Fortnum & Mason Christmas Hampers Reviews

Watch this item
3.4 stars
Average rating for this product is: 3.4 out of 5

From 3 ratings and 1 review

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Fortnum & Mason Christmas Hampers

  • Value for Money1 stars
  • Reviewer Ratings1 stars
  • Overall Rating3.4 stars

1 Review For Fortnum & Mason Christmas Hampers

  • scaffs Rank: Lance Corporal 16th Dec 2005

    Reviewer rating: 1 stars


    scaffs's review has yet to be rated - Be the first!
    Report this review



    Good Points: Helpful staff in USA


    Bad Points: Fortnum & Mason!


    General comments: My review is not so much about Fortnum & Mason hampers themselves, but rather the great difficulty I experienced in trying to order one!

    I tried ordering a Christmas hamper through the Fortnum & Mason UK website, only to have the site crash on me three times just before completing the registration process and having to start again each time. So I tried to ring the store. The number given on the website rang and rang and rang. I tried two or three times to no avail. I eventually got through to the Hampers Department and began to place my order. On giving the delivery address in the USA, I was told they couldn't help me (despite the product being listed on their UK website as ideal for export!) and that I had to go through their US site.

    After being put on hold again, I was given a number I could try in case their website was as precarious as the UK one, and eventually got through to a helpful member of staff in the US. Their system was excruciatingly slow however, and it took me another full 30 minutes to place my order.

    By the end of this process I sincerely wished I hadn't bothered, and will certainly never order from Fortnum & Masons again!

Related categories

  1. Christmas Shopping
  2. Christmas Presents for Grandad