CarFinance247 Reviews - www.carfinance247.co.uk

Albion Works, 12-18 Pollard Street, Manchester, M4 7AJ
0800 019 7180
★★★★★
4.5 / 5
91% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Description (provided by business)

Carfinance247 is the UK's longest established online car finance brokerage. Carfinance247 gives you the freedom of choice when it comes to selecting your next vehicle. Buy your car from any dealer nationwide and in most cases no deposit is required. We have a panel of 15 lenders offering over 300 finance products so you can be sure that we have a great package for you. Our personal finance advisers are on hand every step of the way to guide you through the process making it as fast and efficient as possible. So, if you're looking for a tailored car finance package today apply with the UK's leading supplier - Carfinance247.
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Latest Reviews

★★★★★

“The best car finance company !!!”

Written on: 19/12/2014 by michals1976 (1 review written)

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I was looking for car finance in few places. All i can say this company is simply the best, being turned down in the past i was a little bit pessimistic if i can get accepted for finance to buy a new car. However with carfinance247 it was quick and simple. All you need to do fill out application, then you gonna be assigned your own adviser and mine was absolutely brilliant, true star/. Then you choose the car /mine was Peugeot 508 hdi 61 plate/ and the very next day they did transfer the money… Read Full Review

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★★★★★

“There's nothing bad to say ,this is the best finance...”

Written on: 18/12/2014 by YandelJamison56 (1 review written)

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There's nothing bad to say ,this is the best finance company there is,my advisor bent over backwards she was always there to answer questions and made it easy from a to z right through she's an asset and the company itself is one of few left that really do care about customers and not just their pockets ,excellent service will tell family and friends .i recommend to all as a first stop… Read Full Review

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★★★★☆

“great service however additional costs not explained”

Written on: 10/12/2014 by Finleyb392 (1 review written)

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Great service from beginning to end, advisors friendly and very professional, loan approved quickly, only hold up was the dealer where i had chosen a car, all sorted and car driven away within a week, would definitely recommend.The only downside was it was not explained to me that I had to pay £175 acceptance fee with my first and last payment to Startline finance, which pushed my first payment to £301.00, think this should be explained when you have been accepted not when you ring to say you… Read Full Review

Carfinance247's Comment

Written on: 15/12/2014

Thank you for your feedback. We're glad that you had a good experience with us, but will definitely take on board the comments you have regarding explanation of additional costs and look into this further. Hope you're enjoying your new car!
Kind regards, Carfinance247

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Carfinance247's Comment

Written on: 15/12/2014

Thank you for your feedback. We're glad that you had a good experience with us, but will definitely take on board the comments you have regarding explanation of additional costs and look into this further. Hope you're enjoying your new car!
Kind regards, Carfinance247

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★★★★★

“Buying A Car Made Easy ”

Written on: 03/12/2014 by Moran343 (1 review written)

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What can I say, from the first click, to the last call, everything has been brilliant. The whole process took just 3 days, from my application to be received, approved, signed, scanned back, proofs verified and the dealer being paid. I collect my car on Friday, and could not be happier. A massive thank you to my advisor, who has been fantastic, and made the whole experience as pleasant for me as possible. I was always in on what the situation was, and as soon as my advisor had any updates, I… Read Full Review

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★★★★★

“Brilliant customer service! Defiantly recommend! ”

Written on: 02/12/2014 by Joe1664 (1 review written)

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Usually I wouldn't write a review about a product or service...however I felt I had to on carfinance247. From the very beginning to the very end the customer service has been second to none! Where that was liaising with the dealer, or to letting me know how the process is going. The two staff members I dealt with were happy cheerful and didn't come across as fake or just reading off a script when talking to me. When there was minor snags with paperwork being sent across I felt comfortable that… Read Full Review

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★★★★★

“Quick And Easy”

Written on: 29/11/2014 by Johnathan410 (1 review written)

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From getting accepted online to actually buying the car took less than three weeks. It was the first time id bought a car and my advisor answered all my questions no matter how small or large they were. I was kept posted on each step, paperwork was no problem. i have already recommended CF247 to a friend and i would definitely use them again… Read Full Review

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★★★★★

“Outstanding customer service and sooo pleased!”

Written on: 27/11/2014 by Carneyvl358 (1 review written)

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Recently had Carfinance247 assist me with buying a car. I was treated very well and was kept always in the loop of what was happening. Very good and speedy customer service. Very helpful and would definitely recommend!! I ended up buying a 2011 Honda Civic and I am over the moon. I really liked that I could always get through to a member of staff and my advisor would always return calls. I like that they work with really top dealers so you know your getting a great and reliable car. Thanks… Read Full Review

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★★★★★

“ so helpful”

Written on: 25/11/2014 by DonaldCraig182 (1 review written)

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They were really helpful and the whole overall service was great, very fast and went the extra mile. I would certainly use them again! :)… Read Full Review

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★★★★★

“The gentleman made life very easy for me, in one week...”

Written on: 21/11/2014 by 1945Pugh (1 review written)

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The gentleman made life very easy for me, in one week I'm on the road thankyou, I would recommend this company fully… Read Full Review

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★☆☆☆☆

“Worst customer service I've experienced for a long time”

Written on: 03/11/2014 by Reviewer201417 (1 review written)

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After completing an application and being accepted I went ahead and chose my car. CF247 checked out the dealer and confirmed I could proceed so I went and booked an independent inspection of the car costing me £160. After this, when I confirmed to CF247 I wanted to buy the car, they advised a change in policy meant the dealer was no longer acceptable. I therefore stood to lose both the car and the £160 I had paid. I made so many calls to CF247, and was promised many call backs (which… Read Full Review

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★★★★★

“Quick, easy, efficient”

Written on: 28/10/2014 by Carefree1969 (1 review written)

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Having done a bit of research I decided in the end to go with Carfinance247 and im very glad I did. From start to finish (picking up my car) the whole process took less than a week and it could not have gone smoother, thanks in no small part to the man who kept me informed throughout and who has the term 'customer service' absolutely nailed to the wall, cheers. I genuinly cannot think of a time when i have received such good service, it was swift, easy and totally stress free. Finally, let… Read Full Review

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★★★★☆

“My advisor has the patience of a saint!”

Written on: 28/10/2014 by Kspry (1 review written)

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I didn't think I was going to be able to get car on finance due to my credit history but car finance 247. Have made my dream come true, from the start he has been amazing and so patient as I'm quite irritating whilst waiting for things.Hehas kept me informed through the whole process. And I'm finally picking up my dream car this afternoon. To put up with me you need a medal Thank you !… Read Full Review

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★★☆☆☆

“Customer service issues”

Written on: 20/10/2014 by Jakobd154 (1 review written)

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started so well really good at first advisor was brilliant to start with checking out cars for me and giving me quotes, however we've been stuck at the same stage since Thursday evening both myself and dealer have been sending requested information over and over but suddenly can't get hold of advisor every time we call we get told they are on another call and will call us back wait hours no call , I call again eventually get told they are waiting for the same information as before information… Read Full Review

Jackie889's Comment

Written on: 29/10/2014

I do have the same problem right now. There was really smooth start but after paying £149 just can't get to the advisor. Really stressful. Started to think about to ask a refund and just get some rest. Tired.

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★★☆☆☆

“Hidden reqiement facts”

Written on: 03/10/2014 by MarisaVance82 (1 review written)

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I applied for car finance with theses people as on there website it clearly stated that they excepted people with poor credit & I could buy a car from any dealership. However after going through with the full application they then suddenly decide to tell me that I will need a guarantor in order to proceed with the application. Only it states nothing about that on there website... Time wasters!… Read Full Review

Carfinance247's Comment

Written on: 09/10/2014

Hi there,
I'm sorry we weren't able to help you on this occasion. We are able to help customers with poor credit, but this is dependent on them meeting the criteria of our panel of lenders, and unfortunately, one of our lenders does require a guarantor to be able to provide finance. All of our lenders do operate the policy that you can buy a car from any reputable dealership in the UK.
Once again, I apologise for the problems you experienced and thank you for your feedback.
Kind regards, Carfinance247

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★★★★★

“Now have my new car!!!!!!!”

Written on: 02/10/2014 by death (1 review written)

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Well car finace for me was the best way to go. From me filling in the application form on line and picking my car up yesterday i had constant contact with my appointed person who was fantastic and very pacient with me as i was undecided on the car i wanted, he reasured me to take my time and pick the best car i can for myself and not rush things!!! I would recomend anyone to go to car finance. I had my car within 3 weeks but could have had it alot sooner!!! I am one very happy customer :)… Read Full Review

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★★★★★

“friendy, helpfull great communication thank you ”

Written on: 24/09/2014 by natalie85ashleyhall (1 review written)

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I made an application to Carfinance247 was accepted within a day and will be collecting my car very shortly. I dealt with an adviser who was extremely helpful polite and friendly from the word go, answering any questions, I had and reassuring me with an extremely knowledgeable and professional manner, Great communication. We had a few issues with the car dealership that were dealt with quickly and efficiently by him. The whole process was relatively easy big thank you for all your help… Read Full Review

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★★☆☆☆

“Very slow process. Hidden fees”

Written on: 17/09/2014 by ihMcNulty368 (1 review written)

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Carfinance247 Applied online Thursday, the following day received a text to advise I had been approved and I should call. I called and spoke to one of the advisors, told him I already seen a car to which he told me they were one of their approved dealers. He took the details and called me back with a price. 49.9% ape. This was expected as I have only finished paying off a trust deed in January this year. I agreed and he said he would get things started. I called on the Monday, he wasn't… Read Full Review

Carfinance247's Comment

Written on: 19/09/2014

Thankyou for your comment.
We have looked into the situation and with the lender you were approved by, we do not charge admin fees. However, that lender may well do so, and i'm afraid this is out of our control.
Thanks, Carfinance247

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Guestnw's Comment

Written on: 30/09/2014

Yes they do charge admin fee, they certainly did with me.

In my case they 'covertly' included the 'admin fee' to the finance, disguised as the 'cost of vehicle'. Upon this fee being discovered, in retrospect, and subsequently questioning all parties concerned (including the finance company); apparently their meme is; well you signed, so tough luck - this also includes miselling you a 4 year agreement, with further more insidious 'hidden charges'; consistent with being strung a load of BS. For good measure they'll suppress, or worse delete, data that would prove you were misinformed in the first place - serious stuff I'd suggest, and the height of dishonesty.
Be weary of these Aurthur Daley's, the company will try to rinse you good style, make no mistake.

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★★★★★

“Paul Macardy - Best Person Ever!!”

Written on: 10/09/2014 by tweedy08 (1 review written)

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Around a week ago I made an application to Carfinance247 as I had been rejected through Evans Halshaw. I was accepted within a day and will be collecting my car very shortly. I dealt with an adviser who was extremely helpful and polite from the word go, answering any questions I had and reassuring me with an extremely knowledgeable and professional manner. We had a few issues with the car dealership that were dealt with quickly and efficiently by him. The whole process was relatively easy and… Read Full Review

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★★★★★

“absolutely the best!”

Written on: 08/09/2014 by suemg21 (1 review written)

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i applied for a loan on thursday and by the following monday was arranging to pick up my new car! i spoke to several members of the staff team when arranging this finance and each and every person was professional and helpful. my personal advisor was faultless; patient and helpful and offering support and guidance every step of the way. would definitely recommend to anyone - especially those who have had a poor customer service experience elsewhere - the fabulous team at Car Finance 247 will… Read Full Review

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★★★★★

“Great company, great advisors would recommend 100%”

Written on: 02/09/2014 by daniel886 (1 review written)

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I was really skeptical that I'd be approved for car finance, even though my credit score isn't the worst I've been declined for every loan I've ever applied for and can only get credit cards with a really high interest rate. I passed my test earlier in the year and was thinking there was no way I'd be able to get a car any time soon, but saw an advert for Carfinance247 and applied out of curiosity more than anything- I wasn't thinking I'd actually be approved. It quickly came back that I'd been… Read Full Review

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