Cloncom www.cloncom.com Reviews
Latest Reviews
★☆☆☆☆
“credit card charged automatically after 6 months!”
Written on: 01/12/2012 by vries
I visited the USA for three weeks (I am Dutch) and had a balance of $20, just used $5 in june 2012, last week I had an "auto balance" of $25 and this amount will be charged automatically from my credit card, i never used their card after my holliday! (read more)
Visit cloncom.com
★☆☆☆☆
“If you want to lose your money, please buy in cloncom.com”
Written on: 06/08/2012
Bad, bad, bad...never buy this trash again... Ladrones ! (read more)
Visit cloncom.com
★☆☆☆☆
“Best way to lose your money”
Written on: 11/07/2012
Be very wary, you balance disappears after 6 months so is useless if you visit USA only once a year. Just lost 20 dollars!!!! (read more)
Visit cloncom.com
★☆☆☆☆
“Fraud Calling Card Company”
Written on: 23/04/2012
I bought my calling card and when I tried to make a phone call two days later I found out that there was 0 balance my card. I've only used it once to call my family for 30 minutes. When I contacted their customer service they said that I have used it all to call another country for over 100 minutes. I could see all the records from my online phone statement. None of them shows over 100 minutes from this calling card. They won't even refund me the money. It's very likely that they are a... (read more)
Visit cloncom.com
★☆☆☆☆
“Buyer beware”
Written on: 04/03/2012 by reviewer9999
I was a happy Cloncom customer for several years, but they are no longer trustworthy. They will automatically charge credit card, suddenly spend it all, furnish no explanation, and never respond via customer service. Caveat emptor! (read more)
Visit cloncom.com
★☆☆☆☆
“I bought a Cloncom phone card about three months ego...”
Written on: 16/01/2012
I bought a Cloncom phone card about three months ego in desperation because I lost a relative and I wanted to contact my family. It was impossible to make the card works so I never used it. Today I found out that they have been taking money from my account \"reloading\" it when I never authorized that and all my initial 10 dolars credit was there. I have been looking in their website the way to cancel my account or contact them but it seems impposible. I emailed them and I hope they are... (read more)
Visit cloncom.com
★☆☆☆☆
“Beware of this Company”
Written on: 11/08/2011
Dont lose your money. I did. Tried to contact them 5 times with no response. My $50 USD disappeared. (read more)
Visit cloncom.comGuest's Comment
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
Jacqcff's Comment
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“Too many interruptions after a couple of minutes talk....”
Written on: 24/07/2011 by ReneRodriguezEcheverria
Too many interruptions while calling. Dialing again is an automatic 2 minutes charge. recharging is a mess too. Recharging unsuccesfully 20 dollars the first, the second will 40,,the third 60, etc. No way we can change that, It is frustating. Rene Rodriguez (read more)
Visit cloncom.comJacqcff's Response to ReneRodriguezEcheverria's Review
Written on: 01/11/2011
Hi Rene,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“advertised rates not correct”
Written on: 25/05/2011 by timo56
I opened a Cloncom account to phone a friend in Cuba. Their adertised rate was good compared to what I had been paying with another company. However the adertised rate was a joke! For example when one dials a destination number, one is told by Cloncom how many minutes of talk time one has on the account, and in my most recent call I was told I had 41 minutes on my account, but despite this, after 24 minutes the call was cut off as I received the audio message that my credit had run out. This... (read more)
Visit cloncom.comJacqcff's Response to timo56's Review
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“I bought the card because it said it seemed honest and...”
Written on: 27/12/2010
I bought the card because it said it seemed honest and fairly priced. However, I did not talk but for about 15 minutes and it used up $10...I would not mind but what annoyed me was that they refilled the card with $60 dollars from my Credit Card without my authorization. That in my mind is stealing. I would not recommend this product to anyone. I would have liked to know that they do that automatic refill before purchasing this product. I was truly upset. In addition, they do not have a... (read more)
Visit cloncom.comGuest's Comment
Written on: 28/06/2011
Man, I just ran into this same issue of being auto recharged by cloncom without my knowledge. I emailed them yesterday and yet to hear back and I can't find customer service number. Now I read your review and realize there is not a customer service number and sounds like they are not going to help me out when they do call back. I have since went into my account and "turned off" the autorecharge feauture. I should not have been auto recharged in the first place though as I still had minutes left on card. Frustrating!
Reply to this comment
Jacqcff's Comment
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconveniences.
Thank you!
Cloncom Team
Reply to this comment
See next 10 reviews
Showing 1 - 10 of 28 Reviews
★★★★★
“good products and wide choice of destination, i used...”
Written on: 30/06/2010
good products and wide choice of destination, i used connect card to call candada and worked ok (read more)
Visit cloncom.com
★★★★☆
“i used cloncom for a long time ago an i am comfortable...”
Written on: 18/05/2010
i used cloncom for a long time ago an i am comfortable with their service, i am very happy with the Connect calling card i recommend it, anyway everything always can be better, tried also Pc to phone. (read more)
Visit cloncom.com
★★★★★
“I've been a Cloncom customer for almost 4 years now. I...”
Written on: 23/02/2010
I've been a Cloncom customer for almost 4 years now. I contacted customer support only once, and the issue I had with a local access was resolved in less than a day.
The Sonico Green card I use has always worked up to expectations. I inadvertently left the auto-recharge configured when I first purchased.. was pissed of at first, but it's actually a great feature.
Hope it helps!
(read more)
★☆☆☆☆
“I had a card for many years. No problem in Australia...”
Written on: 30/01/2010
I had a card for many years. No problem in Australia and US. Then in mid 2008, the Australian dail in number would outright reject my PIN - even before it was entered.
I have numerous iterations with the help desk to noavail. Ihave been given alternate dail in number (not connected), another dail in number (Spanish only), a new PIN (11 digits long) doesn't work ("incorrecto"), my old account tranferred to new card, cancelled, and then debited a "recharge".
Once they were good, now...
(read more)
Jacqcff's Comment
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“Today I signed on to the PC to Phone service offered...”
Written on: 31/12/2009
Today I signed on to the PC to Phone service offered by Cloncom.com. I thoroughly filled out all the information they requested. I was waiting for signin name and pin and got nothing. I logged back in to website and go a message that said "my account was temporarily terminate" with no reason. I gave these people contact phone numbers .......so that if any issue should arise.......they could call me directly. I called my credit card company and they confirmed that the Cloncom.com... (read more)
Visit cloncom.comJacqcff's Comment
Written on: 01/11/2011
Hi John,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“I recommend that you stay away from this card. I...”
Written on: 22/12/2009
I recommend that you stay away from this card. I purchased a card for short-term use, and six months later I continue to have recurring charges on my credit card. (read more)
Visit cloncom.comJacqcff's Comment
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★★★☆☆
“I've used several calling cards from Cloncom. Call...”
Written on: 16/04/2009
I've used several calling cards from Cloncom. Call North America and Sonic Red, I haven't had much problems with. (read more)
Visit cloncom.comJacqcff's Comment
Written on: 01/11/2011
Hi,
We are sorry about the bad points you note. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
☆☆☆☆☆
“Everything you want in a calling card, which is,...”
Written on: 23/07/2008 by Jasonnkate (2 reviews written)
Everything you want in a calling card, which is, complete phone calls whenever you wish to, hear and be heard, not pay more than you're supposed to, etc in my opinion therefore I do not recommend Cloncom.com as I found the phone card to be the bad point in my experience. (read more)
Visit cloncom.comJacqcff's Response to Jasonnkate's Review
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
☆☆☆☆☆
“Poor connection in my experience;”
Written on: 23/07/2008 by Gustav (1 review written)
Poor connection in my experience;
It seemed cheap for me, but in the end, I was paying one of the highest rates available on the market as far as I am aware;
It sounds like, for the caller and for the one being called, I was speaking from a tunnel, in other words, it's hard to hear and be heard.
The worst customer service I have far personally experienced too.
I personally feel I wasted my money.
(read more)
Jacqcff's Response to Gustav's Review
Written on: 01/11/2011
Hi Gustav,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★☆☆☆☆
“Customer service are relatively quick for e-mail...”
Written on: 22/07/2008 by Daemia (1 review written)
Customer service are relatively quick for e-mail responses. However, in my opinion Cloncom Connect is not worth the money for me personally. The access number and toll free nomber have connected me twice... thats 2 out of about 90 times trying to get a connection. I still got 90% of the amount on the card, but unable to call for that money since the card refuses to connect me. This product is not worth buying again. (read more)
Visit cloncom.comJasonnkate's Response to Daemia's Review
Written on: 23/07/2008
I agree with this review because... I still have credits to spend, and they won't complete my calls either?
Reply to this comment
Jacqcff's Response to Daemia's Review
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconveniences.
Thank you!
Cloncom Team
Reply to this comment
See next 10 reviews
Showing 11 - 20 of 28 Reviews
★★★★★
“Cloncom www.cloncom.com - great convenient cheap card,...”
Written on: 15/03/2008
Cloncom www.cloncom.com - great convenient cheap card, not able to use the number to send more than 1 page on my fax machine long distance overall good card for the money (read more)
Visit cloncom.com
★★★★★
“I first bought a calling card two years ago when I...”
Written on: 04/06/2007 by arrozcarolina (1 review written)
I first bought a calling card two years ago when I have to move to London, the prices are the lowest in the market and the call center is great, they are always willing to help you (read more)
Visit cloncom.com
★★★★★
“This phone card company is great. I have been customer...”
Written on: 12/12/2006 by alexis11 (2 reviews written)
This phone card company is great. I have been customer with Cloncom ever since my wife started traveling to Europe on a frequent basis. The rates are awesome and customer service proved to be effective when recommending the best cards for me. Plus, they offer some features (like being able to see call logs online) that I have never seen in another company before. Thumbs up for cloncom.com. (read more)
Visit cloncom.com
★☆☆☆☆
“I have been unable to make calls during the first 4...”
Written on: 09/12/2006 by notsobad (1 review written)
I have been unable to make calls during the first 4 days in December 2006.
Kept getting message "All circuits are busy". They switched my card and access number without me ever knowing. I can no longer call from overseas to the US.
The Cloncom phone card had that feature in the past, but it just got eliminated. Most things that were OK with this card are now gone.
(read more)
Jacqcff's Response to notsobad's Review
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★★★☆☆
“I just got a Cloncom card from their shop because I...”
Written on: 02/10/2006 by BorisT (10 reviews written)
I just got a Cloncom card from their shop because I wanted to call Ukraine. The rates are indeed low but I got the feeling there's more to it than what is said on the website. Anyway, I heard some echoes during the call and I had some difficulties hearing the people I called. I wouldn't recommend this card, I've had better ones. (read more)
Visit cloncom.comJacqcff's Response to BorisT's Review
Written on: 01/11/2011
Hi,
We are sorry about your experience. Please send us an e-mail to problems@cloncom.com and we will do our best to solve the inconvenience.
Thank you!
Cloncom Team
Reply to this comment
★★★★★
“The Cloncom customer support representatives are...”
Written on: 11/07/2006 by Atlantean
The Cloncom customer support representatives are great. I'm amazed at how fast they answered all of my questions. I use the Connect Card. I started using it for calling the UK, but now I use it to call everywhere, even within the US. The pinless dialing is AWESOME!!! (read more)
Visit cloncom.com
★★★★★
“My children use a Cloncom phone card (with pinless...”
Written on: 09/03/2006 by Mcrooks (1 review written)
My children use a Cloncom phone card (with pinless dialling!) to phone from the US to New Zealand regularly. It's been great! Love the automatic recharging facility too. Both kids in different states can use the same account. Cloncom provided an excellent backup service via email and phone when we had questions about setting it up. (read more)
Visit cloncom.com
★★★★★
“I purchased one of Cloncom's cards for a trip to...”
Written on: 08/12/2004 by Mario66
I purchased one of Cloncom's cards for a trip to Europe. Card worked so well that I started using it for all my communications. I have already saved heaps. (read more)
Visit cloncom.comoverview
Top 5 Phone Cards
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. OneSimCard - www.onesimcard.com
63 reviews read latest review -
2. Nobelcom www.nobelcom.com
84 reviews read latest review -
3. Rebtel www.rebtel.com
40 reviews read latest review -
4. Onesuite www.onesuite.com
30 reviews read latest review -
5. Pocket Dial UK www.PocketDialUK.com
7 reviews read latest review
Latest Reviews in Phone Cards
-
Digi Calling Cards - www.digicallingcards.com
"No words describe how terrible..." Read More
-
OneSimCard - www.onesimcard.com
"As long as you know how it works" Read More
-
UnionTelecard www.uniontelecard.com
"..they became big and stopped ..." Read More
-
Rebtel www.rebtel.com
"Dont waste your money" Read More
-
SpeedyPin Phone Cards speedypin.com
"Complete Rip Off" Read More
Latest items in Phone Cards
See more ▼
- You are here:
- Review Centre
- Utilities and Services
- Phone Companies
- Phone Cards
- Cloncom www.cloncom.com
- Overview
Anabeth's Comment
Written on: 23/08/2011
This is so unfair from these calling card people! They take advantage of us missing home and steal our money ...