Additions Direct www.additionsdirect.co.uk Reviews

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1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 7 reviews

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Average Ratings for Additions Direct www.additionsdirect.co.uk

  • Customer Service0.8 stars
  • Quality of website2.1 stars
  • Value for Money2.1 stars
  • Reviewer Ratings1.1 stars
  • Overall Rating1 stars

7 Reviews For Additions Direct www.additionsdirect.co.uk

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    I ordered a sliding door wardobe from Additions Direct only for my delivery to consist of sliding doors! When I called them, they said someone would get back to me within 48 hours, which they have not. Then I filed a complaint and was told someone would get back to me within 24 hours, still no response. I have been charged for the amount and still only have the doors for my wardrobe but no wardrobe!! Will never use them again.

  • Guest 14th Dec 2008

    Reviewer rating: 0.5 stars


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    ordered a plasma tv delivery supposed to be on 8th, 13th today not turned up yet, haven't received a phone call from courier to arrange delivery, call centre staff do not seem interested at all when i asked to speak to someone else was told no everyone is busy, i will never do business with this company again.

  • Guest 29th Oct 2008

    Reviewer rating: 0.5 stars


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    My first interaction Additions Direct, looking for a hard to find item. I dislike particularly that the item continues to be shown as available and the only point at which stock was confirmed was after my registration information was collected.

  • MRSclt 12th Sep 2008

    Reviewer rating: 0.5 stars


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    I found customer service to be extremely poor in my experience. I was given the impression that the advisors I dealt with were not allowed to make any kind of decision based on initiative to solve my problems. I was told delivery would be between 7.30 and 11.30. Had to wait all day and my order still was not delivered. I thought the advisors I spoke to seemed like talking robots. They said they did not have the delivery time on their system due to carrier who called me not them. They also said ...

  • fernandacastle 14th Jul 2008

    Reviewer rating: 1 stars


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    Additions Direct changed the time of my delivery and I received the wrong item.

  • Guest 5th Jul 2008

    Reviewer rating: 0.5 stars


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    As a first time customer to www.additionsdirect.co.uk I was offered £10 off first order only to find written print that needed a magnifying glass to read that it was out of date just over 1 week after receiving the catalogue. Out of 10 items looked at to order 1 was in stock!

  • tastymorsel Rank: Staff Sergeant 2nd Dec 2004

    Reviewer rating: 4 stars


    On average, people found this review very helpful
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    Formerly known as Argos Additions they have changed their name to reflect their growing independence from the Argos brand. Additions Direct is the UK's largest mail order company and are beginning to circulate their catalogue within Boots stores which alters the exclusive arrangement that they used to have with Argos.

    Some of you may have used the main Argos site and indeed from looking at some of the reviews on CIAO there appears to be a mixed response to how user friendly you have found it. ...