cala bona, hotel bonamar reviews | Watch This Item.

Average Ratings
Customer Service5.8/10 Based on 4 ratings
Accommodation7.4/10 Based on 5 ratings
Resort8.8/10 Based on 5 ratings
Food7.2/10 Based on 5 ratings
Location9.3/10 Based on 4 ratings
Value for Money7/10
Overall rating5.7/10
33% Recommended2 out of 6 Reviews
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6- Cala Bona, Hotel Bonamar Reviews

  • Full review by
    j gwynne
    on 6th Jul 2008


    User Rating : 0
    Respect : 0

    Good Points: 2nd visit to hotel, already knew rooms were small, but don't mind as booked the hotel because it is for adults only, our last visit there was no children and had the best holiday ever. Oct 07.

    Bad Points: This year 08, we went in May, and there were children there, had disagreement with manager as we thought this hotel is only meant to be for Thomson group customers, and for adults only.

    General comments: Two of the children were visiting their grandparents, which was bad enough, but a few days later a family with a young boy booked in, all we heard for days was "I'm bored" and he left toys around the pool area, jumped on and off sunbeds, the parents didn't seem to care that he was disturbing other guests, the manage didn't seem to care either, the young Thomson reps, (both in their first reps jobs) were very sweet and did try to help, but the manager seemed just as rude to them as he was to the guests, he refused to sign our complaint form, have since complained to Thomson, will not be returning to this hotel mainly due to the manager being so rude with us, rest of staff were great, food OK, great hotel for getting out and about.
    j gwynne's review and ratings     | 210 words

  • Review by
    pholden
    on 23rd Jun 2008


    User Rating : 8
    Respect : 0

    Overall the quality and service at the hotel was very good. We chose this hotel because it was adult only, there were no children there the weeks we stayed but I believe they do let children stay. We had no problems getting out and about as the local bus service was very good, I would recommend organizing your own trips out, had a great day out in Palma at a fraction of the reps price. Visited Son Amer show, absolutely fantastic, not to be missed, although the included meal was poor.
    pholden's full review     | 174 words

  • Review by
    jane Farmer
    on 30th Jan 2008


    User Rating : 4
    Respect : 0

    Great position, nice hotel. Only booked hotel because it was adults only and there were quite a few children at hotel. Needless to say Thomson were totally uninterested in complaint. Loved the position of hotel, food wasn't bad and the hotel was very clean. The entertainment wasn't the best but the worse thing was presence of so many children.
    jane Farmer's full review     | 59 words

  • Review by
    I MUSGROVE
    on 16th Jul 2007


    User Rating : 5
    Respect : 0

    We have gone to the Bonamar Hotel for the last five years in Cala Bona. Thomson have now made this an adult only hotel, which for me is not a problem but a few returning guests with children, they were told they could not return and their deposits were refunded. They then contacted the hotel direct, who informed them this was Thomson policy and not theirs. Thompson had 100 room allocation and they had the rest and proceeded to book these guests direct, so people booking an adults only hotel thro ...
    I MUSGROVE's full review     | 183 words

  • Review by
    tillo84
    on 2nd Jun 2005


    User Rating : 10
    Respect : 0

    Hotel Bonamar - The best holiday we have ever had, we have only been home a week and are planning our return in September. The hotel is fab although rooms are small they are manageable. The staff are so friendly and we made some good friends. The resort is orientated to the older generation, but there is plenty of night life without it being in your face. The beach at Cala Bona is lovely to relax on and is good for snorkling.
    tillo84's full review     | 103 words

  • Review by
    hooksy Rank: Corporal
    on 3rd Nov 2003


    User Rating : 7
    Respect : +1

    The bonamar hotel is situated ideally for a short walk to the beach or shops, the hotel itself is kept very clean and the rooms may be small but are in good decorative state,and cleaned daily. We stayed half-board at the Bonamar and found an excellent choice of food, which was well presented and fresh. The one major disappointment we had was the restaurant closed at nine o'clock and by eight o'clock the staff started setting tables for breakfast, this made you feel that you had to rush you meal. ...
    hooksy's full review     | 219 words


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