Teletext Holidays Reviews - www.teletextholidays.co.uk

★★☆☆☆
2.3 / 5
34% of users recommend this

Summary

Read and write reviews of the website www.teletextholidays.co.uk. There are also handy links down the left to other holiday and cheap flight providers so that you can compare. If you have booked a holiday off Teletext Holidays then let us know what you thought.
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Latest Reviews

★☆☆☆☆

“Worst customer service. They lied and blackmailed me”

Written on: 23/09/2014 by Craigb311 (1 review written)

They said if i gave them a positive review they would upgrade me. This is blackmail and there was no upgrade even possible at the hotel. They talked over me the whole time and the whole experience was frustrating. The hotel was great we had been there before, but will never book through teletext again… Read Full Review

Teletexthols's Comment

Written on: 23/09/2014

Dear Craigb311,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Horendous!!”

Written on: 19/09/2014 by McWilliams451 (1 review written)

DON'T Book with teletext! I have never received more appalling customer service in my life. I am currently in the final payment process of my booking and honestly wish I never started it. WHY? Speaking to the agent that sold me the holiday was a delight, phase two, very unpleasant! Phoning them was a nightmare, on hold for an hour, getting transferred from one miserable individual to another, unacceptable. Give a second chance I thought, and try email, even worse. No one had the correct… Read Full Review

Teletexthols's Comment

Written on: 19/09/2014

Dear McWilliams451,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★★☆☆☆

“Their own version of the truth, a disaster from the start.”

Written on: 17/09/2014 by Dayanam463 (1 review written)

We saw an attractive deal on their website so phoned to make a late booking for a sunny getaway. However the price jumped if you wanted to take any luggage and we were given a direct number to call if we wanted to proceed. We called back within 5 minutes and they said they would set everything up and call us back. 2 hours later they called back but had done nothing so we had to start again and, surprise, surprise the flight had gone up in price, but the transfer was still free. We should… Read Full Review

Teletexthols's Comment

Written on: 18/09/2014

Dear Dayanam463,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Absolutely rubbish”

Written on: 17/09/2014 by 420Buchanan (1 review written)

Booked a last minute over the phone with TTH on 12/09/2014 - this was for a late cheap getaway on 14/09/2014 - Was quoted price over phone , everything cool booked and paid for , now : booked car parking at E Mids for the week on morning of 13/09 - phone call 1 hour later off TTH asking if i could fly back into MAN. due to the car being at EM i said no half hour later - TTH called again - could i fly out of MAN and return to MAN - fine by me as long as the sorted car parking half hour… Read Full Review

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★☆☆☆☆

“don't book with these take on artists ”

Written on: 15/09/2014 by larslars484 (1 review written)

I booked a holiday for me an my girlfriend our FIRST holiday together my aim was to surprise her but with teletext holidays it wasn't as straight forward the original holiday I wanted was sold then I had to pay extra money for a hotel that wouldn't have even been rated a star so I changed it again to then realise they spelt my girlfriends name wrong on boarding pass and had only give us one bag to bring on the plane between us all because the guy on the phone could not speak proper English… Read Full Review

Teletexthols's Response to larslars484's Review

Written on: 17/09/2014

Dear Larslars84,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“playacartya hotel ”

Written on: 15/09/2014 by Mylal267 (1 review written)

For the first time, we booked with this company...NEVER AGAIN! booked a holiday to PORTUGAL, every detail on the booking itinerary confirmed Portugal, We flew into Portugal, connection took us over the border to SPAIN!! I mean how wrong can you get it, a totally different country!! We requested to be moved to a new hotel in Portugal or a flight home, no help could be offered as it was a weekend!!! the call support centre staff were shocking!! I have put in a complaint, this was just a couple… Read Full Review

Teletexthols's Comment

Written on: 17/09/2014

Dear Client,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Do not book with them - You will get problems”

Written on: 14/09/2014 by wcGorman126 (1 review written)

Indian call centre with people that dont understand. I couldnt get confirmation of my booking. Passed from pillar to post Avoid like the plague You will not save anything with them … Read Full Review

Teletexthols's Comment

Written on: 15/09/2014

We are really sorry to hear of the problems that you have encountered with your booking. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★★★★★

“Awesome trip”

Written on: 12/09/2014 by Riley142 (1 review written)

I booked a holiday with yourselves and i had a brilliant trip from the time of the booking till the time of returning back to the UK. Sousse was lovely the hotel we stayed at was exactly a 4* just what we expected, I cant remember the agents name but he was very helpfull everything went smoothly and will definately book again with teletext and recommend it to a friend!!! And all of you complaining do your research first about the hotels before booking. And read your confirmations before you… Read Full Review

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★☆☆☆☆

“Booked and paid for baggage onto Monarch flight no...”

Written on: 12/09/2014 by Abigail0757 (1 review written)

Booked and paid for baggage onto Monarch flight no bags were bokked onto flight, I had to pay again at Birmingham Airport. Three and a half months later and numerous letters & phone calls I have still not received my money bag for womething I paid for but never got! Teletext are the most unreputable company I have ever dealt with and their Customer service dept. do not call you back, just getting apologies and excuses. … Read Full Review

Teletexthols's Response to Abigail0757's Review

Written on: 18/09/2014

Dear Abigail0757,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Holiday was awful!!?”

Written on: 11/09/2014 by Garvey1985 (1 review written)

I wish I never used them I paid 1000 pounds for food we couldn't even eat and the hotel was disgusting the pool you couldn't use and I have complain but they won't do anything so we had a awful holiday and losted a lot of money for it then had to pay out for food even tho was included the transfer we had to sort out a disgraceful company I hope they lose there business… Read Full Review

Teletexthols's Response to Garvey1985's Review

Written on: 15/09/2014

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Garvey1985's reply to Teletexthols's Comment

Written on: 15/09/2014

You weren't sorry on the phone as you said you couldn't resolve it they was nothing more you could !!

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★☆☆☆☆

“Mislead & untrue holiday sold disaster from start to...”

Written on: 09/09/2014 by WillFischer (1 review written)

Teletext are appalling they mislead you information then as soon as they have ur money they switch off & don't care. Myself partner & 2 children paid extra for them to check us in but they didn't bother so flight there & back we was sitting apart. Our hotel was a dirty doscusting building site with no swimming pool where we was told there was a pool we had to pay £38 for no fault of our own to move hotels then my first complaint was originally sent on 29th June 2014 they are still not… Read Full Review

Teletexthols's Comment

Written on: 11/09/2014

Dear Will Fischer,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Marleymac1's Comment

Written on: 16/09/2014

Your team have fobbed me off for over 3 months every so oven they reply to my 50th emails saying we will respond in 7 days then after 7 days in same story another 7 days.
TT143988 here's my reference & date of first complaint 19th June !!!!!!!!!!!!!

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Teletexthols's Comment

Written on: 17/09/2014

Dear Mr Fisher,

We are sorry to hear of the issues encountered with your booking. The team are currently looking into this matter and will contact you directly.

Teletext Holiday

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Marleymac1's Comment

Written on: 17/09/2014

I can't see that happening they have had over 3 months I am now seeking advise from solicitors & will go to the papers if I have to

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★☆☆☆☆

“I booked and paid for a bag, no bag was booked onto...”

Written on: 07/09/2014 by Abigailwordy (1 review written)

I booked and paid for a bag, no bag was booked onto aircraft. 3 months later I still have not received my money back. Loads of apologies and excuses. DO NOT USE THEM!!!!!… Read Full Review

Teletexthols's Response to Abigailwordy's Review

Written on: 10/09/2014

Dear Abigailwordy,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★★★★★

“Brilliant!”

Written on: 07/09/2014 by Zara1990 (1 review written)

Let me start off by saying... All those people writing bad reviews about their holiday and accommodation need to release that there is something called trip advisor! Before you agree to any hotel have a look on there! Honestly! I booked a holiday to Tenerife with Teletext and it was the best holiday I have had in years! We are actually going back to the same place next year. Yes okay they tend to put the stars up on the hotels but it's your job to look into the hotel before you book! Honestly… Read Full Review

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★☆☆☆☆

“Horrendous customer service”

Written on: 07/09/2014

My sister and I were looking for holidays to tenerife for a last minute getaway over summer. We found a cheap one from East Midlands on teletext so rang up to book. Lo and behold the price had increased! The agent found us a cheaper one from a 'midlands' airport with the flexibility of a couple of days. We confirmed the details and paid. Then it turned out the chosen airport was Bristol! A nice 3 and a half hour drive from where we live! After plenty of arguing with teletext they would not… Read Full Review

Teletexthols's Comment

Written on: 09/09/2014

Dear client,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Holidays from Hell”

Written on: 06/09/2014 by NoelleBarnes261 (1 review written)

Worst company I have ever dealt with, they sell you a 3 star holiday and then you find it on another page on their website advertised as 2 star and much cheaper and guess what they get away with it. False advertising does not exist in their books even when they are reprimanded by the Advertising Standards Agency for doing so they will not admit the blame. I paid for a 3 star holiday but found out I was going to official rating suppliers own 2 star accommodation. Teletext do not want to know… Read Full Review

Teletexthols's Comment

Written on: 09/09/2014

Dear NoelleBarnes261,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Ripped off”

Written on: 05/09/2014

Booked my holiday thinking I was getting 5nights, as advertised, when in actual fact only getting 4! Was quoted a higher price for the same deal in the morning and when I booked lower! How does that even make sense?'Both quotes at the time included the same things. I haven't even gone yet and I feel annoyed! We fly out Sunday evening get into Faro at 23:25 and fly back Friday morning - that is not 5 nights. Upon disputing this I get told I have to pay extra for flight changes - how about… Read Full Review

Teletexthols's Comment

Written on: 05/09/2014

Dear Client,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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Forest786's Comment

Written on: 05/09/2014

Dear friend we have also been mistreated, it a dreadful company and someone needs to investigate it poor practices and get them closed down.

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★☆☆☆☆

“Crap!!”

Written on: 01/09/2014 by Katie317 (1 review written)

Over my dead body will I EVER book with teletext holidays again! Everything they guaranteed was utter bull! We paid to upgrade to various different things for our holiday! And we got none of them! Stuck in a foreign country with Nothing what we had paid for really put a downer on the whole thing! Teletext ought to be disgusted with there whole customer service! My partner and I are hardworking people who was looking forward to our holiday for a break! And for what to be totally mugged off! So… Read Full Review

Teletexthols's Comment

Written on: 01/09/2014

Hi,

Thank you for taking the time to share your recent experience with us. We are sorry to learn that you were disappointed with the service received.

We take great pride in the high standards of service provided by our team and therefore, any adverse reports are treated with the utmost importance.

Please accept our apologies for the disappointment and inconvenience caused.

Regards

Teletextholidays

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★☆☆☆☆

“Unprofessional, expensive and aftersale service -minus...”

Written on: 29/08/2014 by Fitzpatrickiv280 (1 review written)

August Holiday for 4. Elderly and young child. I rang in relation to the ad on there website they told me it's not available. keep telling me the price and availibity changes constantly. Thought I was making it easier if I tell the agent what I am looking for as an ideal holiday " no pubs, discos ( another word quiet at night)and not too far to resturants". he suggested the resort Santa Ponsa staying overnight in Deya apartment. As everthing was done over the phone I was given very little time… Read Full Review

Teletexthols's Comment

Written on: 29/08/2014

Dear Fitzpatrickiv280,

We are really sorry to hear of the problems that you have encountered with your booking and that you are still awaiting a resolution. If you could please provide your booking reference then the team can follow this up for you.

Teletext Holidays

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★☆☆☆☆

“Disgusting company”

Written on: 28/08/2014 by Nataliemelanie (1 review written)

Company made a fault wanted a further £1700 ontop of price already agreed and paid could not afford it staff laugh an put phone down on myself while I was so upset as only holiday time booked off work plus said it would take 5 working days to Refund so would miss my time off work ... Still waiting 20 days later for refund keep getting told I'll get call bk it's being processed I'll have refund in 48 hrs still no money has gone into bank an I'm getting fobbed off again on phone . Company is a… Read Full Review

Teletexthols's Response to Nataliemelanie's Review

Written on: 29/08/2014

Hi,

Thank you for your post. We are sorry to hear about the problems that you encountered when trying to make a reservation and the subsequent delays in receiving your refund. In order for us to assist you further, please could you provided us with your booking reference so we can investigate further

Regards
Teletextholidays

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★☆☆☆☆

“Teletext holidays are by far the worst travel agent ”

Written on: 28/08/2014 by mkHolden1994 (1 review written)

Take my advice if your looking to use Teletext Holidays don't! Communication terrible,after sales awful, value for money poor. My wife and I will never use this unprofessional and quite frankly terrible tour agent again. Save your money and find another agent… Read Full Review

Teletexthols's Comment

Written on: 28/08/2014

Hi,

Thank you for taking the time to share your recent experience with us. We are sorry to learn that you were disappointed with the service received.

We take great pride in the high standards of service provided by our team and therefore, any adverse reports are treated with the utmost importance.

Please accept our apologies for the disappointment and inconvenience caused.

Regards

Teletextholidays

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