Teletext Holidays Reviews - www.teletextholidays.co.uk

★★☆☆☆
2.2 / 5
32% of users recommend this

Summary

Read and write reviews of the website www.teletextholidays.co.uk. There are also handy links down the left to other holiday and cheap flight providers so that you can compare. If you have booked a holiday off Teletext Holidays then let us know what you thought.
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Latest Reviews

★★☆☆☆

“Coach travel from hotel to airport.”

Written on: 20/12/2014

The worst possible thing which can happen on your return from a weeks holiday in Calas majorca..The Spanish coach driver checked our name on his list of people to take to palma airport,but for some reason best known to himself did not put our case on the coach.Our case was placed with about a dozen other cases to put on the coach,but when we got to palma airport no case! We were told in broken English by the coach driver to go to the office which was in the airport. We did just that but we're… Read Full Review

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★★★★★

“Booking a January break to Spain”

Written on: 02/12/2014 by djMcMahan473 (1 review written)

Dealt with 'Rocky' who was extremely well spoken and very polite and respectful. He was very patient when the flight times of my first choice holiday were not to my liking and took time to help find me something more suitable. I booked a very reasonable priced holiday with flights, transfers and hotel and am very much looking forward to it… Read Full Review

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★☆☆☆☆

“Lack of communication and customer sevice”

Written on: 28/11/2014 by CoraGalloway (1 review written)

Destroyed are holiday before we have even taken it. Booked people on a flight with no conformation and expect the group to stand the payment or they will cancel the whole holiday and we loss just short of £6000 they said as we booked as a group were responsible. We booked as each person would phone confirm and pay a deposit or full payment. But they decided to take monies we had paid to put towards a person that never confirmed or payed a deposit so they say we have to stand the money or loose… Read Full Review

Teletexthols's Comment

Written on: 02/12/2014

Dear Cora Galloway,

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Scoobydo18's Comment

Written on: 02/12/2014

Tt157918 do you think you can get back to me before we fly 10/03/2015

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Teletexthols's Comment

Written on: 09/12/2014

Hi,

We will contact you today.

Regards

Teletext Holidays

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Scoobydo18's Comment

Written on: 09/12/2014

I am not available to contact as I am in the Dominican on holiday and had no problem at all with this booking as I booked through Thomas Cook and that is who I will be booking all my holidays with in the future no stress no hassle

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Scoobydo18's Comment

Written on: 02/12/2014

Tt157918 do you think you can get back to me before we fly 10/03/2015

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★☆☆☆☆

“Worst customer service - ever!”

Written on: 28/11/2014 by Draven413 (1 review written)

Dear Teletext Holidays, I would like to share with you, how absolutely disgusted I am by the poor customer service I have received from your company over the last week. Your agent failed to provide me with all the information I requested, and blatantly lied to me on two occasions withholding information; these lies will now cost me financially. I have asked to speak to the various agent's supervisors or managers, in the hope the matter will be resolved with some reasonable customer service!… Read Full Review

Teletexthols's Comment

Written on: 02/12/2014

Dear Draven413,

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Michellesummerbell's Comment

Written on: 02/12/2014

I have provided my details via another site and was informed twice one of your representatives would contact me yesterday - but in true Teletext style no one contacted me.

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★☆☆☆☆

“Will Never Use Again”

Written on: 28/11/2014 by Fitzpatrick23 (1 review written)

I have booked a few holidays via Teletext Holidays and all without incident - was always happy with price & service. I have spent the last 2 days ringing about various holidays I have been interested in that were advertised on their website. I have to say I am quite disgusted that every holiday I asked about turned out to be at least £150 more than the advertised price! (Apparently due to their 'live' pricing system.) The prices advertised don't mean anything. They obviously don't bother… Read Full Review

Teletexthols's Comment

Written on: 28/11/2014

Dear Fitzpatrick23,

Thank you for taking the time to share your recent experience with us. We are sorry to learn that you were disappointed with the service received.

We take great pride in the high standards of service provided by our team and therefore, any adverse reports are treated with the utmost importance.

Please accept our apologies for the disappointment and inconvenience caused.

Regards

Teletextholidays

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Holidaybird's Comment

Written on: 29/11/2014

And to save teletext the time I'll put their standard reply in too. The one that makes everyone thinks they give a damn but they don't.



We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Holidaybird's Comment

Written on: 29/11/2014

Its a well know fact that Teletext advertise about 15% below net cost just to draw you in, then hope you will book anyway. No one can sell a holiday below net cost as they would be making a loss.

About time Trading Standards stepped in.

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★☆☆☆☆

“An uncaring company who refuse to give ceo's name....”

Written on: 10/11/2014 by Richardstj260 (1 review written)

Horrible holiday in Spain . Treated like a piece of trash by this company. Never use them. They take money and no accountability. Despite repeated efforts to talk to boss. Fobbed off by small minded call centre staff. A summer ruined for me and my family. Disgusted… Read Full Review

Teletexthols's Comment

Written on: 11/11/2014

Dear Richardstj260,

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Holidaybird's Comment

Written on: 13/11/2014

What's the point you never reply. You put this message on everyone's post to make it look like you are interested - but you are not.

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★★☆☆☆

“no sea view like paid for this can put a real damper...”

Written on: 08/11/2014 by Duncan200 (1 review written)

Looking out at rubble is not a double sea view which was paid for hotel staff not interested in helping hotel very large and we feel the room we was given is rated at 2 in level up to 10 a very poor start to our holiday have tried to contact teletext holidays but we are into the 4th day with no sucsess its very distressing when no one can help and its very clear on our booking voucher double sea view… Read Full Review

Teletexthols's Comment

Written on: 11/11/2014

Dear Duncan200,

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Holidaybird's Comment

Written on: 29/11/2014

Teletexthols's Comment

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can absolutely nothing to follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Spent quite some time selecting a number of holidays...”

Written on: 08/11/2014 by fhBailey416 (1 review written)

Spent quite some time selecting a number of holidays from the Teletext website, phoned up to confirm prices - every one came out at 3-4 times the advertised price.... Do these people think we are complete idiots?? Advisor trued to say it was a 'technical' error - if thats the case maybe there should be something warning you on the website that their prices are all incorrect.... Waste of my time and a phone call.......... Disgusted! If I could have scored no stars on this review I… Read Full Review

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★★☆☆☆

“useless customer service ”

Written on: 04/11/2014 by lisasadz (1 review written)

We recently booked a holiday with teletext everything was going fine until we had to print out boarding passes and found we had no luggage booked on plane phoned teletext up explained the situation they said all was fine and when we got to airport it would be Ok because we'd booked luggage, in the end phoned airline and was told no we didn't have luggage booked on the flight,.3 days off phoning teletext it took to sort it, kept us on hold for ages and kept going round and round in circles Then… Read Full Review

Teletexthols's Response to lisasadz's Review

Written on: 11/11/2014

Dear Lisasadz,

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Lisasadz's reply to Teletexthols's Comment

Written on: 11/11/2014

TT114517, I have emailed you twice on this matter

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Teletexthols's reply to Lisasadz's Comment

Written on: 11/11/2014

Hi Lisasadz's,

Thank you for your reply, our Customer Relations department will be contacting you shortly.

Kind Regards

Teletext Holidays

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Lisasadz's reply to Teletexthols's Comment

Written on: 16/11/2014

I'll eagerly await your reply

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Lisasadz's reply to Lisasadz's Comment

Written on: 03/12/2014

Still not heard from teletext,

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Lisasadz's reply to Lisasadz's Comment

Written on: 14/12/2014

Still not heard anything

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Lisasadz's reply to Lisasadz's Comment

Written on: 14/12/2014

Still not heard anything

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★☆☆☆☆

“No customer support, last minute changes & no...”

Written on: 27/10/2014 by RHS11 (1 review written)

Dear Teletext holidays, My parents are currently stuck in a hotel in Rhodes. This is because you changed their hotel the afternoon before they were due to fly out and have not forwarded the payment to the new hotel. They've taken their passports off them and have told them they have to pay again by the end of the day if they have not received the payment from the previous hotel. I personally have rang your customer services twice, who have assured me on both occasions it's all been taken care… Read Full Review

Teletexthols's Response to RHS11's Review

Written on: 31/10/2014

Dear RHS11,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Holidaybird's reply to Teletexthols's Comment

Written on: 07/11/2014

FFS is this the only reply you can make?!! You don't give a damn and you know it.

Hopefully your days are numbered Teletext and you will be the next company to go under.

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★☆☆☆☆

“Horrendous, terrible, pathetic !!”

Written on: 21/10/2014 by Bigfella17 (1 review written)

Didn't think twice about booking through teletext holidays as they had been around for decades and I know plenty of people who have booked with them in the past. Didn't bother to check reviews because of this. Little did I know.................. The number advertised was a Glasgow dial code so you can imagine my surprise when I was put through to a call centre in India ! After checking reviews I found out they have moved their whole operation to India and they now only book through one… Read Full Review

Teletexthols's Response to Bigfella17's Review

Written on: 22/10/2014

Dear Bigfella17,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Teletext.holidays's Response to Bigfella17's Review

Written on: 29/11/2014

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please completely waste your time by providing your booking reference then the team will do absolutely noting to follow this up for you.

Teletext

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Holidaybird's Response to Bigfella17's Review

Written on: 29/11/2014

Teletexthols's Comment


We are really sorry to hear of the problems that you have encountered with your booking. If you could please waste your time by providing your booking reference then the team do absolutely nothing as usual to follow this up for you.

Teletext Holidays

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★☆☆☆☆

“DO NOT BOOK WITH THIS COMPANY - DISHONEST AND THEFT!”

Written on: 19/10/2014 by Santiagoi136 (1 review written)

Before my trip to Antalya commenced, I was contacted by a Telextext Agent - Antonio on Friday 26th September @ 15:17 2014 advising that the transfers that I had paid for from Antalya Airport to Maya World Resort, Side had been cancelled. Antonio offered to refund my money as he advised that this was outwith his hands as the contract between Teletext Holidays and the local agent had expired. I advised this was not my problem and he should arrange alternative transfers. He advised he could not do… Read Full Review

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★☆☆☆☆

“do not book with this company”

Written on: 15/10/2014 by luvthesun123 (1 review written)

do not book with this company!!they will rip you off and when you ring them they will just give you the run round!!the hotel you pay for will not be the hotel you end up in stay well away from this lot… Read Full Review

Teletexthols's Response to luvthesun123's Review

Written on: 17/10/2014

Hi Luvthesun123,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Ruined my holiday”

Written on: 13/10/2014 by Kildonan0_1 (1 review written)

This year 2014, We had decided on Alvor in Portugal for our hard earned holiday. After researching we found that the alvormar apartments would be our choice of hotel. An internet search found that teletext holidays gave us the best price. I booked the holiday on the phone....what a mistake. The agents we spoke to could only barely speak english, and it took me ages to understand what they were saying. When I recieved my booking confirmation to my horror I saw that we were booked in to the… Read Full Review

Teletexthols's Response to Kildonan0_1's Review

Written on: 15/10/2014

Dear Kildonan0_1,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Kildonan0_1's reply to Teletexthols's Comment

Written on: 16/10/2014

You 'followed up' this problem at the time of booking and told me that I had asked for the maralvor, even though I gave your agent the reference number, off your website for the alvormar. You said you had listened to the phonecall I made but I was not allowed to hear it.
I no longer have the booking reference.

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★☆☆☆☆

“Fake prices on their website and emails”

Written on: 10/10/2014 by Jeffreyk466 (1 review written)

Complete waste of time looking for holidays on their website as all the prices are fake. Called them up to book a holiday using their reference number and amazingly the price had jumped up another £200 above the price that had been shown on their website throughout the previous week. I was told that there had just been a lot of bookings on the flight that caused the price to increase! Then there was a lot of sales talk and trying to get me to book at the increased price as it could go up… Read Full Review

Teletexthols's Comment

Written on: 15/10/2014

Dear Jeffreyk466,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Ian-E's Comment

Written on: 15/11/2014

I've just had the exact same issue, when I asked if I had ran fat 10:01 this morning (10mins before the time advertised on the website) would I get the holiday for the advertised price the agent did a very good job of not answering my question.

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★★★★★

“.Were we lucky? - hope not as we will definitely use again”

Written on: 09/10/2014

I don’t usually write reviews but feel compelled to do so to counteract all the bad reviews of Teletext Holidays as our experience was quite the opposite. I found the company on a Travel Zoo search for holidays in Fuerteventura flying from Birmingham. The price given was under £700.00 for 2 people staying a week on an all inclusive basis at the 4* Hotel Jandia Golf including daytime flights. Seemed too good to be true. My wife phoned and spoke with a female operator who was both helpful and… Read Full Review

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★☆☆☆☆

“Honeymoon”

Written on: 06/10/2014

Booked honeymoon for my son and his new wife and when they got to the hotel the hotel didn't know they were coming and even though my son had a hotel voucher they said it was no good that the hotel had not been paid for my son rang me fron his hotel or should I say not his hotel but the one he thought he was staying in to say the hotel had not been paid for I them rang the hotel myself and spoke to the manger and he said this happens all the time with this travel company they have people… Read Full Review

Teletexthols's Comment

Written on: 07/10/2014

Dear Client,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Shocking ”

Written on: 03/10/2014 by Sinclair184 (1 review written)

Absolutely shocking service. Phoned 3 days before we were due to travel and told us that the transfers were cancelled offered no help in getting other transfers other than told to get a taxi (a taxi would cost €150 one way). Told that they would refund the money but as it takes 5 working days it wipuld be after we were on the holiday. When to be refered to the complaint department the mam on the phone advised me to make a complaint after I got back!! What help is that.!! Basically ruined the… Read Full Review

Teletexthols's Comment

Written on: 07/10/2014

Dear Sinclair184,

We are sorry to hear of the issues encountered with your booking. The team are currently looking into this matter and will contact you directly.

Teletext Holidays

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Teletexthols's Comment

Written on: 07/10/2014

Dear Sinclair 184,

Further to our post, if you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★★★★★

“late surprise”

Written on: 03/10/2014 by Abbey186 (1 review written)

Nothing but praise. Telephone agent came up with a good deal to Cephelonia and everything turned out as promised. Easyjet flight was fine, venue perfect and hotel(Apostolata) excellent . We even got the sea view which was a real bonus.quite happy to use Teletext again… Read Full Review

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★☆☆☆☆

“"TELETEXT HOLIDAYS" NEVER AGAIN !!!”

Written on: 01/10/2014 by Arek2 (1 review written)

Dreadful service! Rude staff! They wanted to deceive us! Booked holiday through their page, received booking code and phone number to call and pay. After all, found out that they booked us to poorer and cheaper hotel. Obviously paid for the dearer. Phoned them straight away, then fun began. I had to pay extra for they mistake, all advisors were rude and provided me with wrong informations. They told me that my airline is Thomson while it was Jet2, my departure was from Manchester Terminal 1… Read Full Review

Teletexthols's Response to Arek2's Review

Written on: 02/10/2014

Dear Arek2,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Arek2's reply to Teletexthols's Comment

Written on: 02/10/2014

My reference number is TT180429

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Maryloubelle's Response to Arek2's Review

Written on: 02/10/2014

Good luck...my complaint was June....still waiting....

Ive been in contact with Watchdog...suggest others follow and make sure no one else suffers at the hand of these 'providers' ...

I was stranded without transfers paid for...as well as incorrect info on prices...terrible Company...I'm not giving up till they sort my issues...I felt so stressed my rare opportunity to have a holiday...ruined..
Teletext should be renamed...telulies hmmm...I'll have royalties if they use this idea...

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