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Written on: 10/06/2011
I have been using Fasthosts for about 3 years now, although their customer service is a little slow, my experience havnt been to bad with them. I have 3 accounts, in one of them i have over 900 domains. Not as bad as you lot are making out to be honest… Read Full Review
Written on: 03/05/2011 by tim8 (1 review written)
The VPS hosting that I had with Fasthosts was set to 'AutoRenewal' by default.
I no longer needed this hosting and at the renewal date, £420 was charged to my credit card for a further 12 months of hosting.
I immediately contacted Fasthosts to cancel my account but since I hadn't given the requisite 7 days notice, they refused to offer me any refund on the additional months that had been charged.
After reading some of the comments here, I was highly dubious as to whether or not a refund… Read Full Review
Written on: 09/04/2011
Ive been using a Virtual server for coming up to 6 months now and have had no problems at all.
I have had quick responses to technicial support queries and the performance of my server has been very good (so far no down time at all)
… Read Full Review
Written on: 08/04/2011 by evangelist (1 review written)
I have to write a few words here, because I simply do not recognise the description of Fasthosts given by all those reviewers who are handing out one-star reviews.
I started using Fasthosts three years ago as a total web-design newbie (see my sites: e.g. www.meetjesustoday.co.uk). I found the site and software easy to use and the tech support people were helpful and efficient at solving any queries. I have had no problems with my website being unavailabe to view.
The only thing that took a… Read Full Review
Written on: 16/03/2011
I'm not incredibly familiar with all the website stuff, I only vuagely understand that dns is something to do with a sofa sale but they are helpful when things go wrong and some idiot tries to get web forwarding to direct to a secure site *blush*… Read Full Review
Written on: 22/02/2011
It is almost double than other hostings but it is reliable, we use them for approx 9 years and for 3 domains and e-mails, all for bussiness. Yes, you wait a bit on the phone but they know what they are doing. Also they answer to e-mails in 24h, every time we had a prob they sorted it. Well try to call British Airways or Monarch or Thomas Cook - 20 min minimum you have to wait. The charge on that tel nbr is at national rate. This is just symbolic, to deter time-waisters not to keep the line… Read Full Review
Written on: 28/11/2010
Been hosting a number of websites and managed lots of domains with Fasthosts since 2007 and overall they've been pretty good. Only had 1 period of site being offline I can remember and it was no more than an hour or so.
Overall not the cheapest but good
… Read Full Review
Written on: 31/10/2010
I've used fasthosts for a couple of years now and theyve been great, theyre on the end of the phone if i need them which is better than others i've used, pretty decent value for money I'd say… Read Full Review
Written on: 21/09/2010
Been with Fasthosts Windows hosting for about 8 years, initially using their shared hosting, in the last couple of years swapped to a dedicated Windows 2003 server.
Support has been excellent (always answer e-mails promptly and immediately show an understanding whatever the issue is).
Notice others have had admin problems with them, never had issues, and we've had some complex purchase arrangements!
Only downside has been quirkiness in their control panel, but this has recently been upgraded… Read Full Review
Written on: 23/08/2010
I've had an account with Fasthosts for about 4 years now, it's hosting a fairly simple website and a couple of email addresses , about a year ago I set up an exchange email address to use on my phone. Had a few problems with the basic emails once or twice , but these seemed to sort themselves out. The extra exchange address has been great!… Read Full Review
Written on: 14/05/2010
I've been with fasthosts since 2001 and host at least 100 domains under a reseller account.
Despite all the bad comments (most of them I agree with) I must say that if you manage your account properly and don't 'miss' payments by 8 days etc. etc. and also know what you're doing then you can't beat 50 quid a month to host over a hundered domains. I have many sites with google page ranks of 4 and above hosted on the fasthosts servers. I have been caught out by their billing numerous times and… Read Full Review
Written on: 24/03/2010
I have had websites through Fasthost for many years and still have active domains with them. the control panel is easy to use and to more to the point configuring email accounts and the like is simple and straightforward.
I have called the Support line a couple of times re configuring email through my home ISP and they did respond with a script but when prompted they found the error on their side and corrected it immediately.
Unlike all the "anonymous" hate posts, i have tried to be… Read Full Review
Written on: 10/02/2009 by Nigel Buckner (1 review written)
I have been using Fast Hosts for hosting for about 4 years plus. During this time I have found the service to quite adequate.
I know there seems to be a lot of bad reviews out there but this is not my overall experience with them. Occasionally there has been some glitches for me when uploading in the early hours but I presume this may be the time when they do maintenance.
When I have had problems with the service I have emailed and phoned with enquiries and found the response to be good.
My only… Read Full Review
Written on: 06/11/2008
I have to redress the balance based on my own experience. Not new to hosting, but I had occasion to use the email support at Fasthosts after only 4 months. They replied within 1 hour, having sorted the problem and even refunded a charge which wasn't actually their fault - so full marks to them… Read Full Review
Written on: 07/12/2007 by Bulseft (1 review written)
Yes they have had problems with passwords lately.
But if you contact customer support (yes I know, 51 in queue) when you finally get through they helped me big time. The password problem stopped me from buying a domain I wanted but then after the phone call they reset and gave me new passwords over the phone.
In fact I was given the option to reset my fasthosts account and my ukreg account.
Anyway I wont change supplier until I have a problem that causes me disruption. Currently there only… Read Full Review
Written on: 28/03/2007 by carternm31 (80 reviews written)
I only use a basic home package from Fasthosts, for £4.99 per month, which for my needs at the moment is fair enough! I get webmail and FTP connection for that. However, after reading some of the reviews on the Review Centre, I think if I ever wish to upgrade my personal site, I shall be looking elsewhere to host… Read Full Review
As rated by real users
" It's all down to the service support " Read More
" Email server issues " Read More
" Today " Read More
Written by hannah_english
" Great value, excellent custormer support " Read More
Written by CherryTherapies
" Worst Support and So Unreliable " Read More