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Picture courtesy of Customer Service.
| Ease Of Navigation | 4/10   |
|---|---|
| Value for Money | 4/10 |
| Overall rating | 4/10 |
Full review by
BorisT
on 3rd Oct 2006
User Rating : 5
Respect :
0
Good Points: Nice looking website
Bad Points: Low quality, hidden charges
General comments: I bought a Masterbell card from the website to call Russia. They said they had the lowest rate but the balance dropped faster than I expected. I couldn't connect some of the times and when I called their customer service department, they told me they cannot really help me because of the lines in Russia. I tried calling with my regular phone provider and it worked. Don't recommend it unless you want to throw some money away.
BorisT's review and ratings | 84 words
Review by
Bill West
on 26th May 2006
User Rating : 1
Respect :
0
I ordered a phone card one evening, about 19:00 PDT, and never received an access number or PIN. Because Masterbell close at 20:00 EDT, I left a message requesting a call back. About noon PDT I called them, and I got a woman with an Asian accent who said I received the access number and pin, and when I said that I had not, she did not like my attitude, so I said that Com-Fi sucked compared to Masterbell, and she would not do anything until I apologized. Which I didn't. I cancelled my order an ...
Bill West's full review | 142 words
Review by
postvoid
on 26th Apr 2006
User Rating : 0
Respect :
+1
Masterbell took my money for a phone card and wasted my time. They never answer customer service calls, took money from my account, and refused to deliver the product. I will not use them again, or recommend them.
postvoid's full review | 78 words
Review by
laguta
on 28th Sep 2005
User Rating : 10
Respect :
0
I had a very good experience with the Masterbell web site. I had to fly to Italy and needed a card ASAP. I received it in 3 minutes after submitting my credit card information.
laguta's full review | 71 words
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