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| Value for Money | 2.6/10  |
|---|---|
| Overall rating | 2.4/10 |
Full review by
Guest.
on 26th Jun 2008
User Rating : 0
Respect :
0
Good Points: None
Bad Points: Everything!!
General comments: I bought something from Herbal Fusions about a week ago and still the delivery hasn't come. I know that isn't a really long time but I know that I'm not going to get my order because they have taken my money already even though the order status has been saying 'Processing' for a week. They shouldn't be allowed to take your money until you've received your order or until it's been sent off!
Guest.'s review and ratings | 75 words
Review by
eannag
on 6th Jun 2007
User Rating : 0
Respect :
0
Atrocious customer service - goods paid for were not received - sent 5 emails chasing so far no response. Rang their helpline and spoke to one of their 'representatives' who was both unhelpful and extremely rude who said the owner (refused to give a name) would call me back....I'm not holding my breath and think I've just flushed good money down the toilet for some one else to use.
eannag's full review | 69 words
Review by
Baileys
on 7th Sep 2005
User Rating : 10
Respect :
0
My goods from Herbal Fusion arrived within 2 days, for which I think they should take a pat on the back. Companies don't bother with the customer once they have you're money, but Herbal Fusion customer services kept me well informed on the progress of my order, and provided me with a tracking reference, which meant I knew exactly where my package was. If I ever do business with them again I know I'm dealing with a reliable company.
Baileys's full review | 96 words
Review by
Sallysushi
on 5th Jul 2005
User Rating : 0
Respect :
0
Herbal Fusion www.herbalfusion.co.uk - Terrible customer service - it appears to be almost impossible to get your money back for any item returned - I have been waiting for a refund for goods returned a month ago - they appear to be ignoring my e-mailed enquiries about what is happening with this. I will never use them again!
Sallysushi's full review | 68 words
Review by
JuliaL
on 5th Feb 2005
User Rating : 2
Respect :
+1
www.herbalfusion.co.uk had terrible customer service. Did not want to refund me even though the product did not work. Save your money.
JuliaL's full review | 29 words | 1 comment added.
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