Gamestation Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
26% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
Gamestation - Ask a question now

Media Gallery for Gamestation

Gamestation

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“I would like to highlight the rubbish service I received ”

Written on: 29/05/2013

I would like to highlight that I ordered 1200 xbox live points from Game today. I wrote a review which stated that even though the points are supposed to be a download sometimes the code is shown instantly, other times you have to wait ages for an email with the code in. I wrote that it should be displayed clearly that the code would not be received instantly and had I known this I would've ordered elsewhere. Strangely enough my order was then instantly cancelled even though the points still… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Price promise ....worthless”

Written on: 27/11/2012 by Jayegee (1 review written)

Well doesn't surprise me the one star reviews I placed ordered got order confirmation , it was at a low price so wanted to grab a bargain for Xmas. Then got 2nd email confirming that the price had changed on the website but they would honour the price stated originally. Next the order was cancelled due to 'security issues' and then when I questioned this I was told it had been advertised at wrong price and dispite an email confirming the would honour price dispite the change they now won't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Gamestation Welwyn Garden City”

Written on: 01/11/2012

Another bad experience with gamestation welwyn garden city, which has prompted me to write this review. I saw Ghost recon at £18 online (gamestation.co.uk), and when I went to the store it was £29 !! Instead of acknowledging and apologising, the main guy (with specs) said it's a pseudo website as now there's nothing called gamestation and it's been taken over by game, hence the price is wrong on the website. Just placed an order successfully on gamestation.co.uk and no where did I get any… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jordas20's Comment

Written on: 01/11/2012

I think you miss the point - is eminently cheaper to sell from an online shop than from a bricks-and-mortar retailer, which requires staff, light, heat and prime real estate to operate from. Plus most online retailers are based offshore, allowing further savings from the UK tax system (cf Amazon). The response from the staff member was pretty pathetic, but then he's probably on £18k a year and not really interested. But not surprising it's cheaper online than in store, even if it's from the same retailer.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Utterly Appalling”

Written on: 30/07/2012 by meditek (10 reviews written)

I ordered a game for my grandson. Five days ago I was told it had been despatched but no tracking code. 3 emails unanswered. Tried to phone but after 30 mins at 10p/min nobody answered. This outfit took over 'Gameplay' based in Leeds. You got your games the next day and the guy that ran it ran a Ferrari and good luck to him as he deserved it. AVOID GAMESTATION LIKE YOU WOULD THE PLAGUE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Customer service more like insulting service”

Written on: 13/07/2012 by Zacky2k (2 reviews written)

i bought a game from gamestation and was told that it was within the 10 day returns policy which was good in my opinion since the game i was buying was for my nephew, but a day later i found that he was not able to play the game so i took him in to swap it, i was then told that the game was not going to be swapped and it was not under the 10 day exchange policy and for a game i bought for £44.99 they offered me £20 for it. after contacting customer service they told me they would offer me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WORST COMPANY EVER”

Written on: 23/06/2012 by benpetben (9 reviews written)

Wonder why this company is struggling. I was starting to use GameStation to supply games for me (could of been a start to a big partnership) because there prices were good but the first order was a nightmare, got a cancellation email and no emails back, no phone line support at the weekend and now I got to explain to one of my customer's that they cant have them game which will ruin my 100% positive reputation. Zavvi is a lot better and will be just using them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I tried to order from them four times... Each time I...”

Written on: 25/04/2012 by Dilendeau (1 review written)

I tried to order from them four times... Each time I managed to do the checkout thing and got an email saying the order was placed and awaiting confimation, and every time I got an email a day or two later saying the order was cancelled, with no explanation. Every time then I had a look on the website and saw the games I ordered as available... I really don't get it. I send numerous emails regarding that matter and got no answers... they have interesting prices but i'm done with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“poor level of service”

Written on: 03/04/2012

after seeing the troubles that game and gamestation had i decided to try and cash in on some vouchers people had bought me for Christmas, as i had not yet used them. However when i went to the site i was told they were not currently accepted which was really annoying especially as they have shut like over half of the stores so it involved a large round trip for me anyway. All in all not happy with this place, its priced much more expensively than online, its no wonder they have gone into… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“item canceled”

Written on: 02/04/2012 by dave9876 (1 review written)

Item cancelled after 3 days with no explanation, extremely poor, no wonder its going to the wall since game bought it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“New Disc Scratched”

Written on: 29/03/2012

Went to Gamestation today and purchased a brand new XBOX 360 game. The game they gave me wasnt sealed, they simply got the disc out of one of the drawers and put it in the box. I paid and left the store. I then opened the box and there were scratches on the disc. I took the game straight back and told them. The assistant said its just dust, even though I had wiped the disc and they were scratches. She put the disc in the machine they use to take scratches of discs. I left the shop and looked at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“grab a bargain quick!”

Written on: 20/03/2012 by jamesmoviefan94 (3 reviews written)

It is sad gamestation are going our of business, i ordered online when i heard the sad news as they are having a massive clear out and got some xbox360 games for £1.98!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Gamestation sucks”

Written on: 22/02/2012 by princevege2 (1 review written)

i ordered 1 xbox 360 60 GB from gamestation.co.uk online and they send me an email confirming that my order has been placed but next day they send me another email and said your order has been cancelled then i called customer care and waited for 12 minutes until my mob balance runs down all in all gamestation sucks never ever buy anything from gamestation and trust amazon only… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“poor customer service”

Written on: 20/01/2012 by ang7 (1 review written)

I ordered a game as a Christmas present for my son on 14/12/11. When it hadn't arrived by Christmas I emailed them to ask when it would be coming they advised that I had to wait 15 working days and then contact them again if it hadn't arrived. It didn't arrive so I contacted them and they sent me a claim form which I filled in there was an option to have a refund or the game re-sent, I opted to have the game re-sent because the price had gone up since I originally ordered it. But they then sent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Good Products but the Service not Great”

Written on: 19/12/2011 by pballen (10 reviews written)

Starting on the positive, the shop was cleanly laid out and the prices are decent. When I went in they seemed really busy. I can understand that it was a Saturday in December so it was bound to be busy but I would have thought that in these circumstances they would have had more staff on to deal with it. I asked someone for help and they passed me on to someone else. Then that person left me standing around about ten minutes. When I chased her up she had clearly forgot about me and she passed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Mokeys.”

Written on: 14/12/2011 by ReeferRokNRolla (1 review written)

Nobody seems to know what the hell they're doing here. I ordered a game and asked for a refund after the disc didn't work on my console. Simple enough I would think. Gamesation, on the other hand, finds this so incredibly hard to do I am starting to think monkeys have taken over their warehouse and are holding them hostage. So I sent back the game, provided them with proof of purchase and everything they asked for...and they ship me another game. So I let them know and ship that game back as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good shop but not likely to find a bargain here”

Written on: 29/09/2011 by amboda31 (3 reviews written)

The shop is well laid out and so easy to find things although there were 5 members of staff all of which behind the counter and it would have been nice to have someone to assist if i would have needed it. Cheap pre-owned games but RRP on new releases. Use occasionally when i forget to order online!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“mw2”

Written on: 06/07/2011 by Bhoyo67 (1 review written)

do not buy from gamestation, rubbish service, bought and paid for mw2 only to get an email two days later telling me that they had cancelled my order, i then emailed them and they told the reason they cancelled was because the game wasnt instock, why didnt they tell me this before i bought it,i now have to wait a few days to get my refund, i should be getting my refund straight away as they were the ones who messed up,I will not be using gamestation again and i suggest no one else to either… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Response to Bhoyo67's Review

Written on: 28/09/2011

I totally agree. I preordered a game from them, they took the money from my bank account, then immediately put it back in, I then got an email saying my order had been cancelled. I was really disappointed. I have brought loads of stuff from them in the past never again.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“good shop, i go to gamestation every time i am up...”

Written on: 16/07/2009

good shop, i go to gamestation every time i am up Falkirk, they have got really cheap preowned games and if you trade in some games they give you lots more money for them than other game shops… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I pre-ordered Far Cry 2, they said they'd send it off...”

Written on: 24/10/2008 by blackvelvet (1 review written)

I pre-ordered Far Cry 2, they said they'd send it off Thursday so that it would get to me on time, but they sent it on the Friday saying that it would take around 3 days! I found this annoying, seeing as that weekend was the only one I had properly free to play the game. They seem to charge full price for everything, no nice little deals, I don't think their trade in offers are very good, I'd have made more money on eBay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Before purchasing games which are expensive anyway,...”

Written on: 29/04/2008 by neversweat (1 review written)

Before purchasing games which are expensive anyway, check contents before you buy or leave the store in front of staff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview