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| Value for Money | 2.4/10  |
|---|---|
| Reviewer Rating | 2.4/10 |
| Overall Rating | 3.9/10  |
Write or share reviews on a First Saver Child Account with Alliance & Leicester.
Full review by
lyndieloo
on 12th Apr 2007
User Rating : 0
Respect :
0
Good Points: When the account was first opened for my little boy, the interest rate was one of the highest on the market.
Bad Points: This offer didn't last for long, and it dropped to a much lower rate.
General comments: I have decided to close the account, and I will be transferring the money we have saved to another bank. Not because of the interest rate, but because of the bad customer service I have experienced from the bank over the last 2 years.
Everything was too much of an effort. We regularly made deposits; one from my bank account via a standing order; others were usually by cheque as gifts from family members. But God forbid if we actually gave them bags of coins (which may I add, were in the correct bags and correct amount with no mixed coins!!
I think the last straw came last month when I was banking notes, a cheque and 7 bags of coins. I was told they would only accept 4 bags, as this was company policy! However, I had been banking bags previously, and I had never been told this before (maybe this is why I had had the moody glares and huffy voices and sighs when I had done my previous banking)!
We have saved over £2,000 since my son was born. He is only 2 years old. It's a shame I have to close the account, as I would have liked to have had the original bank book to hand over to him when he was older, to show him how his savings grew.
Not a good experience. I wouldn't recommend the Alliance & Leicester First Saver Children's Saving Account or the bank.
lyndieloo's review and ratings | 273 words
Review by
lorraine lewis
on 15th Feb 2006
User Rating : 0
Respect :
+1
The Alliance & Leicester advertised the First Saver Children's Savings Account, but when I went into the branch, I was told that they do not cater for children's accounts.
lorraine lewis's full review | 37 words
Review by
Titch1974
on 31st Jan 2006
User Rating : 0
Respect :
0
I went to open an Alliance & Leicester First Saver Children's Saving account for child 2, only to be told to make an appointment. The cashier told us the interest rates, and we have decided to move our eldest child's savings from A&L as they no longer offer anything special - or even average.
Titch1974's full review | 76 words
Review by
donna6540
on 9th May 2005
User Rating : 3
Respect :
0
We tried to open another account for our second child and was told that an appoitment needed to be made which would take around 45 mins - not good when you have a toddler and newborn to contend with! I was appauled that a young child would get charged a flat rate of £1 per withdrawal and now they have reduced the interest rate so much that I would be surprised if anyone keeps their childs money with the A&L - this just makes me feel that our custom is no longer valued. They have offered an ...
donna6540's full review | 144 words
Review by
alelwells
on 4th May 2005
User Rating : 9
Respect :
+1
Good service and helpful people enabled me to open the account for my child. Good rate of interest at the time and access arrangements.
The interest rate will be reducing on this account from July to 3.65% gross and the A&L are discontinuing the account. Not fantastic. It was difficult to organise a standing order to the account on a regular basis, the account number is very long and took some time to sort out getting a regular payment set up. I will be closing this account and looking elsew ...
alelwells's full review | 125 words
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