I Want One Of Those Reviews - www.iwantoneofthose.com

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Latest Reviews

“I WANT ONE OF THOSE .COM BUT WILL NEVER GET IT!”

Written on: 18/12/2014 by IsaiLyons41 (1 review written)

Don't bother ordering from this company. I placed on order the December 1st and I'm still waiting for it. I've sent 5 messages and heard back once saying someone was looking into it and I'm still waiting. What's worse is they use Yodel so the two combined are a recipe for disaster. I feel sorry for the rest of you that are still waiting. Its tempting with all the offers but don't do it… Read Full Review

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“Will NEVER use again!!!”

Written on: 18/12/2014 by xkTorres495 (1 review written)

I ordered some Christmas gifts on the 12th December, delivery supposedly within 3 working days. After 4 days I checked the website as I still had not recieved my parcel and wanted to track it online - turns out the order isnt even showing on my account, yet they have billed me for the goods!!! Due to me not having my order reference number because of my account showing up blank they wont let me go further to contact customer service and no phone number available. I had to go through the… Read Full Review

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“If only you could give minus stars I would give at...”

Written on: 16/12/2014 by 446Rafferty (1 review written)

Fifteen days after order and still no decent communication from them, they seem to be sitting there eating their mince pies and pushing send on an automated email to everyone that complains. If left to them they wouldn't even have bothered to advise that there was a delay. They fail to realise that the problem is with THEM and THEIR chosen courier. Appalling Customer Service and will not be using again. Christmas is not an unusual occurrence and other suppliers are more than capable of… Read Full Review

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“Appalling customer service. DON'T ORDER FROM THIS...”

Written on: 15/12/2014 by Malarkin (1 review written)

So wished I had checked the reviews for I Want One Of Those before ordering from them. I ordered an item for a Christmas present on 23rd Nov. It arrived fairly quickly but on opening the parcel I find that they have sent the wrong item. Here is where the problem begins. If you think you can actually speak to someone in customer services, think again. Customer services is a totally impersonal and ineffective online email system which takes two days to get a response and when you do they simply… Read Full Review

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“Still waiting”

Written on: 14/12/2014 by Barbo1 (2 reviews written)

Item ordered on 1/12/14 still not arrived to date (14/12) original delivery was on or before 8/12 then rescheduled to 12/12/14 there is no tracking for my parcel and their website is still showing reschedule for 12/12. All right I think may mean in time for Xmas 2015 now as its looking very unlikely to arrive in 2014!!!! Tried sending an email via there site to no avail… Read Full Review

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“Unbeleivably poor communication! DO NOT BUY FROM IWOOT!”

Written on: 12/12/2014 by kiddlej (2 reviews written)

Made an order with IWOOT. 8 days ago they told me the package was despatched. The courier still says that it is "Awaiting collection" from IWOOT. I now have emailed them four times to find out where it is and they just say It is a busy period and wait for your parcel. Should it need to sit in a warehouse for over a week before being sent? I cannot get any sense out of these guys and you can only communicate with them via a form on their website. They reply, but do not give you any useful… Read Full Review

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El_Ahrairah's Response to kiddlej's Review

Written on: 12/12/2014

Same problem, I ordered 8 days ago, still sitting with IWOOT. I guess this may be due to Yodels delivery issues? maybe they should just admit that instead of ignoring their customers. They don't bother to reply to my emails - utterly useless.

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“Appalling service. Faulty item and they refuse to help!”

Written on: 10/12/2014 by MiMorris (1 review written)

Bought a waterfall wine cooler (which wasn't cheap) from them as an xmas present for my husband last year, which on the second use refused to work. As I'd had the item for more than 6 months they referred me to the manufacturer who were difficult to say the least. Finally received a replacement from manufacturer which won't work either. Contacted IWOOT who have refused to help despite me telling them that the manufacturer refuses to help. So now I'm stuck with 2 faulty products and 2 companies… Read Full Review

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“Failed to deliver 3 times”

Written on: 10/12/2014 by Thorpegj407 (1 review written)

Worst company ever, they failed to delivery items three times, the last one they failed twice. Typically they hide behind he internet and avoid direct contact with customers. Try and find a contact number to actually speak to some one...well you won't! Don't bother using them, find another supplier!… Read Full Review

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“Avoid like the plague!”

Written on: 09/12/2014 by Yoda78 (2 reviews written)

AVOID! AVOID! AVOID! I have never dealt with a company who have such poor customer service or refuse to do anything about an unhappy customer. I ordered products from their 3 for £20 range and got over charged, they told me one of the products wasn't included but I checked & they were all definitely included. It was only then that I read other reviews and found so many others have had similar issues with them. You can't find any contact details for them, it appears they don't want to be… Read Full Review

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“Don't shop here”

Written on: 04/12/2014 by DevynGray (1 review written)

Shopping with IWOOT has been the worst experience I have ever had as a consumer, I don't understand how they get away with such shady policies, and think that they should be investigated. IWOOT are owned by the HUT Group who I will also be avoiding from now on, as it is the same people who run both, therefore the same problems. At first, placing an order with IWOOT was easy and pleasant, their website is good, and they said they dispatched the order quickly. The problems started to occur a few… Read Full Review

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“wrong item delivered”

Written on: 23/11/2014

I was disappointed with this company, using them for the first time. They sent wrong item and I followed the process on website with regards to returning this item for a replacement. It took them 5 days to get back to me after sending 3 emails and they do not have a customer contact no. to contact them either. I have to waste my time for them to collect the wrong product and are unable to send me the correct item till wrong item is back in the factory. This means another day wasted for me to… Read Full Review

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“Never received item. Awful customer service! ”

Written on: 07/07/2014 by Marin161 (1 review written)

I ordered a present for Father's Day over 3 weeks before. It never even got dispatched. Luckily my dads birthday is a few weeks later so thought when it arrives I could use it for then instead. However within a week of his birthday and after contacting them and being told the item was being sent I still had not received anything. I then contacted them again just just be fobbed off and told I would get it as soon as they had it. I explained this wasn't good enough as I had now waited almost 5… Read Full Review

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“Can't stress enough for no one to use this joke of a...”

Written on: 12/06/2014 by ciReilly498 (1 review written)

Can't stress enough for no one to use this joke of a firm , can't cancel an order within half hour LOL (good company) no source of contact , they know what they're up too… Read Full Review

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“Appalling customer service”

Written on: 14/05/2014 by Rae83 (1 review written)

I ordered an iPad as a birthday present at the end of Dec 2013 only to be told that they were out of stock. Despite an e-mail telling me my order had been cancelled they took the £200 anyway. After numerous attempts to get some other response than "we are looking in to it" I reported it as fraud to my bank. I finally got my money back TODAY (14th May 2014). AVOID at all costs!… Read Full Review

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“Customer Service Appalling”

Written on: 03/04/2014 by MacDonalduq40 (1 review written)

I ordered a gift for my sister which 3 weeks later hasn't arrived. I have had no joy with their email 'customer service' as I am repeatedly told someone is looking into it, with seemingly no progress being made. I have to continually email them to even get these 'we are looking into it' responses. I was given no tracking number for the delivery. The single fact I find most reprehensible about this company is that they have NO PHONE NUMBER. This tells me they have only contempt for their… Read Full Review

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“Disgusted at customer service ”

Written on: 11/02/2014 by Willower1 (1 review written)

Ordered a gift for Xmas ,which received, but another arrived in New Year. Did email saying this is a mistake on their behalf, replied to me to post back,paying the postage as it's not there policy to pay for returns.After now which is four weeks,not got money back. Now saying did not receive it. When emailing them,I only get replays not relating to my questions,can they not understand English .Would be nice to phone someone but no joy there! No phone number for company. Am sick of them… Read Full Review

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“Disgusting customer service”

Written on: 09/02/2014

I've been waiting for over a month now for somebody to actually solve my problem. My delivery hasn't turned up, I was charged the wrong (and much more pricey) delivery charges, my tracking number doesn't even work, and whenever I contact them they just keep coming back with "We're looking into it" or "We'll get back to you within 24 hours. Which they never do. I think it's a joke that you can't ring these guys up. Everything has to be done through their email system, and it just gets pathetic… Read Full Review

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“Ridiculous”

Written on: 13/01/2014

I had an email with an offer of a free gift. I ordered, but did not receive it. Over a 3 week period I had a back and forward fight with an atrocious customer service department who obviously had no idea of the offers their company ran. They tried giving me a lot of excuses to renege on their end. Finally, they told me it was a one day only sale for Christmas Day [I had done it Boxing Day]. There is no mention of this anywhere on the email. This is a criminal activity in my eyes-misleading the… Read Full Review

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“terrible service from iwantoneofthose.com”

Written on: 05/01/2014 by rosejole (1 review written)

I bought a pair of novelty oven gloves in about November and they have yet to arrive. I have sent several enquiries to IWOOT and have heard nothing back. I feel like I'm being ignored. I tried to track my order on the Hermes website. It said the item was out for redelivery. So where is it? Apparently they've attempted delivery before. I just find it strange that none of my flatmates or the employees in the restaurant above which i live heard the courier. And why was there no card or note left?… Read Full Review

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“item not delivered TWICE. Rating -999999999”

Written on: 22/12/2013 by mikkitobi (1 review written)

dont ever order from these guys. ordered a present for my wife's birthday in November and it didnt arrive. Had to wait for 14 days until they would do ANYTHING. After 14 days they sent a replacement - apparently. due to arrive within 5 days it didnt. and i complained again - to be told to - wait another 14 days. eventually they said they were investigating and wait 48 hours. And after 48 hours i was told ---- to wait 14 days to see if it arrived. they refuse to give me a phone number to… Read Full Review

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