Genes Reunited Reviews - www.genesreunited.co.uk

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Latest Reviews

“Would be nice to just be able to register!!”

Written on: 22/12/2013

Tried to register many times but keep getting bounced back to the registration page. Have followed the advice to clear the cache but to no avail. Perhaps the web page designer could slip in a little comment on why registration wont work… Read Full Review

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“bad”

Written on: 28/10/2013

recently joined,had it up to to my neck,no chance of money back having put my toe in water and been scalded. are they extracting the proverbial with the latest sensus,blanketty blank. … Read Full Review

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“GenesReunited - Member since 2003 - but no more..”

Written on: 25/07/2013 by Snook (2 reviews written)

I have been a happy member of GR since 2003. It's been a good site for the amateur (which I still am!) and I've enjoyed being able to build my tree, and the communications from other members have been very useful. It was a site that was easy to navigate and use, and very good value. My membership was renewed automatically each year, which was fine - and I was always informed when this was due to be deducted. However, a few months ago I was advised that my card details were now out of date and… Read Full Review

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Valeriaminus3's Response to Snook's Review

Written on: 27/08/2013

I have a problem too, again with a card that was no longer valid. I went on the site to renew but could not find a 'renewal' option, only a new month's subscription which is what I did with a different card. I went right onto the site, accessed some historical records then logged out. The next time I tried to view the records i was told I had to be a Platinum member to do so and referred me to the subscription page. To cut a long story short, I am at the point where my credit card company is going to investigate this, because the payment has clearly shown up in my monthly statement as genesreunited having been paid. This GR will not accept! When this has been resolved I will cancel my membership as I too have been a member since 2005, but no more. This is an issue which should be easily resolved when I sent them proof of my payment, but they just stonewall and ask me for credit card details to be sent to them in an e-mail, which they say is safe and which I do not!
P.

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“Avoid this website.”

Written on: 24/06/2013

I got a subscription to Genes Reunited but I soon found that I had made a big mistake. The tree that you set up is unwieldy to move around in. It is also incredibly difficult to see what relation people are to each other. If you click on someone else the whole tree view changed. So I started using the family tree on Ancestry. The search is very difficult and unless you know exactly how the name of the person is written on the document then it is almost impossible to find anything… Read Full Review

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“Rip-off”

Written on: 09/04/2013

Used to be a good way free of contacting people. Now it's just a money-drain… Read Full Review

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“Not The Best”

Written on: 12/03/2013

This is definitely not the best website for research .Yes,it's easy to build your tree but only if you already have plenty of information to begin.There is helpfull advice from some members who search for you and I have found a few usefull facts but they are not happy if you do anything wrong and they soon let you know.I have searched a number of names who I know to be on certain census but can't be found on genes reunited ,why I don't understand.Try Ancestry it's definitely the best ,more… Read Full Review

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“Very disappointed.”

Written on: 21/02/2013

Very frustrated and disappointed. Cannot find my Grandfather in 1911 and 1901 censuses even though they clearly appear in ancestry.co.uk A very complicated system… Read Full Review

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“lousy and incomplete information”

Written on: 16/02/2013 by Anotherdisappointeduser (1 review written)

A waste of money! For Birth records there is no day and date listed and I enrolled as a PLATINUM MEMBER! You can't filter for Male/Female lousy lousy lousy… Read Full Review

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“Useless”

Written on: 21/01/2013 by twilwin (1 review written)

This site is absolutely useless ! I was search for ancestors and came up ZERO every time. An absolute waste of money !… Read Full Review

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“Two weeks of chaos”

Written on: 02/01/2013

A colleague of mine recommended this site to me and and I had a look at what they could offer, they held themselves out to be a well run and well managed site, so I decided to join. The assistance you can get from the volunteers on the message boards is outstanding, however that is about the only good service provided as Genes Reunited personnel really need an intensive course in customer relations. For nearly the past two weeks the site has been in a state of total chaos, and after the… Read Full Review

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“angry being fooled by the promise that registration is...”

Written on: 12/11/2012

I dont mind sites charging for services thats fine. What make me angry is when a service says it free to register and then when you enter all your details and create an account only then do you find that you cant use the site without paying. Free to register implies some form of free access of a fremium service but apparently not? Destroyed any sense of credibility or trust for me. BYE… Read Full Review

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“Auto Renew, who knew”

Written on: 17/09/2012

Took a one month platinum subscription and was not really impressed when trying to research names and dates I knew as fact. Imagine my surprise when I apparently "auto renewed" my one month subscription. A reminder would have been an acceptable option, shame on you Genes Reunited, very underhand practice… Read Full Review

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“way to go”

Written on: 02/09/2012 by sailingby (1 review written)

No, no, no. During several years Genes Reunited membership 2 changes of ownership. ITV updates very good. Since take over by Scotland's BrightSolid the main idea seems to be to make money for Alex Salmond. After months of network chaos (now fixed) Gru embarked on a major makeover which after several abortive attempts now seems to be established. The website does not support the old 1024x768 resolution - vert. res. must be at least 900. No tablet / smartphone suport whatsoever. The site… Read Full Review

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“Not a patch on the old genes reunited.”

Written on: 04/08/2012

I have come back after a gap of a few years.I was surprised at the amount of changes taken place here.After a few hours I quickly learned that genes was not the site it used to be,and felt somewhat as if that spirit that made genes a great place had gone.If you want a family tree site with records then I suggest you shop around.Genes is now just another one of those sites and there are plenty of them out there… Read Full Review

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“genesreunited ”

Written on: 04/08/2012

This new tree is an absolute waste of time so many mistakes in it and they dont seem to give a dam… Read Full Review

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“Nice sites”

Written on: 14/06/2012 by smith601 (1 review written)

Awesome. Its a really nice site. The Community boards are a fantastic help with experienced members giving up their time and expertise to help other people… Read Full Review

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Guest's Response to smith601's Review

Written on: 21/06/2012

It was a good experience to read the articles and contents on this site.

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Guest's Response to smith601's Review

Written on: 26/06/2012

I used to belong to this site. in the beginning it was really good, but gradually came to a halt with responses from other members. Then when the price doubled I discontinued my membership.

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“Happy to rip people off”

Written on: 10/06/2012 by jonesj99 (0 reviews written)

Thought I'd try it with a one month plainum membersip. It was ok but I did not wish to renew so thought my one month membership would expire, but memberships are automatically on a automatic renewal basis which many including me were unaware of. I was only aware after they took another months subscription which they would not return. They claim an email was sent 14 days before renewal giving the opportunity to cancel but this was NOT the case. Had a coupple of emails from them wanting me to… Read Full Review

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“Finding out about my family and who is in my tree ”

Written on: 06/06/2012 by Pinklypolly28 (1 review written)

I love finding out who in my family plus to see where they come from and to see who they marriage and the family that they are as it is good as it show me where I come from and to learn about them and what they did for work they did. Plus it great to watch the family grow in front of my eyes and cannot wait to see they grow more… Read Full Review

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“Not what it used to be”

Written on: 28/05/2012

I used the site for some years from 2002, then didn't renew my membership for around 5 years. I went back to it this year - and I wish I hadn't. There are innumerable ongoing problems with the site, and a management team which doesn't appear to have the first idea of what they are doing. When I used the site in the early days, it was incredibly busy, and scarcely, if ever, had any problems. Now, hardly anyone uses the message boards, and it fails constantly… Read Full Review

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“Some Advice from an Oldie”

Written on: 27/05/2012

I've been a continuous member since around 2003 - I pay under £10 per annum. I mostly enjoy using the site but, there have been mega probs since this time last year. Seems as though GR are trying to update to a more modern site but don't fully understand about genealogy. The Community boards are a fantastic help with experienced members giving up their time and expertise to help other people. Many good friendships have been made on this site. Sadly, GR do not often make 'big things' about… Read Full Review

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