Gadget Hub www.gadgethub.co.uk Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 9 reviews

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Average Ratings for Gadget Hub www.gadgethub.co.uk

  • Customer Service0.8 stars
  • Quality of website2.1 stars
  • Value for Money1.3 stars
  • Overall rating1.3 stars

 

9 Reviews For Gadget Hub www.gadgethub.co.uk

  • Guest 15th Aug 2009

    Reviewer rating: 1 stars


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    After searching online for this specific leatherman model, I was pleased to find it for a relatively good price on the gadgethub site, so I ordered it. Received an automated response email. Then waited 10 days but the item had not been delivered. I rang the customer service number and they said that one of their colleagues 'was going to ring you and tell you that the item is not in stock' and 'would I like to choose an alternative item'. 'was going to ring' does this mean when they felt like it or when they could be bothered? And why would I want to choose an alternative item when I was spending 55 pounds on a specific item? I wasnt annoyed about the fact the item was out of stock, it was the poor customer service which bothered me. Definitely will not use the site again.

  • Guest 5th May 2009

    Reviewer rating: 0 stars


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    I would suggest you avoid using Gadget Hub at all costs. They do not answer emails, phone contact is virtually impossible.
    Waited over three weeks for a very cheap item under £10 but its the principle. Approaching Bank for refund. Very poor company.

  • Guest 12th Nov 2008

    Reviewer rating: 3.5 stars


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    Impressive price and time from order to deliver, disappointing lack of information regarding delivery date/time.I was concerned about the sellers reviews that I had read on this site after I placed the order..fortunately my personal experience was a lot better!

  • redchris31 25th Jul 2008

    Reviewer rating: 0 stars


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    I ordered a Pool Table from them at a cost of £74:99, I received the confirmation email and since then I have heard nothing from them or received my order. I have sent them 3 emails and all of them have yet to be answered. I tried their national rate helpline number to get an automated message telling me to email them!!!! Great they HAVE NOT answer my emails. I feel totally upset by this company who have ruined my sons birthday as the Pool Table was a present for him.

  • antoinef Rank: Lance Corporal 9th Apr 2007

    Reviewer rating: 1 stars


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    It is one of the worst customer experience ever... We ordered a Garlando football table on April 1st and apart from an automated order confirmation did not have any news about this order.... Is the item still in stock? Will it be dispatched one day? This is a present for a special occasion, and untold delays will be very unwelcome...

    Until further news, we have to agree with the other reviews : DO NOT BUY on this site.

  • paulirwin 27th Jan 2007

    Reviewer rating: 5 stars


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    I ordered a pool table from them on Wednesday afternoon. I received a phone call to confirm my address details with the delivery details. The Pool Table that I had ordered from the Gadget Hub was delivered at 9am the next morning. Unbelievable service!

  • tlozinski 19th Jun 2006

    Reviewer rating: 0 stars


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    It seems you won't get what you order from Gadget Hub. You won't get a response from 'customer support', and it's just one of those companies that doesn't seem to care that you want to buy. Why do they bother setting up if they don't have products in stock and won't even contact you?

  • elvislives Rank: Lance Corporal 10th Jan 2006

    Reviewer rating: 0 stars


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    I ordered a Holga camera kit from Gadget Hub. I received the order confirmation email. The website states you will recieve a notification if the product is not in stock within five days or a despatch notification. I received neither after 7 days. I then emailed the address listed on the website with the order details twice and recieved no reply. I waited a further 24 hours. I called the (national rate) telephone line on the site and was greeted by an answering machine telling me to email at ano ...

  • sand2020 Rank: Lance Corporal 21st Dec 2004

    Reviewer rating: 1 stars


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    Gadget Hub: I placed an order on 9th December as a Christmas present. Ten days later it had still not arrived. I chased it with the customer service team. They replied saying the item had sold out until February and asked if I wanted my order backdated until then! The terms and conditions on the gadgethub.co.uk site state they aim to contact you within 5 days if a product is unavailable - this did not happen. I've sent them a follow up e-mail asking to cancel my order but have heard nothing. The ...