Servis M3025S Reviews

tamaradaisymarieoconnor's review has yet to be rated - Be the first!
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Good Points: worked ok for 3 months then started to get noisy when pumping
eventually stopped pumping.

Bad Points: Problems with pump.
Customer support. The phone is answered at first ring by answer machine and struggle to speak to someone.

General comments: After our experience with the Servis M3025S I would never buy a servis or electra product again not because of the product but because of the poor after care service. I phoned several times but did not manage to speak to anyone. when i eventually spoke to a customer service agent he was polite and arranged a call out but unfortunately the engineer didn't turn up after another two days of constantly ringing i was given the engineers own number. i phoned this number and was told there must havbe been a mix up. so guess what, another two days of calls to find out it would be four more days before they could come out. Eventually i had to have my own engineer out to repair the machine. I live within a large extended family of six adults two children and a baby just imagine the amount of washing that had piled up. I will not be insuring my electrical items with servis i will use British Gas insurance they always answer and always repair quickly.

millseygirl's review has yet to be rated - Be the first!
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I too have had problems, my Servis M3025S was not 10 months old when it needed a new pump has never really spun correctly took out an extended warranty how useless servis customer care is awful it has now broken down completely and the memory card will take up tp 2 weeks to come let alone be fitted all this in the middle of a sickness bug wiping thru family but do they care no of course they don't will never by a noisy useless servis washing machine again !!