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Written on: 08/06/2015
I read an advertisement for FREE SAMPLES of Hydroderm asking for $6.00 postage. There was a questionaire asking my age and skin type. The plain wrapped package arrived with no return address. I noticed $8.00 AUS come out of my account and thought no more of it until $110.64 and $105.37 were taken sometime later. I DID NOT GIVE PERMISSION FOR THIS. I tried ringing and emailing got nowhere but seemed to have down loaded viruses to my computer. My bank's Fraud squad gave me an 18 digit reference… Read Full Review
Written on: 26/11/2014 by Kodyv49 (1 review written)
I sent for the trial sample when I saw it advertised on Internet. I was in hospital when it was delivered I took very little notice of it when I got home , still unwell. I am shocked and disgusted to fine £ 85.0 taken from my account because I did not contact them to cancel within the given time. I made the mistake of not reading the small print or cuntomer reviews. You have to look for the terms of sale , they are not obvious when you are ordering. I think this is an underhand way of selling… Read Full Review
Written on: 18/04/2014
I received my "free" trial bottles of this stuff. After using it religiously for about three weeks, I have determined that it doesn't work for me. I called the company to get a refund and was told that I did not call during the appropriate period of time and, therefore, I would only get 25% refunded. I believe that the advertisement is underhanded and dishonest and I would strongly dissuade anyone from dealing with this company… Read Full Review
Written on: 20/01/2014
I ordered Hydroderm and did not receive it within the 14 trial because of the Christmas and New Years holidays. I was then charged full price of $160 before I even had a chance to try the product. I called 16 days after ordering and ask for my account to be canceled and for a refund. Since I had not received the product they refused to give me refund instructions. After getting it in the mail tried the product for 14 days and did not like the results so I again called for a refund. They… Read Full Review
Written on: 28/03/2012
I saw this product on nomorerack.com for 16.00, so I decided to check other sites to see what was the real value and to my surprise it was pricee, so I decided to order. After reading all the comments and how you have to sign up and about the customer service; I am happy with my initial start, now let see how the product will work on my 43 old face… Read Full Review
Written on: 11/12/2010 by Blacksmithgirl (1 review written)
I have used hydroderm serum for years. It works better for me than dermitage which is supposed to be better. I have extremely dry skin. I found the customer service a little difficult to connect with, but they did seem to try. If you tell them the price is too much for you to afford, they will reduce it a third!It makes most lines disappear and leaves my skin smooth and moist. The trick is to really gently massage it in. Don't just put it on and go. Follow that up with a co enyme q 10 creme… Read Full Review
Written on: 01/11/2008
I was disappointed with this company's customer service. I do not seem to be able to unsubscribe or discontinue my account because the customer service number is always busy whenever I call. When I finally got a hold of someone to discontinue, she took my information down and yet, the products keep coming and I keep getting billed… Read Full Review
Written on: 06/10/2008 by motolasgirl (1 review written)
Hydroderm is a great product been using it for a year me 35 and my mom 58 we both love it. I even use it on my hands etc. Tighter pores, improved skin tone, disappearance of fine lines and circles. Its very mild and gentle. Don't know why these girls are having any issues. Might want to take a look at what else they are using. really does wonders on my lips as well.
I have stopped using it for a couple months and have noticed that my face has gone back in the gutter without it… Read Full Review
Written on: 19/05/2008 by lisasl (1 review written)
I have wanted a product like Hydroderm for so long. I can't wait to put it on because I know what great results I'll get. As I said above, Hydroderm clears up my wrinkles and removed that tired and angry look fine lines produce. Now if you could could come up with a product to tighten the upper eyelids!!… Read Full Review
Written on: 06/04/2008 by MarcyMarcy (1 review written)
I would not recommend this. I also do not trust a product that requires you sign up for a "program" that ships monthly rather than allowing you to order it when you need it. This to me seems like a product that already knows they will not be able to depend on repeat business… Read Full Review
Written on: 06/04/2008 by Aia (1 review written)
I am so disappointed about Hydroderm, it make my face look like I have smallpox. When the first time happened I thought I eat something bad. At the dermatologist I didn't wish to admit that I use new facial product. After two weeks my face was again normal and I try again Hydroderm and again my face turn during the night in smallpox for so much money. No thank you! Terrible! Never again I will use Hydroderm… Read Full Review
Written on: 06/04/2008
I wouldn't waste my time and money on this product… Read Full Review
Written on: 24/03/2008 by juwelzzzz (1 review written)
I am very happy with this product. It really makes a different. I am 36 years old and very conscious about my appearance. I am afraid to and still too young to do plastic surgery (not necessary yet), but was trying to find a good product for my skin. I tried it, and loved it, but returned it because of the price. I've been reading some negative comments about the customer service, well, I am here to correct that. The customer service is GREAT! I explained them why I returned it, they offered me… Read Full Review
Written on: 12/03/2008 by kablair (1 review written)
I love this product. I am 57 and it is the gentlest product I have ever used. There is a definite improvement in my skin--especially fine lines and wrinkles and it has diminished some of my deeper wrinkles around my mouth and eyes… Read Full Review
Written on: 02/03/2008
I often get comments on why I'm not aging...I know, I have been using Hydroderm for at least 1 year now. I can feel my skin begin to tighten just slightly, and I know for a fact that my deep lined forehead has cleared up.
I really think this product is working for me.
You must however start with a good facial cleanser and wash.
Make sure you rinse, rinse, rinse (the more the better).
Make sure all cleaning agents are rinsed off completely.
Water is part of the secret to any… Read Full Review
Written on: 21/02/2008 by wanda4471 (1 review written)
This product is no good i didn't get no result so save your money and dont buy this it really sucks… Read Full Review
Written on: 09/12/2007
It sucks, Does not work and the customer service is rude. They will charge yoy $55 fot the pretend free $3.95 Trial. Very deceiving ad. Do not order from them… Read Full Review
Written on: 08/12/2007 by ashlee94 (1 review written)
Hydroderm in my situation does remove wrinkles by completely swelling my face!! After 3 uses my face is extremely swollen, red and painful! It has been 2 days since using it and is only getting worse and not better!! When the swelling goes down, I can't see my wrinkles being gone - they will have to be worse as much as my skin is stretched!!!… Read Full Review
Written on: 03/11/2006 by terrim (1 review written)
I used Hydroderm wrinkle reducer on one side of my face, 2-3 times a day, for 3 months and at the end, I saw no difference in my marionette lines or my brow and eye lines. I have also tried the lip plumper. Ridiculous claims. No plump and I'm $70 lighter. I had to threaten to call the Better Business Bureau just to get a store credit. For what? More junk?… Read Full Review
Written on: 29/07/2006 by JBH (1 review written)
The only way I got out of Hydroderm's direct shipment, after numerous phone calls and arguments, was to deny the charges on my credit card, since I had returned the product they had sent to me. I now purchase my Hydroderm products through another retailer and I have no problems. I order what I want when I need it, at discounted prices and I'm not committed to Hydroderm's marketing techniques… Read Full Review