Postmaster www.postmaster.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Don't give your bank details!!”
Written on: 19/03/2013
For the second time in a few years, the account i had with postmaster.co.uk has gone missing! It was at first supposed to be a free account and then they wipe your details and ask for money! OK, 1st time I paid but next time I'm wary! Postmaster pls contact me with an explanation for this. (read more)
★☆☆☆☆
“Cannot access site - hijacked?”
Written on: 20/11/2012
I am a registered Postmaster user, but since last night I cannot access the site, neither can my daughter from her computer. When we try we get Oil Review Middle East. What is the problem? Has the site been hijacked? Is there a security issue? We can't report it to Postmaster as every time we try to contact them we get re-directed to the Middle East site. If we go through Google it shows up as being Postmaster site but the Oil site comes up. Surely Postmaster must know! (read more)
★☆☆☆☆
“Service vanished overnight !!”
Written on: 18/11/2012
I tried accessing my emails on Saturday 17th November 2012 only to find an oil industry news page where Postmaster.co.uk once resided. I cant find any information about this problem anywhere on the internet !!! How much worse can a webmail service get? Thats me finished with Postmaster.co.uk please dont ever think about paying money for this NON-SERVICE provider. (read more)
★☆☆☆☆
“Lost my emails from my late mother”
Written on: 16/04/2012
From 2004-2007, I lived in Japan, and used to exchange emails with my late mum through this email system. They have managed to LOSE these emails, and repeated requests to restore them have been utterly ignored. And this is a service I have PAID for, not a free one! Ever since Vorari took over, the system has been an unmitigated disaster. Avoid at all costs. (read more)
★☆☆☆☆
“Review on Rubbish”
Written on: 29/03/2012
I have been with Postmaster for years but had to back up with Hotmail as Postmaster not particularly reliable. Since they joined up with Vorari what a mess and now absolute rubbish - avoid at all costs (read more)
★☆☆☆☆
“Avoid at all costs!! Zero stars across the board ”
Written on: 02/11/2011
Don't normally post these but if it helps postmaster go under then I'm willing. I joined up to the original postmaster webmail probably 10+ years ago and have since watched what was a simple, no frills, reliable service deteriorate into an unusable mess. I won't bore you with history of gradual decline but the latest move to vorari is an absolute cluster bomb. My Inbox and subfolders just disappeared after week of not being able to logon. 3 weeks later its still not fixed and the temporary... (read more)
Guest's Comment
Written on: 07/11/2011
Blimey, I could have written this myself! Exactly my experience, as a user since 1999. I wonder how may of us there are! My subscription has been due for a few weeks, and fortunately they haven't been able to get it! I'm sorry to say I've resorted to mildly abusive replies to the \"support\" team! I can only assume Vorari took over with a view to destroying the business.
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★☆☆☆☆
“No service whatsoever”
Written on: 17/10/2011
Since postmaster was 'taken over' by voltari it has been a nightmare and just when I thought it could not get worse it has, No service for nearly a week, cannot communicate, no information and am trying to run a business heavily reliant on emails - anyone else experiencing same? (read more)
Nickw1938's Comment
Written on: 18/10/2011
Oh yes! My review will be up shortly. All I can say is all praise to mugs like me who stuck with this paid service through bad and badder - until now ! Bye Postmaster
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Guest's Comment
Written on: 25/10/2011
Yes, the service is disgusting since going over to voltari. We are home users, 3 of us use and pay for their so called 'Gold Service' but it has been practically non existant over the last 3 months. Firstly all our files and folders vanished and it took weeks for them to retrieve them, the service after than was hit or miss, mostly miss, and then just two weeks ago all our folders and records vanished again. No service as other poster says for a week but this is now their standard service pattern! To add insult to injury they had a notice up a one point claiming that the users were to blame for overloading the system or somesuch rubbish and took payments from our banks in October for a non existant service.
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★☆☆☆☆
“All emails lost”
Written on: 15/10/2011
Postmaster has had a virtually non existant service for the last three months, and they only rarely admit that their servers are down (or whatever their latest issue is). I believe they have tried to migrateto new servers TWICE in this time, without warning. As customers, we have no idea when we may get access to ours emails, and it seems that all of mine have been lost. I am only keeping my account (which I used as my sole personal account for ten years)open, in the hope that I can somehow... (read more)
★☆☆☆☆
“Avoid Postmaster”
Written on: 22/09/2011 by davrog (1 review written)
I began using Postmaster many years ago as the local library service used it. Recommended then - but over the years has got worse and worse. I've lost clients as the mail bounces back and am now trying to find my address book and any mail which might have bounced. this is really terrible and very bad news for a paid service . Does anyone know how to get a reponse from Postmaster. Have they finally died? Do not in any circumstance sign up - even if you do have the luck ( or... (read more)
★☆☆☆☆
“Postmaster/Vorari/Zimbra System seems consistently...”
Written on: 19/09/2011
19th September, 2011 A system which loses all your folders, seems only intermittently able to send and receive messages, and regularly presents one with signs such as Bad Gate etc thus denying access at all has proved to be the most frustrating and indeed infuriating email system I have ever encountered. As a regular user with important communications to receive and transmit almost daily I found the old Postmaster.co.uk occasionally sluggish yet never the less coherent and fairly reliable.... (read more)
Guest's Comment
Written on: 21/09/2011
Yes. They switched platforms to Vorari a week later than advised, but without letting anyone know what was happening. Porting old mail folders took a week, but in a different storage structure so that my IMAP connection couldn't find them. Then they went down for a couple of days, with no reason given. A couple of days later, they got hit by a DDOS attack (they say), and I have had virtually nothing in my inbox for a week now. Who knows if I'll ever receive the missing mail (plus all that which I don't know about).
I used the old Postmaster for a couple of years, with virtually no problems - once they sorted out my on-line data storage area (which Vorari, now, don't offer). The Vorari set-up seems like a total abortion, to be honest. Don't think I'll be staying with them. If things don't shape up rapidly, I'll be asking for my money back and writing a stinky letter to Ofcom.
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Davrog's Comment
Written on: 22/09/2011
I totally agree.
I've nearly gone nuts with the rubbish Postmaster are up to.
I've lost clients and am eriously thinking of suing. I can never get a reponse to 'support' when I do manage to get on line.
Hopeless. what to do?
I'm changing to gmail yet can't get my address list... Help.
Dave
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Guest's Comment
Written on: 22/09/2011
Couldn't agree more. I hope it is just a question of getting their new act together. I can't even access my address book to transfer all my contacts to another provider.
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Guest's Comment
Written on: 23/09/2011
Absolutely disgraceful service and to think I am paying for it.
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Guest's Comment
Written on: 23/09/2011
How I agree!
Choosing to 'replatform' with Vorari/Zimbra is probably the worst decision the Spider Networks/Postmaster management team have ever made.
In addition to the failings mentioned by the foregoing contributor, I would add the eyestrain caused by the new screen design and choice of colours for it and the useless American spell check facility (I am a British user living in the United Kingdom and I do not wish to use any version of the English language other than the proper British one).
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Showing 1 - 10 of 43 Reviews
★★★★★
“how to block email addresses”
Written on: 30/08/2011 by bigmee
hi i have been a postmaster user for many years now and i found the old format much easier to use, my problem is i dont know how to block email addresses on the new one can any one inform me how this is done many thanks. (read more)
★☆☆☆☆
“Waow, PM looks to be worse than it was 5 years ago - I...”
Written on: 04/10/2010
Waow, PM looks to be worse than it was 5 years ago - I had no idea it could get worse! I quickly moved away from Postmaster over 5 years ago after repeated downtime, inadequate support, no apologies, more downtime, questionable security (limited password selection) and more downtime. My past experience with PM lead me to believe it to be staffed by very inexperienced tech personnel. Add to that very little apparent management and an absence of SLAs and you have a kind of "hobby" webmail... (read more)
★☆☆☆☆
“Used to be brilliant when it was free. Since being...”
Written on: 08/09/2010
Used to be brilliant when it was free. Since being taken over by Spider Networks a few years ago, the service level has plummeted. Service interruptions for prolonged periods are common and to top it all, my account has been de-activated for no reason. So far I have spent over 2 days trying to find out why, have sent 6 messages and have heard nothing. Meanwhile, important emails are being bounced and I am paying for the privilege. Customer Service don't care and are rude if/when they bother... (read more)
★☆☆☆☆
“Postmaster. ”
Written on: 23/12/2009
Postmaster.
I am getting sooo frustrated by the lack of response from their'admin' department.
My account is blocked, due to several unsuccessful attempts to log in (all by myself!) and despite many emails to the support dept, and at least three to spider-networks, there has been nothing back from them, and no change on the blocked access!
I am really angry and frustrated... I am even considering re-joining (another fifteen quid!) just so I can access their forums and actually attract...
(read more)
Guest's Comment
Written on: 20/07/2011
I have exactly the same problem. My emails were blocked 6 days ago and I have written 30 messages to their admion and to spider networks. I have had my sister - another p[ostmaster customer - send them a request for me and I have heard nothing, neither to my telephone nor to my alternative emaill address. I have explained that I run a business which depends largely on emails. Nothing. They have not replied, explained, reinstated my emails - nothing. It is most frustrating. There is no telephone number, no contact of any sort is possible. This should not be the way that a business is run in this country. They should show respect to their customers. We pay for their so-called service. The whole affair is disgusting.
Alan Palmer
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★☆☆☆☆
“Postmaster.co.uk used to be a free service. It was...”
Written on: 12/08/2009
Postmaster.co.uk used to be a free service. It was never brilliant but I was happy with the fact that it was UK based so I used it. I moved to Hotmail.com because I was not prepared to pay £14.99 per year for something which was basically always inferior and with no guarantee of service improvements for the cost. Looking at the reviews, I have been proved right and the significant number of reported downtime incidents substantiate the following advice: Do not subscribe to this service! (read more)
★★★☆☆
“Postmaster was initially free which I wanted but not...”
Written on: 28/07/2009
Postmaster was initially free which I wanted but not have to pay. I'm OK about paying cos the spam filter seems to work really well. However had an account renewal query recently and fired off 3 e-mails to them - WHICH THEY NEVER REPLIED TO!!! Not impressed. Be warned - support is not brilliant! (read more)
★★★★★
“I was recommended Postmaster by a local library for...”
Written on: 17/07/2009
I was recommended Postmaster by a local library for its ease of use and its anti spam protection. I have used it over the last few years and wouldn't consider using another server. I have a work e-mail with another provider and frequently get junk mail unlike my private Postmaster account.
This server gives excellent protection is fast and easy to use.
When I first used Postmaster I was not paying for the Gold account and thought long and hard about having to pay each year. I did pay and...
(read more)
★☆☆☆☆
“More spam than ever even though I am a gold customer. ...”
Written on: 13/01/2009 by jessjames63 (1 review written)
More spam than ever even though I am a gold customer. None of the promises delivered. I paid for a very poor service. I have moved on to a free and far far superior service. (read more)
☆☆☆☆☆
“I have been with postmaster quite a long time. With...”
Written on: 11/05/2008 by raist (1 review written)
I have been with postmaster quite a long time. With promises of better control and spam filters I paid for the upgrade. What a mistake. I am no longer happy with Postmaster! In my opinion it has been slow, very slow, constantly offline as far as I am concerned! (Four days recently very unhappy) and spam, I have had more spam since I upgraded than any other time! After the recent four day fiasco I had 200 emails! An email to postmaster got a standard response in my opinion! I have now found... (read more)
☆☆☆☆☆
“Postmaster has been down since April the 25th without...”
Written on: 05/05/2008
Postmaster has been down since April the 25th without any warning as far as I am aware. That's the best part of 2 WEEKS. There is no way of getting in contact with anyone in my opinion? The Bibliotech website has a form you can fill in about 'any problems' that I have had no response from yet, as far as I am aware.
What's worse is there is absolutely no any information on the problem, not even a 'downtime' page for the website I can find?.
I've been using Postmaster for work, that's why I PAID...
(read more)
See next 10 reviews
Showing 11 - 20 of 43 Reviews
☆☆☆☆☆
“When Postmaster was free, it suffered problems in...”
Written on: 30/04/2008
When Postmaster was free, it suffered problems in service provision from time to time but I put up with it because it was free and I had various folders with emails that I did not want to transfer. However, now that I am paying I am not so content to put up with the poor service in my opinion. Recently, the network has been down on several occasions and when it is running, it is very slow. Additionally, after a recent shut down in service, when it was reinstated I discovered that I had over... (read more)
★☆☆☆☆
“Poor service in my opinion, and I've only myself to...”
Written on: 30/04/2008
Poor service in my opinion, and I've only myself to blame for sticking with Postmaster.co.uk when the two free sites I use are easy, reliable, and cheaper as far as I am aware!
Even saying this, if the Postmaster team had just communicated their problems to their users, perhaps some of us would stretch their patience even more.
So, farewell then, Postmaster.
I do not recommend this email address site.
(read more)
★☆☆☆☆
“No service for four days as far as I am concerned, and...”
Written on: 28/04/2008 by mikeperry (1 review written)
No service for four days as far as I am concerned, and then 73 emails dating from 1 April displayed (appropriate date!) All but 7 of these had previously been deleted, so why were they still in the postmaster system?
Then I found my personal folders had been deleted. No response from support team by email, and the 0901 number was answered by a different company - and they have the cheek to charge for all this! I do not recommend postmaster.
(read more)
★☆☆☆☆
“Never had any bother in the last 5 years of using this...”
Written on: 26/04/2008
Never had any bother in the last 5 years of using this service so I paid £15 for a year (mainly because I left it to the last minute and had to pay to get access to e-mails)
Since then, I've been inundated with spam despite using their tools, it seems to run slower and this latest downtime (3 days so far) is the final straw, don't bother.
(read more)
☆☆☆☆☆
“It really is not worth spending £14.99 a year on such...”
Written on: 26/04/2008 by anorth (1 review written)
It really is not worth spending £14.99 a year on such an email provider as postmaster for me. I only paid as I had been with them for a number of years and for simplicity as everyone new my email I paid. not next year.
It seems the service has been going downhill for a while in my opinion and experience as I was not happy with the SPAM filters that just don't seem to work and constant unannounced downtime "for essential maintenance" for me, with no clue as to when they might resume. As of...
(read more)
☆☆☆☆☆
“I paid £14.99 to postmaster to be able to keep my...”
Written on: 25/04/2008 by Edith Clutterbucket
I paid £14.99 to postmaster to be able to keep my address even though I had another free address from o2. The service had been fine up until that point. Now I receive around 30 spam mails a day and even though I block the subjects they still come through. And I have now been unable to log on to postmaster for 2 days as the are carrying out essential maintenance - without prior notification as far as I am concerned. (read more)
☆☆☆☆☆
“Erm, I like the name of the service, that's about it...”
Written on: 24/04/2008
Erm, I like the name of the service, that's about it for good points.
The service used to be fine - little going missing, fairly fast emails sent & rec'd, but... From what I hear gmail or hotmail are probably better... oh & FREE!
(read more)
☆☆☆☆☆
“The American public is being GOUGED to mail anything....”
Written on: 13/03/2008
The American public is being GOUGED to mail anything. We put our faith and trust the post office for doing their job. The U.S. post office stole my package and tells me I have to wait 21 days before I can do anything. That's a very big WRONG for me. I'm filling charges against the Veradale postmaster and hold her totally responsible because of her refused to resolve and even find my package. The package was a one-of-a-kind and can't be replaced but the US Post Office. Do not recommend... (read more)
☆☆☆☆☆
“Postmaster is Spam central- I agree with most of the...”
Written on: 14/08/2007 by dougiebarder (1 review written)
Postmaster is Spam central- I agree with most of the other reviewers-it was only borderline value when it was free-Save the £15 and use Gmail or one of the other free ones-MUCH better. (read more)
★★☆☆☆
“I've been with Postmaster for over 8 years - but it's...”
Written on: 05/07/2007 by Ms Moc
I've been with Postmaster for over 8 years - but it's just got worse and worse, slow and major service outages. But now they want to charge £14.99, and compared to Hotmail Live or Googlemail, it has a very poor interface and support is non-existance. Why did I stay with them ? - It was the POP3 service. But we have over 10 a/c's with them which we will be moving to Hotmail Live instead. (read more)
See next 10 reviews
Showing 21 - 30 of 43 Reviews
★☆☆☆☆
“Now the free service is to be ended I shall cease to...”
Written on: 30/06/2007 by ajmb (2 reviews written)
Now the free service is to be ended I shall cease to use postmaster. There are superior webmail services available free, e.g. googlemail. (read more)
★☆☆☆☆
“They offer no customer service whatsoever! No one...”
Written on: 22/03/2007 by mayada (2 reviews written)
They offer no customer service whatsoever! No one replies. No one helps!
All I receive from Postmaster is constant junk and viruses from unknown users.
(read more)
★☆☆☆☆
“I've been with Postmaster for a few years, but over...”
Written on: 04/02/2007 by maggot11
I've been with Postmaster for a few years, but over the last year increasing numbers of mails are going missing, and mails often take over 24 hours to get delivered, never less than 2 hours, and I think I'm being kind there.
It is the worst service of any kind I can think of on the web.
(read more)
★☆☆☆☆
“They only want paid customers now. Why would any one...”
Written on: 05/01/2007 by emailreview (1 review written)
They only want paid customers now. Why would any one want to pay for something so bad in the first place (read more)
★★★☆☆
“I had tried many different email companies before I...”
Written on: 04/05/2006 by hecate (1 review written)
I had tried many different email companies before I finally felt comfortable, with Postmaster. I get no junkmail, I have been using Postmaster for all my emails for about 3 years perhaps and never really had a complaint. There have been unscheduled downtimes lasting up to (as far as I know) 24 hours quite frequently during the years but that's not bad enough to make me want to leave Postmaster for some commercial domain like Yahoo, Hotmail, Gmail, etc.
HOWEVER, now I'm soooo angry and...
(read more)
★★★☆☆
“Postmaster is like an old, familiar and unreliable...”
Written on: 02/05/2006 by librariangirl (1 review written)
Postmaster is like an old, familiar and unreliable friend who is always trying to sell you something. It's a bit frustrating and can be inefficient, but it's been with you for so long it's hard to imagine life without it. It has never closed my account unexpectedly or anything, but the server can be unreliable, so don't sign up if you need your email desperately. (read more)
★☆☆☆☆
“I moved my personal email address to Postmaster....”
Written on: 08/10/2005 by DrugBuddy (2 reviews written)
I moved my personal email address to Postmaster. mainly due to their positive web reviews. and the relative obscurity of the address i.e. spam free-ish. The spam free ideal proved to be right, however everything else has sucked the big one.
For many web users, an email address is little more than a fun but transient contact point. However for those that rely on (non-work) email communication, it can mean the difference between grabbing a job or being out of work - or, more importantly,...
(read more)
K10Skw's Response to DrugBuddy's Review
Written on: 17/01/2006
Postmaster are useless. I've had more downtime with them than up time. Emails sometimes take a week to get to me if I'm really lucky. It's got so bad I'm moving my email to hotmail. At least I'll know I'm getting mail!!!
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230835_Alwhite's Response to DrugBuddy's Review
Written on: 20/02/2006
I think the last two comments are too critical - I've been with Postmaster for a few years now and although they are sometimes down for technical reasons, they do give notice in advance and it's not often or usually for very long.
Yes, there can be a delay on emails arriving, but more often than not their arrival is immediate and I've noticed that the delay has lessoned a lot in the last few months.
For a free service I find them pretty reliable, and the much reduced amount of spam is a welcome relief.
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277079_Maggot11's Response to DrugBuddy's Review
Written on: 04/02/2007
the first 2 comments are fair, postmaster delivers mail hours and hours late, if at all.
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☆☆☆☆☆
“The service at postmaster.co.uk is getting worse, and...”
Written on: 31/08/2005 by mjc7uk (1 review written)
The service at postmaster.co.uk is getting worse, and had moved to Yahoo recently. (read more)
★☆☆☆☆
“www.postmaster.co.uk Email address site. ”
Written on: 27/07/2005 by philorme
www.postmaster.co.uk Email address site.
Having registered with numerous employment agencies, I now find that I cannot access my emails once again. Imagine the frustration! As I write, postmaster is offline again. If anyone is considering trying postmaster in the hope of some future improvement, I thought that two years ago.
(read more)
★★☆☆☆
“Postmaster (www.postmaster.co.uk): If you only need to...”
Written on: 05/05/2005 by idontcare (1 review written)
Postmaster (www.postmaster.co.uk): If you only need to access your email once every few weeks - and it is never urgent- then I recomend it.
If not being able to access your email for 48hrs would be inconvenient to you then do not use postmaster.
I am moving to yahoo. Never let me down yet.
Postmaster has been offline for periods greater than 24hrs at least 3 times in the last couple of months. Then they come up with some excuse about power failures at the outsourced server farm.
Backups?...
(read more)
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Showing 31 - 40 of 43 Reviews
★☆☆☆☆
“Postmaster (www.postmaster.co.uk) is poo, it should be...”
Written on: 05/05/2005 by schmoozer (1 review written)
Postmaster (www.postmaster.co.uk) is poo, it should be called poo-master.co.uk!
Its a pain in the rear, the site is currently down for 2 days where I cannot access my email. Don't know when it will be back on so my business and personal emails will just have to wait I suppose.
Nice one poo-master.
(read more)
★★★★★
“My friend recommended this site few years ago and...”
Written on: 18/11/2004 by bisale (1 review written)
My friend recommended this site few years ago and registered with them. I had not used my account for a while and it got deleted but was not available for registration. So I thought, let me write an email to postmaster customer service if they can restore my account and they did.
They have added many features since I last looked it. But it is now a complete portal of communication.
You should try it too.
(read more)
277079_Maggot11's Response to bisale's Review
Written on: 04/02/2007
if this is genuine I bet they feel very different about the service now.
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★★☆☆☆
“E-mails are my lifeline-professionally, socially, even...”
Written on: 08/11/2004 by sullan (1 review written)
E-mails are my lifeline-professionally, socially, even for leisure purposes so I decided to use Postmaster (www.postmaster.co.uk). I have previously been hooked to Hotmail and Yahoo, but I was not too appreciative of these sites even though they offered free email service. The reason was spam and junk mail that I had to regularly delete from my mailbox. Once while searching Google I came across postmaster.co.uk, which claimed to offer free email without any spam and junk mail. I was not too... (read more)
Drugbuddy's Response to sullan's Review
Written on: 12/05/2006
I migrated from Postmaster last year (2005) but keep check on my old account just to make sure my address book knows where I am. I estimate that I logged on to Postmaster, maybe 15 times this year. Out of those 15 times, Postmaster has been down twice.
I migrated to Gmail and logon at least once a day on average over a 12 month period. I have never experienced the Gmail servers to be down.
OK, Google is a major world corp and has the $ backing to cope with millions of logon requests/day. Postmaster has to cope with thousands, maybe 10's of thousands of logons/day - i.e. a half decent desktop could cope.
Postmaster has quite a nice front end now, but the back end still sucks.
Please please please don't rely on Postmaster if you want a reliable email service. Use it as a secondary email address at best.
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Stureed's Comment
Written on: 18/11/2012
Hi, I had the same problem yesterday and will not be renewing my subscription as I'm not paying for this shambles!! However, not sure if you've got the zimbra login page address so that you can still access your email.
Hope you find a new service soon!!