UnionTelecard www.uniontelecard.com Reviews

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 3 ratings and 18 reviews

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Average Ratings for UnionTelecard www.uniontelecard.com

  • Ease Of Navigation2.6 stars
  • Value for Money2 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.6 stars

18 Reviews For UnionTelecard www.uniontelecard.com

  • Guest 7th Nov 2009

    Reviewer rating: 1 stars


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    Stay away at all cost. These guy are ridiculous. Offer a promotion for signing up and purchasing a card that can not be redeemed. Smells like a scam. After 12 emails back and forth with customer service I gave up and came here to tell the world to find another company to patronize.

  • Guest 2nd Oct 2009

    Reviewer rating: 2 stars


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    I have been using their service for a number of years but recently I am continually frustrated with their service levels. I used their so called PIN-less Dialing so that I can always just call the access mumber without being prompted for PIN password and such - but for some time now they bombard one with unsolicited Ads that play along before you are connected to input your desired number, there is no method of opting out!

    For crying outloud - I am paying for a service by buying their card - wh ...

  • cenobiteguitar 6th Feb 2009

    Reviewer rating: 5 stars


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    I liked UnionTelecard Customer ServiceI never have had such a pleasant experience as being treated like a human being, and for the first time ever with this type of services, I felt that my money worth it!!!
    if you want to talk to home, or here within the city, there is no much options available that make you feel respected, as a customer!!!Every peny I have spent with UT made my life easier

  • Ramoncito 8th Apr 2008

    Reviewer rating: 4 stars


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    I have had a pleasant experience with Union Telecard. Almost always the rate offered is the correct rate. A couple of times i experienced that the rate was not right, but i went to the chat a person updated the page and credited my mega clean card for the cents I lost.Sometimes it is difficult to get in touch with them by the phone but it seems not a lot of people use the chat as far I am aware?

  • Guest 20th Feb 2008

    Reviewer rating: 0 stars


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    I used the card for 17 minutes and their system charged me for 151 minutes. Customer support was very unhelpful in my opinion on this matter.
    Do not recommend Union Telecard.

  • Guest 23rd Jan 2008

    Reviewer rating: 0 stars


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    I asked for a supervisor or manager and even the owner information, she advised me that I was wasting my time. She threatening and continued to hang the phone up every time that I called thereafter (56 times).

  • Guest 8th Dec 2007

    Reviewer rating: 1 stars


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    l've been a good customer for the last 2 yrs. but lately the service is really bad. The line used to be clear now they could hardly hear me, and all of a sudden you get disconnected.l'm looking for a new calling card.

  • bluebirrrd 4th Nov 2007

    Reviewer rating: 0 stars


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    STAY AWAY FROM THIS COMPANY! I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU BECAUSE OF THE UNETHICAL AND FALSE ADVERTISING OF THIS COMPANY!

  • Abirsrour 10th Nov 2006

    Reviewer rating: 5 stars


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    I've been using these phone cards for 4 years now. I used it in CA, FL and AL. I just did some research on all phone cards available online, and I couldn't believe how much some companies charge in fees. However, Union Telecard do not!

  • babaji 27th Sep 2006

    Reviewer rating: 5 stars


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    I've been using UnionTelecard for 3 years and have been happy the whole time. No problems to speak of and they offer a good price. I think a couple times I have not been able to connect but it seems that these have been rare. Sometimes the voice quality is not that good. Not a big deal, I don't think.

  • TXLady Rank: Lance Corporal 5th Sep 2006

    Reviewer rating: 4 stars


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    We've been using the UnionTelecard site for at least a year, maybe two, to buy cards to call El Salvador. My experience has been generally good. It's been convenient not having to go find a store and compare legal info and rates from outdated paper posters. I've had virtually no problems since maybe the second card, and we're on probably our 20th, minimum.

    You do have to do a lot of your own "homework." Never, never just take the recommendation of their automated system. You'll get cards wit ...

  • kuku 14th Dec 2005

    Reviewer rating: 0 stars


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    Union Telecard do not care AT ALL about customer service. They had problems with the line for at least a couple of weeks, and they did not even care enough to give extra minutes for the huge inconvenience.

  • Joella 5th Sep 2005

    Reviewer rating: 0 stars


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    I got the Superclean UnionTelecard. It worked the first times, and then it could not make a connection (dead, silent). In the meantime, time was charged. I called and reported the problem, and I was told that the credit would be credited to my account. It wasn't. I decided to try something else... The Megaclean... another nightmare. I made three calls. The sound was always bad, and I kept hoping it would get better. It didn't. After the third time, I reported it to customer support via em ...

  • noneofyourbusiness 9th Aug 2005

    Reviewer rating: 0.5 stars


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    I used to purchase Union Telecard Phone Cards in Chicago. Supposedly, they should work in a few adjacent states. Unfortunately they don't. What a Complete waste of money and time, especially if you try to call their customer service.

  • jajones59 22nd Apr 2005

    Reviewer rating: 0.5 stars


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    Avoid the Purple and Arcade cards from UnionTelecard like the plague. They rarely connect, if it does it takes 15-20 seconds with poor line quality and the system will charge you if you wait for a connection more than 10 seconds. The automated system and staff will deny you credit for your non-connected attempt to make a phone call.

  • test12345678 9th Mar 2005

    Reviewer rating: 4 stars


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    This is a great and affordable choice if you are one of those who talk a lot to people in India. Half the price to landlines when compared some equivalent services like Reliance Infocom.
    But when you need talk home on peak hours then have a back-up option 'cos this card might not connect and even if it does, the voice quality will be poor (during peak hours).

  • vveggalam 14th Jan 2005

    Reviewer rating: 0.5 stars


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    Phone Cards, UnionTelecard: In my experince you will be charged extra than specified on the site. E.g. 8 - 10 cents will be charged even if your call is not connected but if you are online for more than 20 seconds. I feel this is not mentioned anywhere.
    Also line quality is very bad.
    I dialed 20 times but could not get the call through.
    Customer service is very poor. Do NOT buy cards here !!

  • mxnx Rank: Lance Corporal 29th Nov 2004

    Reviewer rating: 0.5 stars


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    I have purchased a superclean card from www.uniontelecard.com. I had been experiencing lots of problems only lately. They make the call accessible only to a cellular number. Otherwise they allow a call only from a payphone. That means additional cost for the users. Not recommended.