PhotoBox Reviews - www.photobox.co.uk

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PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk
PhotoBox - www.photobox.co.uk

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Latest Reviews

“DO NOT USE THEM!”

Written on: 02/07/2014 by Braedons445 (1 review written)

They are the worst company .....Completely messed up an important order which they failed to deliver or keep their promises. They have no concept of Customer Service. They maybe cheap but I would have gladly paid double the price not to have the stress in dealing with them. Please think carefully before using them… Read Full Review

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“Money for No Service”

Written on: 25/06/2014 by Sh1000 (1 review written)

Photobox want to keep my £100 without delivering any service! I purchased two books from photobox on a sale three months ago but have not had time to upload pictures to the site (this takes hours). I am now told that if I do not use the "credits" I bought within the next two days I will either LOSE the £100 I paid, or have to PAY A WEEKLY RANSOM fee to have the period extended until I complete the books. They say I agreed to this terms when I purchased the books. This is not true, and… Read Full Review

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“Good customer service”

Written on: 25/06/2014 by BryanGarcia332 (1 review written)

Yes it's true what the previous reviewer said about needing to log on first but once you're logged on then it's a good site to use. I recently ordered a photo book and when I received it they'd omitted the first page so I phoned them and they re-ordered it there and then and I received a perfect copy 3 days later. I'm probably not used to good customer service and this is excellent. Just a little bit of negativity if you're ordering a photo book you have to have enough photos to fill it (I… Read Full Review

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“Useless Website”

Written on: 23/06/2014 by Kent359 (1 review written)

As a registered user of the website just make sure you "log in" before doing anything. If you spend half an hour as I did organising my photo sizes, formats, finishes, continually fighting with the finish choice every time I changed a photo size (some, not all just change your finish choice for no reason) then suddenly realise I hadn't logged in, your stuffed. You can't save your order and logging in at that point (which it asks if you'd like to) will just lose your efforts and you start all… Read Full Review

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“Brilliant reliable service”

Written on: 20/06/2014 by LeaFowler (2 reviews written)

I found this company brilliant! I ordered 2 canvases on Wed eve and they were delivered Fri morning. The canvases are beautiful. Would def recommend this company to family and friends… Read Full Review

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“Slow service”

Written on: 19/06/2014 by linda.mote (1 review written)

I ordered my prints on 8/6 and also a photo on a canvas . Both were shown as despatched on 9/6 . I received the canvas on 10/6 which was excellent service but I only received the prints on 18/6 after putting in a complaint . I needed the prints prior to Father's Day and I was bitterly disappointed . I complained last week and was told they would resend for printing. No apology or offer of refunding my postage . My first order and not keen to use them again . My order number was 6903AJP if… Read Full Review

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“Ipad photo cover”

Written on: 18/06/2014 by Allison379 (1 review written)

Only had two days and covering on hinge split. Magnetically attaches to side of ipad but does not have a back so only protects screen. Very disappointed with this product in my opinion it does not do the job intended. The idea is great but poor quality. Would not recommend… Read Full Review

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“Poor service for Fathers day gift ”

Written on: 16/06/2014 by WilliamDalrymple (1 review written)

Ordered well in time - paid extra for courier delivery. Received an email today expecting delivery on the Monday! absolutely dreadful. Photobox have ruined my surprise to my father. Never use again and would not recommend to anyone. … Read Full Review

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“Absolutely Superb.”

Written on: 10/06/2014 by Garzajn365 (1 review written)

I had been looking into selling my own prints and found that prices were far too high and that I wouldn't be making a profit unless I was selling them for £8 or over. But then I found photobox: which gave me 30 prints for free just for signing up! I ordered 13 and had been informed the next day that they were despatched and they arrived the day after! Having only paid for standard delivery. The pictures were sent in a very quaint box with the company's logo on it and all my prints inside. The… Read Full Review

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“I never write reviews however, i felt I needed to let...”

Written on: 09/05/2014 by Palmerkv468 (1 review written)

I never write reviews however, i felt I needed to let people know about a good company. Cannot compliment photobox.co.uk enough! From my experience… Read Full Review

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“Background and design choices”

Written on: 24/03/2014 by bstocki (1 review written)

Much as I like Photobox especially for the Photobooks, I wish there were more flexibility for the layouts. This is especially true for collages where one is stuck with a limited choice regarding numbers of photos on a collage, their arrangment (portrait vs landscape- only the overall collage offers a choice between these two) and also the background. … Read Full Review

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“Very fast service but too many under exposed prints!”

Written on: 24/03/2014 by Imani119 (1 review written)

I'm getting too many underexposed prints back! Why is it other labs can get it right Yellows always come out orange. I guess the process is left to an automated machine that churns out the prints… Read Full Review

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Kerryleep's Comment

Written on: 16/04/2014

I am so sorry to hear that you have had a problem with your print orders, that really should not be happening and we would appreciate the opportunity to look into this for you and arrange a reprint of your order. Please do send your order and account details by email so that we can help.

Kind Regards

Kerry

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“Excellent”

Written on: 05/01/2014

I never write reviews however, i felt I needed to let people know about a good company. Cannot compliment photobox.co.uk enough! From my experience I purchased 2 years of calendars and one photobook with excellent quality. Slight defect on photobook however, had superb customer service with a reply within a few hours. problem sorted and I was over joyed with the response. Dealt with customer service the day after boxing day whenever they are probably run of their feet however, no delay replying… Read Full Review

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“Lovely product and good customers services ”

Written on: 11/12/2013

I loved spending the time customising the photo book. The little stamps at the bottom were a great to add little extras to the book without having to find my own images. It's really simple and really customisable, each page could be as simple or intricate as you want. I would have preferred more options for the backgrounds, or the option to add your own background (unless this was available and I had missed it?!) It looks high quality, and I was really pleased with the price I had gotten it… Read Full Review

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“Very good but pricey delivery”

Written on: 05/12/2013

Loved the simplicity and the products, they come well packaged. Only downside to this I would say is the delivery price, I pad almost £8 deliver which I thought was ridiculous… Read Full Review

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“Helps me out”

Written on: 05/12/2013

Bought credit for photobook and paid for logo to be removed. Wasn't removed automatically and when ticked box it charged me again. I unticked and ordered but logo not removed. No worries from customer services they re-did order and put into basket for me to checkout at no extra cost… Read Full Review

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“just brilliant!”

Written on: 04/12/2013 by Lauviah (1 review written)

Ordered 4 canvas lites! Quality is superb even when it stated that it was not going to be due to poor quality photo. Service and on line chat help was very efficient. Packaging protected well the products, Delivery was very fast. Will use again for sure!… Read Full Review

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“Free prints using bounty packs”

Written on: 04/12/2013 by Punkafoo (1 review written)

So when my son was born in August I had a bounty pack which gave me 60 free standard size prints or 1 poster, so I used the prints as I get more. Well I used it the other day to get some photos of my son and it was easy to upload photos and tell them which photos you want prints of, and to order them, they came quite quickly about two, three days after ordering them. The photos was really good. There was nothing that I didn't like about the website or the prints, so will definitely use them… Read Full Review

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“Photobox”

Written on: 04/12/2013

I have been using Photobox for +- six years now. In that time I have had no problem and have bought a wide variety of products from them. Instead of just having prints I make use of there photo books, for yearly memories, birthdays and holidays. Books for my daughters 21st birthdays were big hits as was my wife's 50th. Thank you photobox… Read Full Review

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“Photo Book as wedding Album”

Written on: 04/12/2013

I did a 60 page photo book as a wedding album as a present for a friend I liked the ease of doing this and the quality of the product.. My friends loved it as they can leave it on the coffee table for any one to see… Read Full Review

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