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Written on: 04/01/2014 by DavidK137 (1 review written)
I have been using Fasthosts for 2 years now. They have been ok so far. Very few price increases. And good customer support. However on the 4th Jan 2014 they were down for the whole morning! Their own website was down! And all my websites were down. Except for this glitch they have been serving me well… Read Full Review
Written on: 16/05/2013 by ForFoxSake (3 reviews written)
I'm not overly happy wiht Fasthosts. I've been using them for nearly four years and intiially it was great, very easy to set up my first site and I was happy. I now feel completely trapped and have several monthly direct debits taken out that I can't control. I've got a virtual server but still pay for hosting seperately as they don't make it particularly easy to transfer. They also look for every opportunity to charge a bit extra. And they are expensive… Read Full Review
Written on: 04/04/2011 by foxnwolf (1 review written)
Having had to purchase extra bandwidth monthly is a issue which is making me condsider cancelling/moving my "Blog" account, as I am out of the country several times in any given year. Should I forget to log on monthly and purchase more bandwidth this would cause my account to be locked and the Blog inoperative. This was not explained in the initial sign up concerning a Blog site. I find this very concerting. Surely this must be "fixed" asap, and the facility of paying alongside the normal… Read Full Review
Written on: 22/11/2010
Don't waste your money.
Awful costomer service. I had a query so rang the customer service line, couldn't get through so, I email the Support line from their website but received no answer. I rang the support line again and eventually got through to find that the support team arn't even in this country. I complained and basically got shrugged off with a standards reply email.
If you want good customer support, forget this lot.
Kevin Keogh - Unhappy Fasthost customer.
… Read Full Review
Written on: 23/04/2010
I have used these guys for over 2 years.I have had no issues with. I have been asked to create a website for a club and I will use Fasthosts… Read Full Review
Written on: 26/03/2009 by merrydown (2 reviews written)
I have only been with Fasthosts for a few months as a reseller. I was previously with servage and I still host a number of sites with them too. With previous host my sites were constantly down or subject to database gone away issues. That is why I moved to Fasthosts for my newer clients.
So far I have found fasthosts email support just about satisfactory. I have had one incident of bad information from their telephone support too. However, I have mostly had good interactions with them… Read Full Review
Written on: 18/06/2008
I've not had any complaints and was surprised at the negative feedback here so thought I'd say something. I think they are a little pricey for what they give (an mysql database for £25 when others are offering it free with a basic hosting package). Customer support don't seem overly trained on being helpful but technically they know what they're talking about and have been good at answering technical questions for me. The number of times you need to log in and out of the control panel for… Read Full Review
As rated by our community of reviewers
" Superb Customer Service " Read More
" Don’t bother " Read More
" Never experienced such customer support. " Read More
Written by ashimadhikari
" YEAH! Phantastic Support Team " Read More
" Problem resolving 'mailbox full.' " Read More