Eclipse Leisure Leeds Reviews

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★★★★☆
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Latest Reviews

★☆☆☆☆

“Never book with this company”

Written on: 23/01/2013

Dont ever book with this company, they dont care about you after they get your money, they were all lovely and helpful at the beginning as soon as I booked it and stuff started going wrong the aftersales team dont even care! They have terrible custmer service! It has been mistake after mistake, now my booking is completely different to what I booked or wanted. After paying over £2500 for the booking and noth actually having what I wanted its a joke. They claim that they have the right to… Read Full Review

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★★★☆☆

“PACKAGE NOT AS PROMISED”

Written on: 19/09/2012

Went on Hen do to Liverpool - must say with all the girls had a fantastic time, but eclipese leisure!!!!! could do better, they do not deliver as advertised and do not tell you everything ie £250 per room on arrival plus other mis-communications and pull the rug from under you if you complain, not good customer service at all. My girlfriends and you know who you are, I love you and hope to see you soon. XXXXXXX… Read Full Review

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Eclipseleisurelimited's Comment

Written on: 26/09/2012

Thank you for your review.

We take the feedback from our reviews very seriously and will investigate the issues raised thoroughly.

In order for us to investigate the situation, we would appreciate it if you could email us at customercare@redseven.co.uk so we can confirm which booking you are. If you have already done so, we will be responding within 28 days complying with the ABTA code of conduct.

Eclipse

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★★☆☆☆

“Mis-selling packages”

Written on: 04/07/2012

Would not recommend this company, they bombard you with emails and phone calls when trying to get you to book, but once they have your money don't want to know. Ended up asking them to take the meal off as I didn't like the look of the restaurant (it was sold to me as a 2 course meal with a drink included) and initially only knocked £10 off! I don't even know a pub where you can get a 2 course meal with a drink for a tenner! We were also sold as part of the package "free nightclub entry… Read Full Review

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Eclipseleisurelimited's Comment

Written on: 26/09/2012

Thank you for your review.

We take the feedback from our reviews very seriously and will investigate the issues raised thoroughly.

In order for us to investigate the situation, we would appreciate it if you could email us at customercare@redseven.co.uk so we can confirm which booking you are. If you have already done so, we will be responding within 28 days complying with the ABTA code of conduct.

Eclipse

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★★★★★

“Excellent weekend”

Written on: 11/11/2011 by StuartinCov (1 review written)

Had an amazing weekend away thanks to the proffesionalism of arranging the weekend by Eclipse Leisure. Was really pleased with the way that our weekend was maintained by the staff. Queens Hotel was amazing and a far stretch from the stag do's previously attended. Not a camp site or youth hostel in sight. Amazing Citty and very friendly. Would definitely recommend to a friend as it was hassle free. The girls at Eclipse leisure always made sure our neds were met with the contact before and… Read Full Review

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★★★★★

“Jan's fantastic hen weekend in Leeds!”

Written on: 17/10/2011 by lauraclark (1 review written)

Thanks so much to Marcus, Yasmin, Steph and Sadie at Eclipse, I couldnt have organised the weekend without them, it was so easy and hassle free and the fact that they tailor the packages to each individual who then pays the website takes all the stress out of booking a hen do and also makes it work for everyone with different needs and budgets. The weekend was fantastic and everyone had such a brilliant time. The hotel was gorgeous and the life drawing and bollywood dance class were so much… Read Full Review

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★★★★★

“Hi Viki ”

Written on: 01/11/2010 by rachandkai (1 review written)

Hi Viki

Hope that you are well?

I just wanted to drop you a quick line to say thank you for all your help organising my hen last weekend. We all had an absolutely amazing time, and the Bollywood was out of this world. My hotel was a really lovely venue and the class itself was just brilliant! We all loved it!

Thank you so so much for all your help, i will recommend you to everyone!!!!

Lots of love
Rachel x

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★★★★☆

“Thanks to Eclipse for arranging the Go Experience Pop...”

Written on: 21/09/2010 by Littleliz (2 reviews written)

Thanks to Eclipse for arranging the Go Experience Pop Video, I'd recommend this to anyone! even if you're not co-ordinated!
Though you might not want to pick an energetic song! as you have to film it a few times due to giggling! :o)
Everyone was a little daunted at first as we didn't know what to expect, but everyone loosened up and soon forgot about the camera and just enjoyed themselves! Can't wait to see the results!!! Am I brave enough to have the first viewing on my wedding day????… Read Full Review

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★★★★★

“My hen weekend in Leeds was perfect - gorgeous 4*...”

Written on: 28/02/2010 by storksb (1 review written)

My hen weekend in Leeds was perfect - gorgeous 4* hotel The Marriot, everyone was praising it and the rooms were ready and waiting for us from 8am apparently!

The recording studio was great fun, we took bubbly and they made us feel very welcome and relaxed. We felt like pop stars and had a very memorable day -we will be playing our songs at the wedding!

The meal at Bella Italia was great, and we enjoyed the clubs, a great weekend all round.

We would thoroughly recommmend Eclipse to any… Read Full Review

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★★★★★

“Hi, ”

Written on: 25/02/2010 by stagavin (1 review written)

Hi,

Yeah, everything was good. it was a good crack and the girl guides had good banter (both called Natalie/Natalia?) So hats of to them, everything was on time and were willing to drop us at different points and sort us out with info.

Thanks again to Lisa for arranging this last minute… Read Full Review

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★★★★☆

“The weekend was awesome, every1 really enjoyed...”

Written on: 24/02/2010 by tinners4 (1 review written)

The weekend was awesome, every1 really enjoyed themselves!

Yeh I did get a real battering at its a knockout, for some reason everyone chose to pick on me!! No big win at the dogs either :(!hahahahha!

One of the boys there took loads of fotos so hopefully we will have them all on the website soon!

Thanks again Eclipse… Read Full Review

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★☆☆☆☆

“My sister's hen weekend in bournemouth was a complete...”

Written on: 08/02/2010

My sister's hen weekend in bournemouth was a complete sham. Hotel miles away. Restaurant poor, club naff and the quads where double booked.
Quad company said that they would refund us through eclipse. Eclipse had all of this information however they still refused to give a refund, I had to take them to the small claims court who through the case out with a full refund and costs refunded to me.

I would never recommend them, the organisers are rude and extremely unhelpful… Read Full Review

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Eclipseleisurereply's Comment

Written on: 24/02/2010

It is fantastic to find around 100 glowing reviews here to outweigh this one anomaly.
<br/>
<br/>We welcome feedback both good and bad but this particular review was placed by an ex-employee of our company - the review has been re-posted recently regarding an event that took place TWO years ago. There is a little more information which we would like to add, in the interests of providing the full story :
<br/>
<br/>Firstly: the event that that the reviewer is complaining about is actually one that she arranged for herself while she worked here, so the complaints about choice of club and hotel are a little odd! We are of course willing and able to substantiate this with evidence, but it is not appropriate to do so here.
<br/>
<br/>Whilst it is correct that the case went to court and indeed we paid out compensation, this was on behalf of the activity supplier after a dispute between the supplier and the complainant on the day.
<br/>
<br/>As is absolutely clear from the overwhelmingly positive reviews on this site, we have thousands of satisfied customers from hundreds of stag and hen weekends every year and not once has a real client been motivated to persist with a 'complaint' this far down the line!
<br/>
<br/>It is unfortunate that the usefulness of valuable independent review sites may be compromised by bias and inaccurate reporting. We would defend the right to freedom of speech and opinion to the very end, but it may well be reasonable to think that this is an embittered ex-employee pursuing a personal agenda. Naturally, you can make up your own mind.

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Guest's Comment

Written on: 27/05/2011

I have just had a very bad experience with this company, dont touch

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★★★★★

“Our stag weekend in Leeds went brilliantly. In the...”

Written on: 10/11/2009 by Ian Denson (1 review written)

Our stag weekend in Leeds went brilliantly. In the run-up to it the guys at Eclipse Leisure made everything as easy as possible. Having our own website made it easier for the organiser (me) as everybody could pay themselves rather than me having the hassle of sorting it all out. And they showed a lot of patience when some of the group kept missing payment deadlines.

On the day itself, everything ran very smoothly. The minibus picked us up on time and the guys at the activity place (Profile… Read Full Review

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★★★★★

“We used Eclipse Leisure for my sisters Hen weekend in...”

Written on: 10/07/2009 by siobhanybo (1 review written)

We used Eclipse Leisure for my sisters Hen weekend in London. We had a brilliant time and everything was so well organised. We had a beautiful hotel which was really central and an Itialian restaurant booked for the Saturday night - everyone loved the food and staff so friendly, followed by free admission to a brilliant nite club. Can't thank Eclipse enough as they made the weekend so relaxed as we all knew what was happening and didn't have to run around looking for something to suit… Read Full Review

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★★★★★

“The weekend was perfect everything went really...”

Written on: 01/06/2009 by mandybell24 (1 review written)

The weekend was perfect everything went really smoothly with Eclipse Leisure, my feedback would be thank you so much for making it so easy and i will definately be recommending you to other people, the whole group enjoyed it and on top of that it was really fantastic value for money.
My Sister had a lot of demands to meet for the weekend and eclipse leisure not only met every demand but excelled themselves in doing it… Read Full Review

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★★★★★

“i decided to use Eclipse Leisure to organise my hen...”

Written on: 27/05/2009

i decided to use Eclipse Leisure to organise my hen party because i was just to busy to keep calling everyone to make arrangements. so i called eclipse. they were fantastic!!! they gave us a wide choice of activities to do. it took us a while to decide.they gave us our own website so all the party members could see exactly what we were doing. a payment page so i didnt have to collect money.our weekend turned out perfect. everything was in walking distance as promised.
they gave me a hen weekend… Read Full Review

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★★★★★

“ We had a really good weekend. The apartments were...”

Written on: 11/05/2009 by poo9 (1 review written)

We had a really good weekend. The apartments were really posh, the restaurant was great and the club was suitably cheesy.
The punting was hard work but a good experience.
The Eclipse Leisure website and all the communication with the company was excellent. They got back to me really quickly and put up with all my annoying questions. The price was great and it was good quality for money. Everyone was really helpful too.

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★★★★★

“Eclipse organised my mate's hen do in Leeds. Sadie...”

Written on: 30/04/2009 by kmarangos (1 review written)

Eclipse organised my mate's hen do in Leeds. Sadie specifically was really helpful along the way (we must of spoken a hundred times!), but it was well worth it! We all had the best time ever! Especially the hen! From start to finish, we were not disappointed. In fact, quite the opposite. We were so pleasantly surprised that the entire weekend was flawless! From the comedy club, to the pole dancing, to the party bus! Everything was truly superb! And such great value for money! I can't thank them… Read Full Review

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★★★★★

“ the lads had a fantastic time in Nottingham everyone...”

Written on: 02/04/2009

the lads had a fantastic time in Nottingham everyone was really nice in particular at the clay pigeon
shooting centre, we arrived fairly late [shatnav wasn't working] and the people there rushed us through and also phoned the paint ball people
to see if we could start that a bit later unbelievably helpful people.
Paintball let us, after the last game have a shoot fest at not only our stag but someone else's as
well -quality-
Both the carting activities where good fun to, even if i did almost come… Read Full Review

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★★★★★

“Eclipse Leisure organised my stag doo in newcastle to...”

Written on: 05/03/2009 by sneal74 (1 review written)

Eclipse Leisure organised my stag doo in newcastle to perfection!
From your own personal website which served as a great source of amusement as well as helping to get everyone paid to the friendly communication in the lead up to the event. Even the smallest request was not too much trouble for the staff.
For every activity we had organised the companies knew all our personalised arrangements and ensured we had a great time.
Cannot recommend the Karting or Club Class Bus more - highlights of the… Read Full Review

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★☆☆☆☆

“Had a few problems with Elispe, they promised a 4 star...”

Written on: 02/10/2008 by hellokitty69 (1 review written)

Had a few problems with Elispe, they promised a 4 star accommdation and was left with a 3 star is wasnt central, the restaurant was miles away from the hotel we has to get taxis everywhere was not happy. Double check what you get with them as we where promised something and we didnt get it… Read Full Review

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