Total Fitness Reviews - www.totalfitness.co.uk

★★☆☆☆
1.6 / 5
266
14% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Total Fitness - www.totalfitness.co.uk - Ask a question now

Media Gallery for Total Fitness - www.totalfitness.co.uk

Total Fitness - www.totalfitness.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Cancelling membership”

Written on: 07/11/2016 by AnivThapa1994 (1 review written)

I signed u for a 3 month contract in august but still got charged after my 3 months ended. Apparently you need to give a months notice to cancel the membership which they don't say at all. They charge £40 at the start of november and when we went to cancel they say it will cancel by december but they will still charge by the start of december. Apparently total fitness is just a rip off and i would never sign to this gym again. DO NOT SIGN WITH THIS GYM EVER!!! RIP OFF … Read Full Review

Report this review
★★★☆☆

“Kids kids annoying kids”

Written on: 03/11/2016 by 217England (1 review written)

I pay a lot of money a month to come to this gym after work and really get so frustrated every time I go because of the amount of kids and teenagers!! Kids messing about on equipment so you can't get on,teenagers taking up all other equipment! Swimming which I go to do a good swim and relax after in the hydropool or around the pool and again-kids everywhere,running around, the last 2/3 sometimes 4 lanes are taken over by kids either in swimming lessons or just for them to swim when the rest of… Read Full Review

Report this review
★★★★★

“Total Fitness reborn!”

Written on: 06/10/2016 by sayitasitis2012 (21 reviews written)

I fully realise that this company has received nothing but scathing reviews bar the odd one or two, and indeed I myself have contributed in the same vein. I left the Whitefield gym some 3 or 4 years ago. It was run down, neglected, dirty and ill managed. Aged equipment was not replaced nor was it repaired when broke. I have since returned last January. Apparently the company have renegotiated the lease of the building and have set out to bring it up to the level that customers would expect. The… Read Full Review

Report this review
★☆☆☆☆

“Worst Management of a company!”

Written on: 09/09/2016 by missskylar (1 review written)

After working for total fitness for well over a year and a half my son was fired for gross misconduct and summary dismissal his crime he took a bottle of lucuzade drank it and after he drank it he went out to his car to get the 90p to pay for it. He had just been teaching 2 spin classes on after the other and was thirsty management saw him do this but my son was not even trying to hide what he was doing as you can see from the cctv he was suspended on the spot and told to go. My son had also… Read Full Review

Report this review
★☆☆☆☆

“TOTAL FITNESS Whitefield Bury.”

Written on: 05/09/2016 by ktMacLeod20 (1 review written)

Appalling arrogant management and customer service at this Gym. Takes your money and then denies you access to the Gym with NO explanation, no contact in writing, or verbally. Total Breech of contract.They need to be reported to the FCA and Trading Standards. Place is a health and safety accident waiting to happen. Breaks the law on underage children being allowed to use equipment and sauna's, Steam rooms and Hydrotherapy rooms. I would NOT recommend this Gym, and advise people (that I know… Read Full Review

Report this review
★☆☆☆☆

“Cancel membership”

Written on: 15/06/2016 by Mendoza17 (1 review written)

Omg do not sign up to fitness first!!!!!!!! God forbid if you fall I'll or have to have an operation, yes they freeze it for you but then add the time back onto your contract. Also if you ever need to cancel due to a change of circumstances financially apparently you need to employ the services of a financial advisor in order to prove that you cannot afford to pay the contract! Nowhere n the contract does it state this! Hopefully this will help other people who are thinking of joining this… Read Full Review

Sayitasitis2012's Comment

Written on: 06/10/2016

Fitness first is a separate company than total fitness.
has this review been wrongly assigned?

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Rude cleaners ”

Written on: 13/06/2016 by pjRivera1981 (1 review written)

I go to Total Firness in Chester. Most of the staff are lovely but I encountered the rudest cleaners this evening. The lazy girls should have been doing the job that my ever-increasing membership fees are paying for. Instead, they barged me out of the way to sit at the bench that I was using to get dressed. Here, they laughed and gossiped instead of getting off their lazy behinds off MY bench to clean. Instead of dealing with the lumps of pubic hair in the showers, they were more interested… Read Full Review

Report this review
★☆☆☆☆

“Worst gym of all”

Written on: 12/06/2016 by 458Simpson (1 review written)

If your happy to be ripped off and pay ridiculously high gym fees each month to use terrible cheap equipment then this is the gym for you! The equipment is terrible and there is insufficient number of machines to have a proper workout so you are forced to use only dumbbells (which are scattered all over the gym floor and never re racked) The type of people in total fitness gyms are the type that go in there to be seen and to do 'just a bit' ,if you have excessive muscle you will be stared at… Read Full Review

Report this review
★☆☆☆☆

“Never been treated so badly”

Written on: 18/04/2016 by Bain442 (1 review written)

I have been unwell for a month with a severe cough which I developed after swimming at Aintree branch which escalated into a severe and prolonged chest infection, following swimming in the small pool -which water was often colder than the advertised 32 degrees, and walking through the draughty freezing cold corridor which was not adequately insulated. This issue has been brought to the attention of your staff on numerous occasions over the entire winter period, by many members including… Read Full Review

Sayitasitis2012's Comment

Written on: 06/10/2016

lockers are not there for your personal prolonged use.
they are there to lock away your belongings on the day that you use the facility and to be emptied before you leave the premises.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Total fitness at Willerby near Hull is filthy ....”

Written on: 09/04/2016 by Moshee329 (1 review written)

Probably the worst gym I've ever been to, absolutely filthy and the set up is poor. The down stairs has had a so called re-vamp with some new monkey bars added, Wow!! All the original apparatus has been moved upstairs for the younger bucks and virtually impossible to get on. I wouldn't recommend this gym to anyone it really does stink its filthy and I'm just a normal run of the mill guy… Read Full Review

Report this review
★☆☆☆☆

“Total fitness, total rip off! £15 a swim!!”

Written on: 06/04/2016 by Daviscf137 (1 review written)

My father in law and 2.5 year old daughter are members using total ripoff wilmslow. I had a day off today so attempted to join them for a swim. £15! Absolute disgrace! When I told them I though it was a rip off I was answered with 'it's a members gym mate', even though the people with me were members. What makes it worse is I've paid several hundreds of pounds to take my daughter here for swimming classes over the last 12 months. Yet no discretion given. I was going to join this facility in… Read Full Review

Report this review
★★☆☆☆

“Shaving in the steam room”

Written on: 13/03/2016 by 290Holloway (1 review written)

Really upset by the amount of men shaving in the steam room and sauna. Have made complaints along with other ladies. Told signs no use. Written two emails with no reply. Maybe health and safety would be interested?… Read Full Review

Report this review
★☆☆☆☆

“I needed a new gym, so I popped in to Total Fitness...”

Written on: 11/03/2016 by ikFitzgerald148 (1 review written)

I needed a new gym, so I popped in to Total Fitness Prenton to sign up. None of the available staff were qualified to talk to members of the public, so while I was waiting for one who was I looked around. The place basically consists of ranks of bored people sitting on exercise bikes, and swarms of small, unsupervised children running around and screaming. I don't know what that place is, but a gym it ain't! … Read Full Review

Report this review
★★★☆☆

“Poor booking system for classes ”

Written on: 28/01/2016 by Dominique241 (1 review written)

Wakefield Total Fitness has excellent Spin Classes but these are very popular. There is a telephone booking on service and even if you book on you may still not get into the class as a minority of selfish people drape clothing or personal items on the spin bikes like sun loungers abroad and towels!! Some people get turned away and bikes stand empty it is a pathetic set up there should be a better system. The Manager has been informed and he couldnt care less. One member strolls in fifteen… Read Full Review

Report this review
★☆☆☆☆

“allegations of personal training a member !!!!!!!!!”

Written on: 16/11/2015 by Gideonf351 (1 review written)

after being gesticulated at by a man whom never even had the decorum to give his name and title what great management skills and tols "aint no PT ing here " when asked for his proof or evidence of any memebers being approached me training with mulitple members as i only ever worked out with my disbaled Mother and a gym buddy he conitnues to repeat himself After a email to head office asking for written proof etc etc no nothing forthcomming i get allegations thrown at me again two weeks later… Read Full Review

Report this review
★☆☆☆☆

“Stole money out of my bank! Will not refund!!!”

Written on: 16/11/2015 by homeriscool (1 review written)

Does not refund money and took unauthorised money out of my bank account!! The manager said theres nothing they can do! How do they get away with this? Leave a BAD REVIEW here too! Make sure this doesn't happen to other innocent people!… Read Full Review

Report this review
★☆☆☆☆

“Staff think they can pull the wool over your eyes”

Written on: 22/10/2015 by 007spyguy007 (22 reviews written)

There were banners outside this Gym and still are todate saying I can join for £5 so I went in for a look around for a second time in about a year. They showed me around and the place is the same as it was over a year ago when I last visited this place, still in need of a refurbishment which they had told me over a year ago that this was going to be done. Nothing has changed and still no refurbishment. When I asked the assistant I got the same old spiel to get you to join. "it's getting a… Read Full Review

Report this review
★☆☆☆☆

“I tried to get out but they pulled me back in”

Written on: 03/10/2015 by Kali381 (1 review written)

Terrible service at the gym, especially when trying to use the children's pool. They allow childrens parties into the pool, with people taking photos of children, which is the complete opposite of my local council pool where cameras are not allowed (even on an iphone). Dont ever try to cancel, I thought Sky were the worst for trying to cancel an agreement, but I see Sky now has some competition to the crown of awful company… Read Full Review

Report this review
★☆☆☆☆

“Total Breach of HASWA- I have been a member over 5...”

Written on: 15/07/2015 by Kymanio86 (1 review written)

Total Breach of HASWA- I have been a member over 5 years, the equipment is left in a dangerous state often leading to accidents, the roof at Prenton leaks, the drains smell foul and athletes foot is rife. Equipment is old tatty and very poorly maintained. The place is an accident waiting to happen. Changing rooms often full of discarded razors and food debris in gym area. Weights are left all over the floor and over trip hazards, nobody puts weights back and staff are not interested in safety… Read Full Review

Report this review
★☆☆☆☆

“No information”

Written on: 02/07/2015 by Rockymen68 (1 review written)

I signed my son up for a rolling contract. The only signature I had to put was that I agreed my son could join. I wasn't given anything in writing, nothing with T & Cs. When I went to cancel was told I'd have to give a months notice. At no point joining the signing up procedure was this ever pointed out to me or my son. So another payment came out of my account yesterday. What a waste… Read Full Review

Report this review
overview