Written on: 30/04/2013 by lynda e (3 reviews written)
My son and I walked into the Halifax in Loughborough to open an account for him and the woman at the 'help desk' walked off. So I ask her if she is coming back she says "I'm busy I'll get someone to see you". 5 minutes later a cocky young guy comes out and asks, "do you need help?". I explained I wanted to open an account for my son, after a sharp intake of breath he announces I have to make an appointment. Ok, fine not a problem. So he goes to get the diary. He is gone for almost 15... (read more)
Written on: 06/10/2012
I have 3 Grandchildren, all girls aged 13, 12, and 9 years. I have been saving small but regular amounts monthly since their birth. The only revision of interest on theses accounts has been downward. Other new products, with marginally better rates, have appeared. If we look at the childres I.S.A. in particular, I was unable to transfer their current savings balance into that account, although it would not have exceeded the permitted I.S.A. in that year. This company does not understand the... (read more)
Written on: 22/02/2011
Was really happy with the account. I opened it for myself but used my mum's name as a guartore recieved just over £60 for having £1000 in total.
Liked that you could change the amouunt how much you wanted anytime bu just changing the amount on your direct debit.
Overall 9/10 (read more)
Written on: 22/12/2010
Low interest compared to other banks, and bank books are needed to withdraw and deposit money. Customer service is generally quite good, depending on where you are, and you can literally walk into the bank and ask to open an account.
The value for money is where it really counts, though, and it really isnt up to scratch, so I wouldn't recommend it to friends. (read more)
Written on: 21/09/2009
Have been unable to set up accounts for my two children due to unhelpful staff in two seperate branches and over the phone twice. i'm currently on my second customer complaint on service quality.
Halifax Save4 it Childrens accounts have not been set up correctly 3 times. No help, staff do not care. I would never ever use these people for anything ever again, as i would hate to think what they were like if i was trying to do anything other than give them money. (read more)
Written on: 04/08/2009
We all make mistakes, but not as many as the Halifax "Experts". (read more)
Written on: 01/08/2009
Opened this Halifax Save4 it Children's Saving account for my 2 grandchildren after reading on the internet it offered 6%. Well no it doesn't really. You have a passbook for the Save4it account and have to pay into the childs regular saver account a minimum of £10 per month by direct debit for 12 months to get the 6% interest. Not bad I thought, until I went into the branch. The passbook only gets 1% so if you want to pay in more money than the agree direct debit amount you gain virtually... (read more)
Written on: 17/07/2009
Reading the appalling reviews from as far back as 2007, I'm afraid to say that nothing has changed. Trying to open a Halifax Save4 it Children's account for our daughter was a shambles: we have filled in so many forms so many times, wrongly addressed letters, lost documentation, counter staff who have no idea how to open an account, call centres who one day say everything is fine then the next confirm that there is a problem. It's not just the boys at the top who have no clue! I was... (read more)
Written on: 14/07/2009
Average, average, no complaints but no big shakes either. Went in to the Halifax bank, was seen within 5 mins although was reminded 3 times i should have made an appointment, i was supposed to feel guilty i think but didnt!!! After all i was giving them money and encouraging my daughter to save.
I was given no infomation about the intrest and the account, so was interested to read the above reviews re amount you can save. As it is only a pocket money and just a starter account i will... (read more)
Written on: 11/07/2009
When I phoned the call centre to open a Halifax Save4 it Children's Saving Account, the member of staff was great (read more)
Written on: 12/06/2009
I dealt with Halifax when opening both my daughters and then my sons account. On both occasions they tried to get me to open an account that I didn't want. I found them very unhelpful. (read more)
Written on: 18/05/2009
i liked Halifax Save4 it because i got a coin bank which helped me save my money, i was only 7 at the time and it introduced me to the world of saving my money (read more)
Written on: 16/05/2009 by blackv (1 review written)
Opened a Halifax Save4 it Children's Saving Account for son & daughter. daughters account fine however son's set up incorrectly and tax removed at 10%??? Also removed the registration for gross interest for no reason. Have been trying to sort this issue since March.....still not sorted! (read more)
Written on: 05/04/2009 by jtussler (1 review written)
Interest good at first (5.55%) Opening was simple FREEBIES You have no card so you have to go to the branch to get the money out rather than just paying by simple card. Interest now (about 3%) Halifax Save4 it Children's Saving Account is an OK account. The opening was fairly easy. (read more)
Written on: 16/06/2008 by raunch711 (1 review written)
I went in and asked about opening the account. I was given the form and told to bring the birth certificate, driving licence or passport and a utility bill. I went a few days later (16/06/08) with birth certificate and driving licence and my tv licence. They would not accept my tv licence as according to them it was not current although it was dated sept 2007 to sept 2008. I found this to be completely unreasonable. Why would I have a tv licence valid for a year for an address I did not... (read more)
Written on: 10/06/2008 by iluvsquaddies (1 review written)
I find the Halifax Childrens Savings Account really straight forward but was not told that the maximum was £5,000.00. I wanted one account for my baby until he gets older. Soon I will have to change the account as he will have maximum money in. (read more)
Written on: 04/05/2008
I chose the Halifax Save4it account because it had a good rate of interest. Despite entering the branch half an hour before they closed, I was able to set up an account on the spot for my baby son with very little trouble. I was given the relevant forms, including the R85, so no tax would be paid on the interest and set up an account with myself as trustee. As they were about to close, they took the completed forms and copies of his ID and a passbook was sent to me the following week. (read more)
Written on: 19/04/2008
Our mistake, we have lost our Halifax Save4 it Children's Saving Account savings book, however, Halifax will not simply re-issue a new book. We have to close all her accounts down again and re-open them. We may end up taking all her money out and starting again elsewhere. (read more)
Written on: 10/04/2008
Halifax Save4 it Children's Saving Account didn't tell me when I opened the account that there is a limit. When you ask what happens when you reach limit, they tell you you have to open another account. (read more)
Written on: 30/03/2008
Halifax's system of having to open account's over the phone are rubbish. They kept me waiting in their branch for 30 mins and then told me I had to open the account over the phone. 30 mins on the phone still didn't get my son's account opened. The branch couldn't see the information I'd given the call centre. So I was told to phone the call centre again. I refused for the sake of 60 interest for one year only I couldn't be bothered. (read more)
Written on: 26/03/2008
We tried to open a Halifax Save4 it Children's Saving account to pay the child trust fund cheque into.
After hours of frustration, and being told twice that it would be quicker to start the whole process again, we finally managed to open the account. I then tried to pay the cheque in only to be told that we could not pay it into that type of account and were handed a bundle of forms to open a different type of account!
When I asked to speak to a manager I was told that he was busy.
Spoke... (read more)
Written on: 16/02/2008 by grist2004 (1 review written)
I researched bank accounts for my 10 year old daughter and Halifax were by far the most helpful, with a member of staff approaching me to offer help, quickly finding the relevant leaflet and giving me accurate and relevant info. Most others didn't offer an account that could be opened in a child's name, didn't have any printed info to give me, and were generally clueless! Returning to the Halifax I was offered an appointment to bring my daughter along a couple of days later (Saturday... (read more)
Written on: 20/11/2007 by sharon knight (1 review written)
Very easy to open a new account with Halifax Save4 it Children's Saving Account for my daughter staff very helpful keep up the friendly attitude you have with children's savings. Everyone was very helpful. thank-you. (read more)
Written on: 05/10/2007 by EBK (1 review written)
Overall, opening a Halifax Save4 it Children's Saving Account was a very easy process - straightforward and uncomplicated - Very friendly staff who knew what they were talking about. (read more)
Written on: 19/09/2007 by jasbeth13 (1 review written)
Will definately be moving all our accounts from them to a much better equipped company. (read more)
Written on: 21/04/2007 by ann wilson (1 review written)
We opened this account, at the same time as a Halifax Children's Regular Saver, by phone. This seemed to be fairly straightforward, but the problems started when we had to take proof of identity and an initial deposit to the local Halifax branch. We've had to go in to the Redcar branch five times in total, and they want us to go back a sixth time to sign yet another form! It was about 3 months before they set up the standing order for the Save4 It Children's Savings Account, and we still... (read more)
Written on: 14/03/2007 by W M Rumball (1 review written)
Setting the Halifax Save4 it Children's Saving Account up seemed very unnecessarily labyrinthine. (read more)
Written on: 20/01/2007 by Mark Hughes (1 review written)
They lost documents, and they failed to phone when promised.
I ended up making loads of phone calls and visits to the Halifax regarding the Save4 it Children's savings account. This is not the bank or account for children to learn about saving. (read more)
Written on: 09/11/2006 by Galinae (1 review written)
I tried to open the Save4 it Children's Saving Account for my daughter, but they lost the documents. I contacted the branch and nobody even bothered to find out why it happened. I also had the same problem with RBS.
If you want to waste your time, try to open an account with Halifax! (read more)
Written on: 29/09/2006 by cateh (1 review written)
I had banked with the Halifax since I was 10 (I am now 42), using the account for special deposits; bonuses, savings and birthday money etc. On ONE occasion I accidentally used my Halifax card instead of my credit card at Tesco. This sent me overdrawn by about 5.00. I was heavily penalised with a bank charge of £65. When I went to the branch to discuss it, I was told that the Halifax didn't need my business (my salary goes into Lloyds) and that I was to pay the £65 charge. I decided to close... (read more)
Written on: 22/09/2006 by Mumphali (2 reviews written)
Halifax customer service leaves a lot to be desired - have small baby and was told needed an appointment to open an account (was with husband) and none are available for that day - it was 11am and to come in tomorrow. Said hubby wouldn't be able to make it. Then was told the next day that as hubby wasn't there he could not be a trustee on the account..grrr! (read more)
Written on: 11/07/2006 by womble3947 (1 review written)
Would not recommendHalifax Save4 it Children's Saving Account: Local staff failed to open account correctly - provided identification but staff failed to inform me that my wife had to be present. Staff incompetency failed to open account in correct child name and even unable to close it without a hiccup. As a result I would not recommend. (read more)
Written on: 15/02/2006 by anthonyjon1 (1 review written)
Halifax Save4 it Children's Saving Account provide dreadful customer service. After applying for this account for my son I went into the local branch with all the necessary proof of identity. Account was set up, or so I thought. Despite many attempts to write to and talk with the Halifax I couldn't persuade them to get the account up and running. Hopeless! (read more)
Written on: 02/12/2005 by maccurry (1 review written)
The Halifax Save4 it Children's Savings Account has proven to be really useful! It is very easy to use, and you can get your money out of your bank account in minutes. The Save4 it goodies are a bit childish. However, the interest rate is good, and we managed to get the accounts opened in under an hour for all my three sons. My sons can get their money out all the time, and put it in too.
The service was top rate, and the workers there gave the best service. They ask the children for a... (read more)
Written on: 03/12/2004 by Minal (2 reviews written)
My experience with Halifax Buildings Society has always been good, therefore it was a natural choice when finding a savings account for my child. This was further encouraged by good financial reviews of childrens savings accounts. The interest rate was quite high at 5.05% and the Save4 it card (which accesses the coin bank) for my child is excellent in making a child understand that money just doesn't come out of
'a hole in the wall' and that it has to be saved.
Although, I do worry at... (read more)
As rated by real users
" Go elsewhere! " Read More
" Pile of detritus " Read More
" The Halifax and this account in particular, need to be investigated... " Read More
" Unfriendly Staff No Customer Service. " Read More
Written by lynda e
" I have opened my childs account online in less than 5 minutes.... B... " Read More