Written on: 02/09/2013
Bought a card online and got a message that transaction went through successfully. Never received a confirmation e-mail with a pin number or any other communication. Called them 6 hrs. later to be told sorry, your order did not go through. However I did see a charge on my credit card, which I will dispute asap. Stay away!!! (read more)
Written on: 07/06/2013 by raajeshkc83 (1 review written)
IT was really helpful,we can make international calls instantly with no issues.And also cheapest calling like 99p are really great and gud,we get very nice minutes for our destination country. Safe and Secure and instant response form customer service.Like to buy more cards from Eurocalling Cards.Special offers like 3 cards pack and combo offers are really economical and helpful.thanks to eurocalling cards which made international calls much easier.GREAT..................i have recommended... (read more)
Written on: 11/12/2012 by james_21 (1 review written)
I was really annoyed off with a calling card company which gave me offers if I buy a 3s pack of calling cards. I did purchase them and got the discount. But, what is the use of the card when you do not have the pin. It took more than 5 hours for them to give me the pin. As I had to call immediately, I had to purchase the card from another website. Now, at Euro Calling Cards, the things are different. I received the pin instantaneously and that too without any trouble. The customer support... (read more)
Written on: 09/10/2012
Eurocallingcards.com sells not working vouchers and has the worst customer service ever. I bought mobile voucher and got email that I should call them to get the actual code, because of some error. I called them and got the voucher which did't work, message on my mobile said that voucher had been used. I called them and they told me that they would check that and call me back. When they didn't call me back for 1 day I called again and they told me that the voucher was fine and I should call... (read more)
Written on: 09/07/2012
I purchased 3-pack calling cards which were in the offer from Euro Calling Cards few months back. It was the first time that I was purchasing the calling cards online and I was very cautious. After this experience, I am regular to this website to purchase the cards online. I wanted to call Nigeria and the search option on the website provided a list of different card with different options - with connection fee and with no connection fee. After checking their details (each card has details,... (read more)
Written on: 24/06/2012
I bought the iphone card this morning andit tells me I have the credit I purchased but try use it.....not a chance. Tells me I don't have enough credit and eurocards were useless when called. Then called iphone cards on an 0845 number who were even worse. 10 minutes later bought Tesco calling card from Tesco online. Activated in afew minutes and fantasic. Oh, well,,,you live and learn...go with who you know (read more)
Written on: 10/03/2011
Useless, they charge stupid amounts of money for a £10 card, so much more than the competitors, i know people have overheads but this compny are having a laugh!!! Customer service do not even answer the phone at this company and the phone numbers provided change without telling the customer.
One less customer, i might as well burn the money than give it to Eurocallingrubish! (read more)
Written on: 27/01/2011
Its ok when things go right, but when they go wrong which they often do, its a nightmare trying to reach customer service on the phone. I bought a top up for my mobile and the pin was invalid. I have not been successful as of yet reaching customer service and I have since given up,they can keep the £20, its not worth the stress. They can count one less customer as far as I am concerned. Use at your own peril, you have been warned. (read more)
Written on: 16/10/2010
STAY AWAY...... this people never give good service sell all dodge cards.....They charge lot.....euro calling cards is stupid site. I will never purchase again from this website..........STAY AWAY (read more)
Written on: 09/10/2010
I have been visiting the site and they really develop not only the design and navigation but, they add more calling cards into their database. They have a wide variety of choice. I really read all the reviews given by others, but I do not agree to most of the stuff. If you do not get the specified mintues then the provider has to deal with it and not Euro Calling Cards. Anyways, my experience in purchasing and getting the pins and getting my account activated was good. I tried other sites as... (read more)
Written on: 11/09/2010
I purchases three three instant pin numbers for talk direct phonecard online. I was denied the opportunity to receive the pin numbers but my account was debitted by £13.99. I have been trying to contact the customer service with fail. Numbers keep ringing no answer to any of the calls. Where is the customer care then. I purchased the card so I cud call urgently. How many people have been inconvenienced by this. I am so disappointed. (read more)
Written on: 26/05/2010
INTERNATIONAL CALLERS, BEWARE!
I have used this card few times now, everytime theres something wrong with it. Today for example I cant be connected to any numbers I dial! If I cant get connected, what is the point of having one of these cards at all?
Of course their customer services does not pick up the phone. I've been put on hold for about 15 mins, before my call was simply terminated or disconnected without any notice!
This is ridiculous! If you have to call abroad, choose other... (read more)
Written on: 26/05/2010
I purchased a bulk supply of EURO CALL PHONE CARDS it is over 1 week now that I am unable to get a connection to Cyprus. I think LYCATEL have gone bust. they sold me LYCATALK for the mobile it takes alot of minutes off my free time......they have ripped us off (read more)
Written on: 24/05/2010
I usually get 800 minutes when I buy the 5£ I phone card from euro calling cards , but the last two times it didn't even last for 100 minutes. One of my calls was supposed to last for 200 minutes but after 5 minutes the line was cut saying that I had insufficient funds. I emailed customer service about this problem and they completely ignored my email. I am very disappointed!
Written on: 18/05/2010
i TOOK A CALLING CARD CALLED ACTION PLUS FROM EURO CALLING CARDS AND IT HAD £5 PLUS £6 FREE AND I MADE HARDLY 3 CALLS MAXIMUM OF 20 MINUTES LATER IT SAID I DONT HAVE ENOUGH CREDIT .I CALLED UP ACTION CARD SERVICE DESK THEY APPLOIGIZD AND SAID THEY GOING TO GIVE SOME CREDI BACK WITHIN 30 MINUTES.LATER THAT LADY FORCED ME TO PURCHASE LYCATEL ACCOUNT AND I DID THOU.AFTER 1 DAY I HAVENT GOT CREDT FOR MY OLD CARD.THEN I PHONED AGAIN AND GENTLEMAN TOOK THE CALL AND SAID I USED AROUND 300 MINUTES... (read more)
Written on: 23/04/2010 by lakshminaidu (1 review written)
I got registered on eurocallingcards.com yesterday. The customer service called me and activated my account. I bought calling card and i got pins instantly. Only for the first purchase it takes sometime for the customer service to activate my account. Now i bought one more card and i receive pins instantly. The service is good and convenient. My advise to everyone is know about the calling card which you are buying. Callingcards have hidden charges but it is nothing to do with... (read more)
Written on: 04/06/2009
Euro Calling Cards have a good varierty of cards. I am a frequent traveller and I need to have the good calling card where ever I go. I usually go to www.eurocallingcards.com and search for the destination and buy the card online. (read more)
Written on: 17/05/2009 by keepbritainclean (2 reviews written)
>My worst experience with Euro Calling Cards customer service and value for nothing has been very poor, and hence i thought i should bring to everyone's notice, so that other customers dont experience the same bad taste of service i encountered. (read more)
Written on: 19/09/2008 by smilomilo (1 review written)
Have been using Euro Calling Cards for the last 4 years and will continue to do so.
Never had a problem. (read more)
Written on: 07/07/2008 by Celyn (1 review written)
Euro Calling Cards review - Bad reception.. stated 10,000 mins, but actually didn't even last 20 mins!. Huge connection fee even though it wasn't connected.. WORSE experience EVER. (read more)
Written on: 26/08/2006 by wsimmonds (1 review written)
I have only had to call customer service one time when I was unable to find the Euro Calling Cards phone card I wanted to purchase. Generally with using websites I will always have a serious complaint or two but I really can't here. It takes me about 30 seconds to go from first visiting the site to having the code ready to use! (read more)
Written on: 10/12/2005 by UsualUser
Don't be fooled by different names of cards - it's all the same shop. The service from Euro Calling Cards can be OK for some time, but the good ones are likely to be discontinued. Most of the time all you hear is static or horrific noises ruining your hearing.
Customer services are usually unable to resolve anything, and you are almost always guaranteed to be over-charged. (read more)
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