Halifax Home Insurance Reviews
Latest Reviews
★☆☆☆☆
“Inefficient, incompetent staff.”
Written on: 15/05/2013 by Kate9End
I was insured with Halifax for over 12 years without any claims being made. When I did make a claim this year for a roof repair this was refused because the estimate I received for the repairs did not have the builder's VAT number on it. I was told they would not deal with the claim without this. I subsequently cancelled my policy and am now with a reputable Insurance Company. (read more)
★★★★☆
“Efficient and helpful”
Written on: 12/05/2013
I suspect that most people only post about companies when they're complaining, not when things go well. I've been with Halifax for 8 years and have found them to be really good when I needed them. I used the Home Emergency cover once for a leak and had someone come round to fix it within 4 hours, I was a very happy bunny! I then had an issue with a neighbour's tree roots causing subsidence to my house - Halifax were very efficient in sending them a letter warning them to put it right,... (read more)
★☆☆☆☆
“Terrible Company”
Written on: 18/04/2013
At the end of January 2013 our Garage Roof Collapsed under over 10 inches of snow. We checked and this was covered under our insurance so we rang them immediately to report it as a matter of urgency. The garage roof was made of asbestos so we were worried for the safety of our neighbours and ourselves. Nearly 3 months on, and this still hasn't be rectified. We have been continually passed from different departments who don't seem to know what on earth they are doing. The various... (read more)
★☆☆☆☆
“don't touch with a barge poll ”
Written on: 28/03/2013 by VKennedy
They will do anything to get out of paying. Even when the loss adjusters say it is a clear cut case that they should be paying out on. It is so stressful dealing with them. They are incom[petent to a level beyond your worst nightmare! (read more)
★☆☆☆☆
“Disappointed ”
Written on: 27/03/2013 by angrybird4u
I was paying over year.when I want make claim for room carpet because my put the iron on three difference place and they asked me sorry you need to pay three excess.I think the my carpet value. (read more)
★★★★★
“home emergency”
Written on: 26/03/2013
My experience was very good indeed. My heating and hot water stopped working. Called them and explained my problem and within an hour got a call from the local heating company that they used up and there was an engineer round the next day. He found the problem, ordered the parts and fitted them the very next day. No hassles at all. (read more)
★☆☆☆☆
“Unreliable”
Written on: 01/03/2013
6 year old property. I am the first owner. For the very first time, there was a small leak in the heating cupboard on a flexible pipe. I had a home emergency cover., which was disappointing. There was no response from them after a couple of weeks. I got it sorted out privately by a plumber on the same day. Would never go with them again. (read more)
★☆☆☆☆
“Avoid at all costs”
Written on: 25/02/2013
Have had home insurance contents and buildings insurance with Halifax for a number of years. My Ultimate Reward Account comes with travel insurance which is totally separate. I recently had to make a claim on that. SO was very surprised to find that Home Insurance policy was increased because of the travel claim, (which was as result of a freak accident)! Totally unbelievable in the way they will resort to making more money from their customers. Needless to say I will not be renewing and I... (read more)
★☆☆☆☆
“Halifax Home InsurancePensioner without heating or hot...”
Written on: 18/02/2013
My old mums(72) heating broke down in July 2010. Her tried and trusted heating engineer could not fix it but diagnosed a "board change" in the electronics. On behalf of my mother I made an "Emergency Claim" to the Halifax for immediate support . This was in no polite fashion refused, since I had no authorisation. As I live abroad this was a very difficult situation . However we sent a copy of the Power of Attorney document which was also knocked back by the Halifax . Meantime the authorised... (read more)
★☆☆☆☆
“RIP OFF COMPANY,VERY DISAPPOINTED ”
Written on: 04/02/2013 by RIPOFFCOMPANY
PLEASE DO NOT GO WITH HALIFAX EVER.I HAVE BEEN WITH THEM FOR AGES.I HAD PROBLEM WITH MY ROOF BUT BEFORE I REPLACED IT,THE WASTER DONE SOME DAMAGE INSIDE THE ROOM CEILING.REPLACED THE ROOF AND HALIFAX REFUSED TO FIX THE CEILING.THE REASON IT DIDN'T RAIN 25MM .COMPLETE RIP OFF,YOU HAVE TO LIVE IN A RAIN FOREST TO HAVE THAT MUCH RAIN.VERY VERY UNHAPPY GOING TO CANCEL MY POLICY. (read more)
Suzysauspot1's Response to RIPOFFCOMPANY's Review
Written on: 15/02/2013
I've just changed home insurance for the same reason...for an expensive house insurance, but thinking I actually could be paying for a better service, when i approached Halifax about roof and ceiling damage they gave me some chat about wind speeds and amount of rain fall...considering the damage was done when weather forecasters were giving wind warnings out, the Halifax needed us to be in hurricaine season weather before payout...well my thoughts on the matter, I've lived here 30years, I've used my home insurance 3 times, I've moved to a much cheaper insurance because I need it to co-inside with my mortgage..and at least now the spare money can be used to fix things when I'm turn down by any insurance!!
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Showing 1 - 10 of 116 Reviews
★☆☆☆☆
“cliamed for loss of gold braclet next day burgled ”
Written on: 01/02/2013 by coxy277 (1 review written)
my wife lost a expencive gold braclet wile on holiday we phone halifax when she got back gave all details was asked if had anymore expencive items if so should regester then siad we did will sort it the very next day less then 12 hrs after giving out this info we was burgled everything elsa has gone has sombody there go lose lips (read more)
★☆☆☆☆
“Should had been here first”
Written on: 21/01/2013 by Emmanuela
I think I should had been here first before making joining them. Am so fed up I want to give up. A car I used over a weekend had my laptop taken out of it,how? I do not know, now I have had to repeat the same story over 10 times and they are asking me to go find out from the places I stopped to inquire if the thief has come to leave the item, I pity myself but I will fight till the end never join them, thiefs! (read more)
★☆☆☆☆
“Rip off”
Written on: 21/01/2013 by wigwam01
I have been given a renewal price of 1829.90 from Halifax so i got a like for like quote from Churchill and they quoted 384.99!!!! no need to write more... RIP OFF HALIFAX (read more)
★☆☆☆☆
“Dont touch with a bargepole”
Written on: 16/12/2012
Dont let the customer service fool you. I have had 7 Buildings insurance over period of 12 years with no claims. However, when i had the unfortunate burgalry in one of my properties with dmage to my buildings, it took over a year to resolve in loss of rent and halifax trying to swindle heir way out of paying. Its like not having insurance when something goes wrong and just extra stress and anxiety from the way yourvtreated by your insurance company,!!! (read more)
Manjukwai's Comment
Written on: 11/01/2013
I sincerely believe that there is a culture of corruption and cover up with this company to repudiate claims.In my case this was definitely what happened and civilly I have failed to bring them to book.I have now involved the Police but it has been said that initially they believe it to be a civil matter.
Do not use this Company!!!!!
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★★★★★
“Excellent service and items replaced quickly”
Written on: 11/12/2012 by bexsjohnson (1 review written)
I was mugged a week and a half ago and had an expensive handbag, purse and other items taken. Halifax replaced my phone within the week and are due to transfer money to my account this week for the rest of the items. They've been really helpful with excellent customer service which was surprising after reading some of the other reviews, they obviously deal with theft claims more efficiently than accidental damage claims. (read more)
★☆☆☆☆
“Diabolical service, corrupt assessors, rude staff...”
Written on: 15/11/2012 by Kivvy (1 review written)
We have our mortgage, insurances, not to mention a myriad of savings with the halifax, to be moved as soon as we are able. We have a claim for a slow leak which has got under the kitchen tiles. The assessment company rang to make an appointment but on a day when I had to go into hospital for the day. They indicated they were pushed for time and that was really the only time they had and I had to leave the hospital eariler than was neccesary. My claim has been declined on the basis of the... (read more)
★☆☆☆☆
“quoted wrong amount for home insurance”
Written on: 13/11/2012
Have been with the Halifax home insurance for approx 10 years and have made no claims. I currently pay £34 for both buildings and contents. I recently phoned to see if I could get a competitive quote and was quoted £18 a month for a similar package which I swapped over to. Have just found out that although I was on the phone for over an our arranging my insurance Halifax have only covered contents only. They have quoted me to take a buildings cover for £39 a month taking it to a new... (read more)
★☆☆☆☆
“What service!”
Written on: 12/11/2012 by carrienewman
Absolutely appalling treatment, spoken to as if I was a crook and an adjuster was appointed, following his visit I didnt hear a word from the company. I am in my 60's been with them for years with no other claims and my claim was less than £250 taking into account the £250xs. I was looking for help more than anything but after 6 weeks of waiting I didnt hear a word from them so sorted out the problem myself. I dread to think what would have happened if it had been a big claim. Needless... (read more)
★☆☆☆☆
“Don't touch them with a barge pole.”
Written on: 12/11/2012
Like everyone else I have found them dreadful. Upsetting to say the least. They are happy to take your money and nothing else. Liars, cheats,con men ...call them what you will. They led me to believe, after insuring with them for 19 years with no claims that the policy was invalid!!!!! How evil is that? I didn't like anything about them and regret paying them for the last 19 years. (read more)
★☆☆☆☆
“STEER CLEAR!”
Written on: 07/11/2012 by sandra1234 (1 review written)
Quick enough to grab your money, but goodness me, dare make a claim and the service is worse than terrible! Staff are totally ineffiecient, rude, promise to call you back but never do. They treat you like a criminal! You will be banging your head against a wall trying to deal with them! A third party damaged my porcelain floor and i tried to make a claim through Halifax with a view of them recovering the money. Wish i had,nt bothered(which is precisely what they want!!!). Four months down... (read more)
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Showing 11 - 20 of 116 Reviews
★☆☆☆☆
“STAY CLEAR !!!!!!!”
Written on: 14/10/2012 by crankitup (1 review written)
Our garden shed has been broken into for the third time, replaced tools ourselves but the third time we could not afford to replace again. Again called police and was given a crime number, also the police have now installed cameras in our home and shed, hoping to catch who ever is responsible. There has been a huge amount of burglaries in the area, including our neighbours, we all live in a rural village with normally no problems. The tools are over a year old with a value of around 600... (read more)
★☆☆☆☆
“dont use halifax”
Written on: 12/09/2012
Making aclaim for flooding,they can not decide which deparment it needs to go to.Statt rude i will be cancelling as soon as this is over (read more)
★☆☆☆☆
“do not use halifax”
Written on: 07/07/2012
We are currently making a claim for flooding and I have been in tears to halifax trying to get someone round to assess and restore. Everyone else in the street who have gone with other insurers are sorted and we are still waiting. As soon as this is over im cancelling my insurnace and also closing the babys savings account with the halifax. Those rude people on the phone can ask themselves why they hhave no jobs when customers leave in droves and they have to odwnsize. Sorry about the... (read more)
★☆☆☆☆
“Well Ring You Back!!!”
Written on: 02/05/2012 by Leakvictim
I rang the Halifax 24hr emergency helpline. It got that name because that's how long they take to ring back (if you're lucky). 7 days later I have not had the promised visit to even look at my leaking roof let alone do anything about it. I pay my money to Halifax but calls are answered by AXA who then put me through to 'One Call' (I have made 4 x 1 calls!), they are another insurance company who then refer me to people called 'Mytie' who promise to call but don't show up or even ring back... (read more)
★☆☆☆☆
“halifax assessors fraudsters”
Written on: 23/03/2012 by blackpoolman (1 review written)
i am a builder who is caught up with an on going claim against halifax insurance for a young couple, they brought in there own assessors who are just as bad as the halifax assessors making them feel as if they are frauduantly making a claim, although there house was gutted due to a flood, the halifax are trying to make them take an offer which wont cover the cost of damage, the halifax assessor is now trying to hold them to ransom by saying that they will have to leave there alternate... (read more)
★☆☆☆☆
“Totally NOT Impressed and would not recommend”
Written on: 12/03/2012 by LoftyLIz (1 review written)
I reluctantly transferred to Halifax Insurance Services for both Buildings and contents insurance for my home mainly because the quote was cheaper than my previous company and I was promised £50 cash back. I have never really bothered so much as in 28 years of being insured have only once before made a claim and that was some years ago. Never received the £50 cash back! Now I have had to make a claim because of a water leak from my bathroom. Firstly I did not realise that the excess... (read more)
★☆☆☆☆
“Halifax talks with Forked tounge”
Written on: 07/01/2012 by 2fix
I had Halifax Home Insurance,after 12 months No claime You qualified for a £50 pound pay back. This went OK the first year but after a £50 qualifing 12 month no claime the 2nd year, And a large price rise, I didnt renew, going elsewere (Its a buyers market)Halifax refused to pay My £50 saying I didnt renew If I had renewed and cancelled They would have bieng after thier so called penalty charges. Would I have been able to refuse payment or is it a clasic case of Bullying (cowardly... (read more)
★☆☆☆☆
“Halifax insurance - not fit for purpose”
Written on: 27/12/2011
In January 2011 a waste drain shred between five properties including mine became blocked and needed clearing out. 'Blockbusters' cleared the blockage and provided a CCTV survey showing the blocjage had been caused by the ingress of tree roots. The other four insurers (RSA, Hiscox, AXA and Marks and Spencer)agreed to pay their share of the drain repair. Halifax refused on the grounds that tree roots are not strong enough to physically break through a concrete drain. This despite the... (read more)
★★★★☆
“good for non-standard houses, claim settled quickly”
Written on: 25/10/2011
I came across this website when I was searching for home insurance quotes. Having read many of the previous reviewers bad experiences, I'd like to say something about my good experience with Halifax home insurance. I purchased home insurance from Halifax mainly because very few insurance companies offer home insurance for non-standard construction houses. (I wasn't aware of this before I bought the house). My house is a steel framed BISF house, and if you also own this type of house, you'll... (read more)
★☆☆☆☆
“AVOID THEIR INEPTITUDE AND SAVE MONEY”
Written on: 15/06/2011 by DavidSp (1 review written)
I took building and contents insurance with them when I purchased my property in 2008, a simple case of convenience attached to one of their lenders. All fine (ie I have had no dealings with them) until a few months ago when I attempted to change the bank account that my direct debit came out of. An age on hold before they cheerfully took the new details. They then wrote and said my direct debit had bounced and I had 10 days to resolve it (the letter having taken 9 to get there.) Again I... (read more)
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Showing 21 - 30 of 116 Reviews
★☆☆☆☆
“I'm with Halifax home insurance wanna make a claim....”
Written on: 18/05/2011
I'm with Halifax home insurance wanna make a claim. For 100mins on the phone, they are finally able to connect me to the right person to set up a claim application. By the end of the day, it's not deal with Halifax itself but with other Insurance company. Noted that, they have internal disputed to allocate my claim to the suitable department. Advice insure with Halifax. You will spend a lot of time on the phone and waiting from them, nightmare.
(read more)
★☆☆☆☆
“If you are looking for an insurance policy for which...”
Written on: 13/05/2011 by so delighted (1 review written)
If you are looking for an insurance policy for which you pay £100`s a year and any claims are refused - Halifax is the one for you. If I could post this review with a multiple minus star rating I would. (read more)
Guest's Response to so delighted's Review
Written on: 15/06/2011
I agree. I refused to give up and contacted a firm called Isys Technical Management, who dealt with it for me.After they got involved I got my claim settled, even though the Halifax "surveyor" had refused it at first. (enquiries@isys-technicalgroup.co.uk is how I registered with them)
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★☆☆☆☆
“Do not use Halifax for buildings or contents...”
Written on: 08/05/2011
Do not use Halifax for buildings or contents insurance. Our kitchen flooded in Feb due to a frozen pipe, it is now May and we have just had humidifiers installed with the old rotten kitchen still in place. Crawfords loss adjusters are a joke offered us 900 pounds to cover losses to replace all floor mounted kitchen cabinets. Miller Eyre the contractors are not interested cant match the kitchen cabinets and dont pass on messages. We have called Halifax dozens of time repeating the same story... (read more)
★☆☆☆☆
“Halifax home insurance = Complete nightmare! Made a...”
Written on: 03/05/2011
Halifax home insurance = Complete nightmare! Made a claim back in December but Halifax have still not completed my claim yet and I am stil waiting for money owed! I have probably spent more money phoning the claims department over and over again - with still no call back - ARRRGGGHHHHH!!!!!!!!!!!Zero customer services and apparently no managers that are actually at work and available to deal with complaints - strange!
Its a surprise they've got any customers left - I would certainly not...
(read more)
★☆☆☆☆
“Me again from the 23 December, HALIFAX NOT INTERESTED...”
Written on: 21/04/2011
Me again from the 23 December, HALIFAX NOT INTERESTED AND GOT TOLD TO STOP PHONING THEM BECAUSE ITS NOT THEIR PROBLEM ANY MORE IT THE LOSS ADJUSTERS !!!!!!!!, STILL TAKING MY DAUGHTERS MONEY THOUGH.
HAPPY 4 MONTH ANNIVERSARY HALIFAX
(read more)
Guest's Comment
Written on: 14/06/2011
i waited 7 months. its a nightmare!!!!!!
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★☆☆☆☆
“I always keep an open mind when I read peoples...”
Written on: 05/04/2011
I always keep an open mind when I read peoples reviews, as not everyones experience can go smoothly. This is my first time writing a review, my experience with Halifax home insurance is turning out to be a frustrating joke!!
We had a flood back in November, were now in the first week of April and still waiting for my claim to be dealt with?
My experience is just the same as some of the other experiences I've read on here; they don't call you back, staff don't care or have a clue (one...
(read more)
★☆☆☆☆
“THE WORST INSURANCE COMPANY EVER EVER !!! BURGLED OVER...”
Written on: 04/04/2011
THE WORST INSURANCE COMPANY EVER EVER !!! BURGLED OVER 2 MONTHS AGO, STILL HAVE A BOARDED UP WINDOW THEY HAVE BEEN RUNG OVER 40 TIMES IN TOTAL, BEEN PASSED ON TO 53 DIFFERENT PEOPLE AND I AM NOW ON MY THIRD MANAGER! AND AFTER 8 WEEKS I HAVE JUST BEEN ASKED FOR MY CRIME REFERENCE NUMBER WHICH WAS GIVEN TO THEM ON THE DAY AFTER BEING ROBBED!! HA HA HA WAT A COMPLETE JOKE, THEY HAVE LOST THE RECIEPTS I HAVE SENT THEM AND THE MANUALS FOR THE ELECTRICAL STUFF WHICH I HAVE HAD STOLEN, THEY AGREED... (read more)
★☆☆☆☆
“My daughters house was flooded on Dec 23rd, Its now...”
Written on: 23/03/2011
My daughters house was flooded on Dec 23rd, Its now March 23rd NOTHING has been done, dreadful service from Halifax, just passed from one sub contractor to another, Everybody blaming everybody else, I advised my daughter to go with a reputable company, as this was her first house, The house is uninhabitable, she as now been living back at home for the 3 months,
HALIFAX INSURANCE, HALIFAX TAKING HER MONEY, HALIFAX DON'T CARE
Dreadful useless company, nobody seems to care or try and solve...
(read more)
Guest's Comment
Written on: 14/06/2011
halifax xtra i think they call it. xtra heartache and upset avoid them wish i had, they caused me more stress than my water escape also!!!!!
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★☆☆☆☆
“MY LAPTOP WAS DAMAGED WHICH WAS A HP DV 8135EA...”
Written on: 08/03/2011
MY LAPTOP WAS DAMAGED WHICH WAS A HP DV 8135EA =£999.99 THEY ARE TRYING TO REPLACE WITH A FUJITSUI PI 3560 WHICH IS A 16" HP 17.3" !!!! IF I REFUSE THEY STATE YOU CAN HAVE £369.99 I PAY NEARLY £500 PER YEAR FOR THESE INSULTS !!!!
WHY SPEND MILLIONS PER YEAR ON ADVERTISING TO TREAT CUSTOMERS LIKE IDIOTS WHEN THEY SIGN UP ?
ANSWER NO I WOULD NOT RECOMMEND TO ANYONE ESPECIALLY A FRIEND !!!
(read more)
★☆☆☆☆
“We had a builder in who cut through two pipes and...”
Written on: 07/03/2011
We had a builder in who cut through two pipes and flooded our kitchen he couldnt do anything but admit responsibility. We HAD contents insurance with the Halifax who are refusing to pay out because the kitchen was installed by the previouse owner and we dont have proof of purchase!! Customer service is a joke, no body calls back when they say the will, they are rude and arrogant. (read more)
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Showing 31 - 40 of 116 Reviews
★☆☆☆☆
“Poor service, no communication between Halifax,...”
Written on: 07/03/2011
Poor service, no communication between Halifax, Crawford Inspections and Titan Kent buliding service, start work and then stop, constantly having to chase builders 3 months later with no floor, wall tiles or carpet due to a flood. Nobody takes responsibility for anything. Would never insure through Halifax or Sainsburys again as they are the same company. (read more)
★☆☆☆☆
“If you appreciate informative feedback, caring,...”
Written on: 21/02/2011
If you appreciate informative feedback, caring, honest, compotent and pro-active telephone agents who promise to call you with updates, then.....DO NOT USE HALIFAX HOME INSURANCE!!!!
Quite honestly, I have never dealt with such incompotent and ignorant people as I did when speaking to the telephone claims personel at Halifax. My story is far to long to go into any great detail, but lets just say that Halifax Home Insurance is one huge con to the general public!
USE HALIFAX AT YOUR OWN...
(read more)
★☆☆☆☆
“THEY HAVE TAKEN MY MONEY FOR 5 YEARS NOW, AND THIS IS...”
Written on: 14/02/2011
THEY HAVE TAKEN MY MONEY FOR 5 YEARS NOW, AND THIS IS MY FIRST CLAIM. MY CEILING IS COMING DOWN WITH RAIN WATER. THEY ARE UNETHICAL AND AFTER REFUSING LIABILITY, THEY WOULD NOT TAKE A COMPLAINT, SO I HAD TO GO DIRECTLY TO THE OMBUDSMAN. I AM CHANGING MY INSURANCE COMPANY, AFTER I READ REVIEWS AS TO WHICH ONE IS BEST TO GO WITH. I SUGGEST YOU DO NOT GET COVERAGE WITH THEM, AND IF YOU ARE WITH THEM, I WOULD CHANGE ASAP AS THEY DO NOT COVER YOU AS PROMISED IN THEIR POLICY BOOKLET! (read more)
★☆☆☆☆
“Where do start, with this lathargically minded company. ”
Written on: 02/02/2011
Where do start, with this lathargically minded company.
Made a claim on 18/12/2010 for burst water pipe damage which has ruined the laminant floor in kitchen and lounge. I had to rip up old laminant still without a floor 02/02/2011. I have a 2 year old son and a 3 month old daughter who are inhaling brick dust. Not there problem they said and lots of people are in the same situation.
The worst company i have ever ever dealt with DO NOT USE!!
(read more)
★☆☆☆☆
“We were burgled two weeks ago and still have a piece...”
Written on: 01/02/2011
We were burgled two weeks ago and still have a piece of wood for a window. Have just been told it will be another two weeks before our new window will be fittd. My missus can't sleep at night and won't leave the house unoccupied for fear of us being broken into again. We also have a 12 month old baby. The only urgency shown by Halifax is in taking your money off you. They do not call when they say they will, and do not want to pay out. Had receipts for some of the electricals that were taken... (read more)
★☆☆☆☆
“Tried to make a claim on the buildings cover this...”
Written on: 01/02/2011
Tried to make a claim on the buildings cover this would be the first claim of any kind in 5 years. Only to be told you are not covered and to read the exclusions in the policy booklet. They love to take your money but do not like to pay out. (read more)
★☆☆☆☆
“Do not go with Halifax waste of time & money & the £50...”
Written on: 29/01/2011
Do not go with Halifax waste of time & money & the £50 is a load of rubbish!!!! terrible company!!!!!
Much more expensive than other companys & there excess is a joke!!!!!
We claimed our LCD plasma television took them over 6 weeks for them to sort no phone calls!!! just letters telling us to post pictures of our TV as it fell off the wall!!!! they try & put words into your mouth!!!! had a leak from bathroom pipe bursting through my ceiling, they said need to get your own plumber!!!! and the...
(read more)
★☆☆☆☆
“Please dont use Halifax as an Insurance Company. I...”
Written on: 12/01/2011
Please dont use Halifax as an Insurance Company. I have used Quinns and Direct Line. I change as they were offering me £50 to change and didnt recieve my £50 as in the small print it said for Building and Content What a con! I lost my engagement ring and they are offering me £1000.00 less than it is worth. I feel sick its awful to loose something precious and then have this happen. I have been waiting for them to answer the phone for 20mins now. It looks like a wont have a replacement... (read more)
★☆☆☆☆
“halifax home insurence is completly hopeless they lie...”
Written on: 07/01/2011
halifax home insurence is completly hopeless they lie wont answer the phone an when they do they fob you off and say they will call you back an never do and when you do finally get your claim though they want to do every think on the cheap and sub contract the surveying so they dont have to answer to you every think they promise you is lies DO NOT USE HALIFAX HOME INSURANCE they are rubbish and cowboys (read more)
★☆☆☆☆
“Halifax Insurance are total rubbish, I bought my son a...”
Written on: 07/01/2011
Halifax Insurance are total rubbish, I bought my son a BMX for christmas costing me £450, took him out on it New Years Eve, put it in the boot of my car after, left the car at a friends house for a couple of hours, when we returned the bike had been stolen, so i had a very upset 13 year old, rung Halifax, Im not covered as I had not put the bike on my insurance, when I explained it was a xmas present and that they had not been open over xmas so how could I of put it on! I was told that I... (read more)
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Showing 41 - 50 of 116 Reviews
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Rogee's Comment
Written on: 12/05/2013
i hate the Halifax my friend is 95 years old cant walk very far and last year after walking to Dunstable Halifax to pay a bill he was sold home and contents insurance he did not want or need because he has nothing worth much value and he has home insurance with the council . . so i took him to the Halifax AND WE CANCLED THE INSURANCE . NOW THE BANK MANAGER HAS IT IN FOR ME BECAUSE I GOT MY FRIEND TO CANCLE INSURANCE . MY FRIEND WANTS TO HELP ME BUY MY FLAT OF MY COUNCIL ON THE RIGHT TO BUY HE WANTS TO GIVE ME £5000 BUT THE BANK MANAGER SAID MY FRIEND CANT DO THAT BECAUSE THE BANK MANAGER HAS A DUTY TO LOOK AFTER ELDERLY CUSTOMERS . AND THE BANK MANAGER WELL MADE MY FRIEND WAIT OUTSIDE THE ROOM WHILE THE BANK MANAGER TALK TO ME . MY FRIEND DIDNT EVEN GET A WORD IN . AFTER ALL IT IS HIS ACCOUNT HIS MONEY . THE HALIFAX HAS UPSET MY FRIEND THE BANK MANAGER AND THE TWO LADY STAFF THEY TOLD ME TO GET MY FRIEND A PROPER CARER WE TOLD THEM I AM A PROPER CARER . THEY THINK THEY CAN TREAT PEOPLE LIKE dirt