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Picture courtesy of top banana.
| Content | 8.3/10   |
|---|---|
| Reliability | 7.7/10 |
| Customer Service | 4.3/10 |
| Speed Consistency | 7/10 |
| Value for Money | 7.9/10 |
| Reviewer Rating | 7.5/10 |
| Overall Rating | 7.6/10 |
Full review by
Guest.
on 24th Apr 2008
User Rating : 10
Respect :
0
Fast connection, problems easily solved if occur, well recommend Blueyonder Broadband, telewest.co.uk. No bad comments and anyone who has had a problem has probably been putting the wrong stuff on their computers, and have not used the firewall.
Guest.'s review and ratings | 40 words
Review by
JaneL57
on 4th Mar 2008
User Rating : 6
Respect :
0
Very expensive helpline that is as far as I am aware abroad based.
Email frequently down lately.
Used to be very good until in my opinion taken over by Virgin Media therefore I do not recommend BlueYonder broadband anymore.
JaneL57's full review | 42 words
Review by
Guest.
on 23rd Feb 2008
User Rating : 4
Respect :
0
Try reinstalling onto a new PC the home help should be free like it was when telewest was new to the area, it costs a fortune just trying to get through to a "technical guy ", who are always in a hurry and most of the time the message is to fast to act upon!
There are now better back up companies to deal with.
Guest.'s full review | 64 words
Review by
apcosantana
on 29th Jan 2007
User Rating : 3
Respect :
0
I am sitting here with no Blueyonder broadband connection, yet again. The engineers have now called seven times and when they have replaced part of the external wiring it works for a week or so, and then the signal goes intermittently weak and connection is lost. Yet again I shall be making an appointment with an engineer. The BT broadband that we are running in parallel has, so far, been perfect ( mind you, blueyonder was perfect for the first six months).
apcosantana's full review | 98 words
Review by
apcosantana
on 11th Dec 2006
User Rating : 5
Respect :
0
Internet signal is too weak at the moment for the modem to operate (I am on a BT line as I write this) . This frequently happens (although we have had up to 6 months without a problem) and the response is always " an engineer will come round in 6 days time", by which time the intermittent fault is rectified and they say that there is nothing wrong, or the fault is still there and they say it's a fault outside the house at the junction box. We can often get the broadband signal strong enough by d ...
apcosantana's full review | 200 words
Review by
chabester
on 2nd Dec 2006
User Rating : 10
Respect :
0
I moved from BT about 5 years ago. Blueyonder are constantly offering me more and more for my money. They are an excellent internet provider, and I wouldn't dream of leaving them. They are by far the leaders in the broadband and telephone sector. They make BT look like greedy old men in suits stuck in a Victorian time warp.
chabester's full review | 99 words
Review by
rogueboy
on 24th Nov 2006
User Rating : 5
Respect :
+1
I've used Blueyonder for a few years now. Every 3 months, I have to call them out for something breaking down. We've had 7 digiboxes since moving to Edinburgh 18 months ago, and 3 modems. Connection can be fast when it's working but if it goes wrong don't expect a quick turnaround, or for them to resolve the problem properly.
rogueboy's full review | 83 words
Review by
cpw218
on 20th Apr 2006
User Rating : 10
Respect :
0
We've been with Telewest Blueyonder broadband for about 4 years I think. We have had very few problems and on the odd occasion that we've needed any support, their help desk staff have been friendly and efficient and have gotten to the bottom of the problem quickly.
My family use the internet a lot and with Telewest/Blueyonder we never really consider any 'down side' as it's always quick and always available. It's any other good service provider, it'd just there when you need it and it works f ...
cpw218's full review | 124 words
Review by
alexn
on 15th Apr 2006
User Rating : 10
Respect :
0
Blueyonder is a very reliable service, it's easy to use and access it's cheap. I would recommend this service the content is excellent
alexn's full review | 41 words
Review by
b3rti85
on 8th Mar 2006
User Rating : 10
Respect :
0
Hassle free Internet that works. Blueyonder Broadband is a future proof method of delivering broadband to business and residential customers, a most definate award winner not only as an ISP but there customer service are also the industry leaders. The new combined company NTL:Telewest is now the UK's 2nd largest communications company any Leading triple play provider lets see where the futures going
b3rti85's full review | 82 words
Review by
cdewhurst
on 2nd Jan 2006
User Rating : 10
Respect :
0
I've used Blueyonder Broadband for 3.5 years now, and I'm sad to say I have to change provider now because Blueyonder is not available at my new house. During the 3.5 years there has been practically no downtime and just a few short-lived problems with the email server. Speeds have usually been way ahead of the competition for the price (except in summer/autumn 2005 - hence thenetdoctor's review - but they're back in front again now), and the service level has always been good.
cdewhurst's full review | 89 words
Review by
SimonTomlinson
on 3rd Nov 2005
User Rating : 9
Respect :
0
Blueyonder, aka Telewest Broadband is the original company my family moved to from 56k dial-up. We had the option of AOL and BT Broadband at the time, but neither took our fancy. We figured, Telewest have been using fibre-optic cables for Televisions for a long time, surely they know what they're doing?
And they did, not only that, but being a loyal customer does actually pay off. You see on TV all the time how companies offer special prices to new customers, and Blueyonder have increased our ...
SimonTomlinson's full review | 179 words
Review by
thenetdoctor
on 12th Aug 2005
User Rating : 3
Respect :
0
I've sung the praises for Cable broadband for years now, with only one serious MSO in 3 years, but with 2 meg on Plusnet (example because very solid provider - it's NOT the cheapest or fastest available for the money)! It's about time the cable companies woke up to the competition!
thenetdoctor's full review | 57 words
Review by
jasonwebb
expert review 
on 14th Jan 2005
User Rating : 8
Respect :
0
After becoming a complete Internet addict over the past few years, it seemed only natural to switch to broadband when it became available in my area, so I did. As BT are still getting their act together, the only other option was Telewest' Blueyonder Broadband.
PRICE
There are two scales of charges for this 512kbs service, £33/month if this is the only service you are taking or £25/month if you take another service like phone and/or cable TV. As Telewest were offering unlimited ...
jasonwebb's full review | 1301 words | 3 comments added.
Review by
siguy
on 29th Oct 2003
User Rating : 9
Respect :
0
I have the "wireless self install" version of blueyonder - for £35 I was provided with a wireless access point and USB wireless adapter. Both were up and running with 1 hour of receipt and transmission rates have been excellent. Overall I am very satisfied with the performance, service and cost of Blueyonder Broadband.
siguy's full review | 60 words
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