Hays Reviews - www.hays.com

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★☆☆☆☆
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Summary

Find the perfect job or career for you with some help from our Recruitment Agency reviews. In this section share your experiences with us about Hays Recruitment, how did they help you? Voice your opinions, whether positive or negative on issues that have affected you, customer service perhaps or the type of job roles they provide. Every detail is a contribution to helping yourself and others to compare the agencies available to help you climb that career ladder. Be informed to find the best job agency.
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Latest Reviews

★★☆☆☆

“Unable to Keep Callback Promises”

Written on: 23/07/2015 by 214Delaney (1 review written)

Hays Agents were very supportive and friendly at the preliminary sign-up stage. Following an assessment afternoon for the job that had initially drawn me to the agency, one of the Hays assessors committed to a call back for each applicant the next morning despite having other plans. Upon not receiving any response, I contacted the agent to whom I had been assigned, and was informed that the two employees in charge of that application bracket were in London. Fair enough; the agent promised a… Read Full Review

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★☆☆☆☆

“Unprofessional and never apologise”

Written on: 22/07/2015 by Beebece477 (1 review written)

As an employer I have had two negative experiences recently. The first issue was an email asking if they could help find a replacement for one of my employees who had recently left. Unfortunately the person they named had actually not even told us they had a new job as they had only found out that day. This was very unpleasant and awkward for the employee concerned. When raised with the consultant they were totally unrepentant even though I am sure that there should be issues with data… Read Full Review

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★☆☆☆☆

“Bunch of liars”

Written on: 20/07/2015 by Ciara1990 (1 review written)

I contacted Hays regarding a role and spoke to a consultant who after reading my CV said I was the ‘perfect candidate’ for this role. I was then told to come in to the office and sign up on their register. I met with the consultant who said she would put my CV forward the next day, as they were interviewing at the end of the week. I didn't hear anything from Hays for a week, so I decided to contact them myself and I was told that they hadn't heard anything and that they would be in touch… Read Full Review

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★☆☆☆☆

“Cindy Mead Rude and unprofessional ”

Written on: 20/06/2015 by Brooke439 (1 review written)

I would like to say if anyone is thinking about apply to Hays Recuritment at Brisbane DON'T I have been turned away Twice now because I was rude, not very nice all because someone at Hays Recuritment changed my application details Do not apply to them Especially the senior manager of Hays Recuritment Brisbane… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 05/06/2015 by Kyson271 (1 review written)

I registered with hays education Cardiff in April paid for my dB's it is now June I have called to see what's happening I had sorry person dealing with your file is on holiday, then I get we need more info in your file, but no one called to ask for info. I gave references they then called this week June to say there was a gap in my time line I need to show why I explained I had taken some time off because my partner had a heart attack they contacted my character referee to ask was it true and… Read Full Review

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★☆☆☆☆

“worst agency ever”

Written on: 29/05/2015 by topmanzz (1 review written)

I have signed a contract for £10/h, 39.5h/week which should get me about £330/week. Hays signed me up to umbrella company and I end up with £260/week which I wasn't happy with. I have asked to swich me to PAYE and Hays reduced my hourly rate to 8.97 and I end up earning £230/week!!! I have left job next working day after receiving that pay.  be aware!!!!… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 05/05/2015 by Carolyn69 (1 review written)

I resent having to give Hays Recruitment even one star. Offered only temporary asignments at a rate only to be laughed at, and resorted to lying to fill a vacancy. Ignored when requested details of permanent positions. Total waste of time and effort… Read Full Review

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★☆☆☆☆

“Did not seem interested in helping whatsover”

Written on: 02/04/2015 by Beach253 (1 review written)

I contacted Hays because our company needs a number of temporary employees to man a stand at an exhibition. When I rang Hays I was consecutively given 4 different phone numbers and told I had called the 'wrong department' despite having been given that number by the last Hays employee I spoke to. The customer service was appalling, they really did not seem even slightly interested in my enquiry. I definitely would not recommend them to handle such an important aspect of by business based on… Read Full Review

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★☆☆☆☆

“Waisted my time and ruined my references”

Written on: 01/04/2015 by Ryder128 (1 review written)

The only agency who I have ever given my references was Heys. They started calling my line manager, who from them found out that I'm looking for another job. Wasted my day asking me to come and see them. The meeting consisted of filling the form, and asking me details about my referees and my other upcoming interviews. They did nothing to help me and they succeeded in alienating my former line manager and forever ruining my chances of getting positive reference from him. I'm very disappointed… Read Full Review

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★☆☆☆☆

“Do Not Return Calls ”

Written on: 26/03/2015 by 475Smith (1 review written)

Very Sad Agency, do Not waste your time with this organisation. After call the office number its a collection of information, delays , they are on another call , no in the office , away from his desk , take a message , Not in. and if you request to ring them on their mobile number , i don't have it, i'll try again ,they are not answering their phone - until finally they give it to you, and then you get a message service and still no return call. … Read Full Review

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★☆☆☆☆

“Pestered Before "Registration" - Nothing After...”

Written on: 26/03/2015 by 9Salisbury (1 review written)

Phone ringing off the hook - "putting you in for jobs". "Must come in to Office & Register first". After a month of pestering (because I must've been in high demand?) In to office & grilled over how previous roles came about? who you reported to? Must provide 2 referees? etc. 2 Months since "Registration". Nothing. Nothing. Nothing. Don't waste your time… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 25/03/2015 by Graham295 (1 review written)

Hays is advertised like a serious agency where contractors and job seekers don't run the risk of wasting their time...well...I have called so many times so many Hays agents while chasing a role posted on their website and all the roles I was asking information or wanted to apply for, just all of them I'm serious, were gone, already filled, just obsolete. Don't waste your time and avoid them, among the worst really… Read Full Review

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★☆☆☆☆

“Low paid jobs, loads of promises...”

Written on: 21/03/2015

Worst agency ever. Money not paid on time, they promising miracles, none of this coming through. Don't waste your time. Heathrow office… Read Full Review

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★☆☆☆☆

“Don't waist your precious time with Hays”

Written on: 05/03/2015 by 395Bruce (1 review written)

Lies and unprofessional. … Read Full Review

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★☆☆☆☆

“3 months later, still not paid”

Written on: 02/03/2015

Worked for a London council via Hays (the central London branch) one Friday in December 2014; the guy told me I'd have a chance to work the following week as well, but the council had apparently already decided they wouldn't need us floorwalkers for the second week. He also told me I needed to buy a hi-vis vest despite the council handing them out onsite. Even though I jumped through the necessary hoops of texting a specific mobile number as I set off for work, arrived at work and left work, he… Read Full Review

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★☆☆☆☆

“The truth about Hays in Perth”

Written on: 19/02/2015

Recently a position of Procurement analyst(Perth) got advertised on numerous career websites. I prepared a professional resume and cover letter and applied for the role through Hays, I thereafter emailed the contact agent directly with my credentials and provided my contact details. This went on for sometime and I never heard from her. I decided to prank her and she gave a conflicting story, first she started by stating that she wasn't aware of the advertised role. Thereafter she claims the… Read Full Review

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★☆☆☆☆

“Unprofessional, Liars, and Clowns”

Written on: 30/01/2015 by Goode408 (1 review written)

I worked for them temping, and I spent over a week being lied to about when my time sheets were coming. I asked to speak to a manager and was put through to a woman claiming to be a manager but she was not. I rang just about everyone, and no one cared that I had worked and not been paid. I am now awaiting finance to call me back and pay me. They gave me a three month contract, but did not do their homework as the role was given to someone else before I arrived, so I lost out on two other jobs… Read Full Review

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Agenciesareuseless66E's Comment

Written on: 20/04/2015

I totally agree. I too have had bad experiences with this agency, along with many other agencies too. I am surprised how they manage to stay in business!

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★★☆☆☆

“Same the world over”

Written on: 28/01/2015 by MatteoHutchinson (1 review written)

Hays will never change anywhere in the world until they stop making money. Senior managers donot care, why should they, they lie every way so they are covered. its all about getting money from companies. Until companies stop using Hays and that goes for job seekers Hays will carry on they are not the only ones. Unprofessional, poorly educated, self important, lies they invented lies. I had one person-girl who could not read, nor understand that a face to face interview is different to a… Read Full Review

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Professional2015's Comment

Written on: 30/01/2015

Contact the company you worked for and tell them you did not receive your money, if they are doing that to everyone word will soon get about, and raise a complaint with the financial ombudsman.

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★☆☆☆☆

“Still waiting for a call...!!!”

Written on: 25/01/2015 by 284MacDonald (1 review written)

I first registered in 2011 and after initial, " yes your great" interview for contract / interim work I heard nothing. I called after seeing roles advertised for interim work (this is the City Branch in London by the way!). I have since been in work for over two years as a contractor (different agencies!) and only recently started looking for a new contract again. So I called Hays as they had roles advertised, having called 4 times (and left messages regarding the role I was calling about) in… Read Full Review

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★☆☆☆☆

“Appalling Hays Secretarial Recruitment Service!!”

Written on: 21/01/2015 by AngelinaPerfumes (2 reviews written)

A recruitment member of their Temps department found my cv online and following many calls and emails invited me to an interview. After going through a lengthy registration process I was literally hammered by a Senior member of the Permanent Job Recruitment Section who roughly told me that I do not have the enough experience and to keep searching for vacancies online. I supposed they were able to read my cv and figure it out in advanced, but of course they needed to add my registration to… Read Full Review

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