I Want One Of Those Reviews - www.iwantoneofthose.com

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Latest Reviews

“RUBBISH CUSTOMER CARE - BEWARE!”

Written on: 21/11/2016 by 216Frost (1 review written)

Placed order for 2 items, one of which sent in wrong size. Would not arrange collection, now have to take heavy parcel to Post Office. I don't drive and am a Pensioner so this is very difficult and inconvenient for me. Further, will have to wait 10 days or more for the merchant to process refund once they have received the incorrect item! As this item was as a present for a couple of days time, I can ill afford to layout a further amount for a replacement from elsewhere. No contact phone number… Read Full Review

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“Item never received”

Written on: 14/11/2016 by 428Oliver (1 review written)

I preordered a Storm trooper voice changing helmet for a birthday present without issue. 2 weeks after it should have arrived I had an apologetic e-mail saying they didn't have enough stock and my order was cancelled. At this point I couldn't try to place an order with another company as they had limited production numbers and had sold out. Surprised they agreed to sell me something when they hadn't secured the stock. I now have a very disappointed boy in my house who had specifically asked for… Read Full Review

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“CANDLE SUBSCRIPTION”

Written on: 07/11/2016 by Fitzpatrick1984 (1 review written)

BEWARE ... I HAVE BROUGHT 3 LOTS OF THESE CANDLES FOR A 1 MONTH SUBSCRIPTION @ £9.99. I have just noticed this company have taken another 3 payments from my account of £19.99 X 3. Their explanation being that the small print on their website says that although you click a tab to say you want it for 1 MONTH, unless you actually go on-line, into your account details and cancel the subscriptions (that you are unaware you have commited too) you have automatically agreed to receive these items… Read Full Review

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“No after service ”

Written on: 04/09/2016 by McFadden351 (1 review written)

Poor customer service. Refusing to replace voucher despite the fact that it is still in credit and I was able to give them the reference number… Read Full Review

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“totally apalling service”

Written on: 10/08/2016 by EzekielChristie (1 review written)

Ordered item 29/07/16. Not delivered, no explanation no refund ...disgusting. Totally misleading… Read Full Review

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“Take ya money and run”

Written on: 06/08/2016 by flCrockett83 (1 review written)

Placed an order, got dispatch notice soon after paying, 2 weeks on still waiting on delivery, they don't reply to my emails, they won't answer their phone, do not order from them, they have ruined my sons 16th birthday and they are 70 quid better off!!!!!… Read Full Review

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“20 days since ordering, not dispatched and wont refund!”

Written on: 29/07/2016 by philipatherton2 (1 review written)

It has now been 20 days since I placed an order with IWOOT. They are refusing to refund my money and haven'r dispatched my order. Terrible service. I have had numerous messages saying that my order will be dispatched soon, but it hasn't. They even replied to a review of mine saying that they would offer me a voucher, but they didn't!… Read Full Review

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“Return of a steam iron”

Written on: 28/05/2016 by soooozy (1 review written)

I purchased a Breville steam iron that leaked in several places which I returned via their returns service and sent them the tracking number. Nearly a month later and three requests I have still not had a refund. I will never use them again… Read Full Review

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“I wish the mystery box had remained a mystery!”

Written on: 19/04/2016 by matt3224 (1 review written)

After previously purchasing a ''my geek box" and being quite impressed on not just the quality of contents but the packaging I decided to get a Star Wars box from iwoot, however was very disappointed as I received not an official geek box but just a few cheap quality stocking fillers thrown into a tatty brown cardboard box (obviously tat they had lying around which they couldn't shift). The few things which I did receive were worth no way near the money I paid and when I emailed customer… Read Full Review

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“Goods never arrived”

Written on: 10/04/2016 by Ang1203 (0 reviews written)

I ordered goods from Iwoot. I received a confirmation email saying that goods would be delivered by 23/03/16. The goods never arrived. On 30/03/16 I sent an email via the website stating that I had not received the goods. I have also tried to call on numerous phone numbers( the numbers are either voicemail saying go to website and email us or the number is not recognised). To date 10/04/16 I have still had no response to my email. I would not recommend this site to anyone… Read Full Review

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“Goods not delivered”

Written on: 09/04/2016 by Ang1964 (1 review written)

I placed an order on 20/03/16 an received an email on 21/03/16 to say goods had been dispatched and would be delivered on or before 23/03/16. No goods arrived. I sent email via website on 30/03/16 to say goods have not been received. To date 9/4/16 I have had no response to email and the goods have still not arrived. I have tried to contact them via numerous phone numbers but the are all either number not recognised, this office is now closed or contact us through our website. … Read Full Review

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“Goods not received”

Written on: 04/04/2016 by Harringtondl494 (1 review written)

Do not use this company ! Have taken my money but not delivered goods . Say , as other customers have said, problems in warehouse! Cannot contact by telephone and asked for a refund but have had no response. Trying to recoup money through PayPal now… Read Full Review

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“Refunds take over 6 weeks!”

Written on: 22/03/2016 by GabrielSalisbury1967 (1 review written)

I ordered a Vax Steam Mop, it was not the model I thought it was, so I returned it. It took 5 days to get a refund agreed and for it to be collected. You then have to tell IWOOT yourself that they have received your parcel back, by tracking it YOURSELF. Unless you advise them they they have received your parcel, they will NOT refund your money. When you mail them proof of delivery, it takes them over 4 weeks and constant emails to send you a refund! This is the most awful site I have EVER… Read Full Review

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“Devious company with horrific lack of customer service”

Written on: 24/02/2016 by gl30 (1 review written)

Despite having a multitude of bad things to say about IWOOT, I'll try to keep this review very brief. I ordered 3 items before Christmas, with a discount code. First of all, the discount code didn't work. It took the wrong amount off the order. This should have served as a warning, but alas, I purchased anyway. Secondly, one of the items was automatically cancelled after being found to be out of stock. Very helpful. Thirdly, the remaining two items arrived damaged. I then spent two months… Read Full Review

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“Where's my refund?!”

Written on: 21/02/2016 by IsaacKelley470 (1 review written)

I purchased 3 items from IWOOT back in November. I placed the order and then tried to cancel it immediately as I realised I forgot to put in the discount code. Tried to cancel the order and it wouldn't let me so decided to just re-order then same items and send the originals back for a refund. No response so two months later I emailed to chase them. They then refunded me for 2 of the items and claimed the 3rd one wasn't in the box. It absolutely 100% was in that box! I have no use for 2 star… Read Full Review

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“Do not shop with this company”

Written on: 20/02/2016 by Kaylah143 (1 review written)

Appalling service. They allowed me to place an order for an item that was never delivered, took the money for the item and have still not refunded it, three months later. Every time I contact them there is a new excuse. Do not buy anything from them… Read Full Review

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“excellent service”

Written on: 17/02/2016 by Scarlettc200 (1 review written)

ordered a toaster it came quick no fuss and is perfect Thanks guys… Read Full Review

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“excellent service”

Written on: 17/02/2016 by Scarlettc200 (1 review written)

ordered a toaster it came quick no fuss and is perfect Thanks guys… Read Full Review

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“How to get a refund”

Written on: 06/02/2016 by CadeSanders (1 review written)

Ordered a Star Wars t shirt for a Xmas gift on 11 December. It didn't arrive. I was promised refund in 27 December. Didn't get one despite chasing. Heard that online sales are covered by the distance selling regulations. I raised a dispute with my bank, answered a few questions and they sent me a claim form. I've now had my money back from my bank and the bank will chase Iwoot for their cash. Hope you all get your cash back!… Read Full Review

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Jejd's Comment

Written on: 09/02/2016

Contact your Citizens Advice Bureau and report IWOOT to the Trading Standards. I have not received my order or refund since the end of November. This is not acceptable.

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“How to get a refund”

Written on: 06/02/2016 by CadeSanders (1 review written)

Ordered a Star Wars t shirt for a Xmas gift on 11 December. It didn't arrive. I was promised refund in 27 December. Didn't get one despite chasing. Heard that online sales are covered by the distance selling regulations. I raised a dispute with my bank, answered a few questions and they sent me a claim form. I've now had my money back from my bank and the bank will chase Iwoot for their cash. Hope you all get your cash back!… Read Full Review

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Jejd's Comment

Written on: 09/02/2016

Contact your Citizens Advice Bureau and report IWOOT to the Trading Standards. I have not received my order or refund since the end of November. This is not acceptable.

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