayegee (1 review written)
Well doesn't surprise me the one star reviews I placed ordered got order confirmation , it was at a low price so wanted to grab a bargain for Xmas. Then got 2nd email confirming that the price had changed on the website but they would honour the price stated originally. Next the order was cancelled due to 'security issues' and then when I questioned this I was told it had been advertised at wrong price and dispite an email confirming the would honour price dispite the change they now won't... (read more)
Written on: 01/11/2012
Another bad experience with gamestation welwyn garden city, which has prompted me to write this review. I saw Ghost recon at £18 online (gamestation.co.uk), and when I went to the store it was £29 !! Instead of acknowledging and apologising, the main guy (with specs) said it's a pseudo website as now there's nothing called gamestation and it's been taken over by game, hence the price is wrong on the website. Just placed an order successfully on gamestation.co.uk and no where did I get any... (read more)
Written on: 30/07/2012 by meditek (7 reviews written)
I ordered a game for my grandson. Five days ago I was told it had been despatched but no tracking code. 3 emails unanswered. Tried to phone but after 30 mins at 10p/min nobody answered. This outfit took over 'Gameplay' based in Leeds. You got your games the next day and the guy that ran it ran a Ferrari and good luck to him as he deserved it. AVOID GAMESTATION LIKE YOU WOULD THE PLAGUE. (read more)
Written on: 13/07/2012 by Zacky2k (2 reviews written)
i bought a game from gamestation and was told that it was within the 10 day returns policy which was good in my opinion since the game i was buying was for my nephew, but a day later i found that he was not able to play the game so i took him in to swap it, i was then told that the game was not going to be swapped and it was not under the 10 day exchange policy and for a game i bought for £44.99 they offered me £20 for it. after contacting customer service they told me they would offer me... (read more)
Written on: 23/06/2012 by benpetben (9 reviews written)
Wonder why this company is struggling. I was starting to use GameStation to supply games for me (could of been a start to a big partnership) because there prices were good but the first order was a nightmare, got a cancellation email and no emails back, no phone line support at the weekend and now I got to explain to one of my customer's that they cant have them game which will ruin my 100% positive reputation. Zavvi is a lot better and will be just using them. (read more)
Written on: 25/04/2012 by Dilendeau (1 review written)
I tried to order from them four times... Each time I managed to do the checkout thing and got an email saying the order was placed and awaiting confimation, and every time I got an email a day or two later saying the order was cancelled, with no explanation. Every time then I had a look on the website and saw the games I ordered as available... I really don't get it. I send numerous emails regarding that matter and got no answers... they have interesting prices but i'm done with them. (read more)
Written on: 03/04/2012
after seeing the troubles that game and gamestation had i decided to try and cash in on some vouchers people had bought me for Christmas, as i had not yet used them. However when i went to the site i was told they were not currently accepted which was really annoying especially as they have shut like over half of the stores so it involved a large round trip for me anyway. All in all not happy with this place, its priced much more expensively than online, its no wonder they have gone into... (read more)
Written on: 29/03/2012
Went to Gamestation today and purchased a brand new XBOX 360 game. The game they gave me wasnt sealed, they simply got the disc out of one of the drawers and put it in the box. I paid and left the store. I then opened the box and there were scratches on the disc. I took the game straight back and told them. The assistant said its just dust, even though I had wiped the disc and they were scratches. She put the disc in the machine they use to take scratches of discs. I left the shop and looked... (read more)
Written on: 22/02/2012 by princevege2
i ordered 1 xbox 360 60 GB from gamestation.co.uk online and they send me an email confirming that my order has been placed but next day they send me another email and said your order has been cancelled then i called customer care and waited for 12 minutes until my mob balance runs down all in all gamestation sucks never ever buy anything from gamestation and trust amazon only (read more)
Written on: 20/01/2012 by ang7 (1 review written)
I ordered a game as a Christmas present for my son on 14/12/11. When it hadn't arrived by Christmas I emailed them to ask when it would be coming they advised that I had to wait 15 working days and then contact them again if it hadn't arrived. It didn't arrive so I contacted them and they sent me a claim form which I filled in there was an option to have a refund or the game re-sent, I opted to have the game re-sent because the price had gone up since I originally ordered it. But they then... (read more)
Written on: 19/12/2011 by pballen (10 reviews written)
Starting on the positive, the shop was cleanly laid out and the prices are decent. When I went in they seemed really busy. I can understand that it was a Saturday in December so it was bound to be busy but I would have thought that in these circumstances they would have had more staff on to deal with it. I asked someone for help and they passed me on to someone else. Then that person left me standing around about ten minutes. When I chased her up she had clearly forgot about me and she... (read more)
Written on: 14/12/2011 by ReeferRokNRolla
Nobody seems to know what the hell they're doing here. I ordered a game and asked for a refund after the disc didn't work on my console. Simple enough I would think. Gamesation, on the other hand, finds this so incredibly hard to do I am starting to think monkeys have taken over their warehouse and are holding them hostage. So I sent back the game, provided them with proof of purchase and everything they asked for...and they ship me another game. So I let them know and ship that game back... (read more)
Written on: 29/09/2011 by amboda31 (3 reviews written)
The shop is well laid out and so easy to find things although there were 5 members of staff all of which behind the counter and it would have been nice to have someone to assist if i would have needed it. Cheap pre-owned games but RRP on new releases. Use occasionally when i forget to order online! (read more)
Written on: 06/07/2011 by Bhoyo67
do not buy from gamestation, rubbish service, bought and paid for mw2 only to get an email two days later telling me that they had cancelled my order, i then emailed them and they told the reason they cancelled was because the game wasnt instock, why didnt they tell me this before i bought it,i now have to wait a few days to get my refund, i should be getting my refund straight away as they were the ones who messed up,I will not be using gamestation again and i suggest no one else to... (read more)
Written on: 16/07/2009
good shop, i go to gamestation every time i am up Falkirk, they have got really cheap preowned games and if you trade in some games they give you lots more money for them than other game shops. (read more)
Written on: 24/10/2008 by blackvelvet (1 review written)
I pre-ordered Far Cry 2, they said they'd send it off Thursday so that it would get to me on time, but they sent it on the Friday saying that it would take around 3 days! I found this annoying, seeing as that weekend was the only one I had properly free to play the game. They seem to charge full price for everything, no nice little deals, I don't think their trade in offers are very good, I'd have made more money on eBay. (read more)
Written on: 29/04/2008 by neversweat (1 review written)
Before purchasing games which are expensive anyway, check contents before you buy or leave the store in front of staff. (read more)
Written on: 03/05/2011
Absoloute RIP OFF. I went to the store and took the 3 for £10 offer, they got the discs from a drawer and put them into the cases and then straight into a bag. I didn't look until I arrived home which is 14 miles away from my nearest store only to find the discs were scratched ...... two of them were totally unplayable and looked as though they had been used to skate across the floor with. Disgusting that they should even sell such rubbish, it shouldn't even be given away to be honest with... (read more)
Written on: 03/02/2011
completely rubbish service, lied to by staff,
advised to contact head office when the 360 RROD'd
@ head office:
1st advisor caught telling 3 different versions of 'the sales of goods act'
asked to speak to manager
put onto martin hall - team leader game support centre,
again caught out as a liar - asked to speak to manager....
finally spoke to samatha bowyer - manager game support centre,
still no joys, have now contacted solicitor - see you in court suckers (read more)
Written on: 20/12/2010
When buying an Xbox 360 you can almost guarantee at one point it's going to break down, so to save the hassle of shipping it off I bought the GameStation warranty...
3 months later inevitably my xbox did break... I took it back, and they traded it no problems, I got home and instant Red Ring of Death.. I took it back the next day for another replacement but they had no consoles left so I had to "upgrade" to an elite.
The Elite lasted me 4 months before it stopped reading discs. It's now... (read more)
Written on: 24/08/2010
wish i could put no stars service was absoloute rubbish my wife purchased what she thought was a psp game but turned out to be a dvd, when she tried to return the game the guy was abusive and even threatend to physically throw her from the store the lil sh@t is lucky i dont break his legs - dont go to andover store stick to CEX by far the better company and helpful staff death to gamestation and all its abusive staff (read more)
Written on: 17/06/2010
Games galore but sometimes difficult to browse their site. fast service though...my game turned up in only a couple of days.
Couldn't see anyfucntion to be able to uyse my giftvoucher online, which is a pity since their prices were better than in their shop.
Written on: 15/03/2010
I bought NEW PS3 game at 39.99 getting it home, you could clearly see it was not new by the marks on the back, On bringing it back to the store, in Reading, the staff were rude to me, and took the micky and got really nasty. To the point he was shouting at me.
I'm a shy person, and I hate having to do refunds, but I didn't get cross in the store. The staff got cross with me, for being caught out. Head office never replied to my letter of complaint either. (read more)
Written on: 25/04/2008 by stiersfan
I'm not a typical gamer, I play a limited amount of Nintendo DS games and also play a limited amount of PC games so I can find this shop really intimidating. Normally you've got large groups of teenage boys hanging around making it hard to get around the shop and once you've found something you want to buy you take it to the till and are served by a grumpy sales assistant who would rather read some gaming magazine than serve the customers, they mumble the price at you, don't say please or... (read more)
Written on: 06/02/2008 by johnpaullucky7 (22 reviews written)
Gamestation is not bad but it has problems with the staff as some just are not really that friendly but it always depends on which store you go to up in my area there not polite. Staff in there do not seem they really want to make a sale it's more of throwing your change at you along with the item you just bought.
It bugs me when i buy a new game not pre-owned and the disc is dirty and scratched when i have just payed £39.99 for it come on i expect the disc to be perfect and still in its... (read more)
Written on: 25/10/2007 by richard turpin
Absolutely appalled. This shop might as well be called Dick Turpins.
Says It wont be beaten on price for trade ins? When I mentioned that Game had quoted me a cheaper price, I was told "Get proof" I did and went back with a written quote I was told "nothing we can do this price comes from head office."
This I may add is after they had taken my trade in on a game that was 2 weeks old cost £40 they give me £25 stating it was the best price I could get anywhere.
Also, at the time, they had the... (read more)
Written on: 17/03/2007 by aefagvae (2 reviews written)
Still my favourite store to visit when I feel the urge for a game fix. (read more)
Written on: 08/12/2006 by Spinal (1 review written)
More than a month before the Wii was due for launch, I was deciding where to order my Wii from. At that point, I stopped at one of their branches, where I spoke to a very friendly member of staff. I was told "order from us, we guarantee delivery on the release date, and as were a proper shop, if you have any complaints, you don't need to spend hours on the phone!".
Warp factor 9.95 to launch date, with me patiently waiting at the store. I hand my pre-order paper in, and after a few minutes... (read more)
Written on: 06/04/2006 by themaninthevan2001 (119 reviews written)
Gamestation give you good service, good value for money, and good money for old, unwanted games and consoles, especially retro, e.g., NES, SNES SUPER NINTENDO, SEGA MEGADRIVE, SEGA SATURN and DREAMCAST, and if you want to play the old games from the old school days just go down to Gamestation. (read more)
Written on: 01/06/2005 by bag
Gamestation - Brilliant gamesat, brill prices, hardcore gamers can't go wrong. (read more)
Written on: 08/12/2004 by TOMLEECEE (121 reviews written)
Gamstation is the only place to visit if you want to trade your old games or buy new or second hand ones. Much cheaper prices than other stores (HMV, GAME etc). The trade in system is very fair and they will buy / part exchange almost any gaming items. They also have a great retro selection too and you can often find rare consoles and games from yesteryear at some bargain prices. The staff also seem to be true games fans and they always give trustworthy advice (rather than in Game, where... (read more)
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