Hays www.hays.com Reviews
Summary
Find the perfect job or career for you with some help from our Recruitment Agency reviews.
In this section share your experiences with us about Hays Recruitment, how did they help you? Voice your opinions, whether positive or negative on issues that have affected you, customer service perhaps or the type of job roles they provide. Every detail is a contribution to helping yourself and others to compare the agencies available to help you climb that career ladder. Be informed to find the best job agency.
Media Gallery for Hays www.hays.com
Latest Reviews
★☆☆☆☆
“Don't touch with a barge pole!!!!”
Written on: 21/05/2013
Absolutely hideous experience. Initially was dealing with a very competent consultant who kept me up to date, answered all my calls (read more)
★★★★★
“I love Hays”
Written on: 18/05/2013 by Sexymarie
I signed up with Hats and within a week I've got a job. Out of all the other agency's they were the best. My consultant was very good the first job I went for I got. Can't understand all the bad reviews about them. (read more)
★☆☆☆☆
“Absolutely awful firm!”
Written on: 02/05/2013
I received a call from Hays after applying for a job online. The guy seemed nice, said he had seen my CV, they had already filled the position I was applying for, but a firm I had previously worked for were looking for someone. He then had me chasing my tail all day, calling every half hour, getting me to tweak this and that on my CV until it was the way he wanted it, and finally said he had 30 minutes to get mine and another two CVs round to the Office Manager at the firm concerned, as they... (read more)
★☆☆☆☆
“hays is awful imho”
Written on: 30/04/2013
stay away from these creeps and whatever you do as a person being interviewed for a job DO NOT SIGN ANY PAPERWORK! i met with one hays representative. the experience was disgusting. i walked out. hays wanted me to sign over the right to them to investigate confidential information as i was told re: credit, police check and more prior to any discussion about the job, furthermore, initial compensation discussed on the telephone prior to meeting was lower than what was advertised. what a... (read more)
★☆☆☆☆
“Finance Recruiters Calgary”
Written on: 26/04/2013
They don't even bother to return your calls or emails on leads. Poor attitude and unprofessional bunch. They have some very unprofessional and immature (out of school) recruiters. When you call them for questions it's like you are bothering them. Stay away... On the positive side, great website. Worst experience ever dealing with recruiters in Calgary. (read more)
Jjohnson12345's Comment
Written on: 14/05/2013
Wow that does not surprise me. I had the same issue with the same recruiting agency in the same department! Stay away from this inexperienced and unprofessional young recruiters in the finance team.
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★☆☆☆☆
“Don't waste your time”
Written on: 22/04/2013
Incompetent staff; rude on the telephone and half the time have no idea what they're talking about. Have sent me off to interviews after providing incorrect job descriptions (So interview was a complete waste of time). Have not assisted in any way shape or form with the job hunt; and have actually told me that I don't have 'relevant experience' for jobs that are effectively a summarised version of my CV. You begin to question if they ever read what you send them. Do yourselves a favour, save... (read more)
★☆☆☆☆
“Do not use their service !”
Written on: 19/04/2013
I have applied for multiple jobs since January this year. Everytime I apply for a job that Hays are recruiting for, I recieve a phone call from a guy with a horrible attitude, horrible commuication skills and no desire to help me back in to work. Hays are all about them selves. Not worth applying for a job if Hays are the recruiters. (read more)
★☆☆☆☆
“Why I tell people to stay the hell away from Hays.”
Written on: 15/04/2013
After my first two months as a "temp worker" with Hays Recruitment UK, I am fairly certain that this will be my last assignment with them. I like my job, but I really wish I had applied for it through Blueprint or any of the other agencies my colleagues work for, as they haven't had any of the hassle I have had right from the start. According to the interviews, I was to be paid for 40 hours a week. Even my contract says 40 hours, but I only get paid for 37.5. When I pointed this out, the... (read more)
★☆☆☆☆
“Stay away!”
Written on: 11/04/2013
Have dealings with this company, there is absolutely nothing good about them! They are rude as hell, they tell endless lies and they are just out to make money. And don't be fooled by the positive feed back on here! It will only be one of their employees writing some dribble to try and counteract the bad press. Absolute disgrace they should be shut down! (read more)
★☆☆☆☆
“Even Worse than worse of the Worse”
Written on: 09/04/2013
Hays will say and do anything to get out of a tight spot. They are not to be trusted at any cost. Avoid this agency. They are 100% focused on their commission, and have little or no regard for their contractors. I was told by the Principle Contractor that I had a job, actually I was specifically requested for the position. Hays however, at the last minute told me they had found a more qualified candidate, this is untrue, as I have checked the qualifications of the successful candidates, and... (read more)
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Showing 1 - 10 of 211 Reviews
★☆☆☆☆
“don't even bother”
Written on: 02/04/2013 by Suffolk_user
Complete waste of time. After reading all those bad reviews, I thought to myself, that it surely can't be that bad. I was so wrong. I was invited for registration back if February. And that's when it ended. I haven't heard back since. They completely ignore my emails. I strongly advise you not to even bother, save your time and go somewhere else. (read more)
★☆☆☆☆
“Shoddy”
Written on: 21/03/2013 by Jamestown (1 review written)
Twice they have called as they've seen my CV on line and twice they hang up on me. I'm 100% sure it was the same guy. Absolutely disgusting. Not sure which office he's from and the number comes up as blocked - how convenient for him. I guess it's a stats thing. Phones clients up to get his quota but is not interested in finding them work. Pathetic! Not even worth 1 star! (read more)
Professionalno1's Response to Jamestown's Review
Written on: 22/03/2013
Yep, they promise you as in my case a job in a month. One year after enrolling with them, they haven't called me once. When I did phone them on one occasion I was told the person ie conslutant was "too busy to call me", as truee as I've typed it they were the exact words. Quota filling is all agents are interested in and quick filling get their commision short term roles. No focus on the client ie you or me whatsoever. Half the jobs advertised are"pulled" ie they don't exist in the first place!
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★★★★★
“Why the nagative press?”
Written on: 20/03/2013
Ok firstly i must stress it pains me to see that people are providing duff feedback regarding hays. Ive worked for hays for around 5 years, Hassle free. I have worked for different sectors and never have had any issues. your all identifying issues, were you expecting to be spoon fed? we are all adults and making checks to ensure pay details and other stuff is sorted prior to employment is standard practice? isnt it? There are hundreds of apalling agencies on the market, most incompetent... (read more)
Professionalno1's Comment
Written on: 22/03/2013
Well after leaving 6 messages to a particular office following up on a job application, why hasnt the agent the decency to call a person back! They are rubbish! If there is no commission in it for the consultant they are not bothered to be curtious to clients and those looking for a job!
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★☆☆☆☆
“No response”
Written on: 15/03/2013
No communication from them. If this is professional then heaven help professionals looking for work. (read more)
★★☆☆☆
“How do they keep going?”
Written on: 15/03/2013
[name removed] at the Cheapside office sticks out like a sore thumb. Don't know how the rest of Hays sleep at night. (read more)
★☆☆☆☆
“Dumbfounded”
Written on: 13/03/2013
I had an interview today with HAYS IT the same night they contact my manager with staff to replace me but they havnt even found me a job yet they are trying to fill my current role! (read more)
★★★★★
“BRILLIANT BRILLIANT BRILLIANT”
Written on: 08/03/2013 by sh00792
Thank you to the Reading team. Great how you changed my career into what i wanted. Met at an open day, stayed in phone contact for a few weeks, told them the job i wanted, went in to meet for another face to face chat, got an interview the day after and a job offer the same day! I recommend HAYS to everyone that wants to be put in the right job for them!!! (read more)
★☆☆☆☆
“Hays Recruitment are unprofessional time wasters”
Written on: 04/03/2013
I am a seasoned industry professional who has recently relocated to a major city in Australia. I accepted an offer from Hays for a contract in state government upon arrival in Melbourne. Initially my agent was helpful and played a role in overcoming some minor hurdles. We submitted a daily quote to the client who had instructed the rate was for a 38 hour week. The client required an ASAP commencement and accepted the quote straight away. For the first three days, my manager didn't even... (read more)
★☆☆☆☆
“Worst of the worst”
Written on: 06/02/2013
Boy, there are some bad agencies around in London but Hays must be the worst. The so-called registration meeting was a total waste of time but a few weeks later they got me some temp work. The first week it was £2.00 less an hour than they promised so I queried this. For the next 6 weeks they did not pay me at all and I had to borrow money from my sister to pay the rent. Then I got paid for one week but not the missing 6 weeks. So then I resigned and they had the nerve to say it was... (read more)
★☆☆☆☆
“Worst agency (believe me I have worked with many agencies)”
Written on: 01/02/2013 by nssmiss
I have temped a lot and worked with pretty much all the main high street recruitment agency brands as well as some lesser known brand and must say Hays is certainly the worst. Here are some of my experiences; 1) I first worked through Hays when I was 20 in 2006. After six weeks Hays still had not paid me and I was unable to pay my rent which was compounded as my previous employer had not paid me for 3 months before the business closed. Hays non payment of wages was the final straw to make... (read more)
Somethingwillturnup's Response to nssmiss's Review
Written on: 06/02/2013
Hope things are working out better for you. Wish I had read these reviews before I got shafted by these people.
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Showing 11 - 20 of 211 Reviews
★☆☆☆☆
“No Management Control, Blame the contractors using...”
Written on: 31/01/2013
I like them when they believe you are the best candidate, and are going to earn them money by getting hired. If not you are just another bother some person. Agencies that employ people who have no idea about the job they are trying top fill. Reception no idea of are you a possible client. Management?! none, why should there be it makes money without trying. They play at it. Contractors donot care as long as they are cheap and get the person required. Telephone call send your CV I have a job... (read more)
★☆☆☆☆
“Unprofessional, rude and unreliable ”
Written on: 31/01/2013 by adywords (2 reviews written)
I went for an interview with Hays, their total process was really bad. They make themselves out to be something big and so professional. It was just all bad and the guy doing the recruitment seemed clueless and incompetent. We met one of the senior managers and he seemed quite stupid as well. If you want to get the biggest bunch of idiots in Hays, then go to their office in London. I would not recommend working for them or with them in any professional or personal capacity! In the end I got... (read more)
★☆☆☆☆
“Just wasting time for a professional !”
Written on: 18/01/2013
Totally agree with all other reviewer, I'm a Freelancer (Designer Engineer) and I've been in contact with their agencies in Belgium and Germany for the last few months. It really seems they contact you just to only report they did it. My bad experience is mainly with their German site, three of them contacted me but after they do not reply to my emails neither give me the information I ask. Impossible to collaborate in a professional manner with them, just wasting time, inadmissible. (read more)
★☆☆☆☆
“Not Happy”
Written on: 14/01/2013 by newstart
Finally Hays have found me a short term temp job, a year after I had registered. However, the job is to start tomorrow and I am without any information about the job, whom I am reporting to, what the hours of work are and some very misleading information about parking. At least they have let me know the address of the company though. They were supposed to send me a email with the information before the weekend but nothing has arrived and despite me trying to contact them and leaving them... (read more)
★☆☆☆☆
“Stay away, nothing but time wasters!”
Written on: 10/01/2013 by emmyjane (1 review written)
So reviewing from a slightly different side of things to the others here. My experience with Hays relates to actually trying to get a job with them to become a recruitment consultant. So all in all, I knew from the start it would be a long process, but figured that it would be worth it to have a well paid job at the end of it. First I had the telephone interview, then I had a two hour face to face interview in the town in which I applied to be based. After this I got through to the... (read more)
Ncoco's Response to emmyjane's Review
Written on: 23/01/2013
What town was it that you tried for a vacancy in? I have a phone interview tomoz and am worried hat they wont be recruiting in my town :(
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★☆☆☆☆
“rip ofFfF”
Written on: 22/12/2012
I have worked for them for 2 weeks! My account wasn’t setup, after lots of calls and emails, the account was sorted out but with many errors: Your NIN will be TN XX XX XX M/F and they will (pay )deduct TAX, which in my case make me Working illegal in this country, I have my own LTD and pay my own TAX. So you end up paying TAX twice. So: no communication, bunch of jokers, and extremely low rates. (read more)
★☆☆☆☆
“2:2 arts graduates hiring for management positions”
Written on: 21/12/2012 by sankadaman (1 review written)
This agency is one of the worst or if not the worst recruitment agency in UK. I have gone for an interview for a service administrator role in late November, 2012 and I sat for the initial interview after which I signed their agreement. I was told at the end of the interview that I will be sent an online test to check my MS excel competency within the next week. I have been waiting for the test ever since and I have tried to contact the person in charge of recruiting for the position a... (read more)
★☆☆☆☆
“AWFUL customer service and NO communication”
Written on: 15/12/2012
I got my first phone call and AFTER telling them I couldn't talk as I was a work. They ignored me and continued to ask me questions. Which AFTER they has finished told me it was a phone interview... Then the day after I was offered the job. And the day after that I accepted! Then it all went wrong. They were made aware I needed to give 4 weeks notice. They were also told that a few of my previous jobs may not be around anymore due to companies going bust. But they simply ignored me. It... (read more)
★☆☆☆☆
“Incompetent”
Written on: 14/12/2012
I applied for a OHS job through Hays Perth Office and only to be told that my experience and Qualifications were not what the client wanted. I then contacted the client and was employed straight away.I explained that Hays had nocked me back for the job, The company apologised and decided not to use them again. This is why the unemployment rate is so high if the recruiters can't do their job properly then no one will be employed. (read more)
★☆☆☆☆
“awful unprofessional”
Written on: 12/12/2012
The agents were unprofessional and it seems a corporate problem. I dealt with them in London and they were 'fair' but the Perth office is diabolical. Their destructive negative feedback destroys your confidence. It is all one sided for the client. (read more)
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Showing 21 - 30 of 211 Reviews
★☆☆☆☆
“Communication failures”
Written on: 30/11/2012 by Mariner7
This agency surprises me how they stay in business, they are so bad at communicating that they remind me of spoilt children who refuse to speak to each other. Given the opportunity, I would shut them down for poor organisation, failure to communicate, and inept management. (read more)
★☆☆☆☆
“Lack of basic courtesy”
Written on: 27/11/2012 by NigelOfKent (1 review written)
I registered with Hays recruitment in 2010 and did not receive a response until October of this year (2012). I was offered a registration interview which I was not able to keep because of transport disruption. My efforts to telephone and rearrange my appointment were unsuccessful - the person who took my call could not rearrange the appointment themselves and declined to pass on any messages. I did not hear from Hays again, despite numerous telephone and email requests for a new... (read more)
★☆☆☆☆
“Bulk IT recruitment by Arts majors”
Written on: 25/11/2012
Hays Recruitment are a bulk recruitment agency with a reputation to go with it. They play all the tricks in the recruitment book so beware, deal with em but treat them with caution. Make sure you play them before they pick on any sign of weakness. Hints -Their senior agents, make sure you check their credientals. They have IT agents with degrees in Arts from adelaide uni who don't know what they are talking about but have a nice voice...usually female. -So be careful talking to their agents... (read more)
Whohaa's Comment
Written on: 25/11/2012
Its so interesting to read these reviews they're either 1or2 starts or 5...what does that tell you ?
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Afterglower's Comment
Written on: 30/11/2012
It tells me that Hays, like virtually the rest of the UK recruitment industry is at best useless and at worst full of rubbish who make Estate Agents seem like angels.
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★☆☆☆☆
“Waste of time.”
Written on: 21/11/2012 by Hyoung_87
Applied for a job hosted by them through the Direct Gov site. I got contacted saying it was already full but they said they would pass my details on to the Wigan department even asked why I was unemployed and asking me details that they had on my CV. So yeah the guy from Wigan calls me saying they have positions for me but I have to register so I was okay so I did and not heard anything since.Also told me don't let it get you down that you're not successful in your applications. DON'T WASTE... (read more)
★☆☆☆☆
“Awful Agency”
Written on: 20/11/2012
My advice is to try to avoid using this company. Unfortunately, I had to as the international school that I was applying to uses their London office. The process took months and involved a lot of paperwork (this was AFTER I had been offered the job), most of which was very expensive and a waste of time. I had to submit most of the paperwork twice, sometimes even three times as it would get lost or the company would deny I ever sent it. The staff that I came across were rude and would do... (read more)
★☆☆☆☆
“If i could vote less than one star, i would.”
Written on: 15/11/2012
Such a terrible experience, the process of registering and verifying yourself with Hays is slow and very old fashioned, its the 21st century and the process could be made a lot simpler. When i did eventually get verified, Hays did not even find me the job i am currently in, it was by pure luck i knew there was a position available and submitted my own CV for the post. I was told several names of people who were my consultant, only to find out it was none of them. However it was someone who... (read more)
★☆☆☆☆
“Worst Communication”
Written on: 27/10/2012
First to contact you, but then never follow up afterwards. They are at the top of my list for worst communication EVER! Spoke to 3 recruiters and none of them knew what they were talking about. Maybe Hays should hire people who actually have experience. Why would I want people helping me find a job when they obviously don't even know how to do their own? DO NOT DEAL WITH THEM. Complete waste of time! (read more)
Housecarl1's Comment
Written on: 30/10/2012
After attending an initial interview with a hays recruiter and taking various certificates and documents for them to process onto their data bank,I was told ,after not hearing from them for a number of weeks,that they had lost them all.Says it all really.
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Maltiecowie's Comment
Written on: 30/10/2012
do u all sponsor people from ouside your country eg- the caribbean
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Roxanehumphries's Comment
Written on: 12/11/2012
I have worked for Hays in the past...I was made redundant around 6 months ago...I thought that if I resigned with them that they would help me find temporary/permanent employment so that my bills can be made...after being registered with them for around 3 months I kept seeing jobs advertised on seek and mycareer that I am qualified and experienced to do...when I asked my Consultant why I was not being put up for these positions, I was told that they were too busy to ring people and that it was up to me to find their advertised jobs and contact them in regards to being put forward for the prospective position...I've worked in temp jobs for various agencies over the last 23 years and have never experienced this laxidasical approach to help prospective employees - I have since tried to apply for jobs advertised by Hays and have had no response as whether I've even been considered for the position - do they really have jobs to give people - or does it just look good that they are advertising jobs and it's really good for their statistics to have candidates on their database...How does this help me - I am still jobless - I still have bills coming in - how am I supposed to support myself when there are agencies like Hays that don't give a damn about their Candidates - meanwhile I'm getting further into debt - tell me how this is a lucky Country (tell me when I can have job security, be out of debt and actually be able to start to live my life without the added stress of no employment) I know everyone is worse off than me - what happens when I'm homeless and declare bankrupt???
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Tryhard's Comment
Written on: 10/12/2012
I know exactly what you are going through. I just dont understand how they play with your emotions and they say they will come back to you with feedback. They never do and rarely do they offer you a position even though they keep saying they will have something coming through this week next week whenever. They are so cruel. I am exactlfy in your situation at the moment, and all I keep thinking about Xmas and how I will be paying my next bill. I know I am a good worker, loyal and will go that extra mile for my job. I am never given a chance to show and I do not know what the next step is. I do not like calling them as they make me feel like a needy and annoying person. I wish they were regulated so I could go and voice my opinion to a government department so some action would be taken agains these scam agencies. In fact I think the government has put them out there on purpose since they disposed job hunting from centrelink. So all those fake jobs the agencies post on SEEK make the government look good in unemployment statistics. THE JOBS DO NOT EXIST, they are just fishing for your cv and your referees in order for them to extract work connections through your referees so they could earn their commission. I hope you have been successsful in your recent hunt for a job. As I understand the frustration and the disappointment you are going through.
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★☆☆☆☆
“Worst I have ever seen”
Written on: 26/10/2012
I found 3-4 jobs on their site, called the number on the Ads and every time I was told they will call back. All I had was a quick question about the role. Tried to call them and talk to the agent for 3 days and no answer I emailed and even they did not answer the email. Don't waste your time with them if you are in Australia! (read more)
★☆☆☆☆
“Very poor customer service and also rude staff in...”
Written on: 18/10/2012
Hays Staffing downtown Toronto (Adelaide and Younge): waste of time to go to meet with them - they do not follow up with their clients, they are not very professinals. They also get upset if you email or call them to follow up, very rude people. An unhappy Toronto client (read more)
★★★★★
“Interview Fri, Job Monday”
Written on: 18/10/2012
Finished University, signed up on a Tuesday, had an interview on Friday, started new job on Monday. Also had lots of good advice and tips for interviews. (read more)
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Showing 31 - 40 of 211 Reviews
★☆☆☆☆
“Hays suit themselves”
Written on: 13/10/2012 by homer2012 (1 review written)
I don't know who these 'very happy, over the moon' individuals are but I can only think they are applying for low end admin jobs. 10 months and Hays have come up with one job from a regional office and absolutely zero jobs and zero calls for anything else. I'm at the top end of my profession, able to work locally and globally yet not once have I been contacted re vacancies they have in my and other areas. They are always 'on a call', 'in a meeting' , or 'away from their desk' when you... (read more)
★☆☆☆☆
“waste to time”
Written on: 11/10/2012 by nisha1
I had a meeting with one of the consultants from Hays recruitment for IT jobs in london. The meetin went on for an hour or so and I'm absolutely not happy with amount of unwanted information I was supposed to give them, well before even arrangin an interview for me like references and stuff. Apart from that the consultant had little or no knowledge about IT and she would ask detailed questions on technical stuff and then go on askin me of what is the difference between this programming... (read more)
★★☆☆☆
“Hays are usless!”
Written on: 08/10/2012 by kiki43
After my interview with Hays it took them weeks to contact me back. I tried calling them and emailing them and I was just ignored. They finally contacted me a couple of months later offering me work, but they were very slow and only had 1 or 2 jobs here and there, and they said they would have local work for me but they keep sending me to places past the city, and there would always be some mishaps with my timesheets and payments. Now I have not heard from them in the past few weeks and have... (read more)
★★★★★
“Another great job ”
Written on: 18/09/2012 by Jess88
Hays have placed me in my last four temp role, i was just offered the perm role to start Monday, i was really happy to be starting but the money was a little less than my temp rate, I called my consultant and she got me a pay rise in one phone call and she understood where I was coming from. It was only a few dollars per hour, but everything counts. I had this same senaro in another role when I was working for another agencies only a year ago, that consultant started abusing me and told me... (read more)
★★★★★
“Hays are Great!!”
Written on: 18/09/2012 by Mazza1 (1 review written)
I have been with Hays in Glasgow since May 2012,they are the most professional agency that I'm with. They have given me the most work with some lovely companies here in Glasgow. The other 5 recruitment agencies I'm registered with are useless, they are all over you like a rash in the beginning,& your the best thing since sliced bread,and then they lose interest and don't want to know. I have 20 years of solid Receptionist experience and I'm looking for a perm job(hopefully before... (read more)
★★★★★
“Very happy!! ”
Written on: 03/09/2012 by Linda-d
I registered with five agencies when I was looking for work, one missed our interview because they apparently don't have any time management skills. Two were a disaster and had no idea about what they were recruiting for, I'm a Senior contract administratior and one very young girl thought I was in administration and started telling me about a role at 50k + super, at the time i was on 150k +super. (I was extremely offended) Another got me all the way down to the office to tell me they had... (read more)
Bouncer45's Response to Linda-d's Review
Written on: 07/09/2012
your the only one...every interview i have ever been for with hays has been a absolute farce!
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★★★★★
“Great speed to market time!! ”
Written on: 30/08/2012 by Johnh-
I hired hays and three other recruitment company's to find me five temp staff for my department. I have 10 resumes in half a day interviews eight and hired five, to my surprise all eight resumes matched my needs and requirements I would have understood if a few didn't match as it has always been a difficult role to fill. Three days after hiring my five staff I had a call from IPA another company I had called because they sent me one resume that was rubbish and I never heard for the other... (read more)
★★★★★
“I got the job of my dreams!!! ”
Written on: 30/08/2012 by Thanks-
My consultant was amazing, from the first call!!!I had some bad experiances in the past with other recruitment company's and was a little stand off at first. My consultant was excellent she explained the process extremely well and I knew everything that was happening all the time, she would call to just say she has not heard from her client.. Wow At interview she told me all about the position even the bad things about the role and I felt like we were really working together.. I went... (read more)
★★★★★
“Questioning previose reviews..... ”
Written on: 19/08/2012 by Ashley-g
I have been placed by hays three times over the last 15 years, twice I had the same consultant and the last time I moved interstate so had a new consultant. I have always found them to be professional and heads above their competition. The last review written got me thinking that some reviews may be written by Hays competition. The reson I say this is because Im also a qual accountant and both of my previose consultants only recruit for senior accounts roles, they don't do sales role, ... (read more)
★☆☆☆☆
“Rubbish, rubbish thick and rubbish”
Written on: 15/08/2012 by BarryCalc
They had no idea what job I do or market I work in. Absolute time wasters... tried to offer me a sales role in financial services.... i am a qualified accountant!! (read more)
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Showing 41 - 50 of 211 Reviews
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Backcourt09's Comment
Written on: 05/05/2013
Sorry to hear about your experience, that's shocking!
I am in the process of going through the exact same thing, so I feel your pain! Thanks for posting this, I plan on contacting the manager of the office of the guy I was contacted from, and if I don't get the answers I'm looking for, I'm going to take it to the head offices! People can't be allowed to get away with stuff like this!!!