Genes Reunited Reviews
Latest Reviews
★☆☆☆☆
“Rip-off”
Written on: 09/04/2013
Used to be a good way free of contacting people. Now it's just a money-drain. (read more)
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★★☆☆☆
“Not The Best”
Written on: 12/03/2013
This is definitely not the best website for research .Yes,it's easy to build your tree but only if you already have plenty of information to begin.There is helpfull advice from some members who search for you and I have found a few usefull facts but they are not happy if you do anything wrong and they soon let you know.I have searched a number of names who I know to be on certain census but can't be found on genes reunited ,why I don't understand.Try Ancestry it's definitely the best ,more... (read more)
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★☆☆☆☆
“Very disappointed.”
Written on: 21/02/2013
Very frustrated and disappointed. Cannot find my Grandfather in 1911 and 1901 censuses even though they clearly appear in ancestry.co.uk A very complicated system. (read more)
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★☆☆☆☆
“lousy and incomplete information”
Written on: 16/02/2013 by Anotherdisappointeduser (1 review written)
A waste of money! For Birth records there is no day and date listed and I enrolled as a PLATINUM MEMBER! You can't filter for Male/Female lousy lousy lousy (read more)
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★☆☆☆☆
“Useless”
Written on: 21/01/2013 by twilwin
This site is absolutely useless ! I was search for ancestors and came up ZERO every time. An absolute waste of money ! (read more)
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★★☆☆☆
“Two weeks of chaos”
Written on: 02/01/2013
A colleague of mine recommended this site to me and and I had a look at what they could offer, they held themselves out to be a well run and well managed site, so I decided to join. The assistance you can get from the volunteers on the message boards is outstanding, however that is about the only good service provided as Genes Reunited personnel really need an intensive course in customer relations. For nearly the past two weeks the site has been in a state of total chaos, and after the... (read more)
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★☆☆☆☆
“angry being fooled by the promise that registration is...”
Written on: 12/11/2012
I dont mind sites charging for services thats fine. What make me angry is when a service says it free to register and then when you enter all your details and create an account only then do you find that you cant use the site without paying. Free to register implies some form of free access of a fremium service but apparently not? Destroyed any sense of credibility or trust for me. BYE. (read more)
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★☆☆☆☆
“Auto Renew, who knew”
Written on: 17/09/2012
Took a one month platinum subscription and was not really impressed when trying to research names and dates I knew as fact. Imagine my surprise when I apparently "auto renewed" my one month subscription. A reminder would have been an acceptable option, shame on you Genes Reunited, very underhand practice. (read more)
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★★☆☆☆
“way to go”
Written on: 02/09/2012 by sailingby
No, no, no. During several years Genes Reunited membership 2 changes of ownership. ITV updates very good. Since take over by Scotland's BrightSolid the main idea seems to be to make money for Alex Salmond. After months of network chaos (now fixed) Gru embarked on a major makeover which after several abortive attempts now seems to be established. The website does not support the old 1024x768 resolution - vert. res. must be at least 900. No tablet / smartphone suport whatsoever. The site... (read more)
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★★☆☆☆
“Not a patch on the old genes reunited.”
Written on: 04/08/2012
I have come back after a gap of a few years.I was surprised at the amount of changes taken place here.After a few hours I quickly learned that genes was not the site it used to be,and felt somewhat as if that spirit that made genes a great place had gone.If you want a family tree site with records then I suggest you shop around.Genes is now just another one of those sites and there are plenty of them out there. (read more)
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Showing 1 - 10 of 45 Reviews
★☆☆☆☆
“genesreunited ”
Written on: 04/08/2012
This new tree is an absolute waste of time so many mistakes in it and they dont seem to give a dam (read more)
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★★★★★
“Nice sites”
Written on: 14/06/2012 by smith601 (1 review written)
Awesome. Its a really nice site. The Community boards are a fantastic help with experienced members giving up their time and expertise to help other people. (read more)
Visit genesreunited.co.ukGuest's Response to smith601's Review
Written on: 26/06/2012
I used to belong to this site. in the beginning it was really good, but gradually came to a halt with responses from other members. Then when the price doubled I discontinued my membership.
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★☆☆☆☆
“Happy to rip people off”
Written on: 10/06/2012 by jonesj99 (0 reviews written)
Thought I'd try it with a one month plainum membersip. It was ok but I did not wish to renew so thought my one month membership would expire, but memberships are automatically on a automatic renewal basis which many including me were unaware of. I was only aware after they took another months subscription which they would not return. They claim an email was sent 14 days before renewal giving the opportunity to cancel but this was NOT the case. Had a coupple of emails from them wanting me to... (read more)
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★★★★★
“Finding out about my family and who is in my tree ”
Written on: 06/06/2012 by Pinklypolly28
I love finding out who in my family plus to see where they come from and to see who they marriage and the family that they are as it is good as it show me where I come from and to learn about them and what they did for work they did. Plus it great to watch the family grow in front of my eyes and cannot wait to see they grow more (read more)
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★★☆☆☆
“Not what it used to be”
Written on: 28/05/2012
I used the site for some years from 2002, then didn't renew my membership for around 5 years. I went back to it this year - and I wish I hadn't. There are innumerable ongoing problems with the site, and a management team which doesn't appear to have the first idea of what they are doing. When I used the site in the early days, it was incredibly busy, and scarcely, if ever, had any problems. Now, hardly anyone uses the message boards, and it fails constantly. (read more)
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★★★★☆
“Some Advice from an Oldie”
Written on: 27/05/2012
I've been a continuous member since around 2003 - I pay under £10 per annum. I mostly enjoy using the site but, there have been mega probs since this time last year. Seems as though GR are trying to update to a more modern site but don't fully understand about genealogy. The Community boards are a fantastic help with experienced members giving up their time and expertise to help other people. Many good friendships have been made on this site. Sadly, GR do not often make 'big things'... (read more)
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★☆☆☆☆
“Just For Amateurs”
Written on: 10/05/2012 by Mellony
Subscribed to six months platinum service in anticipation of seeing what was behind the veil. Next thing I did was cancel the automatic membership renewal which is set to renew by default,Once the moneys gone it is gone!!! The Trees of 10 million GR members really should read 10 million registered visitors.One family member who also has visited this site has the same four trees with the same two or three names on them but put off by subscriptions. You can only see another members tree by... (read more)
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★☆☆☆☆
“Took my money ”
Written on: 08/05/2012 by Davvid
Took my money for pay to view and credited it to 1901 census.co.uk I didn't want that at all, this is stealing. I paid for one thing and got something completely different. Bunch of thieves! Don't give them your money. (read more)
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★☆☆☆☆
“Unuseable site”
Written on: 02/05/2012
At present the Genesreunited Site is unuseable and as far as I'm concerned they are taking peoples money under false pretences and something should be done about it....and quickly. Details added to my tree (TWICE) didn't save, so I gave up. Everytime I clicked on a diff person in my tree it came up with 'refresh or try again'. Tried to delete someone, same thing. Tried to access my contacts trees, came up with 'unauthorised access'. The site is slower than a wet weekend when you do manage to... (read more)
Visit genesreunited.co.ukGuest's Comment
Written on: 07/07/2012
I have just updated my information only to find loads of information is missing which I have spent many hours......I have just sent them an email, they have changed the set up of the whole thing not impressed.....if they dont change it or reply I will not be renewing my membership
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★★☆☆☆
“Why fix what was not broken?”
Written on: 12/04/2012 by Kabot (1 review written)
I am only a member on the lowest level and only use GENES REUNITED to record my tree now. I had no problems until they changed their site. Since the "new look" GR it is hopeless. It has multiple 'issues' and leaves me frustrated and fed up. One of the many problems is that it insists that you change all the dates to a new format with a max of 10 digits - but when you do this it says you have more than 10 digits (eg 12/10/1865) and won't accept it so you have to leave out things to record the... (read more)
Visit genesreunited.co.uk3Krs's Response to Kabot's Review
Written on: 30/04/2012
I agree completely !
The site has become completely unusable.
It refuses to update correctly and one wastes a lot of time adding data only to find that it has not been stored.
The program is forever indicating that it has not refreshed correctly .
I suspect that a lot of geneologists will move their data to another more reliable storage system.
APPALLING !!!
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Showing 11 - 20 of 45 Reviews
★☆☆☆☆
“does not work”
Written on: 09/03/2012 by Gilliy
Joined recently with the premium amount. So far nothing but a plain page with BAD REQUEST written on it. I did email to ask if I was maybe doing something wrong but nobody bothered to reply. I'm sorry but I would not recommend the site and I am very disappointed with the lack of response. (read more)
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★☆☆☆☆
“Slow and Frustrating”
Written on: 02/03/2012
Whilst I have no doubt that this is a very comprehensive resource the whole concept is spoiled badly by the speed at which the site operates. Having paid 6 months membership and been subject to one of the slowest websites I have had the misfortune to come across I could not possibly recommend this to anyone. The photos do not upload. Data that you enter in records just hangs and the website asks you to re fresh only to find no data has been entered. Unless you are a glutton for punishment... (read more)
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★☆☆☆☆
“THE GENES REUNITED SITE”
Written on: 09/12/2011
i have used this for 2 years it used to work fine it is now a disaster site i paid for 6 months full membership to date i have not bother trying to input new data for the last 3 months as i find this site unusable i have asked for my money back answer from this no no no in my opinion they do not deserve to be in business i would not recommend this site to anyone possibly this site is going into meltdown (read more)
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★☆☆☆☆
“Totally useless and they take money without consent.”
Written on: 30/07/2011 by rierie
I signed up in 2005 and it was fairly good, I found the site easy to navigate and found a couple of relatives, then completely forgot about it until January this year (2011) when I paid for 6 months membership because I remembered how useful it used to be, but this time round, the site was so difficult to navigate and I found there was too much on it and they expect you to pay for things that you can get for free on Ancestry and a few other websites, they kept sending me emails saying 'is... (read more)
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★★☆☆☆
“don't even think about it.”
Written on: 16/06/2011 by bilatb
joined 2 days ago, after 11 hours ** progress nil. asked for refund. told in no uncertain way, you will not have a refund....they have a problem with the system, so why not close it (as it is c**p)untill is is usable? Bolshy attitude if you contact. given instructions to keep back clicking, no use time after time.i was recomended by a friend but will not pass it on to anyone. gave me a 20 credits credit !!! cost me 30 to complain!, is that a pi** take or wot?? time wasting ,frustrating, and... (read more)
Visit genesreunited.co.ukGuest's Response to bilatb's Review
Written on: 25/06/2011
Well said, the admin are a law unto themselves, and yes it is about money and greed - not genealogy or members.
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★★★★☆
“New style but the site is now much less stable”
Written on: 12/06/2011 by silicondale (1 review written)
I have been using the Genesreunited site for several years and have been very happy with it, but recently they have tried to make it flashier. The result seems to be that it is now much less stable and reliable than it was. They seem to have big problems with it, as much of the site is down for maintenance this afternoon - a Sunday afternoon is presumably a peak time for this site so, whatever the problem is, it must be serious. There really was no need to 'improve' the site, which was... (read more)
Visit genesreunited.co.ukGuest's Response to silicondale's Review
Written on: 25/06/2011
Better data elsewhere, GR can't fix things until they get the £ sign out from their eyes.
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★★★★★
“A great site to discover all about the lives of your...”
Written on: 03/06/2011 by n1kk1_p (1 review written)
I was completely new to Family History and was told about Genes Reunited through a friend. I signed up as a FREE member and started adding names to my tree. Day by day I watched this unfold and was curious to find out more. Since becoming a full member I have added many more names to my tree, and the great record sets available are continuously helping me uncover more. I will definitely be sticking with Genes Reunited for my Family History search. Thank you for building such a great site. Nik (read more)
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★★★☆☆
“review of genes reunited”
Written on: 02/06/2011
Unfortunately, the site has not yet entered the 21st century in many ways. Its forums are not as well compiled as other family history sites such as, for example, http://www.rootschat.com/forum/index.php and http://www.yourfamilytreemag.co.uk/yft-forum/ The site developers would do well to look at those and other family history forum sites. It needs moderation. (read more)
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★★★★★
“Everyone should have a go!”
Written on: 26/05/2011
I have really enjoyed growing my family tree on Genes Reunited, so much so that I would now class it as a full-scale hobby. I have had subcriptions to other genealogy sites, but overall I would say the interface at Genes Reunited is much easier for beginners to navigate, and also the help people give if you get stuck can be priceless. Getting in touch with people who share your ancestors can be a real bonus, although it is a little disappointing if they don't answer you. The way the records... (read more)
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★★☆☆☆
“Genes Reunited Review”
Written on: 26/05/2011 by VivHerts (1 review written)
Genes Reunited (GR) does not listen to its members. It is not a social networking site but is a dedicated Genealogy/Family History website. The site is not moderated and cyber bulling has been rife in the past. This really needs addressing, especially moderation on boards. GR seems to think the older members are a pain in the rear. Many have been members since the conception of the original website 'Genes Connected' and have seen the so called 'changes' come and go. Members know when things... (read more)
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Showing 21 - 30 of 45 Reviews
★★★☆☆
“Has no direction”
Written on: 26/05/2011 by aileenmwallace
I have been a member of this site since conception but I find it now has little to offer. The admin is amateurish to say the least and the uploading of trees I have found never works properly. The searches, with exception of the family trees, are limited to England and Wales and very little else is offered. I now have 5 individual trees as my original tree became too cumbersome and I dread to think what would happen if I tried to upload it now. I continue paying my subscription but seldom... (read more)
Visit genesreunited.co.ukGuest's Response to aileenmwallace's Review
Written on: 02/06/2011
You don't mention the Community Boards Aileen. To me, these are the best part of GR....lots of helpful members with great expertise in searching. I have kept my tree at a reasonable size because I have no interest in extending it to unmanageable size. I use the site on a daily basis.
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Guest's Response to aileenmwallace's Review
Written on: 03/06/2011
I have the same problem, cannot get any further with genes reunited...
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★★★★☆
“Happy with site”
Written on: 25/05/2011 by Amazinggrace08
It is a great site, full of willing people who take the time to help and assist each other. I think it represents good value for money except possibly in the following instances: Hot Matches - These tend to only come through every few montsh and can't get past the letters A & B. It is very frustrating when you have over 4,000 people in your tree yet you don't receive any matches. Lack of Scottish records. Now that GR is owned by Bright Solid I was hoping that we would see some benefits in... (read more)
Visit genesreunited.co.ukGuest's Response to Amazinggrace08's Review
Written on: 26/05/2011
I cannot see the 'value for money' when there are different rates for people using the same service. Some people pay 4x as much as others. No other website sets a wall between its members.
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★★☆☆☆
“Deteriorated”
Written on: 25/05/2011
I find the site to be slipping in value, for what it has and for the price it offers I feel money is their object. It needs better communication between members and between admin, there are far too many discrepancies, not enough regulation. I feel the company needs to moderate the site yet they also need to keep an overall fairness to each member. Genes reunited has no equality with it's members, it tends to hold favourites and allows the membership cost to be thrown in the face of new... (read more)
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★★★★☆
“You get what you pay for.”
Written on: 25/05/2011
Genes Reunited is a good spring board into the world of Genealogy. Boards are simple to use, and the GR community offer free advice to those doing their tree.. Not as many resources as other bigger more expensive FH sites but this reflects in the basic subscription price. (read more)
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★★★★★
“Fab site, found lots of ancestors, well worth the...”
Written on: 24/05/2011
Fab site, found lots of ancestors, well worth the subscription. (read more)
Visit genesreunited.co.ukGuest's Comment
Written on: 25/05/2011
I couldn't agree more! I have used GR for 9 years now and have found lots of relatives. Ann.
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Guest's Comment
Written on: 25/06/2011
GR hasn't been going for 9 years.
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★★★★★
“Great records and easy to navigate. Also cheaper...”
Written on: 24/05/2011
Great records and easy to navigate. Also cheaper compared to other sites. (read more)
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★★★★★
“Great site, easy to use. Will definitely be...”
Written on: 24/05/2011
Great site, easy to use. Will definitely be recommending to friends and family. (read more)
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★★★★★
“helpful and so easy to use would recommend to anyone.”
Written on: 24/05/2011
helpful and so easy to use would recommend to anyone. (read more)
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★★★★★
“I joined Genes Reunited after watching Long Lost...”
Written on: 24/05/2011
I joined Genes Reunited after watching Long Lost family. Genes Reunited is a great place to srat your family history, they have a great community section and it is free to build yor tree. You only have to pay when you want to view records, but you can do that on a pay as you go basis which I find convenient. If I keep using the records I might take out one of their subscriptions as they seem to be much cheaper than Ancestry. (read more)
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★★★★☆
“GenesReunited is a pretty good web site. They have a...”
Written on: 22/01/2009 by Julie316 (40 reviews written)
GenesReunited is a pretty good web site. They have a lot of members so you are bound to find someone who shares your ancestry. I have had a lot of contacts off genes reunited whereas with Lost Cousins I've had two, and I was already in contact with one of them. By allowing you to join for free, you can see how many people have your relatives on their family tree. You need to pay if you want to contact someone or view their family tree details. You can control who sees your own family tree... (read more)
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Showing 31 - 40 of 45 Reviews
★★★★☆
“Not so good at finding all my relatives. Very good for...”
Written on: 08/10/2008 by janetthomas1950
Not so good at finding all my relatives. Very good for getting in touch with other members and existing family. Very helpful members. I often dont get the results I'm looking for but find them on other websites (read more)
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★★☆☆☆
“If the message boards were sorted out into a modern...”
Written on: 06/10/2008 by Gourmet (1 review written)
If the message boards were sorted out into a modern format that I am happy with (and if the topics stuck to genealogy) then it may be worth a visit for me.
Buying credits here is the most expensive way to do research I find - better use ancestry. Therefore I do not recommend Genes Reunited.co.uk.
(read more)
★★★★★
“I like the ease of use but unfortunately I can't get...”
Written on: 20/08/2008 by wench (1 review written)
I like the ease of use but unfortunately I can't get back before 1841. Overall, very good. (read more)
Visit genesreunited.co.ukGuest's Response to wench's Review
Written on: 25/05/2011
Very useful website and I have managed to "connect" to other GenesReunited members who are related to me.
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Guest's Response to wench's Review
Written on: 25/05/2011
The paying members of this website who help other members with their brick walls on the 'Find Ancestors' discussion board are fabulous I can say from personal experience with the help I have had there. Unfortunately the way the boards are operated by the company is not as fabulous. The new 'Find living relatives' board in particular is a waste of time and money for the people using it and a vexing situation for people concerned about personal privacy on the internet. Sadly it seems that the company is more interested in the fees paid by people drawn in by its publicity campaigns than it is in making their experience a productive one. Top marks to the members of the site but not so much to the company running it.
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★☆☆☆☆
“Losing meaning of site, turning into a social chat show ”
Written on: 01/08/2008 by squirral (1 review written)
Losing meaning of site, turning into a social chat show
Genealogy was the theme when it started but has been spoilt.
(read more)
★★★★★
“Genes Reunited is the best site I have been on to...”
Written on: 20/05/2006 by Bitza5
Genes Reunited is the best site I have been on to trace family members and to do name searches. It is a great all-rounder, unlike some sites where you have to pay just to start your family tree and look up names. I bet this site has the most paying members and non-paying members. I would be stuck without Genes Reunited. (read more)
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Guest's Response to smith601's Review
Written on: 21/06/2012
It was a good experience to read the articles and contents on this site.