Hays Reviews - www.hays.com

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★☆☆☆☆
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Summary

Find the perfect job or career for you with some help from our Recruitment Agency reviews. In this section share your experiences with us about Hays Recruitment, how did they help you? Voice your opinions, whether positive or negative on issues that have affected you, customer service perhaps or the type of job roles they provide. Every detail is a contribution to helping yourself and others to compare the agencies available to help you climb that career ladder. Be informed to find the best job agency.
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Latest Reviews

★☆☆☆☆

“Atrocious”

Written on: 26/08/2015 by 390Collier (1 review written)

When I first registered I was promised work. This never materialised and I had to ring to check I was starting on the date set. They would not have rang and I would have turned up to the site for no reason. The final straw was when they offered to pick me up to take me to work. I waited for 45 minutes in the rain (at the agreed location) with a bag containing items I believed I would need for that job. That was on the 25th August 2015. Therefore 0/5; however not an option but you get my point… Read Full Review

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★☆☆☆☆

“The worst place I have ever worked”

Written on: 17/08/2015 by KysonHansen (1 review written)

I began working for this agency 4 years ago. They claim that there is clear structure in terms of promotion, earning potential and KPI's. During my time in this extremely unprofessional and bullying environment I saw some excellent staff get miss treated, bullied by 'management', spoken to in an extremely under hand and humiliating way. It's the norm in this business to see your colleagues cry at their desks, support is low as managers are often not paid a managerial salary... In stead staff… Read Full Review

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★☆☆☆☆

“They do not pay on time. They are dishonest unprofessional”

Written on: 16/08/2015

It is week number three and I have still not been paid in spite of being promised a weekly payment. They are very unprofessional and dodgy about disclosing that their fee includes VAT something that no other agencies mask and hide. I always have that feeling that they are dodgy. Only care about what is in it for them, and not about much else. I would avoid using them. Also on other roles they have sent me to interview for, they did not even have the common decency or curtesy to follow up with… Read Full Review

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★★☆☆☆

“Poor communication, only interested in themselves”

Written on: 12/08/2015

By pure fluke, this agency got me a job a couple of years ago. When they knew there was a reward in it for them, i.e. their commission, they were all over me like a rash. Two years on, when I apply for jobs via them, even emailing the person in question directly with my CV and asking to work with him again, not even an acknowledgement. Agencies all have a reputation for only caring about themselves and wanting to line their own pockets. This lot certainly fit the bill perfectly. Avoid if you… Read Full Review

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★★☆☆☆

“Unable to Keep Callback Promises”

Written on: 23/07/2015 by 214Delaney (1 review written)

Hays Agents were very supportive and friendly at the preliminary sign-up stage. Following an assessment afternoon for the job that had initially drawn me to the agency, one of the Hays assessors committed to a call back for each applicant the next morning despite having other plans. Upon not receiving any response, I contacted the agent to whom I had been assigned, and was informed that the two employees in charge of that application bracket were in London. Fair enough; the agent promised a… Read Full Review

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★☆☆☆☆

“Unprofessional and never apologise”

Written on: 22/07/2015 by Beebece477 (1 review written)

As an employer I have had two negative experiences recently. The first issue was an email asking if they could help find a replacement for one of my employees who had recently left. Unfortunately the person they named had actually not even told us they had a new job as they had only found out that day. This was very unpleasant and awkward for the employee concerned. When raised with the consultant they were totally unrepentant even though I am sure that there should be issues with data… Read Full Review

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★☆☆☆☆

“Bunch of liars”

Written on: 20/07/2015 by Ciara1990 (1 review written)

I contacted Hays regarding a role and spoke to a consultant who after reading my CV said I was the ‘perfect candidate’ for this role. I was then told to come in to the office and sign up on their register. I met with the consultant who said she would put my CV forward the next day, as they were interviewing at the end of the week. I didn't hear anything from Hays for a week, so I decided to contact them myself and I was told that they hadn't heard anything and that they would be in touch… Read Full Review

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★☆☆☆☆

“Cindy Mead Rude and unprofessional ”

Written on: 20/06/2015 by Brooke439 (1 review written)

I would like to say if anyone is thinking about apply to Hays Recuritment at Brisbane DON'T I have been turned away Twice now because I was rude, not very nice all because someone at Hays Recuritment changed my application details Do not apply to them Especially the senior manager of Hays Recuritment Brisbane… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 05/06/2015 by Kyson271 (1 review written)

I registered with hays education Cardiff in April paid for my dB's it is now June I have called to see what's happening I had sorry person dealing with your file is on holiday, then I get we need more info in your file, but no one called to ask for info. I gave references they then called this week June to say there was a gap in my time line I need to show why I explained I had taken some time off because my partner had a heart attack they contacted my character referee to ask was it true and… Read Full Review

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★☆☆☆☆

“worst agency ever”

Written on: 29/05/2015 by topmanzz (1 review written)

I have signed a contract for £10/h, 39.5h/week which should get me about £330/week. Hays signed me up to umbrella company and I end up with £260/week which I wasn't happy with. I have asked to swich me to PAYE and Hays reduced my hourly rate to 8.97 and I end up earning £230/week!!! I have left job next working day after receiving that pay.  be aware!!!!… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 05/05/2015 by Carolyn69 (1 review written)

I resent having to give Hays Recruitment even one star. Offered only temporary asignments at a rate only to be laughed at, and resorted to lying to fill a vacancy. Ignored when requested details of permanent positions. Total waste of time and effort… Read Full Review

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★☆☆☆☆

“Did not seem interested in helping whatsover”

Written on: 02/04/2015 by Beach253 (1 review written)

I contacted Hays because our company needs a number of temporary employees to man a stand at an exhibition. When I rang Hays I was consecutively given 4 different phone numbers and told I had called the 'wrong department' despite having been given that number by the last Hays employee I spoke to. The customer service was appalling, they really did not seem even slightly interested in my enquiry. I definitely would not recommend them to handle such an important aspect of by business based on… Read Full Review

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★☆☆☆☆

“Waisted my time and ruined my references”

Written on: 01/04/2015 by Ryder128 (1 review written)

The only agency who I have ever given my references was Heys. They started calling my line manager, who from them found out that I'm looking for another job. Wasted my day asking me to come and see them. The meeting consisted of filling the form, and asking me details about my referees and my other upcoming interviews. They did nothing to help me and they succeeded in alienating my former line manager and forever ruining my chances of getting positive reference from him. I'm very disappointed… Read Full Review

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★☆☆☆☆

“Do Not Return Calls ”

Written on: 26/03/2015 by 475Smith (1 review written)

Very Sad Agency, do Not waste your time with this organisation. After call the office number its a collection of information, delays , they are on another call , no in the office , away from his desk , take a message , Not in. and if you request to ring them on their mobile number , i don't have it, i'll try again ,they are not answering their phone - until finally they give it to you, and then you get a message service and still no return call. … Read Full Review

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★☆☆☆☆

“Pestered Before "Registration" - Nothing After...”

Written on: 26/03/2015 by 9Salisbury (1 review written)

Phone ringing off the hook - "putting you in for jobs". "Must come in to Office & Register first". After a month of pestering (because I must've been in high demand?) In to office & grilled over how previous roles came about? who you reported to? Must provide 2 referees? etc. 2 Months since "Registration". Nothing. Nothing. Nothing. Don't waste your time… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 25/03/2015 by Graham295 (1 review written)

Hays is advertised like a serious agency where contractors and job seekers don't run the risk of wasting their time...well...I have called so many times so many Hays agents while chasing a role posted on their website and all the roles I was asking information or wanted to apply for, just all of them I'm serious, were gone, already filled, just obsolete. Don't waste your time and avoid them, among the worst really… Read Full Review

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★☆☆☆☆

“Low paid jobs, loads of promises...”

Written on: 21/03/2015

Worst agency ever. Money not paid on time, they promising miracles, none of this coming through. Don't waste your time. Heathrow office… Read Full Review

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★☆☆☆☆

“Don't waist your precious time with Hays”

Written on: 05/03/2015 by 395Bruce (1 review written)

Lies and unprofessional. … Read Full Review

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★☆☆☆☆

“3 months later, still not paid”

Written on: 02/03/2015

Worked for a London council via Hays (the central London branch) one Friday in December 2014; the guy told me I'd have a chance to work the following week as well, but the council had apparently already decided they wouldn't need us floorwalkers for the second week. He also told me I needed to buy a hi-vis vest despite the council handing them out onsite. Even though I jumped through the necessary hoops of texting a specific mobile number as I set off for work, arrived at work and left work, he… Read Full Review

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★☆☆☆☆

“The truth about Hays in Perth”

Written on: 19/02/2015

Recently a position of Procurement analyst(Perth) got advertised on numerous career websites. I prepared a professional resume and cover letter and applied for the role through Hays, I thereafter emailed the contact agent directly with my credentials and provided my contact details. This went on for sometime and I never heard from her. I decided to prank her and she gave a conflicting story, first she started by stating that she wasn't aware of the advertised role. Thereafter she claims the… Read Full Review

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