PC World Reviews - www.pcworld.co.uk

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★★★☆☆
3.0 / 5
11
54% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Compare reviews of PC World's online store with alternative online computer shop sites to find out which is the best one. Our reviews are written by unbiased consumers making them a great source of advice.

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★★★☆☆

“cooker”

Written on: 02/09/2014 by 1983Maloney (1 review written)

I had a new gas cooker delivered and fitted but could not fit the electric lead to the socked has the lead was to short, the fitter told me you got to do it yourself which I have but should that have been in the fitting which cost me £80… Read Full Review

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★★★☆☆

“very poor communication between depts.”

Written on: 24/05/2013 by l60bircnington (1 review written)

After ordering and paying for a laptop on the 21st may we were told that someone would ring us when the laptop was in (26th may). No phone call so i rang their collection contact number. Was told by a young man that my laptop had not been ordered (was on line for 15mins). Was further told that this was due to the order not being actioned at the store. Went back to store(broadstairs) and met by the manager who was very unhelpful and had a big attitude problem. Was told by him not to believe… Read Full Review

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★★★☆☆

“ don't wait for assistance”

Written on: 07/05/2013

after looking on various websites for a good deal on a washing machine and able to collect on same day my son and I choose curry's, washing machine was at the right price and looked easy to operate (didn't want too may buttons) my sons had bout his from the same store and item is good value. Got to the store and told an assistant on the desk that we had reserved an item and she said someone would be with me immediately well we waited over 10 minutes and as we were just stood there we went to… Read Full Review

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★★★☆☆

“costs”

Written on: 07/01/2013 by oxrordjock (1 review written)

i recently returned an item which had cost me £89 99 i found on my bank statement £93 49 had been withdrawn and a refund of £89 99 had been refunded your terms state a FULL refund why a £3 50 difference. ps it cost me more hanging on the phone awaiting an agent… Read Full Review

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★★★☆☆

“Man the till”

Written on: 04/01/2013

Today we visited your Exeter Rydon Lane branch to view/purchase a hoover vacume cleaner we had seen on your web site ,we were unable to see the product we required at the advertised price on show ,as we had taken the product number from your web site we asked an assistant (and very helpful he was) if he could get find out if they had this in store ,result the model we inquired about was on show but priced up incorrectly at £129.99 instead of £59.99 and 8 in stock we decided to purchase on to… Read Full Review

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★★★☆☆

“lots of staff...but know one to help!!”

Written on: 15/12/2012 by samsun2005 (1 review written)

on our visit to local store there seemed to be a lot of staff walking around looking busy but not really helping anyone! each time we asked for somone to explain a product we were interisted in buying know one seemed to really know about it! thankfully in the end one of the memebers of staff came across really helpfull but by that time we were leaving the shop… Read Full Review

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★★★☆☆

“Good service”

Written on: 15/12/2012

The staff were very helpful, at one point a customer needed some help and a staff number ask me if he could see to the custom before serving me, once he had finished serveding other customer he apologised to me and said thank you which I thought that was very nice of him… Read Full Review

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★★★☆☆

“Missing Parts”

Written on: 21/11/2012 by wildhill (1 review written)

Good service in Store. Delivered on Time.Old unit taken by delvery driver. On unpacking part missing unsafe to use. 10 minute hold when contacted Call centre. Automated service when finally got through to right Dept it was closed. Went to store to report missing part. Not offered replacement. Told part would be posted, which was Ok with me. Then contacted & told 10-14 days for delivery! Not Good enough… Read Full Review

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★★★☆☆

“another department”

Written on: 14/11/2012

Purchased, a fridge freezer.Which was delivered as arranged. When it arrived the two men unwrapped it, so I could see there was no damage to the casing and off they went. No one suggested I should look inside. When I took the tape off the doors and looked inside all the glass shelves were broken. So I phoned the number given on the receipt.After listening to several options I made my choice It was the wrong one but the girl said she would put me through, then cut me off. Several calls later… Read Full Review

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★★★☆☆

“Pc world arent in the same market as the likes of ccl,...”

Written on: 10/08/2010 by nylonic48 (4 reviews written)

Pc world arent in the same market as the likes of ccl, tekheads, dabs. They do have something of a bad reputation. I think PC World is a place people shop at who prefer to do a minimum of research and who usually have perhaps more money at their disposal than most. That said, they are always worth keeping your eye on, they do get some good 'one off' items, I suspect they employ fairly inept workers to research and keep their prices competitive though. Some things are ludicrously expensive… Read Full Review

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★★★★☆

“Using PC World's online reserve facility, I reserved...”

Written on: 24/08/2007 by Blanchardfamily2001 (31 reviews written)

Using PC World's online reserve facility, I reserved the Atlanta Desk from PC World at Fosse Park, since the store is opposite the Car Park and Argos is next door (needed to go there as well).

I found the Reserve and Collect Desk, waited about 2 minutes, then headed over to the office furniture area and picked my heavy desk kit up. I slid the desk across the floor, because at 29 kgs, it is a bit heavy for me to lift. The checkout assistant asked if I needed some help carrying it to the car. I… Read Full Review

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